This document discusses forming a guided mastermind group for dental hygienists. It would involve weekly online meetings over one month to share best practices, learn from each other, and focus on topics like periodontics, caries management, and airway health. The goal is for hygienists to improve patient care, advance their skills, and find a better work-life balance. The financial commitment would be $720 per group, which includes access to patient charts and career guidance materials.
Customer service dental practice presentation fileMark Stallwood
Dental practice now needs to consider customer service as an integral part of its offering. Presentation to University of Adelaide Dental School Post Graduate Continuing Education Conference
The document discusses various topics related to practice management in dentistry. It covers recognizing concepts of quality assurance and stress management. It emphasizes working collaboratively, sharing information, and giving/receiving constructive feedback. It also discusses adopting continuing education, evaluating performance, and using technology. Additional sections provide guidance on establishing a successful private practice, including choosing a location, building a patient list, setting fees, and basic furnishing/equipment needs. Ergonomics and minimizing fatigue are also addressed.
Part.1 Useful Words & Phrases for Patient Communication!
This presentation includes a series of phrases and wording extremely useful for the daily communication of the dental team with patients. This small guide is the solution to:
- Daily communication problems within dental practice
- Biggest efficiency and patient treatment acceptance
- Create a more upgraded status of clinic and staff through certain manners & clinic code / etiquette
- Give patients a higher quality level of services
- Efficiently communicate quality to patients through the behaviour of your team & wording used
It is consisted of 5 basic steps with a small analysis of each step as well as smart and easy daily tips.
• Step No1: Welcoming Patients
• Step No2: Appointment Booking
• Step No3: Make Patients Feel UNIQUE
• Step No4: Connect
• STEP No5: Decision Appraisal
• Step No6: Difficult Answers – Pricing
• Step No7: Finance
Patient Satisfaction Surveys
By Dr. Anna Maria Yiannikos DDS, MSc, LSO, MBA
The document discusses orthodontic practice management. It covers topics such as practice leadership, goal setting, office location, office management, communication, marketing, ethics, staff management, and office finances. Effective practice management requires setting goals, developing systems and procedures, managing staff, marketing the practice, and ensuring proper office finances. Management skills are essential for orthodontists to effectively run their practices and deliver quality care.
Ashford and St Peter's Hospitals NHS Foundation Trust- A culture based approa...RuthEvansPEN
The document summarizes an initiative by Ashford and St. Peter's Hospitals NHS Foundation Trust to improve their complaints handling process using a culture-based approach. Originally, the centralized complaints process was devolved to clinical divisions, but this led to inconsistent handling and reduced performance. In response, the Chief Nurse commissioned a project using a methodology to engage stakeholders. Through interviews and meetings, issues were identified and outcomes implemented, including empowering divisions to sign off on less serious complaints, creating a weekly panel to discuss complaints, and updating the complaints policy to be more patient-friendly. The results included reductions in follow-up rates, improved patient survey results, and fewer complaints and PHSO cases. Ongoing work includes further developing
Veterinary nurse consult clinics provide basic examinations, procedures, treatments, and advice to clients under a nurse's supervision. They aim to improve patient care and generate income while better utilizing staff skills. Nurse consult clinics offer individual consults on topics like weight management, nutrition, dental care, and disease management. They perform basic procedures like annual checks, vaccines, and lab tests using spare exam rooms and basic equipment. Benefits include reducing vet workload, improving the clinic image and bond with clients, and promoting preventative healthcare for happy, healthy pets.
The document discusses the importance of developing a dental hygiene care plan. A care plan is created through the dental hygiene process of assessing, diagnosing, planning, implementing, and evaluating care. It establishes client-centered goals and interventions to address the client's oral health needs and is developed in collaboration between the dental hygienist and client. Regular evaluation measures the client's progress toward goals and determines if the plan should be modified, continued, or terminated.
The document discusses establishing a hearing aid dispensing program within ophthalmology practices. It notes that vision and hearing loss often occur together in older patients. The program would screen patients for hearing loss, have doctors refer patients to hearing professionals within the practice for evaluation and fitting of hearing aids. This would provide improved patient care and generate substantial revenue for practices.
Customer service dental practice presentation fileMark Stallwood
Dental practice now needs to consider customer service as an integral part of its offering. Presentation to University of Adelaide Dental School Post Graduate Continuing Education Conference
The document discusses various topics related to practice management in dentistry. It covers recognizing concepts of quality assurance and stress management. It emphasizes working collaboratively, sharing information, and giving/receiving constructive feedback. It also discusses adopting continuing education, evaluating performance, and using technology. Additional sections provide guidance on establishing a successful private practice, including choosing a location, building a patient list, setting fees, and basic furnishing/equipment needs. Ergonomics and minimizing fatigue are also addressed.
Part.1 Useful Words & Phrases for Patient Communication!
This presentation includes a series of phrases and wording extremely useful for the daily communication of the dental team with patients. This small guide is the solution to:
- Daily communication problems within dental practice
- Biggest efficiency and patient treatment acceptance
- Create a more upgraded status of clinic and staff through certain manners & clinic code / etiquette
- Give patients a higher quality level of services
- Efficiently communicate quality to patients through the behaviour of your team & wording used
It is consisted of 5 basic steps with a small analysis of each step as well as smart and easy daily tips.
• Step No1: Welcoming Patients
• Step No2: Appointment Booking
• Step No3: Make Patients Feel UNIQUE
• Step No4: Connect
• STEP No5: Decision Appraisal
• Step No6: Difficult Answers – Pricing
• Step No7: Finance
Patient Satisfaction Surveys
By Dr. Anna Maria Yiannikos DDS, MSc, LSO, MBA
The document discusses orthodontic practice management. It covers topics such as practice leadership, goal setting, office location, office management, communication, marketing, ethics, staff management, and office finances. Effective practice management requires setting goals, developing systems and procedures, managing staff, marketing the practice, and ensuring proper office finances. Management skills are essential for orthodontists to effectively run their practices and deliver quality care.
Ashford and St Peter's Hospitals NHS Foundation Trust- A culture based approa...RuthEvansPEN
The document summarizes an initiative by Ashford and St. Peter's Hospitals NHS Foundation Trust to improve their complaints handling process using a culture-based approach. Originally, the centralized complaints process was devolved to clinical divisions, but this led to inconsistent handling and reduced performance. In response, the Chief Nurse commissioned a project using a methodology to engage stakeholders. Through interviews and meetings, issues were identified and outcomes implemented, including empowering divisions to sign off on less serious complaints, creating a weekly panel to discuss complaints, and updating the complaints policy to be more patient-friendly. The results included reductions in follow-up rates, improved patient survey results, and fewer complaints and PHSO cases. Ongoing work includes further developing
Veterinary nurse consult clinics provide basic examinations, procedures, treatments, and advice to clients under a nurse's supervision. They aim to improve patient care and generate income while better utilizing staff skills. Nurse consult clinics offer individual consults on topics like weight management, nutrition, dental care, and disease management. They perform basic procedures like annual checks, vaccines, and lab tests using spare exam rooms and basic equipment. Benefits include reducing vet workload, improving the clinic image and bond with clients, and promoting preventative healthcare for happy, healthy pets.
The document discusses the importance of developing a dental hygiene care plan. A care plan is created through the dental hygiene process of assessing, diagnosing, planning, implementing, and evaluating care. It establishes client-centered goals and interventions to address the client's oral health needs and is developed in collaboration between the dental hygienist and client. Regular evaluation measures the client's progress toward goals and determines if the plan should be modified, continued, or terminated.
The document discusses establishing a hearing aid dispensing program within ophthalmology practices. It notes that vision and hearing loss often occur together in older patients. The program would screen patients for hearing loss, have doctors refer patients to hearing professionals within the practice for evaluation and fitting of hearing aids. This would provide improved patient care and generate substantial revenue for practices.
This document discusses solutions for enhancing the patient and visitor experience across various areas of a healthcare facility, including patient rooms, hallways, collaboration spaces, clinics and medical office buildings, telemedicine applications, and lobbies and common areas. It describes how audiovisual solutions in each of these areas can improve outcomes like patient satisfaction, reimbursements, workflow efficiencies, clinician retention, and access to care while decreasing costs. Specific solutions highlighted include digital signage, interactive displays, televisions, lighting, and telemedicine capabilities.
Title: Active Patient Engagement: mHealth as a Tool for Interaction
Description: In the second session, attendees will hear about how to develop an mHealth program, snapshots of mobile tools used to drive patient engagement and how to approach measuring the value of mHealth. The mobile tools discussed include mobile apps and devices, text messaging and patient portals.
Speakers: Chanin Wendling MBA
Objectives: Discuss the value of mHealth for patient engagement and how to define your program. Illustrate the use of mobile tools to influence patient behavior. Outline options for measuring success
Victoria Wilson conducted research to determine if dental hygienists would find a simplified communication toolkit helpful for aiding in oral health communications with patients. She developed a survey distributed to hygienists in multiple countries. The results showed that hygienists find communicating oral health challenging and become frustrated with patients who have persistently poor oral hygiene. They expressed that they would welcome a simplified communication toolkit to incorporate into practice. Wilson concluded further research is needed to develop a comprehensive toolkit that could be easily used in daily practice to improve patient oral health outcomes.
Patient satisfaction is a measure of how content patients are with the healthcare they received. The document lists 8 tools and resources for boosting patient satisfaction, including surveys for dialysis patients, visit-specific instruments, and questionnaires developed by various healthcare organizations. Measuring patient satisfaction through surveys has benefits like helping practices improve performance, increase the quality of care delivered, and fulfill patients which can lead to more referrals.
Managing the hospital in-patient experience | Understanding where to investSiegel+Gale
Few would argue the importance of delivering a quality patient experience, but how do you determine where improvements would have the greatest impact?
Siegel+Gale's Rolf Wulfsberg, PhD, Global Director of Quantitative Insights, shares a unique analysis of patient experience data from a national study of hospital patients.
+ Gain insights into the findings of our recent PinPoint™ study that examined the experiences of 500 hospital patients nationally
+ Learn how it is possible to segregate the impact of different touch points on the overall patient experience
+ See patient experience strategy maps that help inform investment decisions
+ Understand how the drivers of patient acquisition differ from the drivers of retention (e.g., word of mouth recommendations to others)
+ Learn some specific steps that can be taken to improve the hospital experience
Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences. We deliver comprehensive services in brand development, simplification, research and digital media. Since our founding by brand sage and simplification pioneer Alan Siegel in 1969, Siegel+Gale's mantra has been "Simple is Smart."
Perception of Dental Visits among Jazan University Students, Saudi Arabiainventionjournals
Background:regular dental check-ups is fundamental in preventing and detecting dental diseases.Majority of Saudi patients do not have the trend to visit dentist frequently and they go only for emergency treatment and mostly pain is the driving factor. Aim: to evaluate the knowledge, beliefs and attitude of Jazan university students towards dental visits. Materials and Methodology:This descriptive cross-sectional; questionnaire based survey was carried out to evaluate the perception of Jazan university Saudi students towards dental visits. 352 students participated, age range of 20-24 years old. Results: The study revealed pain is the driving factor for most of the dental visits. 47.9%, their 1 stvisits complain was pain, 58% the driving factor for last visit is also pain. Although 29.1% occasionally visit dentist; 43% of them their last visit to dentist was 6 month ago. 47.6% were irregular visitors to dentist because they are afraid from dental needle and pain. 75% of the participants described their feeling at1st visit to dentist to be anxious and afraid. Although 88% of the participants knew that regular dental check-ups is important but this knowledge was not practiced.Only4.3% of the participants are driven to dental visit by dentist advice. Conclusion: there are lack of knowledge, wrong beliefs and negligence of dental visits in our study participants. Dental professional and mass media are not playing their role to change the knowledge and beliefs of the population.Recommendation: dental professionals’ media should be utilized spread knowledge of proper dental care.
Importance of Measuring Patient SatisfactionZonkaFeedback
Patient Satisfaction is an important metric to measure overall healthcare quality. With the help of Patient Satisfaction Surveys, constant measuring of Patient Satisfaction and improving Patient Experience can be achieved. It is a valuable tool to capture Patient Feedback without much effort.
https://www.zonkafeedback.com/blog/importance-of-measuring-patient-satisfaction
The document discusses models of medical-dental integration and collaboration, from separate locations with little communication to more fully integrated models. It outlines barriers to integration like separate education and different reimbursement systems. Effective models coordinate care, screen and provide preventive oral health services. This improves access and outcomes while reducing costs through early prevention and intervention.
New Ways to Improve the Patient Experience: Because it Begins Before the Fron...TraceByTWSG
This presentation will review strategic initiatives for revenue cycle leaders to further engage patients in their care experience – beginning before they enter the hospital’s front door. The session will present key strategies and related outcomes in patient satisfaction, staff performance, reimbursement and upfront patient collections.
• Ensure meaningful upfront encounters with Patient Access – at each and every encounter.
• Hardwire measurable standards throughout Patient Access teams.
• Reduce process time and eliminate duplication for quicker patient turnaround.
• Ensure consistent practices across hospital entities and among associates.
• Avoid financial harm through automated documentation.
• Protect staff through documentation integrity.
• Increase visibility of – and access to – critical patient touch points across the organization.
Leading the development of Texas Health’s Patient Access infrastructure, Patti Consolver and Scott Phillips oversee the centralized patient access intake center and the patient access departments for the system’s 13 wholly-owned hospitals.
The document discusses the design of a small-scale dental clinic. It aims to update principles for interior planning and design, with a focus on traffic flow, reducing patient anxiety, and proper infection control. The design will address creating an efficient work space, implementing good infection control practices, and a tension-free environment for patients and dentists. A literature review examines past guidelines from UK health departments on dental facility design from the 1960s and 1970s.
This document summarizes a presentation about building market share through employed physician engagement at Ozarks Medical Center. It describes how OMC recruited specialists but physicians operated independently. A physician council was formed to improve culture and processes, identify barriers to referrals, and standardize protocols. Studies found referral delays in some specialties. Changes improved access and patient satisfaction. Market share increased from 44.1% to 54.5% from 2008 to 2012 after employing physicians and aligning culture and processes.
The document provides guidance on developing effective hygiene systems and scripts. It discusses the importance of systems in increasing productivity and patient service. An effective hygiene system has 4 components: intent, flow chart, scripts, and follow up. Sample scripts are provided to maximize preventative care acceptance and treatment from patients, such as for fluoride varnish, sealants, and desensitizing agents. Risk-based periodontal protocols ranging from maintenance to referral are outlined. The goal is for all patients to receive optimal care while increasing productivity and profits.
Patient Satisfaction deals with how patients evaluate the quality of their healthcare experience. It is mainly assessed by conducting Patient Satisfaction Surveys using Healthcare Survey Software to determine the high quality of care, in addition to numerous other dimensions of quality, such as relevance to need, effectiveness, and efficiency.
Nursing home self assessment surveys and patient satisfactionCare Analytics
Care Analytics assessments are important because they give you a realistic view of what is happening in the day-to-day practice of your facility. They help you sort out problems that need considerable work from issues that appear to be working reasonably well and perhaps need only staff reminders to be on
track. Unlike surveys in which you try to put your best foot forward, this is a survey that requires you to look at both feet honestly and constructively.
The document describes 10 inexpensive tools that healthcare organizations can use to improve the patient experience and develop empathy among staff. These tools include using flip cameras to record patient journeys, digital audio recorders for interviews, persona posters to represent patients, taking photos from the patient perspective, holding staff huddles, creating experience maps, using dashboard posters, a comment wall, sending staff emails with patient feedback, and encouraging staff to volunteer directly with patients. The goal is to help organizations better understand and connect with patient needs even when budgets are constrained.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
In this webinar, Yvonne Chase of Mayo Clinic shares strategies to improve patient experience across the continuum of care - from pre-service to post-servcie activities. This presentation shares tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge - all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
Overview of Patient Experience Definitions and Measurement ToolsInnovations2Solutions
This publication will provide an overview of patient experience, how it is measured, and how to achieve it optimally within the healthcare setting. Sodexo’s definition of Patient Experience will also be explored.
1.4 Document management - Dr Hasnain AbbasiNHS England
Document management. Training clerical staff to manage incoming clinical correspondence. With examples and training updates from Brighton and London. Dr Hasnain Abbasi, Director, AT Medics, London and Dr Jonathan Serjeant, Medical director, HERE, Brighton.
Dental Clinic management is most essential talent young dentist should posses to ensure they make private practice a well management both financially and professionally.
This document discusses best practices for implementing and improving telemedicine services. It addresses project management processes, billing guidelines, maximizing physical exams during telemedicine visits, integrating ancillary services like nurses and social workers, ideal settings for telehealth, developing patient-physician relationships remotely, and provides examples of telemedicine modalities like telephone, video and portable carts. The document aims to help optimize clinical workflows and revenue cycles while maintaining standards of care.
Presentación PowerPoint relacionada con los instintos y la sexualidad, abarcando los conceptos más populares de cada uno y la diversidad de posiciones que existen en relación a ellos.
Elaborado por: Antonio Cantando.
Asignatura: Fisiología y Conducta
Universidad Yacambu - Octubre 2016
The group organized a charity drive to raise funds for the Malaysian Association for the Welfare of Mentally Challenged Children. They sold various food and drinks and managed to raise a total of RM1300. The group's objectives were to donate the funds raised to support the charity. They had set a fundraising target of RM2500 but only achieved RM1300 in sales over three days. An evaluation found that the group generated a net profit of RM1070 from total revenue of RM3017.40 after deducting costs of goods sold and operating expenses.
This document discusses solutions for enhancing the patient and visitor experience across various areas of a healthcare facility, including patient rooms, hallways, collaboration spaces, clinics and medical office buildings, telemedicine applications, and lobbies and common areas. It describes how audiovisual solutions in each of these areas can improve outcomes like patient satisfaction, reimbursements, workflow efficiencies, clinician retention, and access to care while decreasing costs. Specific solutions highlighted include digital signage, interactive displays, televisions, lighting, and telemedicine capabilities.
Title: Active Patient Engagement: mHealth as a Tool for Interaction
Description: In the second session, attendees will hear about how to develop an mHealth program, snapshots of mobile tools used to drive patient engagement and how to approach measuring the value of mHealth. The mobile tools discussed include mobile apps and devices, text messaging and patient portals.
Speakers: Chanin Wendling MBA
Objectives: Discuss the value of mHealth for patient engagement and how to define your program. Illustrate the use of mobile tools to influence patient behavior. Outline options for measuring success
Victoria Wilson conducted research to determine if dental hygienists would find a simplified communication toolkit helpful for aiding in oral health communications with patients. She developed a survey distributed to hygienists in multiple countries. The results showed that hygienists find communicating oral health challenging and become frustrated with patients who have persistently poor oral hygiene. They expressed that they would welcome a simplified communication toolkit to incorporate into practice. Wilson concluded further research is needed to develop a comprehensive toolkit that could be easily used in daily practice to improve patient oral health outcomes.
Patient satisfaction is a measure of how content patients are with the healthcare they received. The document lists 8 tools and resources for boosting patient satisfaction, including surveys for dialysis patients, visit-specific instruments, and questionnaires developed by various healthcare organizations. Measuring patient satisfaction through surveys has benefits like helping practices improve performance, increase the quality of care delivered, and fulfill patients which can lead to more referrals.
Managing the hospital in-patient experience | Understanding where to investSiegel+Gale
Few would argue the importance of delivering a quality patient experience, but how do you determine where improvements would have the greatest impact?
Siegel+Gale's Rolf Wulfsberg, PhD, Global Director of Quantitative Insights, shares a unique analysis of patient experience data from a national study of hospital patients.
+ Gain insights into the findings of our recent PinPoint™ study that examined the experiences of 500 hospital patients nationally
+ Learn how it is possible to segregate the impact of different touch points on the overall patient experience
+ See patient experience strategy maps that help inform investment decisions
+ Understand how the drivers of patient acquisition differ from the drivers of retention (e.g., word of mouth recommendations to others)
+ Learn some specific steps that can be taken to improve the hospital experience
Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences. We deliver comprehensive services in brand development, simplification, research and digital media. Since our founding by brand sage and simplification pioneer Alan Siegel in 1969, Siegel+Gale's mantra has been "Simple is Smart."
Perception of Dental Visits among Jazan University Students, Saudi Arabiainventionjournals
Background:regular dental check-ups is fundamental in preventing and detecting dental diseases.Majority of Saudi patients do not have the trend to visit dentist frequently and they go only for emergency treatment and mostly pain is the driving factor. Aim: to evaluate the knowledge, beliefs and attitude of Jazan university students towards dental visits. Materials and Methodology:This descriptive cross-sectional; questionnaire based survey was carried out to evaluate the perception of Jazan university Saudi students towards dental visits. 352 students participated, age range of 20-24 years old. Results: The study revealed pain is the driving factor for most of the dental visits. 47.9%, their 1 stvisits complain was pain, 58% the driving factor for last visit is also pain. Although 29.1% occasionally visit dentist; 43% of them their last visit to dentist was 6 month ago. 47.6% were irregular visitors to dentist because they are afraid from dental needle and pain. 75% of the participants described their feeling at1st visit to dentist to be anxious and afraid. Although 88% of the participants knew that regular dental check-ups is important but this knowledge was not practiced.Only4.3% of the participants are driven to dental visit by dentist advice. Conclusion: there are lack of knowledge, wrong beliefs and negligence of dental visits in our study participants. Dental professional and mass media are not playing their role to change the knowledge and beliefs of the population.Recommendation: dental professionals’ media should be utilized spread knowledge of proper dental care.
Importance of Measuring Patient SatisfactionZonkaFeedback
Patient Satisfaction is an important metric to measure overall healthcare quality. With the help of Patient Satisfaction Surveys, constant measuring of Patient Satisfaction and improving Patient Experience can be achieved. It is a valuable tool to capture Patient Feedback without much effort.
https://www.zonkafeedback.com/blog/importance-of-measuring-patient-satisfaction
The document discusses models of medical-dental integration and collaboration, from separate locations with little communication to more fully integrated models. It outlines barriers to integration like separate education and different reimbursement systems. Effective models coordinate care, screen and provide preventive oral health services. This improves access and outcomes while reducing costs through early prevention and intervention.
New Ways to Improve the Patient Experience: Because it Begins Before the Fron...TraceByTWSG
This presentation will review strategic initiatives for revenue cycle leaders to further engage patients in their care experience – beginning before they enter the hospital’s front door. The session will present key strategies and related outcomes in patient satisfaction, staff performance, reimbursement and upfront patient collections.
• Ensure meaningful upfront encounters with Patient Access – at each and every encounter.
• Hardwire measurable standards throughout Patient Access teams.
• Reduce process time and eliminate duplication for quicker patient turnaround.
• Ensure consistent practices across hospital entities and among associates.
• Avoid financial harm through automated documentation.
• Protect staff through documentation integrity.
• Increase visibility of – and access to – critical patient touch points across the organization.
Leading the development of Texas Health’s Patient Access infrastructure, Patti Consolver and Scott Phillips oversee the centralized patient access intake center and the patient access departments for the system’s 13 wholly-owned hospitals.
The document discusses the design of a small-scale dental clinic. It aims to update principles for interior planning and design, with a focus on traffic flow, reducing patient anxiety, and proper infection control. The design will address creating an efficient work space, implementing good infection control practices, and a tension-free environment for patients and dentists. A literature review examines past guidelines from UK health departments on dental facility design from the 1960s and 1970s.
This document summarizes a presentation about building market share through employed physician engagement at Ozarks Medical Center. It describes how OMC recruited specialists but physicians operated independently. A physician council was formed to improve culture and processes, identify barriers to referrals, and standardize protocols. Studies found referral delays in some specialties. Changes improved access and patient satisfaction. Market share increased from 44.1% to 54.5% from 2008 to 2012 after employing physicians and aligning culture and processes.
The document provides guidance on developing effective hygiene systems and scripts. It discusses the importance of systems in increasing productivity and patient service. An effective hygiene system has 4 components: intent, flow chart, scripts, and follow up. Sample scripts are provided to maximize preventative care acceptance and treatment from patients, such as for fluoride varnish, sealants, and desensitizing agents. Risk-based periodontal protocols ranging from maintenance to referral are outlined. The goal is for all patients to receive optimal care while increasing productivity and profits.
Patient Satisfaction deals with how patients evaluate the quality of their healthcare experience. It is mainly assessed by conducting Patient Satisfaction Surveys using Healthcare Survey Software to determine the high quality of care, in addition to numerous other dimensions of quality, such as relevance to need, effectiveness, and efficiency.
Nursing home self assessment surveys and patient satisfactionCare Analytics
Care Analytics assessments are important because they give you a realistic view of what is happening in the day-to-day practice of your facility. They help you sort out problems that need considerable work from issues that appear to be working reasonably well and perhaps need only staff reminders to be on
track. Unlike surveys in which you try to put your best foot forward, this is a survey that requires you to look at both feet honestly and constructively.
The document describes 10 inexpensive tools that healthcare organizations can use to improve the patient experience and develop empathy among staff. These tools include using flip cameras to record patient journeys, digital audio recorders for interviews, persona posters to represent patients, taking photos from the patient perspective, holding staff huddles, creating experience maps, using dashboard posters, a comment wall, sending staff emails with patient feedback, and encouraging staff to volunteer directly with patients. The goal is to help organizations better understand and connect with patient needs even when budgets are constrained.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
In this webinar, Yvonne Chase of Mayo Clinic shares strategies to improve patient experience across the continuum of care - from pre-service to post-servcie activities. This presentation shares tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge - all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
Overview of Patient Experience Definitions and Measurement ToolsInnovations2Solutions
This publication will provide an overview of patient experience, how it is measured, and how to achieve it optimally within the healthcare setting. Sodexo’s definition of Patient Experience will also be explored.
1.4 Document management - Dr Hasnain AbbasiNHS England
Document management. Training clerical staff to manage incoming clinical correspondence. With examples and training updates from Brighton and London. Dr Hasnain Abbasi, Director, AT Medics, London and Dr Jonathan Serjeant, Medical director, HERE, Brighton.
Dental Clinic management is most essential talent young dentist should posses to ensure they make private practice a well management both financially and professionally.
This document discusses best practices for implementing and improving telemedicine services. It addresses project management processes, billing guidelines, maximizing physical exams during telemedicine visits, integrating ancillary services like nurses and social workers, ideal settings for telehealth, developing patient-physician relationships remotely, and provides examples of telemedicine modalities like telephone, video and portable carts. The document aims to help optimize clinical workflows and revenue cycles while maintaining standards of care.
Presentación PowerPoint relacionada con los instintos y la sexualidad, abarcando los conceptos más populares de cada uno y la diversidad de posiciones que existen en relación a ellos.
Elaborado por: Antonio Cantando.
Asignatura: Fisiología y Conducta
Universidad Yacambu - Octubre 2016
The group organized a charity drive to raise funds for the Malaysian Association for the Welfare of Mentally Challenged Children. They sold various food and drinks and managed to raise a total of RM1300. The group's objectives were to donate the funds raised to support the charity. They had set a fundraising target of RM2500 but only achieved RM1300 in sales over three days. An evaluation found that the group generated a net profit of RM1070 from total revenue of RM3017.40 after deducting costs of goods sold and operating expenses.
The document describes the archaeological excavation of the Dyottville Glass Works site in Philadelphia. It discusses findings that help reconstruct the layout and operation of the glass factory, including heating furnaces, annealing ovens, a brick-lined refuse pit filled with ash and glass, and bottle bases with the Dyottville Glassworks name embossed on them. Maps from 1878 and 1880 provide historical context on the layout of the complex.
Nacaro Williams and Lourdes Lugo own Top Gun Aerospace Consulting, which provides quality management system implementation and auditing services. Their mission is to serve clients through sustainable quality systems with honesty and a commitment to excellence. They assist clients with establishing quality policies, objectives, documentation, procedures, training, and other elements needed for ISO certification in industries such as aerospace and defense. They also offer optional MRP system implementation.
This document lists some of the author's favorite movies, TV shows, and places they want to visit. It includes gardens in Japan, towns in Italy and Ukraine, hot springs in Iceland, canyons in Greenland, reefs in Australia, and national parks without providing details about any of them.
Sandeep is seeking a position that allows him to utilize his talents and gain professional and personal growth. He has an MBA from Bangalore University and a B.Com from S.K. University. His technical skills include knowledge of SAP modules like FI, CO, GL, AP, and AR. He has internship experience with Bharat Heavy Electricals and did an academic project comparing HDFC Bank and a public sector bank.
The document repeats the phrase "You are your own Brand" ten times, emphasizing that each individual is responsible for crafting and promoting their own personal brand.
This document provides information about a proposed music festival called "Made in China 2013". The one-day festival will be held in early September and feature 28 musical performances across 3 stages from artists in China and abroad. It will include genres like pop, rock, and indie. The festival aims to promote the Budweiser brand through interactive areas and branding/sponsorship elements incorporated throughout the event space. Two potential venue locations are suggested: Beijing Yuyang International Ski Resort and Expo 2010 Shanghai Pavilions.
This document discusses several indolent lymphoproliferative disorders of the gastrointestinal tract, including lymphomatoid gastropathy, NK cell enteropathy, and indolent T-cell lymphoproliferative disorders. It provides details on clinical presentations, endoscopic findings, histopathology, immunophenotypes, clinical outcomes, and differential diagnoses. Key points are that these disorders can present with nonspecific GI symptoms and are characterized by non-destructive, superficial infiltrates that rarely progress. Correct diagnosis requires integrating multiple findings to distinguish them from other entities like celiac disease or aggressive lymphomas. Optimal treatment approaches remain unclear.
This document discusses improving oral health outcomes through a dental wellness plan approach. It begins by outlining the chronic infectious nature of dental diseases and how current treatment methods do not effectively address the underlying causes. It then proposes a dental wellness plan that would identify high-risk plan members through shared risk assessment, treat the infections causing dental decay through an evidence-based antibacterial coating, and differentiate care levels based on risk status. The goal is to contain costs and improve outcomes by shifting from a surgical response to managing the oral infections driving dental diseases.
This document summarizes a webinar discussing reasons for staff turnover in the healthcare system. It identifies four main reasons for turnover: 1) shortage leads to more shortage as burnout increases, 2) the importance of building the right team through proper recruiting and mentoring, 3) lack of clear onboarding practices for new employees, and 4) poorly supported change management when organizations undertake initiatives. The webinar featured a physician speaker who discussed these challenges from her perspective and provided recommendations such as focusing on workforce design, candidate sourcing, emphasizing diversity, maintaining a positive culture, dedicated onboarding processes, and change management essentials like communication and participation. Unified talent management solutions were presented as helping to address these turnover factors through
1000am Catalanotto, Frank - In Defense of Dental Dental Therapy Master _3_9_1...HASAN SHAHRIAR
Dental therapists are oral health professionals who work under the supervision of dentists to provide services like preventive care, restorations, and minor surgical procedures. They are intended to expand access to care for underserved populations. Around 190 million Americans lack regular access to dental care due to issues like a shortage of dentists, especially in rural areas. Dental therapists could help address this access problem and improve oral health outcomes while also assisting overburdened dentists. Recent evaluations of dental therapy programs in Minnesota and Alaska found they effectively expanded access to care without compromising quality.
Telangana Dentists Forum : Conception ,Introduction and Objectives.Dr. Sharath Chandra
Telangana Dentists forum is an online and offline platform for all the practicing dentists, to address the current issues within the fraternity and to move forward towards the absolute growth of the Dental Service Industry.
OneClick Referral for Dental & Medical - Investor PresentationTravis Rodgers
If you would like to be a part of revolutionizing referrals in the dental industry and the connection of dental to medical, sleep medicine referrals, implant referrals, word of mouth referrals, and traveling specialists into GP's offices, you can learn more here - https://oneclickreferral.com/invest/
Invest in the Leaders in Referral Management for Dental & Healthcare
OneClick Referral is a web-based referral management platform purposely built for enterprise healthcare and dentistry (Solo, Multi-location, DSO) that is built to solve the “lost patient” problem during the referral process from doctor to doctor, word-of-mouth patient referrals, traveling specialists to GP offices, and sleep practices.
OneClick is raising $2.5m over the next 180 days to fund development, marketing, & sales to grow to $4m in recurring revenue and exit for $20-24m by EOY 2024. We already have three interested acquirers.
Features
Verifications
Comprehensive breakdown of insurance benefits & eligibility
Referring
Referral Management for solo dentists, multi-location practices, DSOs, & medical practices
Marketing
Marketing system for growing referrals, referral coordination, marketing activity & costs, and more
Patient Forms
Embedded patient forms pre-filled & sent, patient scheduling, & patient mobile app
Integrations
Practice management integrations – Dentrix, Eaglesoft, Opendental, WinOMS, Ascend, etc.
Problems Solved:
Lost Revenue
When patients are referred they get instantly lost in the referral process, both the referring office & specialist lose revenue and patients.
Health Concerns
Patients often perceive dental/medical procedures as discretionary and don’t show up for only 35%+ of referrals made. This sometimes results in serious health consequences for them.
Wasted Time
Team members waste huge amounts of time tracking down pieces of information for these referred patients. This cost practices money and time.
Solution
Referrals
Solves the “lost patient” problem for specialists during the doctor-to-doctor referral process in dental and medical practices
Labs
Streamlines the ordering process between the dental and medical practices with labs
Meet the experts enhancing health through design, learn about quality of life trends and figures through studies and data and how small gestures can make big differences, discover a user guide to fighting hospital-acquired infections and read up on Sodexo News Around the World.
At Health + Care Andrew Coles, Product Manager at Person Centred Software, and Jane Peterson, founder of Knowledge Oral Health Care, spoke about how good Oral Care improves Residents' Health and Wellbeing. They covered the importance of maintaining residents’ oral health for CQC compliance, and how care planning with Mobile Care Monitoring’s evidencing system supports management and evidence of oral health in care homes.
Best practices for non dental professionals providing oral care in long term ...saskohc
This document discusses best practices for oral care in long-term care facilities. It outlines that caregivers often lack knowledge and training regarding oral health. Successful oral health programs take a multidisciplinary approach, appoint an oral health coordinator, provide educational training and materials to caregivers, and ensure funding for resident dental treatment. The Better Oral Health in Residential Care program and Brushing Up on Mouth Care project provide examples of toolkits and resources to implement good oral care practices.
This document summarizes innovations in providing oral health services to HIV positive individuals through a Special Health Resources for Texas program funded by a SPNS grant. The program integrated comprehensive dental/oral health care into primary care services. Initial results found 53% of patients had not received dental care in over 2 years and many reported oral health issues. Preliminary analysis found the program improved patients' oral health care practices and knowledge of the link between oral and overall health. Patients reported relief from pain, improved appearance and ability to eat due to the program. The role of the dental case manager was crucial in improving access to and retention in care.
This document summarizes innovations in providing oral health services to HIV positive individuals through a Special Health Resources for Texas program. The program integrated comprehensive dental/oral health care into primary care services. Key aspects included hiring dental staff, increasing dental chairs, and intensive oral health case management. Initial results found many patients had poor oral health and oral health literacy. However, participation improved oral health practices, care access, and some saw overall health benefits. The role of the dental case manager was important for care access and retention. Successes included quality care for 350 individuals, though challenges around rural access remained.
This document summarizes innovations in providing oral health services to HIV positive individuals through a Special Health Resources for Texas program funded by a SPNS grant. The program integrated comprehensive dental/oral health care into primary care services. Key aspects included hiring dental staff, increasing dental chairs, and intensive oral health case management. Initial results found improvements in oral health care practices and outcomes for over 350 HIV positive individuals served. Challenges were addressed through innovative care models and multidisciplinary collaboration between medical, dental, and case management staff.
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and
offering a wide range of dental certified courses in different formats.for more details please visit
www.indiandentalacademy.com
The Indian Dental Academy is the Leader in continuing dental education , training dentists in all aspects of dentistry and
offering a wide range of dental certified courses in different formats.for more details please visit
www.indiandentalacademy.com
The document provides an overview of dental public health and the role of dental hygienists. It discusses topics such as the historical development of dental hygiene and prevention programs, dental care delivery systems in the US and internationally, program planning and evaluation, oral epidemiology, and careers in dental public health.
this dental administration incorporates routine dental examinations or registration, oral wellbeing guidance, scale and cleaning, extractions, fillings, X-beams, crevice sealants and root channel medicines and looks to address all ebb and flow dental concerns.
This document summarizes the services provided at a dental office, including general dentistry procedures like cleanings, x-rays, and fillings. It also describes more advanced procedures like gum surgery, root canals, and TMJ treatment. The dental office aims to provide optimal oral health through education and prevention. The learning objectives are to increase production, profitability, and referrals while maintaining a low-stress work environment.
Meaningful Use and Its Implications for Your Practice - August 4, 2010Cientis Technologies
This free national Webinar, "Meaningful Use and Its Implications For Your Practice," was presented by ACP and AmericanEHR Partners and featured Dr. David Blumenthal, National Coordinator for Health Information Technology and Dr. Michael Zaroukian, FACP, Chief Medical Information Officer for Michigan State University. Dr. Blumenthal leads the federal government's programs on health IT adoption including Meaningful Use.
Funding to support this Webinar has been provided by Hewlett-Packard.
The document provides a 12-month evaluation report on the Better Oral Health in Long Term Care (BOH in LTC) program in two long-term care homes. It shows improvements in oral health assessment tool scores for lips, tongue, gums, teeth, and oral cleanliness from initial to 12-month follow-up assessments. A total of 49 staff were trained between the two homes. The report also provides data on denture usage and proportions of residents with healthy assessments in different oral areas.
Similar to New Eyes Dental Hygienists' Guided Mastermind (20)
Practice focusing on orofacial myofunctional therapy and Buteyko breathing retraining.
Orofacial Myofunctional Therapy is the practice of teaching clients neuromuscular techniques to alleviate orofacial disorders.
These disorders include things like:
Tongue thrusts
Lip and tongue sucking
Snoring
Pacifier, thumb uses or nail biting
Orofacial disorders can show up as crazy things like
Restless legs
Silent acid reflux
Sinus infections
Temporomandibular pain
Neck and shoulder pain
Fibromyalgia
Orthodontic relapse
Airway issues may be one of the last frontiers in health. As an afterthought airway issues are found to nearly always contribute to effective case management. Join us at this meeting March 2015.
Airway issues may be one of the last frontiers in health. As an afterthought airway issues are found to nearly always contribute to effective case management. Join us at this meeting March 2015.
The Belize mission trip was organized for November 2013 by Shirley Gutkowski. The trip involved traveling to Belize to provide aid through construction projects and community outreach. The goal was to help those in need while also experiencing the culture of Belize firsthand.
I'm joining a team of dentists and dental hygienists on a mission to SAVE teeth in Belize. Using minimally invasive techniques, we'll be saving lives by keeping people in teeth. Can you please contribute to the mission?
The Rock County LaLache League is hosting a meeting in Janesville on October 5, 2013. I'll be there educating moms on living cavity free using tried and true methods of reducing decay using xylitol. www.xylitol.org
Xlear, Inc. will offer a guided tour of their new 90,000 square foot manufacturing facility in American Fork, Utah to members of the Utah Dental Hygienists' Association as part of their annual session on September 28, 2013. The tour will be led by dental hygienist Shirley Gutkowski and will include a taste test of Xlear's new Rain Gel product and food prepared using Xlear's sugar substitute. Xlear's CEO and President as well as Shirley Gutkowski will be available for media interviews following the tour.
CareerFusion and the American Orthodontic Society (AOS) have joined forces to provide online education for dentists, dental hygienists, and dental assistants. Using webinars and online courses, CareerFusion will help bring AOS journal articles and hands-on classes to life. The first webinar will feature Dr. David Jackson discussing reasons for general dentists to include orthodontics. Future webinars will cover topics like the benefits of breastfeeding and how orthodontics can financially impact a practice. This partnership will provide added benefits to AOS members and increase membership by making education more accessible online.
We use this PP scroll at the beginning of our live programs across the country.
It gives our CareerFusion partners some exposure and also helps to entice the audience to ask questions.
Here is the course description and outline for the online course by Shirley Gutkowski and Patti DiGangi. The course is offered at WizIQ where you can enroll and pay. Join us won't you? Ensure your position and increase your productivity as well as your job satisfaction.
This document summarizes a course taught by Patti DiGangi and Shirley Gutkowski aimed at dental hygienists. The course helps revitalize clinicians' education by covering topics like caries management, periodontal disease, coding, diagnostics, and treatment options. After taking the course, participants will be able to identify health risks, explain infections, select new communication language, define approaches for oncology and dependent patients, and redefine appointment times. Patti and Shirley are experienced leaders in clinical dental hygiene known for "killing the parrots" by moving beyond basic recommendations of brushing and flossing.
Dry mouth is more than a little problem. Between bad breath, periodontal disease, and tooth breakdown, people suffering from dry mouth have a lot to worry about. Sjogren's to medication induced dry mouth your dental hygienist can be your best ally.
CareerFusion career continuum teaching clinicians how to transfer their skills into the big world. Whether or not they want to keep a hand in clinical. Our corporate partners get to interact with high end, highly motivated people who are excited by their products.
Whats teeth got to do with it fall2011 seminar brochureShirley Gutkowski
This document provides information about an upcoming seminar titled "What's Teeth Got To Do With it? Oral complications of medications and life-saving treatments". The seminar will be presented by Shirley Gutkowski, a dental hygiene expert, and will cover the latest advances in oral care for patients taking medications or receiving treatments that can impact oral health. Attendees will learn how to effectively teach clients oral hygiene techniques, evaluate referrals for oral care, and understand how good oral hygiene can reduce illness. The seminar is aimed at nurses, physician assistants, and other healthcare professionals and will provide 3 hours of continuing education credit.
CareerFusion career continuum teaching clinicians how to transfer their skills into the big world. Whether or not they want to keep a hand in clinical. Our corporate partners get to interact with high end, highly motivated people who are excited by their products.
You've wanted to understand how good oral health contributes to good health. This presentation is filled with scientific proofs and ways to use the science.
Talk to your dental hygienist or contact the author of this presentation for more information on how to make your health better by improving oral health.
Make it or Break it - Insights for achieving Product-market fit .pdfResonate Digital
This presentation was used in talks in various startup and SMB events, focusing on achieving product-market fit by prioritizing customer needs over your solution. It stresses the importance of engaging with your target audience directly. It also provides techniques for interviewing customers, leveraging Jobs To Be Done for insights, and refining product positioning and features to drive customer adoption.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Sethurathnam Ravi: A Legacy in Finance and LeadershipAnjana Josie
Sethurathnam Ravi, also known as S Ravi, is a distinguished Chartered Accountant and former Chairman of the Bombay Stock Exchange (BSE). As the Founder and Managing Partner of Ravi Rajan & Co. LLP, he has made significant contributions to the fields of finance, banking, and corporate governance. His extensive career includes directorships in over 45 major organizations, including LIC, BHEL, and ONGC. With a passion for financial consulting and social issues, S Ravi continues to influence the industry and inspire future leaders.
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Originally presented at XP2024 Bolzano
While agile has entered the post-mainstream age, possibly losing its mojo along the way, the rise of remote working is dealing a more severe blow than its industrialization.
In this talk we'll have a look to the cumulative effect of the constraints of a remote working environment and of the common countermeasures.
A presentation on mastering key management concepts across projects, products, programs, and portfolios. Whether you're an aspiring manager or looking to enhance your skills, this session will provide you with the knowledge and tools to succeed in various management roles. Learn about the distinct lifecycles, methodologies, and essential skillsets needed to thrive in today's dynamic business environment.
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
Ganpati Kumar Choudhary Indian Ethos PPT.pptx, The Dilemma of Green Energy Corporation
Green Energy Corporation, a leading renewable energy company, faces a dilemma: balancing profitability and sustainability. Pressure to scale rapidly has led to ethical concerns, as the company's commitment to sustainable practices is tested by the need to satisfy shareholders and maintain a competitive edge.
2. Shirley Gutkowski, RDH, BSDH
Clinician since 1986
Author of numerous feature articles
Researcher
Published research
International Speaker
CAREERfusion Technology Coach
Frustrated person
31. All money comes
from patient
Patients are buying
excellent care
Not dx is not
excellent care
Patients get
comfortable
Patients resist dx
in the future
46. The oral
systemic link
into practice
Dirty teeth are expensive!
Periodontal disease is an inflammatory disease
Almost all diseases have an inflammatory
component
Addressing oral biofilm and salivary
components is the dental hygiene department
Oral biofilm is the root of almost all oral
disease
Patients will SAVE money when dental hygiene
treatment is applied
47. Sleep apnea
Ortho
Perio case management
Adopt a Nursing Home
Office manual author
Order responsibilities
Digital radiography
IO photography
Marketing and PR
Protocol development
Cosmetic procedures
Practice consulting
Correspondence
Patient appreciation organizer
EMT
Tracking production
Social networking
Advanced Dx
Another language
Tongue prophy
Staff training
48. Cochrane Database Syst Rev. 2005
Routine scale and polish
for periodontal health in adults.
The research evidence is of insufficient quality
to reach any conclusions regarding the
beneficial and adverse effects of routine scaling
and polishing for periodontal health and
regarding the effects of providing this
intervention at different time intervals. High
quality clinical trials are required to address the
basic questions posed in this review.
49. Cochrane Database Syst Rev. 2007
Routine scale and polish
for periodontal health in adults.
The research evidence is of insufficient quality
to reach any conclusions regarding the
beneficial and adverse effects of routine scaling
and polishing for periodontal health and
regarding the effects of providing this
intervention at different time intervals. High
quality clinical trials are required to address the
basic questions posed in this review.
50. Cochrane Database Syst Rev. 2013
Routine scale and polish
for periodontal health in adults.
There is insufficient evidence to
determine the effects of routine scale
and polish treatments. High quality trials
conducted in general dental practice
settings with sufficiently long follow-up
periods (five years or more) are required
to address the objectives of this review.
57. CONCLUSIONS:
The occurrence of middle ear infections or
respiratory tract infections during the first year
of life is associated with
during
subsequent years.
61. Mean hours lost due to dental visit or oral
health problem.
This bar graph shows the mean number of work hours lost for those in different employment categories due to a dental visit or oral health
problem. The mean number of hours lost for executives was 2.8, for professionals 4.8, for sales persons 4.3, for administrative support staff 4.3,
for those in craft and precision positions 4.4, for technical staff 3.7, for service workers 10, and for machine operators 6.
67. One month commitment
•Weekly mastermind meetings online
•Agenda to keep on track
•Learn from one another – millennial style
•One major topic per month
68. Dental Hygienists Guided Mastermind
Monthly topic
1.25 hours per
week online
Data gathering
Reporting
Not
production
focused
77. One month commitment
• Weekly mastermind meetings online
• 1 1/4 hours
• Access to patient charts
• Desire to go to the next level of clinical dental hygiene
My name is Shirley Gutkowski, after much consideration and much agonizing, I’ve decided to offer a new kind of consulting for dental hygienists in dental practice. I’ve developed a collaborative consulting model called Guided Mastermind.
I’ve been a dental hygienist for quite some time and have written three books for dental hygienists. My research projects proved that oral health can be obtained and maintained by using xylitol. My mentoring style and arrangements have propelled many known people hygienists to their current level of exposure. I’ve helped create experts in their field and in their passion. I’m also frustrated by the status quo, and I’m always looking for a way to make things better. Which is why people have come to ask me to consult in their dental practices.
I’d like to ask the question: Are you happy in your career
Or are you just happy to get out?
Most hygienists love their job
Hygienists like
Their goal is to make sure their patients don’t have any cavities don’t need root canals or have periodontal disease.
They love their patients so much that they’ll often stick in an abusive dental office just to stay with their patients.
Dental hygienists are often the only people in the office with any license or degree after the dentist. This puts them into a weird position where they are looked at as if they’re turncoats, or prima donnas.
But the reality is that they are the highest paid members of the practice, and don’t do a lot when patients don’t come in because their worth is tied to what they do for patients. Office managers, trying to save money, ask hygienists to go home when patients cancel.
How can a hygienist stand up for themselves? How can you tell the office manager it’s illegal in most states to clock in and out throughout the day. How do you tell the dentist that you signed on for 32 hours per week not 20 or less. Sounds like scary work if you’re trying to feed your family and keep a roof over their heads?
There are many applicants per job posting, it’s hard to find a new job if you’re not fitting in at the current job.
They have a big heart and often give away products or services, not thinking about how that affects the health of the practice or their job security.
They think the dentist or practice owner sits on a pile of money that is not affected by what happens in their treatment room
Hygienists think that they dentist just wants more money from the hygiene department so that they can sit on a bigger pile of money.
Doctors just take these piles of money to the bank, if there’s a consultant around hygienists think their hard work is going to pay for the consultant.
Are you stealing from your employer? Of course not! But dentists think that hygienists not providing treatments or lower cost treatments is stealing from them, the practice and their own income. No hygienist things of giving away free treatment to a few periodontal pockets is stealing from the dentist.
Dental practice cycle, this is how a functioning healthy practice works, in its simplest form
False dental practice cycle, there are too many ethical dentists for this to be a true picture of how the practice works.
In reality all the money comes from patients buying excellent care. Never finding any treatment to offer is not good dentistry or good dental hygiene practice. In truth, there’s always something to find. By not making factual diagnosis patients get comfortable and become resistant when something BIG shows up. They’ll wonder how whatever it is got so big or so far along and lose faith in the practice. This is NOT a good scenario.
Dentists are ethical, they are not out to shake money from their patients. They get paid from spending hundreds of thousands of dollars to learn their expertise and help bring patients to health.
Patients buy excellent care, all hygienists think they provide excellent care.
Or find problems at their earliest stages.
Hygienists have to balance their education, their emotions, and the practice bottom line so their jobs are secure. Selling dentistry is a mind set they’re not comfortable with and resist loudly. What they need to realize is that it’s not a traditional selling, it’s finding problems early, it’s recommending expert excellent care for which the patient is paying.
They are struggling with how to incorporate the new oral systemic science into the practice, and that’s what’s going to set them apart and prove their worth.
There’s more to dental hygiene than removing deposits from the teeth This looks great, but this is not what we go to school to do. We learn way more than how to remove the deposits without damaging soft tissues.
We have a long list of options that we need to know about for our patients.
Hygienists can apply oral systemic medicine into their practice.
We have a long list of options that we need to know about for our patients. Nutritional information is not just telling patients to avoid sugars and soda.
Periodontal disease is a disease of the body’s imbalance.
We have a long list of options that we need to know about for our patients.
Hygienists have the unique ability to act on problems like these. And talk to patients about tongue thrust, offer thumb sucking quitting courses and more.
We have a long list of options that we need to know about for our patients.
Hygienists have ways of altering oral biofilm, using science we didn’t have 15 years ago, but has been steadily mounting.
We have a long list of options that we need to know about for our patients.
Patients are confused about oral care products, and look to hygienists as an expert in the topic.
We have a long list of options that we need to know about for our patients.
Hygienists are experts in infection control in the office and with the patients oral health.
We have a long list of options that we need to know about for our patients.
Working with children is paramount, teaching them good habits from likely the longest professional relationship that they will ever have, the one with a dental hygienist.
We have a long list of options that we need to know about for our patients.
Hygienists have a handle on the inflammatory process and can help patients reduce their inflammatory load by providing treatments and support against oral biofilms.
Options for increasing job security are found in The Purple Guide Paper Persona.
Looking at the research
Makes a person wonder what proof we have that dental hygiene treatments are valid and that patients are healthier.
Cochrane Database Syst Rev. 2007 Oct 17;(4):CD004625.
Routine scale and polish for periodontal health in adults.
Beirne P1, Worthington HV, Clarkson JE.
Author information
Update in
Cochrane Database Syst Rev. 2013;11:CD004625.
Abstract
BACKGROUND:
Many dentists or hygienists provide scaling and polishing for patients at regular intervals, even if those patients are considered to be at low risk of developing periodontal disease. There is debate over the clinical effectiveness and cost effectiveness of 'routine scaling and polishing' and the 'optimal' frequency at which it should be provided.
OBJECTIVES:
The main objectives were: to determine the beneficial and harmful effects of routine scaling and polishing for periodontal health; to determine the beneficial and harmful effects of providing routine scaling and polishing at different time intervals on periodontal health; to compare the effects of routine scaling and polishing provided by a dentist or professionals complementary to dentistry (PCD) (dental therapists or dental hygienists) on periodontal health.
SEARCH STRATEGY:
We searched the Cochrane Oral Health Group Trials Register, the Cochrane Central Register of Controlled Trials (CENTRAL), MEDLINE and EMBASE. Reference lists from relevant articles were scanned and the authors of eligible studies were contacted where possible to identify trials and obtain additional information. Date of most recent searches: 5th March 2007.
SELECTION CRITERIA:
Trials were selected if they met the following criteria: design - random allocation of participants; participants - anyone with an erupted permanent dentition who were judged to have received a 'routine scale and polish' (as defined in this review); interventions - 'routine scale and polish' (as defined in this review) and routine scale and polish provided at different time intervals; outcomes - tooth loss, plaque, calculus, gingivitis, bleeding and periodontal indices, changes in probing depth, attachment change, patient-centred outcomes and economic outcomes.
DATA COLLECTION AND ANALYSIS:
Information regarding methods, participants, interventions, outcome measures and results were independently extracted, in duplicate, by two review authors. Authors were contacted where possible and where deemed necessary for further details regarding study design and for data clarification. A quality assessment of all included trials was carried out. The Cochrane Collaboration's statistical guidelines were followed and both standardised mean differences and mean differences were calculated as appropriate using random-effects models.
MAIN RESULTS:
Nine studies were included in this review. All studies were assessed as having a high risk of bias.Two split-mouth studies provided data for the comparison between scale and polish versus no scale and polish. One study, involving patients attending a recall programme followingperiodontal treatment, found no statistically significant differences for plaque, gingivitis and attachment loss between experimental and control units at each time point during the 1 year trial. The other study, involving adolescents in a developing country with high existing levels of calculus who had not received any dental treatment for at least 5 years, reported statistically significant differences in calculus and gingivitis (bleeding) scores between treatment and control units at 6, 12 and 22 months (in favour of 'scale and polish units') following a single scale and polish provided at baseline to treatment units. For comparisons between routine scale and polish provided at different time intervals, there were some statistically significant differences in favour of scaling and polishing provided at more frequent intervals: 2 weeks versus 6 months, 2 weeks versus 12 months (for the outcomes plaque, gingivitis, pocket depth and attachment change); 3 months versus 12 months (for the outcomes plaque, calculus and gingivitis). There were no studies comparing the effects of scaling and polishing provided by dentists or professionals complementary to dentistry.
AUTHORS' CONCLUSIONS:
The research evidence is of insufficient quality to reach any conclusions regarding the beneficial and adverse effects of routine scaling and polishing for periodontal health and regarding the effects of providing this intervention at different time intervals. High quality clinical trials are required to address the basic questions posed in this review.
The Cochrane review is big on compiling research to give a better picture of what is real and what isn’t. these two papers published two years apart are both looking for better quality research to prove that scaling and polishing teeth is better for patients than not.
Cochrane Database Syst Rev. 2007 Oct 17;(4):CD004625.
Routine scale and polish for periodontal health in adults.
Beirne P1, Worthington HV, Clarkson JE.
Author information
Update in
Cochrane Database Syst Rev. 2013;11:CD004625.
Abstract
BACKGROUND:
Many dentists or hygienists provide scaling and polishing for patients at regular intervals, even if those patients are considered to be at low risk of developing periodontal disease. There is debate over the clinical effectiveness and cost effectiveness of 'routine scaling and polishing' and the 'optimal' frequency at which it should be provided.
OBJECTIVES:
The main objectives were: to determine the beneficial and harmful effects of routine scaling and polishing for periodontal health; to determine the beneficial and harmful effects of providing routine scaling and polishing at different time intervals on periodontal health; to compare the effects of routine scaling and polishing provided by a dentist or professionals complementary to dentistry (PCD) (dental therapists or dental hygienists) on periodontal health.
SEARCH STRATEGY:
We searched the Cochrane Oral Health Group Trials Register, the Cochrane Central Register of Controlled Trials (CENTRAL), MEDLINE and EMBASE. Reference lists from relevant articles were scanned and the authors of eligible studies were contacted where possible to identify trials and obtain additional information. Date of most recent searches: 5th March 2007.
SELECTION CRITERIA:
Trials were selected if they met the following criteria: design - random allocation of participants; participants - anyone with an erupted permanent dentition who were judged to have received a 'routine scale and polish' (as defined in this review); interventions - 'routine scale and polish' (as defined in this review) and routine scale and polish provided at different time intervals; outcomes - tooth loss, plaque, calculus, gingivitis, bleeding and periodontal indices, changes in probing depth, attachment change, patient-centred outcomes and economic outcomes.
DATA COLLECTION AND ANALYSIS:
Information regarding methods, participants, interventions, outcome measures and results were independently extracted, in duplicate, by two review authors. Authors were contacted where possible and where deemed necessary for further details regarding study design and for data clarification. A quality assessment of all included trials was carried out. The Cochrane Collaboration's statistical guidelines were followed and both standardised mean differences and mean differences were calculated as appropriate using random-effects models.
MAIN RESULTS:
Nine studies were included in this review. All studies were assessed as having a high risk of bias.Two split-mouth studies provided data for the comparison between scale and polish versus no scale and polish. One study, involving patients attending a recall programme followingperiodontal treatment, found no statistically significant differences for plaque, gingivitis and attachment loss between experimental and control units at each time point during the 1 year trial. The other study, involving adolescents in a developing country with high existing levels of calculus who had not received any dental treatment for at least 5 years, reported statistically significant differences in calculus and gingivitis (bleeding) scores between treatment and control units at 6, 12 and 22 months (in favour of 'scale and polish units') following a single scale and polish provided at baseline to treatment units. For comparisons between routine scale and polish provided at different time intervals, there were some statistically significant differences in favour of scaling and polishing provided at more frequent intervals: 2 weeks versus 6 months, 2 weeks versus 12 months (for the outcomes plaque, gingivitis, pocket depth and attachment change); 3 months versus 12 months (for the outcomes plaque, calculus and gingivitis). There were no studies comparing the effects of scaling and polishing provided by dentists or professionals complementary to dentistry.
AUTHORS' CONCLUSIONS:
The research evidence is of insufficient quality to reach any conclusions regarding the beneficial and adverse effects of routine scaling and polishing for periodontal health and regarding the effects of providing this intervention at different time intervals. High quality clinical trials are required to address the basic questions posed in this review.
The Cochrane Report is still looking for better research in 2013, so for eight years, nothing has shown up in the research to prove dental hygiene care is valid. That’s because no one is doing any research on it. If they know it, they’re not publishing their data. The studies are OLD, but maybe that’s because that’s all the proof we need.
Cochrane Database Syst Rev. 2013 Nov 7;11:CD004625. doi: 10.1002/14651858.CD004625.pub4.
Routine scale and polish for periodontal health in adults.
Worthington HV1, Clarkson JE, Bryan G, Beirne PV.
Author information
Abstract
BACKGROUND:
Many dentists or hygienists provide scaling and polishing for patients at regular intervals, even if those patients are considered to be at low risk of developing periodontal disease. There is debate over the clinical effectiveness and cost effectiveness of 'routine scaling and polishing' and the 'optimal' frequency at which it should be provided for healthy adults.A 'routine scale and polish' treatment is defined as scaling or polishing or both of the crown and root surfaces of teeth to remove local irritational factors (plaque, calculus, debris and staining), that does not involve periodontalsurgery or any form of adjunctive periodontal therapy such as the use of chemotherapeutic agents or root planing.
OBJECTIVES:
The objectives were: 1) to determine the beneficial and harmful effects of routine scaling and polishing for periodontal health; 2) to determine the beneficial and harmful effects of providing routine scaling and polishing at different time intervals on periodontal health; 3) to compare the effects of routine scaling and polishing with or without oral hygiene instruction (OHI) on periodontal health; and 4) to compare the effects of routine scaling and polishing provided by a dentist or dental care professional (dental therapist or dental hygienist) on periodontal health.
SEARCH METHODS:
We searched the following electronic databases: the Cochrane Oral Health Group's Trials Register (to 15 July 2013), CENTRAL (The Cochrane Library 2013, Issue 6), MEDLINE via OVID (1946 to 15 July 2013) and EMBASE via OVID (1980 to 15 July 2013). We searched the metaRegister of Controlled Trials and the US National Institutes of Health Clinical Trials Register (clinicaltrials.gov) for ongoing and completed studies to July 2013. There were no restrictions regarding language or date of publication.
SELECTION CRITERIA:
Randomised controlled trials of routine scale and polish treatments (excluding split-mouth trials) with and without OHI in healthy dentate adults, without severe periodontitis.
DATA COLLECTION AND ANALYSIS:
Two review authors screened the results of the searches against inclusion criteria, extracted data and assessed risk of bias independently and in duplicate. We calculated mean differences (MDs) (standardised mean differences (SMDs) when different scales were reported) and 95% confidence intervals (CIs) for continuous data and, where results were meta-analysed, we used a fixed-effect model as there were fewer than four studies. Study authors were contacted where possible and where deemed necessary for missing information.
MAIN RESULTS:
Three studies were included in this review with 836 participants included in the analyses. All three studies are assessed as at unclear risk of bias. The numerical results are only presented here for the primary outcome gingivitis. There were no useable data presented in the studies for the outcomes of attachment change and tooth loss. No studies reported any adverse effects.- Objective 1: Scale and polish versus no scale and polish Only one trial provided data for the comparison between scale and polish versus no scale and polish. This study was conducted in general practice and compared both six-monthly and 12-monthly scale and polish treatments with no treatment. This study showed no evidence to claim or refute benefit for scale and polish treatments for the outcomes of gingivitis, calculus and plaque. The MD for six-monthly scale and polish, for the percentage of index teeth with bleeding at 24 months was -2% (95% CI -10% to 6%; P value = 0.65), with 40% of the sites in the control group with bleeding. The MD for 12-monthly scale and polish was -1% (95% CI -9% to 7%; P value = 0.82). The body of evidence was assessed as of low quality.- Objective 2: Scale and polish at different time intervals Two studies, both at unclear risk of bias, compared routine scale and polish provided at different time intervals. When comparing six with 12 months there was insufficient evidence to determine a difference for gingivitis at 24 months SMD -0.08 (95% CI -0.27 to 0.10). There were some statistically significant differences in favour of scaling and polishing provided at more frequent intervals, in particular between three and 12 months for the outcome of gingivitis at 24 months, with OHI, MD -0.14 (95% CI -0.23 to -0.05; P value = 0.003) and without OHI MD -0.21 (95% CI -0.30 to -0.12; P value < 0.001) (mean per patient measured on 0-3 scale), based on one study. There was some evidence of a reduction in calculus. This body of evidence was assessed as of low quality.- Objective 3: Scale and polish with and without OHIOne study provided data for the comparison of scale and polish treatment with and without OHI. There was a reduction in gingivitis for the 12-month scale and polish treatment when assessed at 24 months MD -0.14 (95% CI -0.22 to -0.06) in favour of including OHI. There were also significant reductions in plaque for both three and 12-month scale and polish treatments when OHI was included. The body of evidence was once again assessed as of low quality.- Objective 4: Scale and polish provided by a dentist compared with a dental care professionalNo studies were found which compared the effects of routine scaling and polishing provided by a dentist or dental care professional (dental therapist or dental hygienist) onperiodontal health.
AUTHORS' CONCLUSIONS:
There is insufficient evidence to determine the effects of routine scale and polish treatments. High quality trials conducted in general dental practice settings with sufficiently long follow-up periods (five years or more) are required to address the objectives of this review.
That is until the insurance companies get in on the act. In 2011 Cigna combed through their files and found over 3000 patients who had both dental and medial insurance and had diabetes saved over $2000 in downline medical costs. That savings is over an above the cost of the dental treatment.
Research from CIGNA Supports Potential Association between Treated Gum Disease and Reduced Medical Costs for People with Diabetes
SUNRISE, Fla., March 29, 2011 - The results from a new CIGNA study support that there is a potential association between treated periodontal (gum) disease and reduced medical costs for patients with diabetes. The findings of the three-year claims study were presented during a recent meeting of the International Association for Dental Research (IADR) in San Diego.
The study was presented by Dr. Clay Hedlund, a CIGNA dental director, Dr. Marjorie Jeffcoat, Dean Emeritus and professor, University of Pennsylvania School of Dental Medicine, Dr. Robert Genco, a SUNY Distinguished Professor, University at Buffalo Schools of Dental Medicine, and Dr Nipul Tanna, clinical assistant professor, University of Pennsylvania School of Dental Medicine. Drs. Jeffcoat and Genco are members of the CIGNA Dental Clinical Advisory Panel.* IADR is a non-profit organization dedicated to advancing research and increasing knowledge to improve oral health worldwide.
CIGNA's Dr. Hedlund said the study corroborates the results of CIGNA's prior research, presented at the IADR meeting in 2009, in support of a possible association between the treatment of gum disease and lower medical costs in the treatment of diabetes. In the current study, patients who were treated for gum disease in the first year of the study and then received regular maintenance care thereafter had lower medical costs than those patients who had previously been treated for gum disease but did not receive regular maintenance care. On average, medical costs were $2,483 per year lower, or 23 percent less, for patients with diabetes who had proper gum disease treatment.
“With the increase in the prevalence of diabetes, and great concern for our ever-increasing medical costs, this study suggests that periodontal therapy may help reduce the disease burden, as well as medical costs of treatment for patients with diabetes,” said Dr. Robert Genco.
“The link between periodontal disease and diabetes has been firmly established and the association is a concern," said Dr. Marjorie Jeffcoat. “Periodontal disease can place individuals with diabetes at greater risk for diabetic complications, including mortality from cardiovascular disease and diabetic nephropathy. Advancing our understanding on how treatment for gum disease can affect the health of people with diabetes will help lead to the creation of evidence-based treatment standards that could benefit millions of people and help reduce medical costs at the same time.”
Dr. Clay Hedlund noted, “These results suggest that treating gum disease has benefits beyond better oral health and may also help to control medical costs for some patients as well. We are pleased to be part of the dental community’s ongoing research into the links between good oral health and good overall health.”
About the Research
The length of the study period was three full years, 2006 to 2008. It included an examination of medical and dental claims of over 46,094 individuals aged 18-62 who were enrolled in both CIGNA medical and CIGNA dental plans. The medical cost analysis included 3,449 patients from this group who received treatment for diabetes. These patients were presumed to also have had gum disease since they had received periodontal (gum) therapy at some point.
Two different groups of patients with gum disease were then compared. Individuals in the first group received initial treatment for gum disease during the first (baseline) year of the study and received regular maintenance care thereafter (1,355 patients). Individuals in the second group received treatment for periodontal disease prior to the baseline year, and did not receive regular maintenance care during the study period (2,094 patients).
Lower medical costs among patients being treated for diabetes were observed in the group who received periodontal treatment in the first year and then regular maintenance care thereafter. Conversely, medical costs were higher in the group of patients who received treatment prior to the baseline year and did not receive regular maintenance care thereafter. These medical cost differences averaged $2,483 per patient in 2008. These results are part of ongoing studies at CIGNA.
CIGNA is an industry leader in providing integrated medical and dental plans to address the emerging association between periodontal disease and chronic medical conditions and between periodontal disease and pregnancy. In 2006, CIGNA launched its Oral Health Integration Program, the first program of its kind to be offered by a health services company. Through this program, CIGNA dental plan customers with certain health care conditions, or those who are pregnant, are eligible to receive 100 percent reimbursement for out-of-pocket costs associated with periodontal scaling and root planing and periodontal maintenance. In addition, expectant mothers may receive extra dental cleanings as needed during pregnancy. The program was expanded earlier this year to include more people and coverage for more conditions. These integrated programs are designed to help eliminate cost as a barrier to seeking appropriate treatment for gum disease and ultimately improve health.
*About the CIGNA Dental Clinical Advisory Panel – The CIGNA Dental Clinical Advisory panel helps to create innovative approaches to new technologies, medical/dental integration and evidence-based strategies. Organized by CIGNA, this independent panel consists of leaders in the dental profession, many of whom are published and have served in leadership roles within their specialty or the American Dental Association. Several panel members have current academic appointments in major schools of dentistry, including the University of PA, Tufts, SUNY, and UCLA.
Patients compliant with their medial care, not with their dental care. This is the kind of research we need to put into practice. How will the conversations change once you have a handle on this kind of information. How can you know about it if you’re seeing patients most of the time you’re at work and then get sent home. Is this kind of research the kind of stuff you should do on your own free time? Or in the dental office between patients?
By knowing these kinds of statistics hygiensits can have another level of conversation with their patients. One that can save them money not just cost them money.
By having dental hygiene treatment sick patients can spend less money.
Not just in old sick people either. Imagine the conversation you can have with the parent of a child who has ear infections. Or better yet, with pediatricians who see ear infections all the time.
Three out of four children will have at least one ear infection by their third birthday. In fact, ear infections are the most common reason parents bring their child to a doctor.
$25 and $250 for those without insurance, depending upon the clinic and the region of the country. Copays for office visits range between $5 and $75, depending upon the insurance company. The average insured individual in the U.S. has a $19 office visit copay.
Antibiotics are typically prescribed for patients with a bacterial ear infection. These usually cost between $20 and $110 for seven days worth of treatment. One of the most common antibiotics prescribed for ear infection, Amoxicillin, costs between $20 and $70
Dental decay and periodontal disease are both preventable chronic diseases.
Acute care costs can also be reduced in hospitals. This study was done with nurses applying dental hygiene to people in intensive care.
The impact of a simple, low-cost oral care protocol on ventilator-associated pneumonia rates in a surgical intensive care unit.
Sona CS, Zack JE, Schallom ME, McSweeney M, McMullen K, Thomas J, Coopersmith CM, Boyle WA, Buchman TG, Mazuski JE, Schuerer DJ.
Source
Departments of Nursing, Barnes-Jewish Hospital, St Louis, Missouri, USA. css1719@bjc.org
Abstract
OBJECTIVE:
The purpose of this study was to determine the effects of a simple low-cost oral care protocol on ventilator-associated pneumonia rates in a surgical intensive care unit.
DESIGN:
Preintervention and postintervention observational study.
SETTING:
Twenty-four bed surgical/trauma/burn intensive care units in an urban university hospital.
PATIENTS:
All mechanically ventilated patients that were admitted to the intensive care unit between June 1, 2004 and May 31, 2005.
INTERVENTIONS:
An oral care protocol to assist in prevention of bacterial growth of plaque by cleaning the patients' teeth with sodium monoflurophosphate 0.7% paste and brush, rinsing with tap water, and subsequent application of a 0.12% chlorhexidine gluconate chemical solution done twice daily at 12-hour intervals.
MEASUREMENTS AND MAIN RESULTS:
During the preintervention period from June 1, 2003 to May 31, 2004, there were 24 infections in 4606 ventilator days (rate = 5.2 infections per 1000 ventilator days). After the institution of the oral care protocol, there were 10 infections in 4158 ventilator days, resulting in a lower rate of 2.4 infections per 1000 ventilator days. This 46% reduction in ventilator-associated pneumonia was statistically significant (P = .04). Staff compliance with the oral care protocol during the 12-month period was also monitored biweekly and averaged 81%. The total cost of the oral care protocol was US$2187.49. There were 14 fewer cases of ventilator-associated pneumonia, which led to a decrease in cost of US$140 000 to US$560 000 based on the estimated cost per ventilator-associated pneumonia infection of US$10 000 to US$40 000. There was an overall reduction in ventilator-associated pneumonia without a change to the gram-negative or gram-positive microorganism profile.
CONCLUSIONS:
The implementation of a simple, low-cost oral care protocol in the surgical intensive care unit led to a significantly decreased risk of acquiring ventilator-associated pneumonia.
This study also used nurses. What would the cost savings have been if dental hygienist would have been employed. How will your conversations with patients change with this knowledge?
The impact of a simple, low-cost oral care protocol on ventilator-associated pneumonia rates in a surgical intensive care unit.
Sona CS, Zack JE, Schallom ME, McSweeney M, McMullen K, Thomas J, Coopersmith CM, Boyle WA, Buchman TG, Mazuski JE, Schuerer DJ.
Source
Departments of Nursing, Barnes-Jewish Hospital, St Louis, Missouri, USA. css1719@bjc.org
Abstract
OBJECTIVE:
The purpose of this study was to determine the effects of a simple low-cost oral care protocol on ventilator-associated pneumonia rates in a surgical intensive care unit.
DESIGN:
Preintervention and postintervention observational study.
SETTING:
Twenty-four bed surgical/trauma/burn intensive care units in an urban university hospital.
PATIENTS:
All mechanically ventilated patients that were admitted to the intensive care unit between June 1, 2004 and May 31, 2005.
INTERVENTIONS:
An oral care protocol to assist in prevention of bacterial growth of plaque by cleaning the patients' teeth with sodium monoflurophosphate 0.7% paste and brush, rinsing with tap water, and subsequent application of a 0.12% chlorhexidine gluconate chemical solution done twice daily at 12-hour intervals.
MEASUREMENTS AND MAIN RESULTS:
During the preintervention period from June 1, 2003 to May 31, 2004, there were 24 infections in 4606 ventilator days (rate = 5.2 infections per 1000 ventilator days). After the institution of the oral care protocol, there were 10 infections in 4158 ventilator days, resulting in a lower rate of 2.4 infections per 1000 ventilator days. This 46% reduction in ventilator-associated pneumonia was statistically significant (P = .04). Staff compliance with the oral care protocol during the 12-month period was also monitored biweekly and averaged 81%. The total cost of the oral care protocol was US$2187.49. There were 14 fewer cases of ventilator-associated pneumonia, which led to a decrease in cost of US$140 000 to US$560 000 based on the estimated cost per ventilator-associated pneumonia infection of US$10 000 to US$40 000. There was an overall reduction in ventilator-associated pneumonia without a change to the gram-negative or gram-positive microorganism profile.
CONCLUSIONS:
The implementation of a simple, low-cost oral care protocol in the surgical intensive care unit led to a significantly decreased risk of acquiring ventilator-associated pneumonia.
Nearly half a million dollars was saved by including $2000 of oral care protocols to their patients in the ICU.
All of this is why I decided to offer Oral Systemic Guided Mastermind sessions. To give dental hygienists a new set of eyes to see solutions to current issues and to focus on solutions to