Narrative therapy views problems as arising from the stories people tell about their world and aims to help clients develop alternative stories. The therapist acts as a detective to understand the client's experiences and helps the client become the author of their own life by asking questions, exploring exceptions to problems, and facilitating the discovery of new meanings and perspectives through conversation. The goal is not to fix problems but to create shifts in the client's stories that empower them and bring new competence and resolution to difficulties.