The document discusses various training methods used to enhance employee skills. It compares on-the-job training, which occurs at the workplace, to off-the-job training conducted outside of work. Some common on-the-job methods include job rotation, coaching, and apprenticeships, while classroom lectures, simulations, and role plays are examples of off-the-job training. Both approaches have advantages and disadvantages depending on the type of skills and industry.
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Training
1.
2. It is the continuous and systematic
process of increasing the skills and
knowledge among workers which are
required to do a job effectively or
efficiently.
It is attempt to change the attitude,
behavior, attitude, perception and
performance of employees to increase
the individual as well as
organizational outcomes.
3. Training is the act of increasing the skills of
an employee for doing a particular job.
4. BASIS TRAINING DEVELOPMENT EDUCATION
Meaning learning process in
which employees
develop skill,
competency &
knowledge as per the
job requirement.
It is concerned
with the overall
growth of the
employees.
Improve basic
understanding,
GK, aptitude
and conceptual
ideas.
TERM Short (1 day -6 months) Very Long (Life
time)
long period
(Years)
Orientati
ons
Job oriented Career oriented Knowledge
oriented
Focus Present Future job &
responsibilities
Future job
Source
of
Motivati
on
Trainer Self/ Mentor Teacher/ Mentor
Aim To improve
performance and
To prepare
employees for
To develop a
sense of
5. BASIS TRAINING DEVELOMENT EDUCATION
No. of
individuals
Many One Many
Scope Narrow Wide Wide but
shallow
Outcome Expertise in specific
skill
Ready for any
challenge & can
work in any
volatile
situation
Get a Degree
with basic
understanding
of subjects &
qualified to
work in relevant
fields
Focus on Soft & hard skills Soft skills Soft & hard
skills
Sample
Programs
•Stress management
•Sales skills,
•Front office
management
•Quality management
•Planning
•Forecasting
•Personality
development
•C, C++
progrmaming
•Strategic
management
•Export &
6. 1. To train/ prepare new recruits for job.
2. To enhance skills required to do a job.
3. To deviate from routine & refresh
4. To update the skills to compete
5. To prepare workers for promotion
6. To teach them new technology, trends
7. To increase the quality of work &
effectiveness.
8. To increase the number of works (quantity )
9. To make them think creative.
10. To change their attitude positive
11. To avoid accidents, wastage, complaints
7. Training Analysis is the process of identifying
the gap in employee training and related
training needs.
8. Organizational
• Skill set
• Expertise
• Market trend
• Technology
up dation
• Resource
• Business goals
• Current
status
Operational/task
• What tasks?
• Frequency
• Importance
• Difficulty
• Knowledge
needed
• Training given
Individual/Person
• Performance
appraisal
• Customer
complaint
• Memo/
suspension
• Absenteeism
• Losses
• Accident
• Losses
• Grievances
9.
10. Individuals
• Less accident
& wastage
• High
Productivity
• High salary
• Self-
confidence
• Motivation
• Rewards &
benefits
Group
• Good
teamwork
• Friendship
• Team
Targets will
be
achieved
• Group
benefits
Organization
• Achieve
Goals
• High profit
• High
morale &
loyalty
• Reduce
supervision
• Less cost &
turnover
• Good
relationship
11.
12. Internal/ Individual Reasons External/ Organizational Reasons
Lack of interest
Resistant to change
High diverged workers
Different learning
styles
Busy/ Hectic schedule
Conflict with trainer
Application in field
Mismatch training
Lack of TNA result
Inefficient Training
method & Tools
Quality of trainer
Poor Communication
Budget
Time consuming
13.
14. BASIS ON-THE TRAINING OFF –THE TRAINING
Meaning
A form of training which is
provided at the work place during
the performance of the actual job.
In simple, learning by doing;
Imparting training
outside the real work
environment
Approach Practical Theoretical
Active
participation
Yes No
Location At the workplace
Away from the
workplace
Principle Learning by performing
Learning by acquiring
knowledge
Work
disruption
No, because trainees produce the
products during learning.
Yes, because first
training is provided
which is followed by a
15. BASIS ON-THE TRAINING OFF –THE TRAINING
Carried out
by
Experienced employees/ Co-
workers
Professionals or experts.
Cost Inexpensive Expensive
Suitable for
Manufacturing firms/ Production
oriented jobs
Non-manufacturing
firms/ Managerial jobs
16. Advantages Disadvantages
No time extra time
needed
Work will not be
affected
Direct application
Economical
Time, energy &
resources are saved
Error rate
Accident
Wastage of materials
& money
Disturbances arises
Wrong learning
17. Advantages Disadvantages
More interesting
AV aids are used to
grab the attention
Learning rate is high
Expertise from
outside
Error-free
More opt for
Conceptual themes
Time extra time
needed
Work will be affected
Lack of application in
work
Costly
Time-consuming
More efforts &
resources are
required
18. ON-THE JOB OFF-THE JOB
1. Job rotation
2. Coaching
3. Job Instruction
4. Committee
assignment
5. Apprenticeship
6. Internship
1. Class room lecture
2. Case study
3. Vestibule
4. Audio-Visual
5. Simulation
6. Role play
7. Programmed
instructions
8. Management Games
19. Movement of the trainee from one job to another.
The trainee receives job knowledge and gains experience from
his supervisor or trainer in each of the different job assignments.
Mainly has been using in the Indian banking sector mainly by
State bank group for the probationary officers for the period of
approximately 2 years to finally post them as assistant bank
manager.
Advantages of job rotation
Eliminate boredom of an employee
Encourage development,
Break from strenuous job duties,
Helps HR manager identify where
employee work best
Help for succession.
Disadvantages of job rotation
Costly and time-consuming
20.
21. The trainee is placed under a particular supervisor who
functions as a coach in training the individual.
The supervisor provides feedback to the trainee on his
performance and offers him some suggestions for
improvement.
Often the trainee shares some of the duties and
responsibilities of the coach and relieves him of his burden.
A limitation of this method of training is that the trainee
may not have the freedom or opportunity to express his own
ideas.
22. This method is also known as training through
step by step.
Under this method, trainer explains the
trainee the way of doing the jobs, job
knowledge and skills and allows him to do the
job. The trainer appraises the performance of
the trainee, provides feedback information and
corrects the trainee.
23. Under the committee assignment, group of
trainees are given and asked to solve an
actual organizational problem. The trainees
solve the problem jointly. It develops team
work.
24. A formalized method
Combination of classroom education with on-
the-job work under close supervision.
Duration: 3 to four years
Appropriate for training in crafts, trades and
technical areas
E.g., job of a craftsman, a machinist, a printer,
a tool maker, a pattern designer, a mechanic,
25. Individuals entering industry in skilled trades like machinist, electrician and
laboratory technician are provided with thorough instruction though theoretical
and practical aspects.
For example, TISCO, TELCO and BHEL select the candidates from
polytechnics, engineering colleges and management institutions and provide
apprenticeship training.
26.
27. Opt for white collar or managerial level employees.
Effectively used for the purpose of teaching
administrative aspects or on management subject
to make aware of procedures and to give instructions
on particular topic.
Advantage – It can be used for large groups. Cost per
trainee is low.
Disadvantages – Low interest of employees. It is not
learning by practice. It is One-way communication.
No authentic feedback mechanism. Likely to lead to
boredom for employees.
28. Providing training by way of using Films, Televisions,
Video, and Presentations etc. This method of training has
been using successfully in education institutions.
In the corporate sector, mainly in customer care centres to
teach how to receive, talk and behaviour with the customer.
Advantages – Wide range of realistic examples, quality
control possible.
Disadvantages – One-way communication, No feedback
mechanism. No flexibility for different audience.
29. Trained on designed equipment or machine seems
to be really used in the field or job.
Very expensive.
30. Artificial work environment
To train technical staff, office staff and employees who deal
with tools and machines.
Employees learn their jobs on the equipment they will be
using, but the training is conducted away from the actual
work floor by bringing equipments or tools to certain place
where training is provided, but not work place.
31. It is a written description of an actual situation
in the past in same organisation or somewhere else
Trainees are supposed to analyze and give their
conclusions in writing.
32. The trainees assume roles and act out situations
connected to the learning concepts.
It is good for customer service and training.
This method is also called ‘role-reversal’, ‘socio-
drama’ or ‘psycho-drama.
33. This involves two essential elements:
(a) a step-by-step series of bits of knowledge, each
building upon what has gone before
(b) a mechanism for presenting the series and checking on
the trainee’s knowledge.
Questions are asked in proper sequence and indication given
promptly whether the answers are correct.
This programme may be carried out with a book, a manual
or a teaching machine. It is primarily used for teaching
factual knowledge such as Mathematics, Physics, etc.
34.
35. Management games can be effective.
People learn best by being involved, and the
games can gain such involvement. They help
trainees develop their problem-solving skills.