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Nonverbal communication
This document defines and discusses nonverbal communication. It begins by stating that nonverbal communication includes bodily actions and vocal qualities that accompany verbal messages. It then discusses some key points about nonverbal communication, including that only 7% of a message's effect is from words, while 93% is from nonverbal means. It also notes that over 65% of social meaning comes from nonverbal cues. The document goes on to classify and describe different types of nonverbal communication, including meta communication, kinesic communication, leakage, emblems, illustrators, body manipulators, facial expressions, and regulators like eye movement. It provides examples of each type and discusses the importance of nonverbal communication skills.
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Nonverbal communication
- 1. Prepared by :Ruquia Batool
- 2. Definition of nonverbalcommunication Types Characteristics Classificaton
- 3. Bodily actions andvocal qualities that typically accompany a verbal message. Nonverbal communication also termed as NVC
- 4. ♦ only 7%of a message’s effect is carried by words ; listeners receive the other 93% through non -verbal means, according to Communication researcher Mehrabian. ♦Over 65 percent of the social meaning of the messages we send to others are communicated non-verbally.
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- 8. Meta communication isan implied meaning conveyed by the Choice of words Tone of voice Fumbling Silence or Omission
- 9. It is notthrough words but along words .Meta communication can be intentional or unintentional For example At least try to reach in examination hall on time
- 10. Kinesic communication isa message conveyed through non verbal acts, Kinesic include Eye contact Facial Expression Emotions Gesture Posture Touch
- 11. Kinesic communication isalso known as body language or body talk. It include the entire non verbal behavior of the communicator unconsciously. It transmits the unstated feelings, attitude and hidden intentions of the speaker.
- 12. A non verbalmessage conveyed through bodily movements is known as Leakage. messages ‘slipping out’ in spite of our attempts to control them – ensures that high credibility is given to non-verbal cues in the area of feeling, emotion and attitude puts a lot of power in the hands of a skilled communicator
- 13. It include Instrumentalbody movements Can be Intentional & unintentional Continuous and never ending More convincing Indicator of reality
- 14. According to Ekman’sclassification is Emblems Illustrators Body manipulators Facial expressions Regulators – Eye movements
- 15. Emblems Gestures thatcan substitute for words Illustrators Illustrators are movements of hands and arms for representing size, shape, frequency and speed of something Body manipulators Acts of touching without reason one’s own body or an object also known as unintentional acts using manipulators is often a sign of discomfort not always
- 16. Facial expressions The arrangementsof facial muscles to communicate emotional states or reaction to message Regulators-Eye movements Eye movements shows interest, involvement, rejection and annoyance etc
- 17. In the UnitedStates it is a symbol for good job In Germany the number one In Japan the number five In Ghana an insult In Malaysia the thumb is used to point rather than a finger 17
- 18. Symbols of bodylanguage Face facts Gesture
- 20. In interview, negotiationor in one to one meeting smiling face create pleasant relation
- 21. Include Positive gesture Negative Sign of Nervousness Gesture showing aggressiveness Gesture showing rudeness Gesture showing self importance Gesture showing lack of good sense Gesture showing superiority
- 23. Creating a climatethat facilitates learning and retention demands good nonverbal skills.