Damian Hamilton 
Business Lead - NGDC 
accelerate your ambition 
Evolving your data centre into a 
next-generation innovation centre
Global Data Centre Credibility Video (2 mins)
Harnessing 
technology as a 
business enabler 
improve 
performance 
reduce risk 
lower costs 
Corporate buyers 
spend more than CIOs 
Pursue alternative service models to allow 
capex to opex 
Match IT spending 
with consumption 
Correct capacity 
at the right time 
Our Clients are changing 
the way they look at technology
Internet facing 
Variable usage 
Agility 
Digital Marketing, E-Commerce, Social Apps 
Productivity 
Operating cost 
Email & collaboration, ERP, 
HR Management 
Core IP 
Sustain & Develop 
Core Applications (e.g. Core banking, 
supply chain), transactional systems, 
analytics 
Our clients’ 
technology 
needs are 
changing 
Revenue Generation 
Client 
Facing 
IT 
Differentiation 
Genetic 
IT 
Standardisation Generic 
IT
“ICT is increasingly recognized as a key source of 
innovation that can generate increased economic 
growth and new sources of high-value-added jobs. 
This ability to innovate is essential in the current 
information revolution that is transforming economic 
and social transactions in our societies.” 
The Global Information Technology Report, 
World Economic Forum and INSEAD, 2013
Innovation Strategies through Cloud 
desiging the Future Digital Bank 
“Banks that recognize they do not have to create any financial products, they 
just need to deliver them in the most customer intimate way.” 
- Banking On Demand: The Customer-Focused Bank, Chris Skinner, SAP, 2014 
Treasury Operations 
Management (B2B) 
Budgeting integrated with 
social media 
Microfinance platforms 
providing Peer2Peer financing
Innovation Strategies with Big Data and 
Analytics providing Actionable Insights 
“A data-driven organisation would be highly capable of using data to manage its 
exposure to risks in marketing, supply chain and finance.” 
- Going beyond the data: Achieving actionable insights with data and analytics, 
Data Modeling to provide Consumer 
Insights for Sales and Marketing teams 
Big Data and Data Scientists providing 
analysis and scenarios for business strategy 
KPMG Capital, 2014
Dimension Data is helping 
our clients innovate
Retailer moves business systems to cloud 
enabling Business Growth & IT alignment 
Business Objectives Dimension Data provided Global Cloud Services 
Launch new stores with minimal investment 
Focus on core business for rapid growth 
Expand into new markets overseas 
 ITaaS in Multiple Geographies 
 Cloud planning and migration services 
 Global network to optimise data traffic between Geo’s 
 Service Desk for 24x7 support of IT services
Utility company enabled by “always 
on, always available” business 
Business Objectives 
Dimension Data delivered an Active-Active Data Centre 
 Consolidation of data sources into unified storage platform 
 Plan, Design and Build of Active-Active DC – Storage  Network 
 Project Management to deliver project on-time and within budget 
Implemented IT architecture to 
deliver Regulatory Compliance 
Protected the businesses Core 
IP in their business platforms 
Simplified and standardised IT to 
Reduce Operating Costs 
99.999% 
availability
Conglomerate outsources enabling IT 
Transformation to support the business 
Business Objectives 
Reduce operating costs for IT 
Cost transparency to the business users 
Improve access to business systems 
Availability and protection of client Information 
Dimension Data delivered Managed Service, DR Plan and IT Transformation 
 IT Outsourcing for Infrastructure Systems 
 DR plan and strategy, technical architecture to support business systems 
 Utility IT model to align IT spend with business projects and change 
 DD Relocation services and Co-Location with NTT Communications 
 Ongoing IT Transformation Services for IT processes and technology innovation
The next-generation data centre
Data Centre solutions 
Core infrastructure solutions Workload infrastructure solutions Data Centre transformation 
Microsoft 
Application 
Workloads 
Desktop 
Virtualisation 
Data Centre 
Build 
Data Centre 
Consolidation 
 Relocation 
Virtualisation/ 
Converged 
Infrastructure 
Storage Backup and 
Recovery 
Virtualisation 
and Cloud 
SAP 
Application 
workloads 
Cloud and enablement services Data centre outsourcing 
Data Centre Managed Operations
DD take a holistic approach to Next Generation Data Centre 
IT Strategy Data Centre/Cloud Strategy Operations/Process Strategy 
Strategy  Operations 
User Applications 
Next Generation Desktop 
What Apps / 
workloads is a 
Client running? 
Mobility MDM 
Global cloud 
data centre 
Cloud 
Operations 
Virtualisation 
Application Platform 
applications, storage 
Storage  Data 
Management 
Converged infrastructure 
Facility 
Virtualisation 
 Operations 
Workloads, 
Network 
Compute Storage Network 
Business Resilience  High Availability 
Security 
What Infra is 
the Client 
running the 
apps / 
workloads on? 
Data Centre Network + Software Defined Network 
What is the 
client’s IT 
Strategy? 
1 
2 
3 
New users New devices New applications New locations Big data 
and workloads 
Security 
Facility 
Cloud services 
Internet, 
enterprise network
Leading engagements with a Consultative Framework 
Consult, 
Discover  
Validate 
Requirements 
Data Centre Development Model (DCDM) 
Workshop 
3 
Engage 
Client  
Identify 
Opportunities 
Position NGDC 
Value Prop 
Identify 
Opportunities 
2 
Plan 
Focus Accounts 
NGDC 
Account Plans 
1 
NGDC 
Top 10 
Client Outcomes 4 + Business Value 
Develop  
Propose 
Solution 
Cloud / Outsourcing / SI Services 
Commercial 
Services 
Technology 
Proposal 
Deliver 
Solution 
5 
Integration  Migration 
ITaaS Data Centre Networking Comms End-user 
ITO 
SI 
Computing 
Security 
+
the starting point 
Identify an opportunity to bring innovation 
into your business through IT 
Perform a GAP analysis and develop a roadmap 
Create a Business Case to support your plan

Next Generation Data Center - IT Transformation

  • 1.
    Damian Hamilton BusinessLead - NGDC accelerate your ambition Evolving your data centre into a next-generation innovation centre
  • 2.
    Global Data CentreCredibility Video (2 mins)
  • 3.
    Harnessing technology asa business enabler improve performance reduce risk lower costs Corporate buyers spend more than CIOs Pursue alternative service models to allow capex to opex Match IT spending with consumption Correct capacity at the right time Our Clients are changing the way they look at technology
  • 4.
    Internet facing Variableusage Agility Digital Marketing, E-Commerce, Social Apps Productivity Operating cost Email & collaboration, ERP, HR Management Core IP Sustain & Develop Core Applications (e.g. Core banking, supply chain), transactional systems, analytics Our clients’ technology needs are changing Revenue Generation Client Facing IT Differentiation Genetic IT Standardisation Generic IT
  • 5.
    “ICT is increasinglyrecognized as a key source of innovation that can generate increased economic growth and new sources of high-value-added jobs. This ability to innovate is essential in the current information revolution that is transforming economic and social transactions in our societies.” The Global Information Technology Report, World Economic Forum and INSEAD, 2013
  • 6.
    Innovation Strategies throughCloud desiging the Future Digital Bank “Banks that recognize they do not have to create any financial products, they just need to deliver them in the most customer intimate way.” - Banking On Demand: The Customer-Focused Bank, Chris Skinner, SAP, 2014 Treasury Operations Management (B2B) Budgeting integrated with social media Microfinance platforms providing Peer2Peer financing
  • 7.
    Innovation Strategies withBig Data and Analytics providing Actionable Insights “A data-driven organisation would be highly capable of using data to manage its exposure to risks in marketing, supply chain and finance.” - Going beyond the data: Achieving actionable insights with data and analytics, Data Modeling to provide Consumer Insights for Sales and Marketing teams Big Data and Data Scientists providing analysis and scenarios for business strategy KPMG Capital, 2014
  • 8.
    Dimension Data ishelping our clients innovate
  • 9.
    Retailer moves businesssystems to cloud enabling Business Growth & IT alignment Business Objectives Dimension Data provided Global Cloud Services Launch new stores with minimal investment Focus on core business for rapid growth Expand into new markets overseas ITaaS in Multiple Geographies Cloud planning and migration services Global network to optimise data traffic between Geo’s Service Desk for 24x7 support of IT services
  • 10.
    Utility company enabledby “always on, always available” business Business Objectives Dimension Data delivered an Active-Active Data Centre Consolidation of data sources into unified storage platform Plan, Design and Build of Active-Active DC – Storage Network Project Management to deliver project on-time and within budget Implemented IT architecture to deliver Regulatory Compliance Protected the businesses Core IP in their business platforms Simplified and standardised IT to Reduce Operating Costs 99.999% availability
  • 11.
    Conglomerate outsources enablingIT Transformation to support the business Business Objectives Reduce operating costs for IT Cost transparency to the business users Improve access to business systems Availability and protection of client Information Dimension Data delivered Managed Service, DR Plan and IT Transformation IT Outsourcing for Infrastructure Systems DR plan and strategy, technical architecture to support business systems Utility IT model to align IT spend with business projects and change DD Relocation services and Co-Location with NTT Communications Ongoing IT Transformation Services for IT processes and technology innovation
  • 12.
  • 13.
    Data Centre solutions Core infrastructure solutions Workload infrastructure solutions Data Centre transformation Microsoft Application Workloads Desktop Virtualisation Data Centre Build Data Centre Consolidation Relocation Virtualisation/ Converged Infrastructure Storage Backup and Recovery Virtualisation and Cloud SAP Application workloads Cloud and enablement services Data centre outsourcing Data Centre Managed Operations
  • 14.
    DD take aholistic approach to Next Generation Data Centre IT Strategy Data Centre/Cloud Strategy Operations/Process Strategy Strategy Operations User Applications Next Generation Desktop What Apps / workloads is a Client running? Mobility MDM Global cloud data centre Cloud Operations Virtualisation Application Platform applications, storage Storage Data Management Converged infrastructure Facility Virtualisation Operations Workloads, Network Compute Storage Network Business Resilience High Availability Security What Infra is the Client running the apps / workloads on? Data Centre Network + Software Defined Network What is the client’s IT Strategy? 1 2 3 New users New devices New applications New locations Big data and workloads Security Facility Cloud services Internet, enterprise network
  • 15.
    Leading engagements witha Consultative Framework Consult, Discover Validate Requirements Data Centre Development Model (DCDM) Workshop 3 Engage Client Identify Opportunities Position NGDC Value Prop Identify Opportunities 2 Plan Focus Accounts NGDC Account Plans 1 NGDC Top 10 Client Outcomes 4 + Business Value Develop Propose Solution Cloud / Outsourcing / SI Services Commercial Services Technology Proposal Deliver Solution 5 Integration Migration ITaaS Data Centre Networking Comms End-user ITO SI Computing Security +
  • 16.
    the starting point Identify an opportunity to bring innovation into your business through IT Perform a GAP analysis and develop a roadmap Create a Business Case to support your plan