Nacaro Williams and Lourdes Lugo own Top Gun Aerospace Consulting, which provides quality management system implementation and auditing services. Their mission is to serve clients through sustainable quality systems with honesty and a commitment to excellence. They assist clients with establishing quality policies, objectives, documentation, procedures, training, and other elements needed for ISO certification in industries such as aerospace and defense. They also offer optional MRP system implementation.

1. Welcome
Nacaro Williams
topgunaerospace@gmail.com
832-776-4959

2. Introductions
Nacaro Williams
• 24 years retired Navy Senior Chief
• 20 years of Aviation Quality Experience
• RABQSA/EXEMPLAR Certified (AIEA) ISO 9001 /
AS9100
• Completed over 600 QMS Audits
• Expert in Aerospace Standards to include but not limited
to ISO 9000, 9001, 17021, AS9100, AS9120, AS9104/1,
and more

3. Lourdes Lugo
• Technical Coordinator for several certifying bodies in the
Aerospace and Defense industries.
• Technical expert in providing and updating technical
audit files regarding Aerospace Accreditation for over
250 Aerospace clients in OASIS database for the
Aerospace Program Managers and client services in the
industry.
• ISO 9001 Certified Lead Auditor
• TGAS Customer Service Representative

4. Our Mission Statement
To serve our clients by providing the highest
quality professional services through the
implementation of sustainable quality
management systems.

5. Our Values
• Our values: Honesty, integrity, and
commitment to quality are important to us.
We are honest and straightforward in all
our dealings with clients.
• We strive for excellence and aim to
exceed expectations

6. What We Do
• Meet with Management and establish Quality Policy
• Meet with Management and establish Quality Objectives
• Conduct a “Gap Analysis” to determine needed
documentation
• Create an ISO compliant Quality Manual
• Create ISO required Quality Procedures

7. What We Do
• Create all required forms as needed
• Establish a Corrective and Preventive Action System
• Lead management through the required Management
Review Meeting
• Conduct employee awareness training
• Establish a Document Control system

8. What We Do
• Train an “in-house” ISO required “Management
Representative”
• Assist with Registrar selection
• Conduct and document the ISO pre-certification Internal
Audit
• Coordinate activities with HR to assure employee
documentation is in place
• Establish a calibration system (if required),

9. What We Do
• Act as Company’s liaison during Certification Audit (If
contracted to do so)
• We can roll out a Manufacturing Resource Planning
(MRP) system capable of capturing production planning,
scheduling, and inventory control system used to
manage manufacturing processes (optional)

10. Top Gun Aerospace Consulting
The Best Choice in Quality Management
System Implementation!