This document outlines Fairfax County's plan to implement a project management program for land development services. It discusses recommendations from a 2015 Gartner study to improve service delivery through expanded project management. Key elements of the draft program include a project work plan, communication plan, and addressing project risks and changes. The project work plan details project requirements, deliverables, schedules, quality control, and risks. The communication plan aims to effectively share information with stakeholders through guidelines, roles, directories, and methods. Next steps are to finalize program documents and evaluate pilot projects before full program implementation.

1. A Fairfax County, VA, publication
Department of Public Works and Environmental Services
Working for You!
Project Management Program
Program Development Update
July 14, 2016

2. Project Management Program
Land Development Services
Agenda
• Why Project Management?
• Project Work Plan (DRAFT)
• Communication Plan (DRAFT)
• Next Steps
• Questions/Discussion
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3. Project Management Program
Land Development Services
Why Project Management?
• Gartner Study
In 2015 Gartner was hired to perform an evaluation of the
County’s regulatory services. One of the recommendations that
came out of the evaluation was to expand Project Management
functions and philosophy to improve service delivery.
• What is Project Management?
Is the application of knowledge, skills, and techniques to project
activities in order to meet stakeholder needs and expectations
from a project.
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4. Project Management Program
Land Development Services
Why Project Management?
• Objective of Project Management
Program
-To facilitate an environment of mutual cooperation that results in
a cohesive, predictable and efficient development process to
meet stakeholder’s needs and expectations from a project.
-Establish a baseline schedule that includes all facets of the
development program. All stakeholders will be accountable for
the schedule.
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5. Project Management Program
Land Development Services
Why Project Management?
Project Manager Time Horizon
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Zoning
Entitlements
Planning
Commission /
BOS Approval
Site Review Building Review Construction Occupancy
Bond Release /
Close-Out
The role of these project manager positions spans the full project time
horizon from project inception through construction and bond release
and bridges across agencies in all phases of land development review:
zoning, site review, building review and permits.

6. Project Management Program
Land Development Services
Elements of the Project Work Plan-DRAFT
1. Project Scope
2. Project Requirements
3. Quality Control/Quality Assurance
4. Project Deliverables
5. Project Schedule
6. Project Risks (issues for early discussion)
7. Change Management
8. Communication Plan
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7. Project Management Program
Land Development Services
Elements of the Project Work Plan-DRAFT
1. Project Scope
Detail the specifics in the work plan so the mission
is clear from the beginning.
2. Project Requirements
• Jurisdictional
• Owner/Developer
3. Quality Assurance/Quality Control
• Applicant to provide QA/QC checklist
• QA/QC Officers: Public/Private
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8. Project Management Program
Land Development Services
Elements of the Project Work Plan-DRAFT
4. Project Deliverables
a) Rezoning Application
b) Traffic Impact Assessment (TIA)
c) Parking Reduction Application
d) VDOT Waivers/Modifications
e) PFM Waivers/Modifications
f) Geotech Report
g) Site Plan
h) Plats
i) Building Plans
j) Bonds
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9. Project Management Program
Land Development Services
Elements of the Project Work Plan-DRAFT
5. Project Schedule
a) Overview
i. Factors that can be controlled
ii. Factors that cannot be controlled
b) Critical Items Affecting Schedule
i. Offsite Improvements
ii. TIA
iii. Parking Reductions
iv. Proffer Commitments
v. Waivers & Modifications
vi. …
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10. Project Management Program
Land Development Services
Elements of the Project Work Plan-DRAFT
6. Project Risks (issues for early discussion)
a) Road Widening
b) Street Dedications
c) Parking Reduction
d) Stormwater Management/BMP
e) Site Intensity and Design
f) Pedestrian Mobility and Bicycle Facilities
g) …
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11. Project Management Program
Land Development Services
Elements of the Project Work Plan-DRAFT
7. Change Management
8. Communication Plan
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12. Project Management Program
Land Development Services
Communication Plan
The purpose of the Communications Plan is to guide the Project Team to
effectively share information. For communication to be effective it needs to
be timely, complete and directed to the right audience.
1. Communication Guidelines
a) Transparency among all public and private stakeholders.
i. Early communication with stakeholders is key
b) Early and open discussion of critical issues.
c) Specific issue-related meetings must focus only on set agenda subjects.
d) When setting up meetings, both public and private will endeavor to include
all relevant parties.
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13. Project Management Program
Land Development Services
Communication Plan
2. Roles and Responsibilities
3. Project Team Directory
4. Methods and Technology
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14. Project Management Program
Land Development Services
Communication Plan
Early Communication with Stakeholders is Key
Potential list of stakeholders (typically):
• Board of Supervisors/Planning Commission
• Owner/Contract Purchaser
• End User
• Owner Consultants
• County/State/Federal
• Adjacent Property Owners
• Community Associations
• Land Use Committees
• Citizen Associations
• Interest Groups/Authorities and Commissions
o Human Services
o Art Community
o Environmentalists
o ARB/History Commission
o Etc.…
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15. Project Management Program
Land Development Services
Next Steps
Program Development
 Gartner to complete review of program Mini-Charter
 Project management core team to finalize Mini-Charter
 Develop a Project Work Plan for Implementation
 Continue evaluation of ongoing Pilot Projects
 Fully develop all components of the program for potential distribution
and use in other project management applications through all
development agencies.
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16. Project Management Program
Land Development Services
Discussion
Questions/Comments?
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