© 2015 N-able Technologies, Inc. All rights reserved. 1
Announcing
N-central 10.1
© 2015 N-able Technologies, Inc. All rights reserved. 2
Hosts
Ali Mahmoud
Sr Product Marketing Manager
@alimahmoud_
Scott Parker
Product Manager
© 2015 N-able Technologies, Inc. All rights reserved. 3
N-central 10
© 2015 N-able Technologies, Inc. All rights reserved. 4
N-central 10 Adoption
N-central 10
© 2015 N-able Technologies, Inc. All rights reserved. 5
N-central 10.1 Overview
Patch Management Organization
Automation
MSP Manager
Integration
© 2015 N-able Technologies, Inc. All rights reserved. 6
Problem with Patch Management
© 2015 N-able Technologies, Inc. All rights reserved. 7
ConfigureYour Profiles
© 2015 N-able Technologies, Inc. All rights reserved. 8
CreateYour MaintenanceWindow
© 2015 N-able Technologies, Inc. All rights reserved. 9
Schedule a Patch DownloadWindow
© 2015 N-able Technologies, Inc. All rights reserved. 10
ScheduleThe InstallationWindow
© 2015 N-able Technologies, Inc. All rights reserved. 11
ScheduleThe Reboot Window
© 2015 N-able Technologies, Inc. All rights reserved. 12
Configure rules
© 2015 N-able Technologies, Inc. All rights reserved. 13
Review
© 2015 N-able Technologies, Inc. All rights reserved. 14
Patch On Demand
© 2015 N-able Technologies, Inc. All rights reserved. 15
Customer Sites
© 2015 N-able Technologies, Inc. All rights reserved. 16
A better way to organize devices
Customer Site Devices
Customer 1 Headquarters Devices 1..n
Data Centre Devices 1..n
Remote Worker 1 Devices 1..n
Customer 2 Location 1 Devices 1..n
Location 2 Devices 1..n
Location n Devices 1..n
Customer 3 Servers Devices 1..n
Workstations Devices 1..n
Network Devices Devices 1..n
Customer Devices
Customer 1 Devices 1..n
Customer 2 Devices 1..n
Customer 3 Devices 1..n
Customer 4 Devices 1..n
Customer n Devices 1..n
© 2015 N-able Technologies, Inc. All rights reserved. 17
Configuring Customer Sites
© 2015 N-able Technologies, Inc. All rights reserved. 18
Moving Devices Between Sites
© 2015 N-able Technologies, Inc. All rights reserved. 19
Automation
© 2015 N-able Technologies, Inc. All rights reserved. 20
A great IT support experience
Brand new
look and feel
© 2015 N-able Technologies, Inc. All rights reserved. 21
A great IT support experience
Easy access to
training videos
© 2015 N-able Technologies, Inc. All rights reserved. 22
Sample text
And tool tips
© 2015 N-able Technologies, Inc. All rights reserved. 23
MSP Manager Integration
© 2015 N-able Technologies, Inc. All rights reserved. 24
Our deepest PSA &Ticketing integration yet
© 2015 N-able Technologies, Inc. All rights reserved. 25
Support Customers Better, Together
N-central MSP Manager
© 2015 N-able Technologies, Inc. All rights reserved. 26
What’s new in N-central 10.1
PATCH MANAGEMENT
• Patch On Demand
• Scheduling through
Maintenance Windows
• Patch On Boot
• Patch Setup Wizard
• Patch Status service
messaging
• Patch Cache control
CUSTOMER SITES
• Create multiple “Sites”
under a single client
• Moving devices wizard
• Probe Assignment
• Monitoring Assignment
• Enhanced navigation
options
OTHER ENHANCEMENTS
• Global notification control
• Mac Agent Installer
AUTOMATION MANAGER
• Improved branding
• Re-drag and drop
• Help content per object
MSP MANAGER INTEGRATION
• Asset export
• Auto ticket create & close
• Manual ticket creation
• Manual ticket updating
• Service Item update (billing)
• Time Entry
© 2015 N-able Technologies, Inc. All rights reserved. 27
N-central 10 Demo
© 2015 N-able Technologies, Inc. All rights reserved. 28
N-central 10.1 is
Available Now!
© 2015 N-able Technologies, Inc. All rights reserved. 29
Questions?
© 2015 N-able Technologies, Inc. All rights reserved. 30
Thank you
© 2015 N-able Technologies, Inc. All rights reserved. 31
Legal Information
The N-able Technologies and N-central trademarks are the exclusive
property of N-able Technologies, Inc. and its affiliates, are registered with
the U.S. Patent and Trademark Office and the Canadian Intellectual
Property Office, and may be registered or pending registration in other
countries. All other N-able trademarks, service marks, and logos may be
common law marks, registered or pending registration in the United
States, Canada, or in other countries. All other trademarks mentioned
herein are used for identification purposes only and may be or are
trademarks or registered trademarks of their respective companies.

N central 10 1 launch webinar

  • 1.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 1 Announcing N-central 10.1
  • 2.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 2 Hosts Ali Mahmoud Sr Product Marketing Manager @alimahmoud_ Scott Parker Product Manager
  • 3.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 3 N-central 10
  • 4.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 4 N-central 10 Adoption N-central 10
  • 5.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 5 N-central 10.1 Overview Patch Management Organization Automation MSP Manager Integration
  • 6.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 6 Problem with Patch Management
  • 7.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 7 ConfigureYour Profiles
  • 8.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 8 CreateYour MaintenanceWindow
  • 9.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 9 Schedule a Patch DownloadWindow
  • 10.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 10 ScheduleThe InstallationWindow
  • 11.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 11 ScheduleThe Reboot Window
  • 12.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 12 Configure rules
  • 13.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 13 Review
  • 14.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 14 Patch On Demand
  • 15.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 15 Customer Sites
  • 16.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 16 A better way to organize devices Customer Site Devices Customer 1 Headquarters Devices 1..n Data Centre Devices 1..n Remote Worker 1 Devices 1..n Customer 2 Location 1 Devices 1..n Location 2 Devices 1..n Location n Devices 1..n Customer 3 Servers Devices 1..n Workstations Devices 1..n Network Devices Devices 1..n Customer Devices Customer 1 Devices 1..n Customer 2 Devices 1..n Customer 3 Devices 1..n Customer 4 Devices 1..n Customer n Devices 1..n
  • 17.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 17 Configuring Customer Sites
  • 18.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 18 Moving Devices Between Sites
  • 19.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 19 Automation
  • 20.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 20 A great IT support experience Brand new look and feel
  • 21.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 21 A great IT support experience Easy access to training videos
  • 22.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 22 Sample text And tool tips
  • 23.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 23 MSP Manager Integration
  • 24.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 24 Our deepest PSA &Ticketing integration yet
  • 25.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 25 Support Customers Better, Together N-central MSP Manager
  • 26.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 26 What’s new in N-central 10.1 PATCH MANAGEMENT • Patch On Demand • Scheduling through Maintenance Windows • Patch On Boot • Patch Setup Wizard • Patch Status service messaging • Patch Cache control CUSTOMER SITES • Create multiple “Sites” under a single client • Moving devices wizard • Probe Assignment • Monitoring Assignment • Enhanced navigation options OTHER ENHANCEMENTS • Global notification control • Mac Agent Installer AUTOMATION MANAGER • Improved branding • Re-drag and drop • Help content per object MSP MANAGER INTEGRATION • Asset export • Auto ticket create & close • Manual ticket creation • Manual ticket updating • Service Item update (billing) • Time Entry
  • 27.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 27 N-central 10 Demo
  • 28.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 28 N-central 10.1 is Available Now!
  • 29.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 29 Questions?
  • 30.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 30 Thank you
  • 31.
    © 2015 N-ableTechnologies, Inc. All rights reserved. 31 Legal Information The N-able Technologies and N-central trademarks are the exclusive property of N-able Technologies, Inc. and its affiliates, are registered with the U.S. Patent and Trademark Office and the Canadian Intellectual Property Office, and may be registered or pending registration in other countries. All other N-able trademarks, service marks, and logos may be common law marks, registered or pending registration in the United States, Canada, or in other countries. All other trademarks mentioned herein are used for identification purposes only and may be or are trademarks or registered trademarks of their respective companies.