Charles Mitchell has over 20 years of experience in automotive sales and finance management. He is currently a Sales Manager and Special Financing manager at ALL MOTORS LLC, where he is responsible for subprime financing, desking deals, and structuring finance deals with major banks. Previously he held various automotive sales and management roles, including used car manager, client advisor, and floor manager/closer. He also has 9 years of experience in banking and finance.

1. Charles Mitchell
Automotive Sales Manager & Finance
Homestead, FL 33032
makingitmadeit@yahoo.com - 7863558127
I am motivated and a proven performer in retail management with over 20 years of experience
in the Automotive Industry, not to include 9 years in Banking & Finance. I have extensive
training in credit & sales administration ranging from commercial lending, credit analysis, new
car sales manager, used car manager and finance manager. Well versed in Subprime Financing. Therefore,
I am seeking a position
in your company where by my experiences can be best put to use as a team player.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Sales Manager & Special Financing
ALL MOTORS LLC - Homestead, FL - February 2016 to Present
Responsibilities
Major duties include Subprime Financing and Desking Deals. I am in charge of structuring and hanging all
finance deals with Major Banks. Daily CIT meetings with the owners and inventory management . Being able
to identify old age units early on approaching 110 days. Marketing and working with our vendors to achieve
maximum visibility in a competitive market. Other responsibilities is working together with BDC coaching and
training to develop better skills to maximize our return on investments.
Continuous efforts in training the sales staff to follow the sales process and CRM development. Role playing
to teach them to over come objections and stay on course with road to a sale & closing the deal.
Accomplishments
Changing the attitudes in the way we see subprime customers. If you cant change the way a person is
feeling . You will not be able to influence them to change what they will do. For example ..making the customer
understand why they are being charge 26% and paying 3x for the vehicle sales prices.
Skills Used
Implementing a sales process to yield better closing ratios and utilizing the CRM for better follow up. Build
better relationships with banks while funding deals most of the times in 2 days or even faster.
Client Advisor
Felix Sabtes Chevrolet & Cadillac - Homestead, FL - December 2015 to January 2016
Responsibilities
Sales and customer retention demonstrated by using CRM and assisting sales staff with fundamentals to
excel.
Accomplishments
Became certified in 3 weeks. On many occasions assisted with special finance transactions and qualifying
customers while structuring the deals with key banks.

2. Skills Used
Leadership and customer retention skills.
Used Car Manager
South Motors BMW - Miami, FL - 2009 to 2015
Desking and managing existing sales portfolio with client advisors. Also played a key roll in special financing
and maintained contracts in transit until funded. Very involved with
wholesale activities and acquisitions. Great emphasis on Lease Returns and a high
concentration on CPO merchandising. Accurately appraise all trade-ins and coordinate all
reconditioning requirements. Insure all aspects of inventory control on a daily basis,
advertising efforts and making sure deliveries are performed professionally via CSI
We use Eleads CRM with a strong focus on internet sales penetration and inbound sales calls.
To assist us with managing pricing we installed Car Data which is a direct pricing system that
feeds all of our Websites accordingly.
Preview weekly advertisement sources with updates and review MTD reports with Client
Advisors to help with forecasting sales objective. Conduct daily meetings and ongoing
training also to include save a deal efforts with client advisors one on one.
Floor Manager/Closer
Armstrong Ford - Homestead, FL - 2009 to 2009
2009
Monitoring floor traffic and assisting with closing deals and following with customers.
Extensive concentration in setting up appointments. Other duties included training and developing sales
associates. Moved on due to better opportunity.
Department Manager
The Home Depot, Inc., Florida City - 2005 to 2009
Left the Car Industry for a while pursuing a Career change in Retail Management. This
position required emphasis in team fostering and total buy in approach with training
& development. I progressed to this position simply leading by example and working side by side with staff
members. Primary responsibilities included managing inventory &
merchandising for adequate return on investments. Other emphasis pertained to overseeing
Special Orders and managing green tagged merchandise marketability. Also responsible for open tub reports
including out of stocks, store Stats & Store Walk Reports.
Finance Manager
World Ford Kendall - Miami, FL - 2002 to 2005
Returned from Beach Ford as a Finance Manager. Our approach was box style and pricing &
finance was handled by each closer including leasing. Other duties involved special financing and monitoring
contracts in transit.
Senior Sales Manager
Ford of North Miami Beach, Inc - 2001 to 2002
Recruited for soon to be GSM. We operated out of one desk New & Used Cars. Turned around declining
sales in both departments. Developed and implemented management training and sales associates. Created
a focus group comprised staff members, middle & senior
management to address V.O.C concerns. Targeted and marketed previously untapped markets
via radio and one liner ads. Also co shared with GM in daily activities including motivating,
contracts in transit and a wide range of market events & advertising efforts.

3. Lead Sales Manager
Courtesy Ford - Miami, FL - 1992 to 2001
Promoted from Sales Consultant to Asst. Truck Manager and cross trained in Finance. Worked
closely with the Finance Dept. in creating a box style close environment. We implemented a
One low price system and sales more than doubled. Trained and motivated sales staff while trouble shooting
accordingly.
Assistant to The VP of Commercial Real Estate
Eagle National Bank - Miami, FL - 1988 to 1991
Recruited From Consolidated of Hialeah as a Senior Credit Analyst after graduating from college. Highly visible
support role to include the President of the bank, Senior VP's with the
efforts to increase the real estate portfolio including other income producing properties.
Performed financial analysis on companies credibility to debt service & solvency.
Implemented a computerized tracking system for real estate portfolio via lotus 123. Other
responsibilities included LBO's (Leverage Buyouts) Also managed and maintained defaulted
properties in the real estate (REO) while under writing smaller markets $50,000 to $500,000.
Conducted market research that captured data on targeted markets & demographics pertaining to CRA.
Assisted marketing team with developing a promotional campaign or company's
events. Worked in the community at various workshops to promote total awareness business
banking & development. Results created more business for out bank.
EDUCATION
BS in Accounting
Florida Memorial University - Miami, FL
1989
SKILLS
ADP, Eleads CRM, UCS,
GROUPS
PHI BET SIGMA
1985 to Present
Community Service Organization.
ADDITIONAL INFORMATION
• Over 9 years of Personal Banking Experience
• Special Financing & Portfolio Management
• People Management Responsibilities
• ADP & Eleads CRM & BDC aka Call Center