Organizational behavior is the study of how individuals and groups act within organizations. It examines how human behavior, group dynamics, and structure impact productivity, communication, motivation and leadership. Organizational behavior draws from psychology, sociology, and anthropology to understand individuals, teams, and structure. Its goal is to apply research findings to improve organizational effectiveness and human well-being in workplaces. It takes a holistic, interdisciplinary approach to analyze all factors influencing organizational functioning.

1. INTRODUCTION TO
ORGANIZATIONAL
BEHAVIOR

2. Definitions of Organizational Behavior
 “Organizational behaviour is a field of study that investigates the impact that
individuals, groups and structure have on behaviour within the
organisations for the purpose of applying such knowledge toward improving
an organization’s effectiveness.”—Stephens P. Robbins
 “Organizational behavior is directly concerned with the understanding,
prediction, and control of human behavior in organizations.”
— Fred Luthans.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

3. Meaning of Organizational Behaviour (OB)
 Organizational behavior is the study of both group and individual
performance and activity within an organization.
 This area of study examines human behavior in a work environment and
determines its impact on job structure, performance, communication,
motivation, leadership, etc.
 It is the systematic study and application of knowledge about how individuals
and groups act within the organizations where they work.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

4. Features/ Nature of Organizational Behaviour (OB)
 A Separate Field of Study and not a Discipline Only.
 An Interdisciplinary Approach.
 An Applied Science.
 A Normative Science.
 A Humanistic and Optimistic Approach.
 A Total System Approach.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

5. 1. A Separate Field of Study and not a
Discipline Only.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

6. 2. An Interdisciplinary Approach
 It integrate the relevant knowledge drawn from related disciplines like
psychology, sociology, and anthropology. For Example,
 Personality and Motivation –Psychology
 Power & Politics –Political Science
 Stress & its impact on individual – Medical Science
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

7. 3. An Applied Science
OB is an Application of various research to solve the
organizational problems related to human behavior.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

8. 4. A Normative Science.
 Organizational Behavior is normative.
 While positive science which deals with cause and effects, OB prescribes
how the findings of applied research can be applied to socially accepted
organizational goals.
 OB deals with what is accepted by individuals and society engaged in an
organization.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

9. 5. A Humanistic and Optimistic Approach
 Humanistic Perspective: OB deals with the thinking and feeling of human
beings which is based on the belief that people have an innate desire to be
independent, creative and productive.
 Optimistic Perspective: OB realizes, in the organizations, people can and
will actualize their potentials, if they are given proper conditions and
environment.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

10. 6. A Total System Approach
 The system approach is one that integrates all the variables,
affecting organizational functioning.
 Individuals
 Group
 Organizational policies
 Environment
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

11. Objectives of Organizational Behaviour (OB)
 Job Satisfaction
 Finding the Right People
 Organizational Culture
 Leadership and Conflict Resolution
 Understanding the Employees Better
 Understand how to Develop Good Leaders
 Develop a Good Team
 Higher Productivity
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

16. Challenges & Opportunities of
Organizational Behaviour (OB)
 Improving Peoples’ Skills.
 Improving Quality and
Productivity.
 Total Quality Management
(TQM).
 Managing Workforce Diversity.
 Responding to Globalization.
 Empowering People.
 Coping with Temporariness.
 Stimulating Innovation and Change.
 Emergence of E-Organisation & E-
Commerce.
 Improving Ethical Behavior.
 Improving Customer Service.
 Helping Employees Balance Work-Life
Conflicts.
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

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18. Models of Organizational Behaviour (OB)
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Dr.M.Jothilakshmi,VVVCollege,Virudhunagar

19. Autocratic model
 Adolf Hitler
 Genghis Khan
 King Henry III
 Napoleon Bonaparte
 Queen Elizabeth I
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

20. Custodial Model
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

21. Supportive model
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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar

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Dr. M. Jothilakshmi, VVVCollege, Virudhunagar