ScottMadden recently partnered with APQC for a complimentary three-part webinar series focused on shared services.
This webinar session, presented by Brad DeMent and Jerred Crosby, partners at ScottMadden, addressed employee engagement, continuous improvement, new service offerings, and expanding the scope of operations.
Due to economic uncertainty many businesses are seeking to become more efficient while maintaining quality and service. Transitioning to a shared service model is at a fever pitch. Here are ten steps to a successful shared service center implementation.
Evolution of Shared Services - IAOP 6 February 2013Stuart Snowden
Presented at the IAOP Sydney meeting Feb. '13. An overview developed by Accenture of the evolution of Shared Services. It talks to
- geographic, Operating Model and Organisation trends;
- characteristics of the different models
- sourcing models
- High performance characteristics
A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we covered the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.
For more information, please visit www.scottmadden.com.
Presentation winning strategies for shared services in the public sectorChazey Partners
Phil Searle, Founder and CEO of Chazey Partners, shared his view on what it takes shared services to be successful in the public sector. In this presentation, he has also highlighted the very essential basics of shared services and analyzed the lessons that he has learned through the years' of implementation in the public sector.
Talent Has Gone Digital, but How About HR?
The on-going digital transformation brings new challenges and opportunities. After stabilizing, improving and fine tuning core HR, we see a new wave within HR; innovation and adoption to the new paradigm. To take the lead and win the game, HR leaders must understand the demographic, technological and societal shifts - and prepare themselves accordingly. They also have to make sure to have a toolset that supports the transformation. The Future of HR is in the Cloud.
Due to economic uncertainty many businesses are seeking to become more efficient while maintaining quality and service. Transitioning to a shared service model is at a fever pitch. Here are ten steps to a successful shared service center implementation.
Evolution of Shared Services - IAOP 6 February 2013Stuart Snowden
Presented at the IAOP Sydney meeting Feb. '13. An overview developed by Accenture of the evolution of Shared Services. It talks to
- geographic, Operating Model and Organisation trends;
- characteristics of the different models
- sourcing models
- High performance characteristics
A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we covered the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.
For more information, please visit www.scottmadden.com.
Presentation winning strategies for shared services in the public sectorChazey Partners
Phil Searle, Founder and CEO of Chazey Partners, shared his view on what it takes shared services to be successful in the public sector. In this presentation, he has also highlighted the very essential basics of shared services and analyzed the lessons that he has learned through the years' of implementation in the public sector.
Talent Has Gone Digital, but How About HR?
The on-going digital transformation brings new challenges and opportunities. After stabilizing, improving and fine tuning core HR, we see a new wave within HR; innovation and adoption to the new paradigm. To take the lead and win the game, HR leaders must understand the demographic, technological and societal shifts - and prepare themselves accordingly. They also have to make sure to have a toolset that supports the transformation. The Future of HR is in the Cloud.
HR Shared Services Benchmarking Study Highlights: May 2017ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the forth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs.
A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we covered the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.
For more information, please visit www.scottmadden.com.
A Comprehensive, industry-agnostic, multi-purpose Supply Chain Management functional area business capability model. Visit: https://www.ciopages.com/store/supply-chain-management-business-capability-model/
Your Challenge:
Implementing a shared services model is a difficult process to undertake, and is comprised of many different components. Becoming a shared services provider is comparable to becoming a vendor and most IT groups don’t have the capabilities to easily make the transition.
Most companies look to achieve cost reductions through offering a shared services model. Adopting a shared services model doesn’t always result in these intended cost reductions. Simply combining the operations of two IT organizations doesn’t necessarily result in economies of scale and cost efficiencies. Before leaping forward with your shared services implementation, determine if the project will deliver value to your organization.
Our Advice - Critical Insight:
Implementing a shared services model needs to be viewed as more than simply extending a current service to other sites. The organization providing services essentially turns into a vendor. As a vendor, think of the IT service you’re offering as the “product.”
Remember that there are people, process, and technology capability pre-requisites to successfully becoming a shared services provider. These capabilities are not typical for the average IT shop, and need to be taken into consideration when you look to transition to a shared services model.
Our Advice - Impact and Result:
Before jumping into the implementation of your shared services project, assess your customer requirements and your current people, process, and technology capabilities to assess whether your organization is ready to implement a shared services model.
Understand the financial implications of moving to a shared services model prior to implementing. Make sure there is a strong case for implementation.
Why HR Service Delivery Is Pivotal for Employee ExperienceWorkday, Inc.
Employee experience continues to be a top priority for the C-suite. And HR service delivery is a critical component of that experience.
In this slide deck, learn how Workday can help you take a more people-centric approach to HR service delivery to make your people feel more connected and supported.
This HR Shared Services video tells the story of how Kellogg successfully transformed their HR service delivery and exceeded expectations using a HR shared services model. Kellogg was able to add value to employees and the business alike, considerably increase customer response and satisfaction measures, improve operating margins, provide standardized/compliant HR answers and increase adoption rates among employees and managers on a global basis. Learn how advances in HR technology, notably including SaaS, made deploying a new model for HR service delivery via HR Shared Services a reality for 35,000 active/retired employees and their dependents across 13 countries and 4 languages.
Strategic Operating Model Defines How a Company Looks and Works. This document gives a good overview of the the various aspects of the concept including:
1. Understand the Linkage Between Strategy and an Operating Model.
2. Recognize the Key Components of a Company’s Operating Model.
3. Familiarize Use of Operating Models to Make Comparisons Across Companies.
Operating Model Design in a Digital WorldRobert Cade
Operating Models have defined the way that we work and operate for centuries. A good set of architectural blueprints are essential to successfully build a new office. The same is true if you want to build a successful business; you need a good set of blueprints on which to lay the foundations and undertake the detailed design and implementation. In other words you need an Operating Model.
Like modern office designs, businesses are responding to digital stimuli and the changing needs of their customers. Digital is taking the world by storm, transforming everything in its path. Those who transform reap the benefits; those that don’t get left behind. So, just as the blueprints for offices have changed in the digital age, the blueprints for businesses – their Operating Models – also need to evolve.
Framework for a business process management competency centreMartin Moore
This framework directs thought to how business process management can be introduced successfully. It uses a maturity model to illustrate how involved the steps can be in this intervention. What it does not cover is the technical effort such as BPM notation and software requirements.
Next Generation IT Delivery - What it means to deliver atthe speed of the Dig...Mirco Hering
We live in the Digital Age and IT delivery needs to get faster and faster...I presented this point of view at the Accenture Test Symposium in Australia in 2015.
Early integration planning is critical for successfully implementing your M&A transaction. Mergers and acquisitions can create immediate value opportunities and provide a solid foundation for growth. However, a key challenge for any merger or acquisition is to quickly integrate operations using the same employees who are required to run the day-to-day business. Early planning, e.g., even prior to having a deal in place, will help you jumpstart the M&A integration process and can minimize employee distraction and workload. This document provides an overview of the steps that you can take to prepare for your merger or acquisition and successfully overcome these challenges.
For more information, please visit www.scottmadden.com.
SAP S/4HANA platform streamlines business processes: finance, procurement, production, logistics, sales, marketing, management of assets, and human resources. The solution is most applicable to enterprises in oil and gas, fuel and energy, transport and logistics, production, telecommunication, and financial sectors in USA. SAP S/4HANA platform integrates with IoT sensors, analyses Big Data, plans and predicts business processes in an online mode based on historical data.
Shared services - A Strategic Cost Management PlatformSanjay Chaudhuri
Shared Services Platform (as self defining as it can be) promotes the idea of 'sharing' within an organization or group or may also be provided as 3rd party SBU services.
Creating a Single point of contact for all service deliveries, enabling Cost effective solutions, leverage Automation, optimize workforce and the Speed to fulfillment is the key to success of such organizations.
More and more companies are moving to such platforms and the success rate is very high.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
Digitization of hr slideshare kenny company 2018 pdf versionWill Yen
In 2016, HR technology funding reached record levels with 402 deals worth approximately $2.2B, more than 5 times the funding in 2012. This innovation in the market place has created a new wave of adoption and digitization by HR organizations.
In this session we explored innovation as a key driver in efficiently delivering business process operations and effectively meeting the business objectives and goals. Shyam Kerkar, AVP, TCS
The Power and Promise of SaaS: CA Cloud Service Management Case StudyCA Technologies
As we move to the application economy, companies are increasingly reviewing their portfolio of solutions to help ensure that they are deriving the promised efficiencies and value.
This presentation provides an informative look at how one company is leveraging cloud-based solutions to improve the overall effectiveness of their IT service management operations.
For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz
HR Shared Services Benchmarking Study Highlights: May 2017ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the forth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs.
A solid business case provides the foundation for implementing a successful shared services organization. This is the first session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we covered the elements of a good business case including examining current costs, projecting costs and savings based on your future design, and conducting sensitivity analysis to understand possible outcomes. This presentation provides detailed guidelines and lessons learned for developing a sound business case.
For more information, please visit www.scottmadden.com.
A Comprehensive, industry-agnostic, multi-purpose Supply Chain Management functional area business capability model. Visit: https://www.ciopages.com/store/supply-chain-management-business-capability-model/
Your Challenge:
Implementing a shared services model is a difficult process to undertake, and is comprised of many different components. Becoming a shared services provider is comparable to becoming a vendor and most IT groups don’t have the capabilities to easily make the transition.
Most companies look to achieve cost reductions through offering a shared services model. Adopting a shared services model doesn’t always result in these intended cost reductions. Simply combining the operations of two IT organizations doesn’t necessarily result in economies of scale and cost efficiencies. Before leaping forward with your shared services implementation, determine if the project will deliver value to your organization.
Our Advice - Critical Insight:
Implementing a shared services model needs to be viewed as more than simply extending a current service to other sites. The organization providing services essentially turns into a vendor. As a vendor, think of the IT service you’re offering as the “product.”
Remember that there are people, process, and technology capability pre-requisites to successfully becoming a shared services provider. These capabilities are not typical for the average IT shop, and need to be taken into consideration when you look to transition to a shared services model.
Our Advice - Impact and Result:
Before jumping into the implementation of your shared services project, assess your customer requirements and your current people, process, and technology capabilities to assess whether your organization is ready to implement a shared services model.
Understand the financial implications of moving to a shared services model prior to implementing. Make sure there is a strong case for implementation.
Why HR Service Delivery Is Pivotal for Employee ExperienceWorkday, Inc.
Employee experience continues to be a top priority for the C-suite. And HR service delivery is a critical component of that experience.
In this slide deck, learn how Workday can help you take a more people-centric approach to HR service delivery to make your people feel more connected and supported.
This HR Shared Services video tells the story of how Kellogg successfully transformed their HR service delivery and exceeded expectations using a HR shared services model. Kellogg was able to add value to employees and the business alike, considerably increase customer response and satisfaction measures, improve operating margins, provide standardized/compliant HR answers and increase adoption rates among employees and managers on a global basis. Learn how advances in HR technology, notably including SaaS, made deploying a new model for HR service delivery via HR Shared Services a reality for 35,000 active/retired employees and their dependents across 13 countries and 4 languages.
Strategic Operating Model Defines How a Company Looks and Works. This document gives a good overview of the the various aspects of the concept including:
1. Understand the Linkage Between Strategy and an Operating Model.
2. Recognize the Key Components of a Company’s Operating Model.
3. Familiarize Use of Operating Models to Make Comparisons Across Companies.
Operating Model Design in a Digital WorldRobert Cade
Operating Models have defined the way that we work and operate for centuries. A good set of architectural blueprints are essential to successfully build a new office. The same is true if you want to build a successful business; you need a good set of blueprints on which to lay the foundations and undertake the detailed design and implementation. In other words you need an Operating Model.
Like modern office designs, businesses are responding to digital stimuli and the changing needs of their customers. Digital is taking the world by storm, transforming everything in its path. Those who transform reap the benefits; those that don’t get left behind. So, just as the blueprints for offices have changed in the digital age, the blueprints for businesses – their Operating Models – also need to evolve.
Framework for a business process management competency centreMartin Moore
This framework directs thought to how business process management can be introduced successfully. It uses a maturity model to illustrate how involved the steps can be in this intervention. What it does not cover is the technical effort such as BPM notation and software requirements.
Next Generation IT Delivery - What it means to deliver atthe speed of the Dig...Mirco Hering
We live in the Digital Age and IT delivery needs to get faster and faster...I presented this point of view at the Accenture Test Symposium in Australia in 2015.
Early integration planning is critical for successfully implementing your M&A transaction. Mergers and acquisitions can create immediate value opportunities and provide a solid foundation for growth. However, a key challenge for any merger or acquisition is to quickly integrate operations using the same employees who are required to run the day-to-day business. Early planning, e.g., even prior to having a deal in place, will help you jumpstart the M&A integration process and can minimize employee distraction and workload. This document provides an overview of the steps that you can take to prepare for your merger or acquisition and successfully overcome these challenges.
For more information, please visit www.scottmadden.com.
SAP S/4HANA platform streamlines business processes: finance, procurement, production, logistics, sales, marketing, management of assets, and human resources. The solution is most applicable to enterprises in oil and gas, fuel and energy, transport and logistics, production, telecommunication, and financial sectors in USA. SAP S/4HANA platform integrates with IoT sensors, analyses Big Data, plans and predicts business processes in an online mode based on historical data.
Shared services - A Strategic Cost Management PlatformSanjay Chaudhuri
Shared Services Platform (as self defining as it can be) promotes the idea of 'sharing' within an organization or group or may also be provided as 3rd party SBU services.
Creating a Single point of contact for all service deliveries, enabling Cost effective solutions, leverage Automation, optimize workforce and the Speed to fulfillment is the key to success of such organizations.
More and more companies are moving to such platforms and the success rate is very high.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
Digitization of hr slideshare kenny company 2018 pdf versionWill Yen
In 2016, HR technology funding reached record levels with 402 deals worth approximately $2.2B, more than 5 times the funding in 2012. This innovation in the market place has created a new wave of adoption and digitization by HR organizations.
In this session we explored innovation as a key driver in efficiently delivering business process operations and effectively meeting the business objectives and goals. Shyam Kerkar, AVP, TCS
The Power and Promise of SaaS: CA Cloud Service Management Case StudyCA Technologies
As we move to the application economy, companies are increasingly reviewing their portfolio of solutions to help ensure that they are deriving the promised efficiencies and value.
This presentation provides an informative look at how one company is leveraging cloud-based solutions to improve the overall effectiveness of their IT service management operations.
For more information on Management Cloud solutions from CA Technologies, please visit: http://bit.ly/1wEnPhz
In the spring of 2018, I contracted with Huron Consulting in Chicago's West Loop to help update hundreds of slides and dozens of decks to their newly updated brand standards. I was supplied out-of-date decks and new brand templates. This presentation is one of the results, helping Huron communicate to prospective clients.
Fundamentals of Designing, Building, & Implementing a Service Delivery CenterScottMadden, Inc.
ScottMadden recently partnered with APQC for a complimentary three-part webinar series focused on shared services.
This webinar session focused on the essential activities to plan, launch, and stabilize a new shared services operation including: critical success factors for your business case, top 10 implementation challenges, and three keys to post-launch success.
SI Alliance Marketing - Insurance Analytics Solution WebinarDavid Castro
Go to market joint webinar presenting digital transformation process and impact using insurance analytics. State Auto insurance customer, Deloitte strategic SI and solution development, and Qlik analytics technology. Presented by Qlik. 2016.
Soln deck business operations support services_finalAdobe
Dynamically scale business operations to accommodate growth, change management and complexity with Business Operations Support as a Service (BOSS). The result is reduced cost and fewer resources required.
Flexible Cloud-Based Application Management
For today's companies, scaling operational skills and resources in line with business expansion is a constant challenge. The Cloud can offer greater application flexibility, but traditional application management models focus on stability, fixed capacity and service-level agreements, all of which are not conducive to cloud-based environments. In addition, operational support structures are commonly static and not designed for accelerated response times and dynamic changes.
A cloud-based support environment can help your company change and innovate quickly to meet your business needs.
Kathleen Wilson - Evolve Cloud Operations and Enable Agile with Modern Servic...WinOps Conf
Hybrid cloud disrupts IT with not so obvious roles, responsibilities, and activities. Legacy ITSM practices and siloed IT teams are challenged to adopt and gain immediate value of Cloud. Organizations must evolve conventional thinking and transition to modern service management practices, inclusive of Agile and DevOps, aimed at accelerating digital transformation. Microsoft Modern Service Management was conceived with this is mind, taking leading-edge value based approach to service management that helps organizations unlock the value of their Microsoft Cloud investment. This session shares how Microsoft’s Customers have benefitted from adopting MSM Principles and how you modernize your IT practices.
Rajesh Garg IE Essay H - What do you believe are the greatest challenges facing the sector or industry you would like to specialize in at IE? What role do you hope to be able to play in this sector or industry in the medium term?
Creating IT Value-A Better Way to Make IT Investment DecisionsScottMadden, Inc.
All IT organizations are resource constrained—demand exceeds supply. Organizations need criteria to decide which projects warrant allocation of high-value constrained resources. This is the second in a series on maximizing IT investment value.
Given the myriad challenges faced by the industry today, natural gas local distribution companies can benefit from assessing business performance through benchmarking to help identify performance gaps and improvement opportunities. ScottMadden has a low-cost approach to providing this information to its clients, as described in our Natural Gas Benchmarking document. The objective of this review is to provide high-level financial and operating comparisons that will help company management identify potential opportunities for improvement.
For more information, please visit www.scottmadden.com.
Given the myriad challenges faced by the industry today, natural gas local distribution companies can benefit from assessing business performance through benchmarking to help identify performance gaps and improvement opportunities. ScottMadden has a low-cost approach to providing this information to its clients, as described in our Natural Gas Benchmarking document. The objective of this review is to provide high-level financial and operating comparisons that will help company management identify potential opportunities for improvement.
For more information, please visit www.scottmadden.com.
With ever increasing performance pressures on fossil units, operators will be required to do more with less. In the face of these challenges and myriad others, benchmarking is a critically important tool. This report outlines ScottMadden’s approach to fossil fleet benchmarking, which provides operators with the analytics needed to succeed.
Overcoming the Challenges of Large Capital Programs/ProjectsScottMadden, Inc.
Effective capital program/project delivery is a critical competency for any electric utility to achieve high performance. However, project scope creep, schedule delays, and cost increases have become the rule rather than the exception. Over the past 10 years, the electric utility industry has seen large demands on its projects and construction management organizations to ensure compliance with a number of concerns. Large capital programs/projects come with a variety of complicated planning, implementation, and workforce/vendor management challenges. Using EPU projects as an example, we will provide you with ways to overcome these challenges for any large capital program/project. This article can help you successfully plan, deliver, and control/monitor your large capital program/project.
ScottMadden HR Shared Services Benchmarking Study Highlights 2019ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the sixth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs. For more information, please visit www.scottmadden.com.
With ever increasing performance pressures on fossil units, operators will be required to do more with less. In the face of these challenges and myriad others, benchmarking is a critically important tool. This report outlines ScottMadden’s approach to fossil fleet benchmarking, which provides operators with the analytics needed to succeed.
ScottMadden Finance Shared Services Benchmark Highlights 2020ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the fifth cycle of the Finance Shared Services Benchmarking Study. This study covers both trends and benchmarks, and is focused on the shared services delivery model. Topics covered include the delivery model, staffing and performance, technology, and scope of services. For more information, please visit www.scottmadden.com.
The ScottMadden Energy Industry Update Webcast: Everything Counts ... In Larg...ScottMadden, Inc.
This webcast is based on ScottMadden’s Fall 2019 Energy Industry Update, a semi-annual publication featuring inside views of recent significant events, emerging trends, and original analysis. This webcast provides a great opportunity to take a step back and consider what is happening, what it means, and where our industry is headed.
During this webcast replay, ScottMadden’s energy experts share their views and field questions related to the potential loss of carbon-free generation and its implications, the growing belly of the duck curve, and opportunities for the Western Energy Imbalance Market.
To learn more, visit www.scottmadden.com.
ScottMadden's Energy Industry Update for the 2019 Utility Supply Chain Confer...ScottMadden, Inc.
As economic growth continues, and policies are increasingly driven by state and regional issues, utilities are placing bets, with large investments, on various growth strategies. They continue to face opposition and challenges from various stakeholders with disparate interests. Energy and utility companies will try to thread the needle of developing and upgrading much needed infrastructure, while satisfying those interests.
During the 2019 Utility Supply Chain Conference, Cristin Lyons reviewed the latest Energy Industry Update and shared key highlights for topics including:
- Electrification: A summary of increased electrification activities (ie: transportation/space heating) being promoted by electric industry stakeholders, and electrification’s pros and cons
- Wholesale energy infrastructure development: A discussion of proposed gas and power transmission projects, potential regulatory changes, and surrounding issues/implications
- Grid modernization: Noteworthy efforts around the nation, including both the programs and the common themes.
Learn more at www.scottmadden.com.
Energy Industry Update Webcast: Don't Stop Believin'ScottMadden, Inc.
To coincide with the release of the latest Energy Industry Update, ScottMadden joined forces with Energy Central to present an interactive webinar, “ScottMadden’s Energy Industry Update: Don’t Stop Believin’.” During this session, our industry experts shared their views and fielded questions related to grid modernization efforts around the nation, evolving federal policy toward wholesale energy infrastructure development, and opportunities for and possible trade-offs with increased electrification.
Combined cycle plants may have fewer moving parts than coal plants, but that does not mean that their operations are any easier to analyze. Relatively limited operating experience and sparse data allow beliefs to take root—some well-founded and others less so. This report takes a quick look at three such beliefs and offers some tantalizing, although preliminary, observations on these questions:
Do higher capacity factors really result in lower non-fuel costs?
Do older units that start more frequently have higher non-fuel costs?
Do merchant operators do a better job of cost containment compared to rate base operators?
Technology is a key enabler for achieving the synergies and savings associated with a shared services delivery model and are important tools for running an HR service center. This is the second session in an HR Shared Services learning series that ScottMadden presented in conjunction with SSON. In this session, we reviewed a range of HR technologies to consider as you plan your shared services operation. We discuss the key functions of different types of technologies, important requirements and tips for evaluating different solutions, and guidelines for estimating technology costs.
For more information, please visit www.scottmadden.com.
California’s Combined Cycle Costs in the Age of the Duck CurveScottMadden, Inc.
During the 69th Annual AREGC Conference, Quentin Watkins, manager at ScottMadden, discussed regional considerations of renewable penetration impacts on combined cycle non-fuel O&M costs. This presentation reviews California's combined cycle costs in the age of the duck curve. To learn more, please visit www.scottmadden.com.
Over the last ten years, the U.S. nuclear industry has seen large demands on its capital project/major modification organizations with the mandate to ensure compliance for a number of concerns. As the nuclear fleet continues to age, projects like these will continue to surface, representing large capital exposure for nuclear power plants. For that reason, successful execution of capital projects has never been more important. ScottMadden believes it is critical to ensure the capital projects organization and its projects are structured and organized with clear roles and responsibilities, disciplined in the execution of policies and procedures, and systematic about informing senior leadership of the likelihood and potential costs of project risks.
Success of your capital program depends on the ability to manage a portfolio of projects well and the ability to execute each project’s required actions on time, on budget, and with quality. ScottMadden’s Capital Program Assessment examines how the capital program is implemented—from top to bottom—with a look at the PMO, a specific project selected by our client, and a review of the performance reporting and tools in place. Our approach analyzes these critical areas to provide a detailed assessment of your capital program with actionable recommendations.
This report focuses on natural gas distribution businesses and/or executives contemplating adding natural gas distribution businesses to their current business portfolio. To assist executives assessing strategic direction, we performed in-depth analyses of strategic focus, resulting return on equity (ROE), and shareholder return across the natural gas distribution companies.
Here, we review our analysis and examination of a panel of 10 natural gas distribution companies to show the relationship between strategic direction and resulting performance, both internal performance metrics and attendant shareholder return.
For more information, please visit www.scottmadden.com.
Generation Trends: What are the Impacts on Transmission? ScottMadden, Inc.
Todd Williams, partner at ScottMadden, recently presented “Generation Trends – What Are the Impacts on Transmission?” at the fourth annual Transmission Summit West. This presentation focused on how natural gas prices, carbon legislation, and renewable generation sources will drive the need for transmission infrastructure investment.
The Electric Vehicle Market: Utility Perspective and Considerations for Utili...ScottMadden, Inc.
The growth of the Plug-In Electric Vehicles (PEV) is creating an opportunity for forward-thinking utilities to leverage their size and scale and deploy PEV charging infrastructure to support load growth, extend customer engagement, and grow the PEV market. This presentation is designed to help utilities who are considering the expansion of their current electric transportation program to include more PEV infrastructure and those who are considering the initial launch of their PEV program. Key program criteria and design considerations are presented to help encourage the thoughtful planning and design of a PEV infrastructure program that will help your utility capitalize on the growing PEV market.
Overcoming the Challenges of Large Capital Programs/ProjectsScottMadden, Inc.
Effective capital program/project delivery is a critical competency for any electric utility to achieve high performance. However, project scope creep, schedule delays, and cost increases have become the rule rather than the exception. Over the past 10 years, the electric utility industry has seen large demands on its projects and construction management organizations to ensure compliance with a number of concerns. Large capital programs/projects come with a variety of complicated planning, implementation, and workforce/vendor management challenges. Using EPU projects as an example, we will provide you with ways to overcome these challenges for any large capital program/project. This article can help you successfully plan, deliver, and control/monitor your large capital program/project.
ScottMadden can help you successfully plan, deliver, and control/monitor your large capital program/project. Contact us to discuss any questions you may have.
ScottMadden’s Capital Program Assessment examines how the capital program is implemented with a look at the PMO and a review of the performance reporting and tools in place.
Customer satisfaction is a critical measure of success for all shared services organizations. This is the fifth session of a HR Shared Services learning series that ScottMadden is presenting in conjunction with Shared Services and Outsourcing Network (SSON). Part five covers approaches and techniques for measuring satisfaction and we describe key dimensions of satisfaction. The presentation includes trends in customer satisfaction data from ScottMadden’s shared services customer surveys ranging from baseline surveys conducted pre-launch to on-going surveys for mature shared services organizations.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
How to Split Bills in the Odoo 17 POS ModuleCeline George
Bills have a main role in point of sale procedure. It will help to track sales, handling payments and giving receipts to customers. Bill splitting also has an important role in POS. For example, If some friends come together for dinner and if they want to divide the bill then it is possible by POS bill splitting. This slide will show how to split bills in odoo 17 POS.