This document discusses non-sampling error in surveys. It notes that non-sampling error occurs for reasons other than the sampling technique and can happen at every stage of a survey. There are two main types of non-sampling error: non-observation error, which includes non-coverage and non-response; and measurement error, which is when a respondent's answer differs from the true value. The document outlines various causes of non-sampling error and methods to reduce errors, such as improved training and monitoring of interviewers.