Join Product Manager Shawn Zenz as he rounds out this series with a discussion about Automation Manager Policy based monitoring. AMPs are a new way for MSPs to easily automate tasks using our streamlined “drag and drop” interface. AMP based monitoring can help you transform Proactive or Reactive workflows into meaningful, efficient monitoring including Self-Healing and Alerting and completely transforms the monitoring space. In this webinar Shawn will demonstrate how to: • Create monitoring from Automation Policies • Convert your existing PowerShell scripts into monitoring • Automatically create PSA tickets to track automation work as billable time

1. Automating your Microsoft® world
Part 3:
A brand new way to automate with AMPs
© 2014 N-able Technologies, Inc. All rights reserved.

2. Presented By
© 2014 N-able Technologies, Inc. All rights reserved.
Ali Mahmoud
Product Marketing
@alimahmoud_
Shawn Zenz
Product Manager

3. A brand new way to monitor with AMPs
1. Remote Monitoring & Management Overview
2. Automation Overview
3. AMP monitoring
4. Demo: Creating AMPs
5. Profitability Impact
© 2014 N-able Technologies, Inc. All rights reserved.

4. Application and Cloud Efficiencies
1. Remote Monitoring & Management Overview
2. Automation Overview
3. AMP monitoring
4. Demo: Creating AMPs
5. Profitability Impact
© 2014 N-able Technologies, Inc. All rights reserved.

5. NOC Notification
Helpdesk
Notification
Customer B
Customer C
N-central® Architecture
© 2014 N-able Technologies, Inc. All rights reserved.

6. Application and Cloud Efficiencies
1. Remote Monitoring & Management Overview
2. Automation Overview
3. AMP monitoring
4. Demo: Creating AMPs
5. Profitability Impact
© 2014 N-able Technologies, Inc. All rights reserved.

7. N-central Rule
Licensing Service Templates Scheduled Tasks Alerts
N-central Operating Systems Automation Policies
Support Ticket
Creation
Backup Applications AV Scan Jobs Billing Information
Security (AV) Hardware Backup/Restore Jobs Notifications
Patch Network Utilization Application Install Escalations
Automating with N-central
© 2014 N-able Technologies, Inc. All rights reserved.

8. N-central Rule
Licensing Service Templates Scheduled Tasks Alerts
N-central Operating Systems Automation Policies
Support Ticket
Creation
Backup Applications AV Scan Jobs Billing Information
Security (AV) Hardware Backup/Restore Jobs Notifications
Patch Network Utilization Application Install Escalations
Automating with N-central
© 2014 N-able Technologies, Inc. All rights reserved.

9. N-central Rule
Licensing Service Templates Scheduled Tasks Alerts
N-central Operating Systems Automation Policies
Support Ticket
Creation
Backup Applications AV Scan Jobs Billing Information
Security (AV) Hardware Backup/Restore Jobs Notifications
Patch Network Utilization Application Install Escalations
Automating with N-central
© 2014 N-able Technologies, Inc. All rights reserved.

10. N-central Rule
Licensing Service Templates Scheduled Tasks Alerts
N-central Operating Systems Automation Policies
Support Ticket
Creation
Backup Applications AV Scan Jobs Billing Information
Security (AV) Hardware Backup/Restore Jobs Notifications
Patch Network Utilization Application Install Escalations
Automating with N-central
© 2014 N-able Technologies, Inc. All rights reserved.

11. N-central Rule
Licensing Service Templates Scheduled Tasks Alerts
N-central Operating Systems Automation Policies
Support Ticket
Creation
Backup Applications AV Scan Jobs Billing Information
Security (AV) Hardware Backup/Restore Jobs Notifications
Patch Network Utilization Application Install Escalations
Automating with N-central
© 2014 N-able Technologies, Inc. All rights reserved.

12. OS Automation: Workstation
Creating Filters
© 2014 N-able Technologies, Inc. All rights reserved.
N-central
Filters describe a group
of devices to perform
automation on

13. © 2014 N-able Technologies, Inc. All rights reserved.
Customer 1 Customer 2 Customer 3
OS Automation: Workstation
Manually creating rules for each customer is too much effort
WeeklyMaintenance_01 WeeklyMaintenance_02 WeeklyMaintenance_03

14. © 2014 N-able Technologies, Inc. All rights reserved.
Centralized Automation
One rule to maintain
Consistent for all customers
Easy to add new customers
N-central
Customer 1 Customer 2 Customer 3
WeeklyMaintenance

15. Application and Cloud Efficiencies
1. Remote Monitoring & Management Overview
2. Automation Overview
3. AMP monitoring
4. Demo: Creating AMPs
5. Profitability Impact
© 2014 N-able Technologies, Inc. All rights reserved.

16. Using AMP Based Monitoring
© 2014 N-able Technologies, Inc. All rights reserved.
Complex requirements become easy
monitoring
Self-Healing
Alerting
Auto-create PSA tickets

17. Complex requirements become
easy monitoring
Example: Group Policy Settings
© 2014 N-able Technologies, Inc. All rights reserved.

18. Self-Healing
© 2014 N-able Technologies, Inc. All rights reserved.

19. Alerting
© 2014 N-able Technologies, Inc. All rights reserved.

20. Auto-create PSA tickets
© 2014 N-able Technologies, Inc. All rights reserved.

21. Application and Cloud Efficiencies
1. Remote Monitoring & Management Overview
2. Automation Overview
3. AMP monitoring
4. Demo: Creating AMPs
5. Profitability Impact
© 2014 N-able Technologies, Inc. All rights reserved.

22. Automation Manager
© 2014 N-able Technologies, Inc. All rights reserved.
1. Select an action
2. Drag to policy
3. Save & run

23. Live Demo:
© 2014 N-able Technologies, Inc. All rights reserved.
Creating AMPs to:
 Complex requirements become
easy monitoring
 Self-Healing
 Alerting
 Auto-create PSA tickets

24. Application and Cloud Efficiencies
1. Remote Monitoring & Management Overview
2. Automation Overview
3. AMP monitoring
4. Demo: Creating AMPs
5. Profitability Impact
© 2014 N-able Technologies, Inc. All rights reserved.

25. Manual Maintenance vs Automation
© 2014 N-able Technologies, Inc. All rights reserved.
Weekly Maintenance Manual Automation
Workstation 30min /desktop 15 min one-time
Server 30min /server 15 min one-time
SQL maintenance 30min /server 15min one-time
Exchange cleanup 30min /server 15min one-time

26. Average Customer Deployment
© 2014 N-able Technologies, Inc. All rights reserved.
Manual
Maintenance
1 Customer
Manual
Maintenance
5 Customer
Manual
Maintenance
10 Customer
20 Workstation 40 hours 200 hours 400 hours
2 Server 12 hours 60 hour 120 hour
Total 52 hours 260 hours 520 hours

27. Now for the best part!
© 2014 N-able Technologies, Inc. All rights reserved.

28. Automation Manager
Is included in your pro RMM license
© 2014 N-able Technologies, Inc. All rights reserved.

29. Provide Great Service
Automation
Manager
Help Desk
Manager
Report
Manager
Remote
Control
Manager
Build Recurring Revenue
Security
Manager
Backup
Manager
Patch
Manager
Audit
Manager
Mobile
Manager
N-central RMM
An MSP’s complete toolkit
© 2014 N-able Technologies, Inc. All rights reserved.

30. Legal Information
The N-able Technologies and N-central trademarks are the exclusive property of
N-able Technologies, Inc. and its affiliates, are registered with the U.S. Patent
and Trademark Office and the Canadian Intellectual Property Office, and may be
registered or pending registration in other countries. All other N-able
trademarks, service marks, and logos may be common law marks, registered or
pending registration in the United States, Canada, or in other countries. All
other trademarks mentioned herein are used for identification purposes only
and may be or are trademarks or registered trademarks of their respective
companies.
© 2013 N-able Technologies, Inc. All rights reserved. © 2014 N-able Technologies, Inc. All rights reserved.