V E R O N I C A C A R R O L L , M B A C F R E
E X E C U T I V E D I R E C T O R ,
D E L T A H O S P I T A L F O U N D A T I O N
V I C K Y C H A N D I
D O N O R R E L A T I O N S C O O R D I N A T O R ,
B C C H I L D R E N ’ S H O S P I T A L
The Coaching Connection:
Leadership through Mentorship
Outline
 History of Leadership
 Definition
 Identifying the Crisis
 4 Generations in the Workforce
 Current Trends
 Introduce Mentorship
 Expectations
 Situational Leadership Model
 Exercises
 Further Resources
Evolution of leadership discussion
2010
2014
2013
Leader & Leadership Defined
 A leader is the appointed head of a group, team, or
organization.
 A leader is a person who is able to make good
decisions and inspire others to reach a common
goal.
 Leadership is the power to communicate
effectively and inspire others.
 Leadership is the ability to influence others.
Crisis in Leadership – IFC 2014
But... 4 Generations in Workforce
Current Trends in Leadership
* Donor Centred Leadership, Penelope Burk - ProInspire Becoming A More Effective Leader, January 22, 2014 - Donor Centred Leadership, Penelope Burk
Stanford Social Innovation Review, Talent Matters Series - Stanford Social Innovation Review, Talent Matters Series
Defining Mentorship & Coaching
 Mentorship: A personal developmental relationship
in which a more experienced or more knowledgeable
person helps to guide a less experienced or less
knowledgeable person.
 Coaching: A training or development approach to
help others to improve, develop, learn new skills,
find personal success, achieve goals and to manage
life change and personal challenges.
A Mentorship Relationship
 AFP Vancouver Chapter
 Opt-in program volunteer based
 Screening/Matching
 Joint expectations
Role Play: Try it on!
RULES
• Let go of the past
• Listen to ideas without judgment
GOALS
• Learn as much as you can (Apprentice)
• Help as much as you can (Mentor & Coach)
INSTRUCTIONS
1. Talk to as many people as you can
2. For example, Hi my name is ..... I want to get better at providing positive
feedback – if you have an idea for me for the future what would it be?
3. Stop talking, listen, take notes
4. Switch roles and repeat
5. Shake hands and move on to a new person
Mentor/Apprentice Expectations
 Mentor:
 To assist a member of the non-profit/charitable community
 To impart my experience/knowledge gained over 25+ years
 To be an active volunteer in my industry
 To learn about other organizations and their challenges
 Apprentice:
 To connect with someone who is well versed in the different
levels of non-profit
 To build soft skills and project management skills
 To gain knowledge for career development and growth
 To learn about other organizations and their challenges
The Relationship between Coaching, Mentoring and
Supervision
Practice Coaching
Coaching Conversation
START: Identify the apprentice’s agenda (contract)
(Listen – Question - Paraphrase)
Explore
(Listen - Question – Curiosity – Encourage – Stay on track)
Strategize
(Listen - Question – Request – fight urge to tell)
Remove Road blocks
(Listen – Question – Strategize loop back – fight urge to fix)
FINISH: Apprentice creates Action Plan
(Request – Recap – Action Plan – Apprentice summarizes)
Journal Moment
 Take a moment and reflect on what you learned in the
session today.
 Review what you wrote down in response to your questions
– look at those ideas.
 Identify 3 things that you can
bring back to your workplace
as a result of this workshop.
More Information & Further Resources
 Learn about Mentoring
http://www.mentors.ca/learnmentor.html
 Mentor: Expanding the World of Quality Mentoring
http://www.mentoring.org/
 The Mentoring Group
http://www.mentoringgroup.com/
More Information & Further Resources
TED Talks:
 Drew Dudley: Everyday leadership
https://www.ted.com/talks/drew_dudley_everyday_leade
rship
 Steven Johnson: Where good ideas come from
https://www.ted.com/talks/steven_johnson_where_good
_ideas_come_from
 Dan Ariely: What makes us feel good about our work?
https://www.ted.com/talks/dan_ariely_what_makes_us_
feel_good_about_our_work
Thanks and Contact Information
 Veronica Carroll, MBA CFRE
 veronica.carroll@dhfoundation.ca
 Twitter: @CarrollVcarroll
 Instagram: vmcarroll
 LinkedIn: https://ca.linkedin.com/in/veronicamcarroll
 Slideshare: veronicacarroll18
 Vicky Chandi
 vchandi@bcchf.ca
 LinkedIn: https://ca.linkedin.com/in/vickychandi

The Coaching Connection: Leadership Through Mentorship

  • 1.
    V E RO N I C A C A R R O L L , M B A C F R E E X E C U T I V E D I R E C T O R , D E L T A H O S P I T A L F O U N D A T I O N V I C K Y C H A N D I D O N O R R E L A T I O N S C O O R D I N A T O R , B C C H I L D R E N ’ S H O S P I T A L The Coaching Connection: Leadership through Mentorship
  • 2.
    Outline  History ofLeadership  Definition  Identifying the Crisis  4 Generations in the Workforce  Current Trends  Introduce Mentorship  Expectations  Situational Leadership Model  Exercises  Further Resources
  • 3.
    Evolution of leadershipdiscussion 2010 2014 2013
  • 4.
    Leader & LeadershipDefined  A leader is the appointed head of a group, team, or organization.  A leader is a person who is able to make good decisions and inspire others to reach a common goal.  Leadership is the power to communicate effectively and inspire others.  Leadership is the ability to influence others.
  • 5.
  • 6.
  • 7.
    Current Trends inLeadership * Donor Centred Leadership, Penelope Burk - ProInspire Becoming A More Effective Leader, January 22, 2014 - Donor Centred Leadership, Penelope Burk Stanford Social Innovation Review, Talent Matters Series - Stanford Social Innovation Review, Talent Matters Series
  • 8.
    Defining Mentorship &Coaching  Mentorship: A personal developmental relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person.  Coaching: A training or development approach to help others to improve, develop, learn new skills, find personal success, achieve goals and to manage life change and personal challenges.
  • 9.
    A Mentorship Relationship AFP Vancouver Chapter  Opt-in program volunteer based  Screening/Matching  Joint expectations
  • 10.
    Role Play: Tryit on! RULES • Let go of the past • Listen to ideas without judgment GOALS • Learn as much as you can (Apprentice) • Help as much as you can (Mentor & Coach) INSTRUCTIONS 1. Talk to as many people as you can 2. For example, Hi my name is ..... I want to get better at providing positive feedback – if you have an idea for me for the future what would it be? 3. Stop talking, listen, take notes 4. Switch roles and repeat 5. Shake hands and move on to a new person
  • 11.
    Mentor/Apprentice Expectations  Mentor: To assist a member of the non-profit/charitable community  To impart my experience/knowledge gained over 25+ years  To be an active volunteer in my industry  To learn about other organizations and their challenges  Apprentice:  To connect with someone who is well versed in the different levels of non-profit  To build soft skills and project management skills  To gain knowledge for career development and growth  To learn about other organizations and their challenges
  • 12.
    The Relationship betweenCoaching, Mentoring and Supervision
  • 13.
    Practice Coaching Coaching Conversation START:Identify the apprentice’s agenda (contract) (Listen – Question - Paraphrase) Explore (Listen - Question – Curiosity – Encourage – Stay on track) Strategize (Listen - Question – Request – fight urge to tell) Remove Road blocks (Listen – Question – Strategize loop back – fight urge to fix) FINISH: Apprentice creates Action Plan (Request – Recap – Action Plan – Apprentice summarizes)
  • 14.
    Journal Moment  Takea moment and reflect on what you learned in the session today.  Review what you wrote down in response to your questions – look at those ideas.  Identify 3 things that you can bring back to your workplace as a result of this workshop.
  • 15.
    More Information &Further Resources  Learn about Mentoring http://www.mentors.ca/learnmentor.html  Mentor: Expanding the World of Quality Mentoring http://www.mentoring.org/  The Mentoring Group http://www.mentoringgroup.com/
  • 16.
    More Information &Further Resources TED Talks:  Drew Dudley: Everyday leadership https://www.ted.com/talks/drew_dudley_everyday_leade rship  Steven Johnson: Where good ideas come from https://www.ted.com/talks/steven_johnson_where_good _ideas_come_from  Dan Ariely: What makes us feel good about our work? https://www.ted.com/talks/dan_ariely_what_makes_us_ feel_good_about_our_work
  • 17.
    Thanks and ContactInformation  Veronica Carroll, MBA CFRE  veronica.carroll@dhfoundation.ca  Twitter: @CarrollVcarroll  Instagram: vmcarroll  LinkedIn: https://ca.linkedin.com/in/veronicamcarroll  Slideshare: veronicacarroll18  Vicky Chandi  vchandi@bcchf.ca  LinkedIn: https://ca.linkedin.com/in/vickychandi