The document discusses the concept of 'iworker,' characterized by the integration of personal technology and tools in the workplace, emphasizing trends such as Bring Your Own Device (BYOD) and personal entertainment on work platforms. It outlines challenges faced by iworkers, including information overload and governance issues, while also discussing the implications for IT governance in enterprises. The presentation raises questions regarding the influence of iworkers on technology adoption in organizations and the overall impact on productivity and management.

1. iWorker – driving
Enterprise Application
Purchasing?
Presented by damian hamilton & julian lee @SIM Sept 2011

2. iWorker is always connected
iWorker = inspiring? innovative? informative? incompatible?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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3. Familiar?
iWorker = inspiring? innovative? informative? incompatible?
http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg
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http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg

4. Slightly concerning?
iWorker = inspiring? innovative? informative? incompatible?
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http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg

5. Very concerning!
iWorker = inspiring? innovative? informative? incompatible?
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http://www.adverblog.com/wp‐content/uploads/2011/08/always‐connected_big.jpg

6. Evolution to the iWorker
Personal
entertainment on
work tools
iWorker = inspiring? innovative? informative? incompatible?
• Brings their personal life to work
• This is not new:
• Chat rooms (ICQ)
• Personal emails, calls
• Facebook.com
• Classmate.com
• MySpace.com
• User orientation: work products for personal
entertainment…
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7. The iWorker 1.0
Bring your own
device (BYOD) ,
generally hardware
iWorker = inspiring? innovative? informative? incompatible?
• Brings their own device (BYO/BYOD) - laptop, mobile, and
recently tablets
http://www.youtube.com/watch?v=dTdnrTRTykY&feature=youtube_gdata_player
• This has been common in SME
• Relatively new to Enterprise:
• Product Standards
• Policy/Governance
• Vendor bulk prices
• User orientation: tools to improve personal productivity and
mobility 7

8. Bring own tools and
The iWorker 1.5 devices , software and
hardware
iWorker = inspiring? innovative? informative? incompatible?
• Brings their own tools and methods – devices and software
• This has been common in SME
• New to Enterprise:
• Secure environment
• Standards based
• Policy/Governance
• All SW tools provided to operate
• User orientation: tools to improve personal productivity,
mobility and enjoyment
http://www.youtube.com/watch?v=RzJwaEiAays&feature=related 8

9. What is an iWorker?
iWorker = inspiring? innovative? informative? incompatible?
In all likelihood you all possibly are… but let me recap:
Bring their own tools and methods
‐ Device bound applications (App store)
‐ Software (Cloud based)
Bring your own device (BYO/BYOD)
‐ Mobile, Tablet, Laptop
Personal entertainment on
work tools
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10. iWorker lives in 2 worlds…
iWorker = inspiring? innovative? informative? incompatible?
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June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”

11. iWorker lives in 2 worlds…
iWorker = inspiring? innovative? informative? incompatible?
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June 2011 “The Personal Cloud: Transforming Personal Computing, Mobile, And Web Markets”

12. Business Impacts
iWorker = inspiring? innovative? informative? incompatible?
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Contributor: Aaric Lai, ISYS1387, RMIT University

13. iWorker Challenges
iWorker = inspiring? innovative? informative? incompatible?
• Information Overload
• Lack of control over Information
• Lack of networking support
• Information privacy issues
• Data/Information Loss
• Lack of ownership
• Poor Knowledge base
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Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011

14. iWorker and IT Governance
iWorker = inspiring? innovative? informative? incompatible?
• IT Governance:
• Assures investments in iWorker generate business value
• Mitigate risks associated with iWorker I.T projects
• Aligns iWorker technologies with enterprise objectives &
strategy
• IT Governance also enables the enterprise to mitigate
iWorker challenges by developing new or revising existing:
• Policies/Process
• Standards
• Risk & Security Governance
• Procurement Governance
• Change Management 14
Contributor: Shyamsundar Kelamangalamramaiah, ISYS1387, RMIT University 2011

15. IT the broker of ALL products & services
iWorker = inspiring? innovative? informative? incompatible?
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16. Case study
iWorker = inspiring? innovative? informative? incompatible?
• Research organization with more than 10 research institutions
• iWorkers consists of:
• IT administrators
• Researchers
• Management
• Access applications (Google and Dropbox)
• Changes in IT roles
• Procurement
• Support
• Security
• Productivity of iWorkers are measured based on:
• Service level
• Efficiency
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• Responsiveness
Contributor: Sophie Koh, ISYS1387, RMIT Univesrity 2011

17. Research Questions
iWorker = inspiring? innovative? informative? incompatible?
• Is the iWorker influencing the adoption of technology in
Enterprise?
• Is this positive or negative?
• For the business?
• For the iWorker
• Are companies already dealing with iWorkers? How are
they managing it?
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18. References/Resources
iWorker = inspiring? innovative? informative? incompatible?
• Tinychat
• YouTube
• Google
• Forrester
• Unisys
• Dell
• HP
• “Research company”
• Microsoft
• Apple
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19. Engaged Collaborative
Connected Productive
Anywhere
Anytime
iWorker =
driving change in the enterprise
MORE AVAILABLE 4TH OCTOBER 19

20. iWorker = inspiring? innovative?
informative? incompatible?
Thoughts and questions?
Ping me on Linkedin; or
tweet @kiwi_damian
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