Competing successfully in a high-velocity, digital-driven world places increasing demands on an organization’s ability to execute and deliver projects at a rapid pace. These pressures have made program, project and service management (PPSM) a valued capability across the enterprise

1. DELIVERING VALUE
AND INNOVATION IN
A DYNAMIC ENVIRONMENT
ACCENTURE
PROGRAM
PROJECT
& SERVICE
MANAGEMENT

2. BUSINESS CHALLENGE
PRESSURE TO EXECUTE WELL AT A RAPID PACE
Copyright © 2017 Accenture. All rights reserved. 2
Technology changes are all around us and coming faster than ever. Leaders must reinvent
management practices in their organizations to create value and deliver innovation.
Increased scrutiny to avoid
delays and meet expected
business results
Rising complexity caused
by technical and functional
integration
Frequent demand for
innovation in addition to
on-time delivery, within
budget and scope
Disruption of new
technologies, further
compounding complexity
New ways of working
including Agile and DevOps
to streamline IT
Shorter time-to-market
requirements

3. MARKET TRENDS: STRATEGIC INITIATIVES
FALL SHORT OF EXPECTATIONS
Copyright © 2017 Accenture. All rights reserved. 3
Less than 10 percent of organizations rate themselves as excellent on successfully executing
initiatives to deliver strategic results
Source: PMI Pulse of the Profession 2016
Only 62 percent of strategic
initiatives meet their original
goals and business intent
62%
Source: Accenture Research
57% of business executives
say that IT does not
understand their business,
yet only 27% of IT
executives admit the same
27%
Source: PMI Pulse of the Profession 2016
Organizations waste $122
million for every $1 billion
invested due to poor project
performance — a 12 percent
increase over last year.
$122

4. SOLUTION: EFFECTIVE PROGRAM,
PROJECT AND SERVICE MANAGEMENT
Copyright © 2017 Accenture. All rights reserved. 4
Introduce a robust management function that enables your organization to consistently achieve objectives,
deliver new techniques for innovation and apply the latest in technology trends
PREDICTABLE
& RELIABLE
…delivering dependable results at
scale, using one common set of
methods, tools and processes
…through tighter controls,
stakeholder governance and
standard metrics and reporting
INCREASED
VISIBILITY
BUSINESS
& IT ALIGNMENT
…focus on business outcomes
delivered and take the lead in
finding new ways to innovate,
advance and transform

5. OUR SERVICES
Copyright © 2017 Accenture. All rights reserved. 5
Our comprehensive services for program, project and service management span the application
lifecycle to drive high quality and predictable outcomes for our clients
PROGRAM
MANAGEMENT OFFICE
(PMO)
Plan, implement and improve project,
program and service control functions
ENTERPRISE
PMO
Manage broad enterprise level
programs by providing processes,
assets and capacity to drive consistent
reporting of status, risks, issues,
resources and financial forecasts.
PROGRAM AND
PROJECT EXECUTION
Orchestrate delivery of programs and
projects by managing budgets,
dependencies, resources, risks,
issues and work planning to achieve a
desired set of business outcomes
PROJECT MANAGEMENT
CENTER OF EXCELLENCE
Combine people, processes and
assets to implement and operate an
industrialized “center of excellence”
enabling clients to achieve a “best in
class” project management capability.
SERVICE
MANAGEMENT
Enables client IT organizations to
improve the quality and effectiveness
of IT services through mature ITIL
process and business aligned metrics

6. Copyright © 2017 Accenture. All rights reserved. 6
MAXIMIZE BUSINESS VALUE
Accenture’s project, program and management services deliver increased value over time
FOUNDATIONAL
ADVANCED
INNOVATIVE
• Define and implement
standard processes
• Establish governance
• Identify issues and risks
• Improve reporting content
and cycles
• Integrate resources and
cross train
• Fine tune to align with
business goals
• Drive insightful analytics
• Capture competitive
advantage quickly
• Reduce cost to serve and
time to market
TIME
VALUE

7. WHY
ACCENTURE?
Copyright © 2017 Accenture. All rights reserved. 7
VERSATILITY
Our integrated approach combines technical
delivery with project, program and service
management expertise to support enterprise
applications as well as emerging technologies.
AUTOMATION
We bring together intelligent tools, seamless
collaboration technologies and work stream
analytics to enable automated management
capabilities, increasing productivity and delivering
data faster.
GLOBAL SCALE
We deliver client work seamlessly across our
Global Delivery Network of more than 50
delivery centers along with industrialized PMO
capabilities..
METHODS & ASSETS
Accenture has created a distinct project and
program method with accompanying processes,
estimators, tools, assets and templates.
INDUSTRY
SPECIALIZATION
Our 30 years of experience across more than
40 industries brings you the right mix of skills
to make a real impact on your business’
performance.

8. NEXT STEPS
Copyright © 2017 Accenture. All rights reserved. 8
We would like to continue the conversation and understand your requirements
HOW DO YOU CURRENTLY ENABLE
INSIGHT ACROSS PROJECTS?
DO YOU HAVE REPEATABLE METHODS?
ARE YOU SHAPING TECHNOLOGY
TO FIT YOUR NEEDS?
ARE YOU EMBRACING TECHNOLOGY DISRUPTION
AND LEVERAGING THE LATEST TRENDS?
DO YOU HAVE CONFIDENCE IN YOUR
ORGANIZATION’S ABILITY TO DELIVER?