Nicholas Abrams is a business development professional with experience in sales, marketing, customer service, and business development. He has worked in management roles for several companies including Enterprise Rent A Car and Aaron's, where he developed strategies to increase sales and retention. His skills include developing client presentations, negotiating contracts, and investigating client issues. He is seeking new business development opportunities.

1. Nicholas L. Abrams
30685 FM 2978, Apt. #631, Magnolia, Texas 77354
cell (409) 730-3326 - email: nicholasabrams4@gmail.com
NEW BUSINESS DEVELOPMENT OPPORTUNITIES
PROFILE
Business Development professional offering experience developing marketing strategies to
increase sales, customer service and retention of clients. Conduct research of potential clients,
conduct cold calls introducing company services and prepare sales presentations to decision
makers. Strengths are:
Sales/Marketing strategies
Develop Client Presentations
using PowerPoint
Business to Business sales
protocols
Negotiate and close
contracts
Customer Relations and
Retention
Cross-selling training
protocols
Manage Client Billing
Investigate client issues
Increase revenue and profit
& loss margins
Computers: Microsoft Office
Suite including Word, Excel,
PowerPoint and Adobe
PROFESSIONAL WORK HISTORY
Enterprise Rent A Car, Houston, TX
10/2013-present
Management Trainee - (Bush Intercontinental)
Directly responsible for assisting the management team in the operation of one of the
top 10 centers in the nation which generates approximately $12 Million annually.
Assist in fleet of 500 ensuring the safe operation of rental vehicles for customers.
Generate sales of company products in dynamic/fast paced environment.
Delegate and manage small team of employees providing excellence in client service.
Accomplishments:
Develop sales/marketing strategies to ensure the successful leasing to corporate and
consumer clientele.
Play key role maintaining operation that ranks in the top 10 in United States.
Meet and exceed company goals/quotas for top 10 market & top 5 airport in the
nation.

2. Management Trainee/Assistant Manager, Orange Texas 10/13-7/14
Developed and implemented marketing/sales strategies to increase sales for this rental
center.
Conducted cold calls targeting the oil & gas industry and business community.
Prepared presentations to decision makers highlighting advantages of products/
services.
Managed, maintained fleet of 120 vehicles.
Supported operations including customer relations, inventory etc. Maintained and
emphasized high performance levels with customers. Partnered with area manager to
create new marketing plans to implement in targeted areas.
Accomplishments:
Increased sales from $250K per month to $500K by securing contracts with Chevron,
Valero and auto dealerships. Increased fleet from 100 to 170 monthly to meet
customer demand.
Aaron's, Beaumont, Texas
8/2012-10/2013
Customer Accounts Manager
Accountable for developing customer service strategies to increase sales, retention of clients
and build brand.
Accomplishments:
Increased customer base from 500 to 650 by implementing retention strategies focused on
service.
Conducted training meeting daily, weekly and monthly targeting new business objectives and
restructuring methods to increase client satisfaction.
Promoted from Manager Trainee due to strong performance in customer service and sales.
Served as liaison between General Manager and corporate regional office resolving client billing
issues.
EDUCATION Bachelor of Arts in Advertising - University of Southern
Mississippi/Hattiesburg, MS