This document provides guidance for preparing for and conducting a Personal Development Review (PDR) meeting using an effective coaching style. It outlines the objectives of adopting a coaching approach, which are to enhance performance, improve communication, increase productivity and clarity around goals. Key skills for coaching include giving feedback, asking questions, listening, building rapport, and using intuition. An effective coaching model is GROW, which stands for Goal-setting, Reality-checking, Options-brainstorming, and What's-the-plan. The document encourages practicing coaching conversations in pairs and provides references for further reading on coaching.

1. PDR Training
Oxford Centre for Staff and
Learning Development

2. Objectives
To identify what you need to do to prepare
for the PDR as a Reviewer
To develop coaching skills you can use in
the PDR process
To identify ways to support the development
of your team members as part of the PDR

3. Best practice. . .
•Review objectives and development
•Focus on future objectives and development
•Encourage reviewee to do most of talking
•No surprises
•Offer constructive feedback on past year
•Seek feedback on your style
•Know your team members
•Adopt a coaching style

4. Effective preparation . . .

5. BENEFITS OF A COACHING STYLE
 Enhanced individual performance
 Improved communication process
 Higher productivity
 Greater clarity about goals and objectives
 Effective knowledge sharing processes
 Increased creativity
 Enhanced staff engagement
 Development of an effective leadership style
Identified by the CIPD

6. COACHING STYLE - SKILLS
Coaching
skills
Giving supportive
feedback
Asking questions
Different levels
of listening
Building rapport
or relationship
Using intuition
Julie Starr 2011

7. Goal – setting for the session as well as short
and long term
Reality – checking to explore the current
situation
Options – and alternative strategies or
courses of action
What – is to be done, when, by whom and
who will do it
Whitmore 1992

8. Coaching Exercise
In pairs have a coaching conversation.
If you have a PDR conversation you would
like to use work with your partner to adopt a
coaching style to hold the discussion.
Alternatively use the scenario to work on
adopting a coaching style.
(15 mins)

9. What can you do now?
?

10. References
Starr, J., 2011. The Coaching Manual. 3rd
ed.
Harlow: Pearson Education Limited
Whitmore, J., 2009. Coaching for
Performance: GROWing Human Potential
and Purpose - the Principles and Practice of
Coaching and Leadership. 4th
ed. London:
Nicholas Brealey Publishing
Further reading
Clutterbuck, D., (2007) Coaching the Team
at Work, Nicholas Brealey International
Cox, E., Bachkirova, T., Clutterbuck, D.,
(2009), The Complete Handbook of
Coaching, Sage Publications Ltd.

11. OCSLD coaching courses
Manager as Coach
ILM Level 5 Certificate in Coaching and
Mentoring