This document is a resume for Nitish Sunil Shinde. It summarizes his contact information, career objective, professional qualifications, work experience, duties and responsibilities, computer proficiency, qualifications, personal information, salary expectations, and references. Nitish has a Diploma in Hotel Management and is currently pursuing an MBA specialized in Hotel Management. He is currently working as a Guest Relation Associate with the Mumbai Cricket Association and has previous work experience with Oberio Flight Service and industrial training with VITS Hotel.

1. NITISH SUNIL SHINDE
A/201 BHAGWA MAHAL;
B.J MARG SATRSTTA;
MUMBAI-400011.
CONTACT-9892168221
Email Id: shinde_nitish@ymail.com
Career Objective:
To contribute to the working of a professional organization with opportunities to apply and
enhance the existing talents and abilities.
Professional Qualification:
• Pursued Diploma in Hotel Management (HMCT) from Kohinoor collage of hotel & tourisum
manegment studies with Grade “A”(1st
class 65.33%).
• Currently Pursuing Masters in Business Administration specialized for “Hotel-
Management” form welingkar institute
Work Experience:
• Working as “Guest Relation Associate” with “Mumbai Cricket Association” With effect
from 22nd
Augest 2014
• Worked with “oberio flight service” as “commi III in continental dept” for 6months
• Industrial treaning for 6moths in vits hotel kamat group
Duties & Responsibilities:
- Reporting to Front Office Manager & Duty Manager.
- Taking hand over from previous shift in regards to shift cash as well as guest requests.
- Checking for and important document or parcel to be given to guest on arrival.
- Referring the Log book for any important points.
- Ensuring smooth check - in & check - out of the guests.
- Assisting guest in using the business center facilities and targeting on its revenue.
- Arranging the supporting of the guest bills as per guest request.
- Coordinating with different department to ensure personalized and flawless
services to the guest at any point of time.
- To ensure and make their stay comfortable and memorable.
- Updating of guest profiles, database & making of C-forms.
- Analysing guest feedback to improve the operations.
- Handling guest problems & providing solution in coordination with the duty manager.
- Communicating & liaising with travel agent, individual & companies for potential business.
- Involved in targeting budget & achieving them.
- Supervision of the team & assisting them in unique situation.
- Maintain checks & ensuring that SOPS are followed.
Computer Proficiency:
• Ms Office (Word, Excel & Power Point), Internet.
• In front.

2. Qualification:
EXAMINATION UNIVERSITY /
BOARD
YEAR OF
PASSING
PERCENTAGE /
GRADE
T.Y.B.COM Mumbai 2012 passed
CBSP Institute of
Manegment catering
technology &applied
nutruation, Mumbai
2010
passed
H.S.C Maharashtra 2007-08 passed
S.S.C Maharashtra March 2004-05 Second Class
(44.00%)
Personal Information:
Permanent Address : A/201 BHAGWA MAHAL;
B.J MARG SATRSTTA;
Opp. Bank of baroda;
MUMBAI-400011.
Age : 26 years.
Date of Birth : 02nd
November 1989.
Sex : Male.
Marital Status : Single.
Nationality : Indian.
Hobbies : Reading and Dancing.
Languages Known : English, Marathi, Hindi.
Statistics : Height : 5.11”
Weight: 80kgs.
Vision: Normal.
Salary Expectations:
As per industry standards. I believe I am confident, dedicated & a
positive person. If given an opportunity, I will prove my skills to the best.
References: Any appropriate references can be furnished, if required.
Thanking You. Yours Sincerely,
Nitish S Shinde