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TOOLS OF ASSESSMENT
QUESTIONNAIRE
PRESENTED BY,
NEENU MOHAN
QUESTIONNAIRE: MEANING
 It is widely used in educational area to obtain
information about certain conditions and practices.
A questionnaire refers to a device for securing answers to
a series of questions by using a form, which the respondent
fills in himself/herself.
 A questionnaire is a tool that consist of a
series of questions that are given to an
individual or a group of individuals, to obtain
information or data with regard to a problem or
aspect.
 It is most flexible tool in collecting both qualitative and
quantitative information.
TYPES OF QUESTIONNAIRE
CLOSED ENDED
QUESTIONNAIRE
OPEN ENDED
QUESTIONNAIRE
CLOSED ENDED QUESTIONNAIRE
Questionnaire that sort or quick responses are known
as closed ended or RESTRICTED TYPE.
It include a set of questions to which
respondents can reply in a limited number of
ways.
The respondent may be asked to respond with
either yes/no answer or else.
He/she may be asked to put a tick mark in the
space provided for the answer.
OPEN ENDED QUESTIONS
It calls for a free response in the
respondent’s own words.
This is an unstructured type and
no clues are provided.
There is a possibility for getting in
depth responses and the
respondent is free to give his own
response.
MERITS
The questionnaire has great
potentialities when it is properly used.
When the subject of the study are
scattered far and wide ,it would be a better
tool as compared to the tools like interview
, or observation. It makes possible contact
with many who could not otherwise be
reached.
It can cover a large group at the same
time.
It is easy to plan, construct and
administer.
It places less pressure on the subject
for immediate response. He can answer
it at leisure, where as
interview/observation demands
specific fixation of time and situation.
It may be used as a preliminary tool
for conducting a depth study later on by
any other method.
MERITS CONT..
LIMITATIONS
It’s reliability and validity is low.
It gives a biased sample. The matter of non response
is always a big question mark
Some respondents may not like to put their views on
controversial issues in writing. Such views can be
drawn only through interviews.
The behaviors , gestures , reactions and emotions of
the respondent remain unnoticed.
The questionnaire does not provide for any
opportunity to the investigator to establish
rapport with the subject.
If the subject misinterprets a question or gives
an incomplete or indefinite response ,nothing
can be done. As against this, in an interview
there is always a possibility of rephrasing
questions for further clarification. Here the
question can not be repeated.
LIMITATIONS CONT.
• Deals with a significant topic
• Seeks only that information which cannot be obtained from other
sources such as census data
• As short as possible, only long enough to get the essential data.
• Attractive in appearance, neatly arranged, and clearly duplicated or
printed. Directions are clear and complete. Questions are objective,
with no leading suggestions to the desired response
• Questions are presented in good psychological order,
proceeding from general to more specific responses.
Characteristics of a good questionnaire
THINGS TO REMEMBER WHILE
CONSTRUCTING A QUESTIONNAIRE
LANGUAGE USED: Language used should have an appropriate
vocabulary, which give complete and accurate communication.
For example: 1) Double negative sentences should avoid.
2)Avoid double barreled questions.
3) underline the words with special emphasis .
INFORMATION LEVEL OF RESPONDENTS.
NO LEADING QUESTIONS: Questions should be objective without
any leading suggestions
SEQUENCE OF QUESTIONS: Sequence of questionnaire should be
both logical and psychological. Questions should be arranged in such
a way that the ideas should flow from one to another and motivate the
respondent to think of the next question without any difficulty.
EXPERTS OPINION
Cont…..
LENGTH OF QUESTIONNAIRE: It should not be too lengthy or too
short. It should not be so lengthy so that the respondent gets tired of
solving it.
PRELIMINARY TRY OUT
SOCIAL ACCEPTANCE OF RESPONS
VALIDITY
RELIABILITY
QUESTIONNAIRE
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Neenunew

  • 1.
  • 3. QUESTIONNAIRE: MEANING  It is widely used in educational area to obtain information about certain conditions and practices. A questionnaire refers to a device for securing answers to a series of questions by using a form, which the respondent fills in himself/herself.  A questionnaire is a tool that consist of a series of questions that are given to an individual or a group of individuals, to obtain information or data with regard to a problem or aspect.  It is most flexible tool in collecting both qualitative and quantitative information.
  • 4. TYPES OF QUESTIONNAIRE CLOSED ENDED QUESTIONNAIRE OPEN ENDED QUESTIONNAIRE
  • 5. CLOSED ENDED QUESTIONNAIRE Questionnaire that sort or quick responses are known as closed ended or RESTRICTED TYPE. It include a set of questions to which respondents can reply in a limited number of ways. The respondent may be asked to respond with either yes/no answer or else. He/she may be asked to put a tick mark in the space provided for the answer.
  • 6. OPEN ENDED QUESTIONS It calls for a free response in the respondent’s own words. This is an unstructured type and no clues are provided. There is a possibility for getting in depth responses and the respondent is free to give his own response.
  • 7. MERITS The questionnaire has great potentialities when it is properly used. When the subject of the study are scattered far and wide ,it would be a better tool as compared to the tools like interview , or observation. It makes possible contact with many who could not otherwise be reached. It can cover a large group at the same time.
  • 8. It is easy to plan, construct and administer. It places less pressure on the subject for immediate response. He can answer it at leisure, where as interview/observation demands specific fixation of time and situation. It may be used as a preliminary tool for conducting a depth study later on by any other method. MERITS CONT..
  • 9. LIMITATIONS It’s reliability and validity is low. It gives a biased sample. The matter of non response is always a big question mark Some respondents may not like to put their views on controversial issues in writing. Such views can be drawn only through interviews. The behaviors , gestures , reactions and emotions of the respondent remain unnoticed.
  • 10. The questionnaire does not provide for any opportunity to the investigator to establish rapport with the subject. If the subject misinterprets a question or gives an incomplete or indefinite response ,nothing can be done. As against this, in an interview there is always a possibility of rephrasing questions for further clarification. Here the question can not be repeated. LIMITATIONS CONT.
  • 11. • Deals with a significant topic • Seeks only that information which cannot be obtained from other sources such as census data • As short as possible, only long enough to get the essential data. • Attractive in appearance, neatly arranged, and clearly duplicated or printed. Directions are clear and complete. Questions are objective, with no leading suggestions to the desired response • Questions are presented in good psychological order, proceeding from general to more specific responses. Characteristics of a good questionnaire
  • 12. THINGS TO REMEMBER WHILE CONSTRUCTING A QUESTIONNAIRE LANGUAGE USED: Language used should have an appropriate vocabulary, which give complete and accurate communication. For example: 1) Double negative sentences should avoid. 2)Avoid double barreled questions. 3) underline the words with special emphasis . INFORMATION LEVEL OF RESPONDENTS. NO LEADING QUESTIONS: Questions should be objective without any leading suggestions SEQUENCE OF QUESTIONS: Sequence of questionnaire should be both logical and psychological. Questions should be arranged in such a way that the ideas should flow from one to another and motivate the respondent to think of the next question without any difficulty. EXPERTS OPINION
  • 13. Cont….. LENGTH OF QUESTIONNAIRE: It should not be too lengthy or too short. It should not be so lengthy so that the respondent gets tired of solving it. PRELIMINARY TRY OUT SOCIAL ACCEPTANCE OF RESPONS VALIDITY RELIABILITY