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Managed
Services
Data Center
& Network Services
Cloud
Services
The Edge of Disaster Recovery.
We’re in IT Together.
2
Today’s Agenda
• Introductions
• Key Concepts – RPO, RTO, Backup vs. Disaster Recovery
• Some Background – Yes, You Do Really Need a Disaster
Recovery Plan
• How Can I achieve Disaster Recovery?
• Peak 10’s Approach to Disaster Recovery
• Your Questions
When IT Goes Wrong…
3
4
Key Concepts - RPO
A Recovery Point Objective, or “RPO”
is the maximum period of time in which
data can be lost from an IT service due to
a major incident.
How much data could you lose during a disaster?
Data Loss
5
Daily Backups
5
0 6 12 24
0 6 12 24
0 6 12 24
GAP = 24 hours
GAP = 4 hours
GAP = seconds
$273,972.60
$45,662.10
$7,610.35
Snapshot-based Replication
Zerto Continuous Replication
66
Key Concepts - RTO
A Recovery Time Objective, or “RTO”
is the duration of time and a service level within
which a business process must be restored after
a disaster
How long did you take to recover your business?
Impact of Application Downtime
7
Mon Tues Wed
16 hour RPO 4 hour RTO 16 hour data re-creation
Total Loss: 36 Hours
Account of $300M annually (24x7 operations) = $34,246.57
per Hour
Cost of Downtime = $1,232,876.52
4:00p
Why RPO and RTO Do Matter
8
Key Concept
Backup
is not
Disaster
Recovery
What do you need?
9
• Disaster Recovery delivers very aggressive service levels
 Recovery point objectives of seconds
 Recovery time objectives of minutes
• Backup delivers service levels that are better suited
for a tier 3 application
 Can you lose 12 – 24 hours of data?
 Can the business survive without the application for
12 hours or more?
Why you need Disaster Recovery.
10
Hardware Failures – 34%
Power Loss/Interruption – 35%
Software Install or Upgrade – 20%
Accidental Deletion of Data – 6%
Forrester Research agrees.
11
May 2014 “The State Of Business Technology Resiliency,
Q2 2014”
Almost half of you have had a major outage this year!
12
47% of companies had a major outage
in the last 12 months
Companies will recover…….but not so fast.
13
How would more than one day of downtime
affect your business?
How can I achieve Disaster Recovery?
Cloud Provider
Datacenter B
DR-as-a-Service
Cloud Provider
Datacenter B
Datacenter A
In-Cloud DR
Customer Site
A
Peak 10’s Approach
to Disaster Recovery
15
Recovery Cloud
DRaaS
16
Experts at the Ready
Team trained to execute your recovery and assist
without any additional updates to your environment.
Custom Fit
Scalable, secure DR solution tailored to your needs
without requiring changes to your existing
environment or underlying storage platform; host as
much or as little as you wish, wherever you wish.
Rigorous Testing
When an incident happens, everyone knows how
the system works.
17
Peak 10 Recovery Cloud Summary
Small & Scalable
VM-level replication
Compression, Throttling & Resiliency
Production
Site
vCenter
VM VM
VM VRA
VM VM
VM VRA
BC/DR
Site
SCVMM
VM VM
VM VRA
VM VM
VM VRA
>5 Mbps
VM-Level
Replication
ZVM ZVM
No downtime, no impact install
Zerto Virtual Replication Appliances (VRA)
One per host in source & target cluster
For each vCenter
Zerto Virtual Manager (ZVM) install in minutes
DR Mgmt & VM level integration
Point in time recovery
Replica VM & Recovery Site Journaling
Only 7-10% additional space
Peak 10 Disaster Recovery Management:
People and Process
Steady state
 Ongoing monitoring and issue
remediation
 Resource inventory management
and growth
 Twice annual testing and runbook
updates
 Available for declaration 24x7x365
 Ability to scale in line with
production
 Pre-sales assessment and planning with an
experience Peak 10 team member
 Testing and failover criteria development
 Runbook draft
 Protection establishment
 Failover testing and runbook solidification
 Monitoring enablement
 Failover testing with the Customer by Peak 10
Central Technical Assistance Center (CTAC)
 Runbook finalization
Provisioning
118
Peak 10 Feature Summary
19
Hypervisor-based
Virtual Aware
For Private, Hybrid and
Public Clouds
Storage & Hardware
Agnostic
No Snapshots
RPO = Seconds
Continuous Data Protection
Recover down to the second
Click to Test, Click to Failover
RTO = Minutes
Automated Testing
Reports and Run Books
Install in minutes
No Downtime
Simple Scalable Software
Complete DR Solution
Enterprise-Class Disaster
Recovery Software
19
19
Cisco Powered
• Peak 10 holds the Cisco® Cloud Provider Certification with a Cisco Powered
Cloud Infrastructure as a Service (IaaS) designation
• Peak 10 is the First in the Americas to Achieve Cisco Powered DRaaS
Certification
• Cisco Peak 10 and Zerto are key players in Cisco Intercloud
• 2015 Cisco Provider Partner of the Year for the U.S.
• 2015 Cisco Data Center Cloud Partner of the Year for the U.S. Cloud and
Managed Services Partner Organization
20
21
2015 Gartner Magic Quadrant
for Disaster Recovery as a Service, North America
• Among providers of disaster recovery as a service there is wide variance in
experience and service quality, together with other key differentiating
factors. Data center managers should use this Magic Quadrant to help
them evaluate providers of DRaaS services.
• Inclusion requires meeting rigorous qualification criteria including:
• Completeness of vision
• Ability to execute
• Peak 10 positioned as a “niche player”
• For a copy of the full report, please visit http://www.peak10.com/gartner-
magic-quadrant-for-disaster-recovery-as-a-service/
This graphic was published by Gartner, Inc., as part of a larger research document and should be evaluated in the context of the entire
document. The Gartner document is available upon request from Peak 10. Gartner does not endorse any vendor, product, or service
depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other
designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose. The Magic Quadrant is a graphical representation of a marketplace at and for a
specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by
Gartner. [1] Gartner “Disaster Recovery as a Service Report” by John Morency, Christine Tenneson (April 21, 2015).
Questions?
22
Thank You!
23

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Managed Services Data Center & Network Services Cloud Disaster Recovery

  • 1. Managed Services Data Center & Network Services Cloud Services The Edge of Disaster Recovery. We’re in IT Together.
  • 2. 2 Today’s Agenda • Introductions • Key Concepts – RPO, RTO, Backup vs. Disaster Recovery • Some Background – Yes, You Do Really Need a Disaster Recovery Plan • How Can I achieve Disaster Recovery? • Peak 10’s Approach to Disaster Recovery • Your Questions
  • 3. When IT Goes Wrong… 3
  • 4. 4 Key Concepts - RPO A Recovery Point Objective, or “RPO” is the maximum period of time in which data can be lost from an IT service due to a major incident. How much data could you lose during a disaster?
  • 5. Data Loss 5 Daily Backups 5 0 6 12 24 0 6 12 24 0 6 12 24 GAP = 24 hours GAP = 4 hours GAP = seconds $273,972.60 $45,662.10 $7,610.35 Snapshot-based Replication Zerto Continuous Replication
  • 6. 66 Key Concepts - RTO A Recovery Time Objective, or “RTO” is the duration of time and a service level within which a business process must be restored after a disaster How long did you take to recover your business?
  • 7. Impact of Application Downtime 7 Mon Tues Wed 16 hour RPO 4 hour RTO 16 hour data re-creation Total Loss: 36 Hours Account of $300M annually (24x7 operations) = $34,246.57 per Hour Cost of Downtime = $1,232,876.52 4:00p Why RPO and RTO Do Matter
  • 9. What do you need? 9 • Disaster Recovery delivers very aggressive service levels  Recovery point objectives of seconds  Recovery time objectives of minutes • Backup delivers service levels that are better suited for a tier 3 application  Can you lose 12 – 24 hours of data?  Can the business survive without the application for 12 hours or more?
  • 10. Why you need Disaster Recovery. 10 Hardware Failures – 34% Power Loss/Interruption – 35% Software Install or Upgrade – 20% Accidental Deletion of Data – 6%
  • 11. Forrester Research agrees. 11 May 2014 “The State Of Business Technology Resiliency, Q2 2014”
  • 12. Almost half of you have had a major outage this year! 12 47% of companies had a major outage in the last 12 months
  • 13. Companies will recover…….but not so fast. 13 How would more than one day of downtime affect your business?
  • 14. How can I achieve Disaster Recovery? Cloud Provider Datacenter B DR-as-a-Service Cloud Provider Datacenter B Datacenter A In-Cloud DR Customer Site A
  • 15. Peak 10’s Approach to Disaster Recovery 15
  • 16. Recovery Cloud DRaaS 16 Experts at the Ready Team trained to execute your recovery and assist without any additional updates to your environment. Custom Fit Scalable, secure DR solution tailored to your needs without requiring changes to your existing environment or underlying storage platform; host as much or as little as you wish, wherever you wish. Rigorous Testing When an incident happens, everyone knows how the system works.
  • 17. 17 Peak 10 Recovery Cloud Summary Small & Scalable VM-level replication Compression, Throttling & Resiliency Production Site vCenter VM VM VM VRA VM VM VM VRA BC/DR Site SCVMM VM VM VM VRA VM VM VM VRA >5 Mbps VM-Level Replication ZVM ZVM No downtime, no impact install Zerto Virtual Replication Appliances (VRA) One per host in source & target cluster For each vCenter Zerto Virtual Manager (ZVM) install in minutes DR Mgmt & VM level integration Point in time recovery Replica VM & Recovery Site Journaling Only 7-10% additional space
  • 18. Peak 10 Disaster Recovery Management: People and Process Steady state  Ongoing monitoring and issue remediation  Resource inventory management and growth  Twice annual testing and runbook updates  Available for declaration 24x7x365  Ability to scale in line with production  Pre-sales assessment and planning with an experience Peak 10 team member  Testing and failover criteria development  Runbook draft  Protection establishment  Failover testing and runbook solidification  Monitoring enablement  Failover testing with the Customer by Peak 10 Central Technical Assistance Center (CTAC)  Runbook finalization Provisioning 118
  • 19. Peak 10 Feature Summary 19 Hypervisor-based Virtual Aware For Private, Hybrid and Public Clouds Storage & Hardware Agnostic No Snapshots RPO = Seconds Continuous Data Protection Recover down to the second Click to Test, Click to Failover RTO = Minutes Automated Testing Reports and Run Books Install in minutes No Downtime Simple Scalable Software Complete DR Solution Enterprise-Class Disaster Recovery Software 19 19
  • 20. Cisco Powered • Peak 10 holds the Cisco® Cloud Provider Certification with a Cisco Powered Cloud Infrastructure as a Service (IaaS) designation • Peak 10 is the First in the Americas to Achieve Cisco Powered DRaaS Certification • Cisco Peak 10 and Zerto are key players in Cisco Intercloud • 2015 Cisco Provider Partner of the Year for the U.S. • 2015 Cisco Data Center Cloud Partner of the Year for the U.S. Cloud and Managed Services Partner Organization 20
  • 21. 21 2015 Gartner Magic Quadrant for Disaster Recovery as a Service, North America • Among providers of disaster recovery as a service there is wide variance in experience and service quality, together with other key differentiating factors. Data center managers should use this Magic Quadrant to help them evaluate providers of DRaaS services. • Inclusion requires meeting rigorous qualification criteria including: • Completeness of vision • Ability to execute • Peak 10 positioned as a “niche player” • For a copy of the full report, please visit http://www.peak10.com/gartner- magic-quadrant-for-disaster-recovery-as-a-service/ This graphic was published by Gartner, Inc., as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Peak 10. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. [1] Gartner “Disaster Recovery as a Service Report” by John Morency, Christine Tenneson (April 21, 2015).