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The social impact of GLAMs
in Wikipedia
Trilce Navarrete
Erasmus University Rotterdam - @TrilceNavarrete
Wikimedia Conferentie Nederland – 4 November 2017
About myself
• PhD in Letters: History of Digital Museums.
• Background in Art History, Museum Studies,
Economics of the Arts, and Information
Science.
• Researcher, lecturer for past 17 years.
• International projects and associations:
• Enumerate, EGMUS, CIDOC, MCN, ACEI
• RICHES, ViMM
• Keywords: digital museums (GLAMs),
research, statistics, value=access.
Today1. GLAMs
Collections
Values
2. Social impact
Human capital
3. GLAMs in Wiki
Findings
4. Closing
Take home
North Holland Archive (8 months)
Total Monthly Page Views: 579
Drawing EN Wiki monthly views: 574
https://commons.wikimedia.org/wiki/File:NL-HlmNHA_53004652_02_Zesbandgordeldier.tif
GLAMs
Are our repositories of culture
Culture is:
UNESCO Declaration on Cultural Diversity 2001
the set of distinctive spiritual, material, intellectual and
emotional features of society or a social group, and that it
encompasses, in addition to art and literature, lifestyles,
ways of living together, value systems, traditions and beliefs
Amsterdam Museum (35 months)
Total Monthly Page Views: 1.2 million
Painting EN Wiki monthly views: 328,634
https://commons.wikimedia.org/wiki/File:Johannes_Lingelbach_001.jpg
GLAMsCulture conveys identity, meaning and values.
GLAMs collections generally include the
tangible expressions of culture.
(intangibles are made tangible through
documentation practices =video, text, photo)
Prints, photographs, drawings, documents,
paintings, sculptures, furniture, medals,
books, dishes, ships, instruments, textiles,
tools …
NIBG (47 months)
Total Monthly Page Views: 15 million
Photograph EN Wiki monthly views:
330,002
https://commons.wikimedia.org/wiki/File:Paul,_George_&_John.png
GLAMsValue of collections depend on people
Access and use enable interpretation of value
Economic value, expressed in financial terms
(e.g. price at auction),
Cultural value, echoing a specific time and place
(e.g. style used by an artist),
Social value, reflecting the morals of a group
(e.g. collections as means for education),
providing connection to others (e.g. identity).
People give culture various / variable values.
Hortus Bontanicus Leiden (9 months)
Total Monthly Page Views: 37,000
Litho EN Wiki monthly views: 8,300
https://commons.wikimedia.org/wiki/File:Afbeelding-053-
Hosta_sieboldiana.tif
GLAMsWhat are our current social values?
GLAMs provide access to diverse
information = DIVERSITY
Collections support learning of new ways of
thinking = TOLERANCE, INNOVATION
Universal access to GLAMs increase human
capital (skills and knowledge) = EQUITY
Culture enables inclusive, safe, resilient and
sustainable communities = WELL-BEING
National Museum of World Cultures (16 months)
Total Monthly Page Views: 15 million
Photograph EN Wiki monthly views: 328,634
https://commons.wikimedia.org/wiki/File:COLLECTIE_TROPENMUSEUM_Een_Europeaan_
ccineert_Indonesische_pati%C3%ABnten_met_neosalvarsaan_tegen_de_ziekte_framboes
TMnr_10006691.jpg
Key contribution: increase human capital
Stock of education, skills, culture and
knowledge stored in human beings
Needs renewed investment to prevent decay
University of Amsterdam (36 months)
Total Monthly Page Views: 2.2 million
Photograph EN Wiki monthly views: 402,326
https://commons.wikimedia.org/wiki/File:Decalogue_parchment_by_Jekuthiel_S
ofer_1768.jpg
EN = Ten Commandments
AR = Christianity
LT = Tora
NL = The exodus
The social impact of GLAMs in Wiki can be
identified in the following:
Repositories function as community hubs, as
places to transfer knowledge across time and
place, resulting in social renewal
Access to collections (and articles) reinforce
the expression of identity, pride, sense
of place and belonging
Interacting with the collections (and articles)
promotes social inclusion, tolerance,
respect for diversity, and inspires learning
Access to quality content contributes to
learning, which feeds human capital
Amsterdam Museum (35 months)
Total Monthly Page Views: 1 million
Painting EN Wiki monthly views: 68,898
https://commons.wikimedia.org/wiki/File:MG_056-De_Beurs_van_Hendrick_de_Keyser.jpg
Findings
Rijksmuseum Museum (51 months)
Total Monthly Page Views: 19.5 million
Painting EN Wiki monthly views: 328,634
https://commons.wikimedia.org/wiki/File:Anthonie_van_Leeuwenhoek_(1632-
1723)._Natuurkundige_te_Delft_Rijksmuseum_SK-A-957.jpeg
Change in accessibility: onsite (100yrs) and online (5yrs).
• Onsite peak: 300,000 visitors
• Average per year: 94,500 visitors
• Online Wikipedia peak: 18 million clicks
• Average per year: 1.7 million clicks
• (Average clicks per year on the NMWC website: 600,000)
0
50000
100000
150000
200000
250000
300000
350000
Numberofvisitors
0
5
10
15
20
Numberofviewsin
millions
Knowledge transfer among broader audience
Change in participation
(partial data onsite)
0
200
400
600
800
1000
1200
1400
1600
1800
2000
Numberofarticles
English Wikipedia Indonesian Wikipedia German Wikipedia Dutch Wikipedia
0
2000
4000
6000
8000
10000
12000
14000
16000
Numberofviews(inthousands)
English Wikipedia Indonesian Wikipedia German Wikipedia Dutch Wikipedia
Readers mostly on English Wikipedia
Followed by Indonesian readers
Edits mostly on Indonesian Wikipedia
Followed by English and Dutch editions
Create sense of community, reinforce expression of identity
Change in object mobility: onsite exhibits and online
articles.
Online use of collection (5 years): 12% objects
(of 1% of collection).
Online peak (frequency): 135 articles (May 2015).
Onsite use of collection (100 years):
10% of objects.
Onsite peak (frequency): 10 exhibits.
10%
90%
Onsite
Exhibitions
Storage
12%
88%
Online
Articles
Commons
99%
1%
Museum
Wiki
Reuse of collections inspires learning, respect for diversity
FindingsOnline is complementary of onsite.
Preference onsite for 3D and online for 2D:
• Objects photographed in context (e.g. tool in use).
Onsite, object view increases with:
• Time (when accounting for 3D).
Online, object view increases with:
• Time.
• Quality of article (= greater number of images).
• Diversity of images (related to quality).
• English version, followed by Indonesian and Dutch.
• Topic (geography).
Tropenmuseum (86 months)
Total Monthly Page Views: 15 million
Photograph EN Wiki monthly views:
328,634
https://commons.wikimedia.org/wiki/File:COLLECTIE_TROPENMUSEUM_
Portert_van_twee_jonge_Balinese_danseressen_TMnr_10004678b.jpg
Access to greater skills and knowldge
Dataset: 28,613 paintings in 160,174 Wikipedia articles (2015)
Method:
- Using Wikidata (all paintings: N=117,000,
with image/ date/ keyword: N=64,700)
- Wikipedia API
(complement data with author/ description)
- Identify those with an article: N=28,613
Availability of images online leads to reuse
Preference for portraits to depict concept
= iconic use of artworks
Cultural (linguistic) preference for paintings as icons.
French and Portuguese editions most likely to use artworks
Access facilitates learning, reinforce sense of pride
Dataset: 10,054 paintings English Wikipedia articles (2017)
Method:
- Wikidata ‘paintings’ = 224,374
- With location / date / creator = 89,637 (excluding doubles)
- With image = 27,501
- Wikipedia articles = 10,054 (36% of images used in articles)
- Long tail = popularity of few items (most used in <20 pages)
0
20
40
60
80
100
120
140
160
180
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46
10,054
Potential for greater impact
Overview of 10,055 ‘paintings’ by year.
0
200
400
600
800
1000
1200
-900
801
1215
1295
1332
1365
1394
1420
1440
1458
1477
1495
1513
1531
1549
1567
1585
1603
1621
1639
1657
1675
1693
1711
1729
1747
1765
1783
1801
1819
1837
1855
1873
1891
1909
1927
1945
1963
1981
1999
Paintings Images
Copyright hole
Potential for improved access
Take home
• .
Textielmuseum (30 months)
Total Monthly Page Views:
194,000
Photo NL Wiki monthly views:
67,255
https://commons.wikimedia.org/wiki/File:Textielmuse
um-cabinet-03.jpg
GLAMsGLAMs hold the tangible expression of our
identity, morals and values.
Access to collections contributes to social
renewal by promoting learning, diversity,
tolerance, equity, and well-being.
The value of the collections depends on
people’s use. Wiki Commons facilitates reuse
of collections, in a learning environment.
Social impact of GLAMs in Wiki grows
exponentially (millions worldwide!).
Catherijneconvent (32 months)
Total Monthly Page Views: 146,000
Painting NL Wiki monthly views: 17,509
https://commons.wikimedia.org/wiki/File:MCC-
10185_Portret_van_Maarten_Luther_(1483-1546)_(1).tif
Thank you !
• top
University of Amsterdam
(36 months)
Total Monthly Page Views:
2.2 million
Print EN Wiki monthly views:
179,968
https://commons.wikimedia.org/wiki/File:Cynailuru
s_guttata_-_1818-1842_-_Print_-
_Iconographia_Zoologica_-
_Special_Collections_University_of_Amsterdam_-
_(white_background).jpg
For references see
TrilceNavarrete.com/publications

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Navarrete - The Social Value of Wikipedia

  • 1. The social impact of GLAMs in Wikipedia Trilce Navarrete Erasmus University Rotterdam - @TrilceNavarrete Wikimedia Conferentie Nederland – 4 November 2017
  • 2. About myself • PhD in Letters: History of Digital Museums. • Background in Art History, Museum Studies, Economics of the Arts, and Information Science. • Researcher, lecturer for past 17 years. • International projects and associations: • Enumerate, EGMUS, CIDOC, MCN, ACEI • RICHES, ViMM • Keywords: digital museums (GLAMs), research, statistics, value=access.
  • 3. Today1. GLAMs Collections Values 2. Social impact Human capital 3. GLAMs in Wiki Findings 4. Closing Take home North Holland Archive (8 months) Total Monthly Page Views: 579 Drawing EN Wiki monthly views: 574 https://commons.wikimedia.org/wiki/File:NL-HlmNHA_53004652_02_Zesbandgordeldier.tif
  • 4. GLAMs Are our repositories of culture Culture is: UNESCO Declaration on Cultural Diversity 2001 the set of distinctive spiritual, material, intellectual and emotional features of society or a social group, and that it encompasses, in addition to art and literature, lifestyles, ways of living together, value systems, traditions and beliefs
  • 5. Amsterdam Museum (35 months) Total Monthly Page Views: 1.2 million Painting EN Wiki monthly views: 328,634 https://commons.wikimedia.org/wiki/File:Johannes_Lingelbach_001.jpg
  • 6. GLAMsCulture conveys identity, meaning and values. GLAMs collections generally include the tangible expressions of culture. (intangibles are made tangible through documentation practices =video, text, photo) Prints, photographs, drawings, documents, paintings, sculptures, furniture, medals, books, dishes, ships, instruments, textiles, tools … NIBG (47 months) Total Monthly Page Views: 15 million Photograph EN Wiki monthly views: 330,002 https://commons.wikimedia.org/wiki/File:Paul,_George_&_John.png
  • 7. GLAMsValue of collections depend on people Access and use enable interpretation of value Economic value, expressed in financial terms (e.g. price at auction), Cultural value, echoing a specific time and place (e.g. style used by an artist), Social value, reflecting the morals of a group (e.g. collections as means for education), providing connection to others (e.g. identity). People give culture various / variable values. Hortus Bontanicus Leiden (9 months) Total Monthly Page Views: 37,000 Litho EN Wiki monthly views: 8,300 https://commons.wikimedia.org/wiki/File:Afbeelding-053- Hosta_sieboldiana.tif
  • 8. GLAMsWhat are our current social values? GLAMs provide access to diverse information = DIVERSITY Collections support learning of new ways of thinking = TOLERANCE, INNOVATION Universal access to GLAMs increase human capital (skills and knowledge) = EQUITY Culture enables inclusive, safe, resilient and sustainable communities = WELL-BEING National Museum of World Cultures (16 months) Total Monthly Page Views: 15 million Photograph EN Wiki monthly views: 328,634 https://commons.wikimedia.org/wiki/File:COLLECTIE_TROPENMUSEUM_Een_Europeaan_ ccineert_Indonesische_pati%C3%ABnten_met_neosalvarsaan_tegen_de_ziekte_framboes TMnr_10006691.jpg
  • 9. Key contribution: increase human capital Stock of education, skills, culture and knowledge stored in human beings Needs renewed investment to prevent decay University of Amsterdam (36 months) Total Monthly Page Views: 2.2 million Photograph EN Wiki monthly views: 402,326 https://commons.wikimedia.org/wiki/File:Decalogue_parchment_by_Jekuthiel_S ofer_1768.jpg EN = Ten Commandments AR = Christianity LT = Tora NL = The exodus
  • 10. The social impact of GLAMs in Wiki can be identified in the following: Repositories function as community hubs, as places to transfer knowledge across time and place, resulting in social renewal Access to collections (and articles) reinforce the expression of identity, pride, sense of place and belonging Interacting with the collections (and articles) promotes social inclusion, tolerance, respect for diversity, and inspires learning Access to quality content contributes to learning, which feeds human capital Amsterdam Museum (35 months) Total Monthly Page Views: 1 million Painting EN Wiki monthly views: 68,898 https://commons.wikimedia.org/wiki/File:MG_056-De_Beurs_van_Hendrick_de_Keyser.jpg
  • 11. Findings Rijksmuseum Museum (51 months) Total Monthly Page Views: 19.5 million Painting EN Wiki monthly views: 328,634 https://commons.wikimedia.org/wiki/File:Anthonie_van_Leeuwenhoek_(1632- 1723)._Natuurkundige_te_Delft_Rijksmuseum_SK-A-957.jpeg
  • 12. Change in accessibility: onsite (100yrs) and online (5yrs). • Onsite peak: 300,000 visitors • Average per year: 94,500 visitors • Online Wikipedia peak: 18 million clicks • Average per year: 1.7 million clicks • (Average clicks per year on the NMWC website: 600,000) 0 50000 100000 150000 200000 250000 300000 350000 Numberofvisitors 0 5 10 15 20 Numberofviewsin millions Knowledge transfer among broader audience
  • 13. Change in participation (partial data onsite) 0 200 400 600 800 1000 1200 1400 1600 1800 2000 Numberofarticles English Wikipedia Indonesian Wikipedia German Wikipedia Dutch Wikipedia 0 2000 4000 6000 8000 10000 12000 14000 16000 Numberofviews(inthousands) English Wikipedia Indonesian Wikipedia German Wikipedia Dutch Wikipedia Readers mostly on English Wikipedia Followed by Indonesian readers Edits mostly on Indonesian Wikipedia Followed by English and Dutch editions Create sense of community, reinforce expression of identity
  • 14. Change in object mobility: onsite exhibits and online articles. Online use of collection (5 years): 12% objects (of 1% of collection). Online peak (frequency): 135 articles (May 2015). Onsite use of collection (100 years): 10% of objects. Onsite peak (frequency): 10 exhibits. 10% 90% Onsite Exhibitions Storage 12% 88% Online Articles Commons 99% 1% Museum Wiki Reuse of collections inspires learning, respect for diversity
  • 15. FindingsOnline is complementary of onsite. Preference onsite for 3D and online for 2D: • Objects photographed in context (e.g. tool in use). Onsite, object view increases with: • Time (when accounting for 3D). Online, object view increases with: • Time. • Quality of article (= greater number of images). • Diversity of images (related to quality). • English version, followed by Indonesian and Dutch. • Topic (geography). Tropenmuseum (86 months) Total Monthly Page Views: 15 million Photograph EN Wiki monthly views: 328,634 https://commons.wikimedia.org/wiki/File:COLLECTIE_TROPENMUSEUM_ Portert_van_twee_jonge_Balinese_danseressen_TMnr_10004678b.jpg Access to greater skills and knowldge
  • 16. Dataset: 28,613 paintings in 160,174 Wikipedia articles (2015) Method: - Using Wikidata (all paintings: N=117,000, with image/ date/ keyword: N=64,700) - Wikipedia API (complement data with author/ description) - Identify those with an article: N=28,613 Availability of images online leads to reuse Preference for portraits to depict concept = iconic use of artworks Cultural (linguistic) preference for paintings as icons. French and Portuguese editions most likely to use artworks Access facilitates learning, reinforce sense of pride
  • 17. Dataset: 10,054 paintings English Wikipedia articles (2017) Method: - Wikidata ‘paintings’ = 224,374 - With location / date / creator = 89,637 (excluding doubles) - With image = 27,501 - Wikipedia articles = 10,054 (36% of images used in articles) - Long tail = popularity of few items (most used in <20 pages) 0 20 40 60 80 100 120 140 160 180 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 10,054 Potential for greater impact
  • 18. Overview of 10,055 ‘paintings’ by year. 0 200 400 600 800 1000 1200 -900 801 1215 1295 1332 1365 1394 1420 1440 1458 1477 1495 1513 1531 1549 1567 1585 1603 1621 1639 1657 1675 1693 1711 1729 1747 1765 1783 1801 1819 1837 1855 1873 1891 1909 1927 1945 1963 1981 1999 Paintings Images Copyright hole Potential for improved access
  • 19. Take home • . Textielmuseum (30 months) Total Monthly Page Views: 194,000 Photo NL Wiki monthly views: 67,255 https://commons.wikimedia.org/wiki/File:Textielmuse um-cabinet-03.jpg
  • 20. GLAMsGLAMs hold the tangible expression of our identity, morals and values. Access to collections contributes to social renewal by promoting learning, diversity, tolerance, equity, and well-being. The value of the collections depends on people’s use. Wiki Commons facilitates reuse of collections, in a learning environment. Social impact of GLAMs in Wiki grows exponentially (millions worldwide!). Catherijneconvent (32 months) Total Monthly Page Views: 146,000 Painting NL Wiki monthly views: 17,509 https://commons.wikimedia.org/wiki/File:MCC- 10185_Portret_van_Maarten_Luther_(1483-1546)_(1).tif
  • 21. Thank you ! • top University of Amsterdam (36 months) Total Monthly Page Views: 2.2 million Print EN Wiki monthly views: 179,968 https://commons.wikimedia.org/wiki/File:Cynailuru s_guttata_-_1818-1842_-_Print_- _Iconographia_Zoologica_- _Special_Collections_University_of_Amsterdam_- _(white_background).jpg For references see TrilceNavarrete.com/publications