N central 10 - AutoTask PSA Integration

The wait is over! Join us to explore the latest feature packed release of N-central! N-central 10 was the culmination of over 2 years of research and development to make service delivery easier. We overhauled the UI, made workflows easier and introduced a brand new way to assist customers with Direct Support. We couldn’t have done it without you our partners giving us feedback and making sure we got every little detail just right. With N-central 10.1 we continue our mission of creating software for better IT service. Here are just some of the great features we’ve packed into this release: • MSP Manager integration: Automate ticket creation and device data imports into MSP Manager. • Patch scheduling: A patch setup wizard and new dynamic scheduling makes it easy to configure patching exactly the way you like. • Device organization: The ability to specify sites for a customer to organize devices into locations or groups based on how you manage them. • Streamlining automation: Automation Manager has a brand new look and feel and some enhancements to make drag and drop automation even easier. Join Ali Mahmoud and Scott Parker as they introduce you to this great new release.

Marketing for the MSP: 5 Steps to Building a Great (and measurable) Marketing...

N-able Report Manager 4.3 -- Patch Management Just Got Easier

Start off the New Year right, and join us for this concise 20 minute webcast to see the new features in N-able’s Report Manager. With new reporting power and ease of use, Report Manager is a perennial Partner favorite. This release focuses on the area of patch reporting and in this webcast we’ll look at this in detail. In just 20 minutes Product Manager Karen Recoskie will show you: • How Report Manager contributes to your success as an MSP • New features and enhancements in the latest release of Report Manager • An end-to-end overview of patch reporting • How to use Report Manager to show your customers the value of your patching services

Report Manager 4.3 Launch

What’s New in Report Manager See all the new features in N-able Report Manager! Report Manager delivers reporting power and ease of use you’re unlikely to find anywhere else. See why Report Manager is a perennial Partner favorite. In just 20 minutes we’ll show you: · New features & data in the latest release of Report Manager · How to include custom branding for each end customer · How to make reporting automated and easy · Which reports MSPs value the most · How reporting can be an important customer touch point

MSP Manager Launch Webinar

MSP Manager is cloud-based service management software that helps you support customers and run an effective IT service business. It provides an agile, comprehensive suite of tools to create tickets, schedule technicians and bill customers – for a streamlined way to manage your business. Use MSP Manager to: • Create tickets and assign the best technician in seconds • Organize your service teams • Create account integrated invoices tailored to each customer’s needs • Track your business- see how many customers are being supported, how many billable hours are accumulated • And more! Join Product Marketing Manager Ali Mahmoud and Product Manager Drew Bradford as they introduce this great new addition to the SolarWinds N-able product family.

RMM 101 part 3 -- analysis and reporting

How can you consistently update your customers on your management without adding to your workload? In part three of our intro to remote monitoring and management we explore numerous areas of RMM reporting, making the distinction between good technical data for you and business reports for your customers: • Dashboards –Good for quickly troubleshooting an individual device • Analytics – Discover trends across devices and react accordingly • Customer reporting – Providing the information customers care about

Reporting the value of your managed services

Watch this 20 minute “coffee-cast” and see how the new features in N-able Report Manager deliver reporting power and ease of use you’re unlikely to find anywhere else. See why Report Manager is a perennial partner favorite. In just 20 minutes we’ll show you: • New features & data in the latest release of Report Manager • How to include custom branding for each end-customer • How to make reporting automated and easy • How reporting can be an important customer touch point

Maintaining a customer’s critical equipment consumes the majority of an MSP’s time. In this webinar we will provide some tips to help you save time and avoid major issues. In part two of our intro to remote monitoring and management series, we review best practices for managing servers and network devices: • Monitoring best practices (Exchange, database, etc) • Automating preventative maintenance to decrease the number of support issues • Configuring notifications and ticket escalations to ensure issues are resolved quickly

Advance your business using Report Manager

In this webinar, Sales Engineer Omar Kahiel explores 2 Key uses for Report Manager: Auditing your Customer Environment with Report Manager: Gain a thorough understanding of your Customers’ networks using N-central’s comprehensive set of reporting tools. Omar will review the Network Assessment Report, the Hardware and Software Inventories, Patch Status and the Executive Summary Scorecard. Proving Your Value as a Managed Service Provider: Inform and impress your customers through improved quarterly meetings. Omar will discuss the benefits of quarterly client meetings and demonstrate how using the Executive Summary, Hardware Inventory and the Hardware Upgrade Planning Report to demonstrate your value.

Increase customers without increasing headcount

How secure are your customers.pptx

Despite great advances in security software in the last decade, malware has evolved into a multi-million dollar white collar crime industry. Many small and medium-businesses (SMBs) do not understand the impact malware can have on them until it is too late. Join N-able security expert Bryan Zimmerman for a discussion around the 5 biggest security problems your customers are facing and how you as their IT service provider can keep their data and networks safe and secure.

Coupa Analytics: Actionable Insights to Optimize Your Spend

Social Media for the MSP

Software AG France Community

Social media is arguably one of the strongest and most affordable marketing tools available to MSPs today. So why aren’t you doing more? In a recent survey, 76% of marketers said social media is actually helping their companies close deals. Additionally, social media is a great way to build the company culture, be seen and heard by partners, prospects and customers and learn a lot more about what makes the market tick. In this webinar, our experts from WhiteFox will provide you the Cliff notes on best practices around Social Media including where to play, how to play, what and when to post, who to engage with and what to avoid. Guest speakers include: • Marie Rourke, president, WhiteFox Marketing • Nicole Reisberg, social media strategist, WhiteFox Marketing

Innovation Day Paris 10 avril 2014 - IBO Fuels Smarter Business Operations fo...

Business Agility: Leveraging the Power of Coupa Configuration

Atmosphere Scripting

RMM 101 -- Workstation Management

Welcome to our remote monitoring & management (RMM) introductory series. In this series we review the fundamentals of delivering managed services. In part one we review the core elements of workstation management including: • Streamlining workstation onboarding (Discovery, patching, AV deployment) • Automating weekly/monthly maintenance • Tips for faster support and how to avoid always using remote control Presented by the N-able team, this is a series you won't want to miss. Register today!

Fastest Path to Supplier Enablement

Atmosphere Coffee Break - Scripting & Order Entry

Atmosphere Coffee Break - Automated Call Distributor (ACD)

Odoo Help Desk

Celine George

astTECS Call Center Solutions

Jyothis John

*astTECS is a telecom centric enterprise headquartered in Bangalore (with a branch at Kochi) with a vision to revolutionize the telecom market with the Open Source Technology ASTERISK™, which is considered to be the ‘Future of Telephony’. We are the pioneers in India to develop Asterisk™ to provide cost effective telephony solutions that are feature rich, extremely flexible, versatile, flexible, customizable and scalable to meet all requirements of small to large enterprises.

Welcome to Alcohol Detection Systems

Brian Makela

Invoicing Innovation - Taking Accounts Payable to the Next Level

Rewriting the rules of patch managementArun Gopinath

Abila MIP Purchasing Package: Requisitions and Purchase Orders with Encumbrance

Net at Work

The following areas are covered: • The process of creation of an electronic requisition. This includes the availability of user-definable rules relating to who creates, who approves, and your ability to limit both creation and approval based on user-definable business rules. • Workflow process from the Electronic Requisition to the Purchase Order. • Availability of Encumbrance creation as a result of a Purchase Order. • Tracking the PO and Encumbrance through to Accounts Payable payment. • Available reporting throughout the process – from requisition to PO, and through full liquidation of the encumbrance, and close of the PO.

Extending Odoo with a Comprehensive Budgeting and Forecasting Capability

Odoo

Getting the most out of your ConnectWise Integration with N-central

Ticket management and tracking billable hours is time consuming for many managed service businesses. We’ve made the job easier with N-central 10 and our deepest ConnectWise integration yet. Join us on June 17th where we will review: • Setting up your ConnectWise integration with N-central (including billing profiles) • How to access & update tickets within N-central • Automatically creating & updating PSA Tickets based on actions taken in N-central

The how and why of patch management

Despite the constant stream of drama-filled news about the latest security exploits, many businesses lag behind in making investments in patch management. Whether the mindset is “Windows updates itself” or “we’ll deal with problems as they occur” – many have yet to invest in a regular patch management program. Explaining patch management is not only necessary but is in fact vital to business productivity and continuity. Join N-able’s Scott Parker for some great data and hard numbers on patch management and some tips on how to get your customers on a regular patch management program. They will cover: • How to position patch management (and deal with common objections) • Where are the missing patches? • What are the consequences of unpatched systems?

What's hot

Rmm101 server management

Advance your business using Report Manager

Increase customers without increasing headcount

How secure are your customers.pptx

Coupa Analytics: Actionable Insights to Optimize Your Spend

Social Media for the MSP

Software AG France Community

Innovation Day Paris 10 avril 2014 - IBO Fuels Smarter Business Operations fo...

Business Agility: Leveraging the Power of Coupa Configuration

Atmosphere Scripting

RMM 101 -- Workstation Management

Fastest Path to Supplier Enablement

Atmosphere Coffee Break - Scripting & Order Entry

Atmosphere Coffee Break - Automated Call Distributor (ACD)

Odoo Help Desk

Celine George

astTECS Call Center Solutions

Jyothis John

Welcome to Alcohol Detection Systems

Brian Makela

Invoicing Innovation - Taking Accounts Payable to the Next Level

Rewriting the rules of patch managementArun Gopinath

Abila MIP Purchasing Package: Requisitions and Purchase Orders with Encumbrance

Net at Work

Extending Odoo with a Comprehensive Budgeting and Forecasting Capability

Odoo

What's hot (20)

Rmm101 server management

Advance your business using Report Manager

Increase customers without increasing headcount

How secure are your customers.pptx

Coupa Analytics: Actionable Insights to Optimize Your Spend

Social Media for the MSP

Innovation Day Paris 10 avril 2014 - IBO Fuels Smarter Business Operations fo...

Business Agility: Leveraging the Power of Coupa Configuration

Atmosphere Scripting

RMM 101 -- Workstation Management

Fastest Path to Supplier Enablement

Atmosphere Coffee Break - Scripting & Order Entry

Atmosphere Coffee Break - Automated Call Distributor (ACD)

Odoo Help Desk

astTECS Call Center Solutions

Welcome to Alcohol Detection Systems

Invoicing Innovation - Taking Accounts Payable to the Next Level

Rewriting the rules of patch management

Abila MIP Purchasing Package: Requisitions and Purchase Orders with Encumbrance

Extending Odoo with a Comprehensive Budgeting and Forecasting Capability

Similar to N central 10 - AutoTask PSA Integration

Getting the most out of your ConnectWise Integration with N-central

The how and why of patch management

IFRS 15 - The state of progress in Europe

Aptitude Software

3 ways to optimize it business management

MSP Manager provides an agile, comprehensive suite of tools to create tickets, schedule technicians and bill customers, giving you a streamlined way to support customers and manage your business. Use MSP Manager to: • Create tickets and assign the best technician in seconds • Organize your service teams • Create account integrated invoices tailored to each customer’s needs • Track your business- see how many customers are being supported, how many billable hours are accumulated • And more! Join Product Marketing Manager Ali Mahmoud for an in-depth look at this great new addition to the SolarWinds N-able product family.

Europe Webinar DISTRIBUTION

Aptitude Software

N-able webinar:Build recurring revenue in 45 days

Skillaware™ Company of sedApta Group

Providing managed services to your customers is more than just a proven method to retaining your existing customer base. By providing managed services, you create a recurring revenue stream that allows you to proactively plan for the growth of your business. Higher margins and a better business valuation are two of the additional benefits of providing managed services to your customer base. Not just for IT shops anymore, copier companies, Telco’s and VoIP companies are securing their place in their market by adding managed services to their business profile. This session will highlight how VoIP companies all over the world have followed N-able’s systematic approach to cross and up sell existing customers and execute on a new clients acquisition strategy to increase services revenue.

CA Workload Automation ESP: Tips and Tricks for Getting the Most Out of Your...

CA Technologies

In this session you will learn not only about the new features and capabilities of CA Workload Automation ESP Edition but also about ways to reduce manual intervention, and streamline your batch and online systems for increased efficiencies. Kim Gilmore, Lead Technical Consultant at Telus joins John Rooney, CA Technologies to talk about ways to optimize and improve job flows. For more information, please visit http://cainc.to/Nv2VOe

SedApta automotive case study

AppSphere 15 - Turning to Unified Monitoring & Real-time Application Analytics

AppDynamics

Travelport, a B2B Travel Commerce platform enterprise company, has many custom-built enterprise applications. Monitoring and the concept of Application Performance Management (APM) as a whole was not part of the company DNA. Late delivery and poor performing applications prompted Travelport to look more closely at the maturity of its development and monitoring practices and of existing solutions. The company took an ambitious effort to adopt a “new” unifying tool strategy combining APM and analytics, and overcome cultural barrier to bring development and monitoring teams close together. If you are an ecommerce enterprise with customer-facing and custom-built applications, join this session to get insights into: -Why we chose the road towards unified application monitoring strategy and overcoming common challenges most organizations wrestle with -Why log analytics weren't enough -Turning to AppDynamics Application Analytics to get real-time insights into business and performance data This deck was originally shared at AppSphere 2015.

Top 5 Reasons to Use Web Help Desk for Ticketing Management

SolarWinds

Backup manager

Tracy Trottier

More than any other service an MSP provides, a good data backup is priceless. There’s no better feeling than quickly restoring your customer to full operation after they have experienced a major failure. Protecting customer data is a crucial component of the IT services you provide – and now you can do it easier and more affordably with Backup Manager from N-able. Join SolarWinds N-able Sales Engineer Jason Murphy as he highlights how Backup Manager can help you: • Meet SLA Targets • Protect critical business data • Minimize business disruption

Case Study: SAIC Provides Full Lifecycle Monitoring Services to the Public Se...

CA Technologies

Sometimes making a federal case for something is a good thing. Join this public sector Managed Services Provider (MSP) to learn how they created an Integrated Service Management Center to supply state and local government with 24x7 IT services with CA Unified Infrastructure Management. This session will explain the best practices required to provide full lifecycle services and solutions in the U.S. federal government, state/local and global commercial markets, specializing in providing a broad range of higher-end, differentiated technical capabilities. For more information, please visit http://cainc.to/Nv2VOe

IT Financial Management at GameStop

CA Technologies

Inflectra Partner Program 2021

Inflectra

Ahead of the Stream: How to Future-Proof Real-Time Analytics

Inside Analysis

Business seems to move faster by the day, with the most cutting edge companies taking advantage of real-time data streams for heavy duty analytics. But with so much innovation happening in so many places, how can companies stay ahead of the game? One answer is to future-proof your analytics architecture by using an abstraction layer that can translate your business use-case or work-flow to one of many leading innovative technologies to address the growing number of use cases in this dynamic field. Register for this episode of The Briefing Room to hear veteran Analyst Dr. Robin Bloor, as he explains how a data flow architecture can harness a wide range of streaming solutions. He'll be briefed by Anand Venugopal of Impetus Technologies, who will showcase his company's StreamAnalytix platform, which was designed from the ground up to leverage multiple major streaming engines available today, including Apache Spark, Apache Storm and others. He'll demonstrate how StreamAnalytix provides enterprise-class performance while incorporating best-of-breed open-source components. View the archive at: https://bloorgroup.webex.com/bloorgroup/lsr.php?RCID=925d1e9b639b78c6cf76a1bbbf485b2b

Lean License Management via SAP

team-WIBU

Since its inception in 1972, SAP has grown its global market dominance relentlessly. The latest version goes far beyond the standard paradigms of an ERP system and includes an entire business suite ready for the digital economy. Gone are the days when isolated software packages were handling different back office processes. Today, analytics, CRM, data management, ERP, financial management, HR, product lifecycle management, and supply chain management are tied in one unique modular platform. This makes the integration of CodeMeter License Central with SAP even more relevant; with their capabilities combined, the two products provide greater convenience for users across the global community. CodeMeter License Central is Wibu-Systems’ database-derived license entitlement application for the automatic creation, delivery, and management of software licenses. Available in multiple languages, the product has become a reference standard for license lifecycle management. For years, it has already been possible to integrate CodeMeter License Central with SAP using an SOAP interface. The specific development and consulting skills in SAP designs of Informatics have helped us make the integration process even more sophisticated. The workflow in short: an order is created in SAP. If it includes a license-based software product, the order is sent to CodeMeter License Central via SAP, and the operator receives an activation code. After the successful activation of the license by the end user, CodeMeter License Central returns the activation data to SAP. With a simple look at the SAP dashboard, the operator can verify the status of the licenses at any time. During this presentation, we will cover: - Fundamentals of CodeMeter License Central - SOAP interface for SAP - Integration in SAP - License entitlement in SAP - License activation in the License Portal - License lifecycle management in SAP - Examples of an integration process workflow If you are using SAP, you must not miss this event. Reserve your seat and see how this turnkey solution can bring cost effectiveness and convenience of implementation, expediting and simplifying your back office procedures. Watch the webinar: https://youtu.be/kDzUQBJTSSA

Centrolene Solutions - January 2016Ulli Wrieden

AutoBooom DMS presentation

Rajendra suman

ITChamps - Application Management Services

ITChamps Software Pvt. Ltd

ITChamps SAP Application Support and Maintenance services (AMS) is a more flexible way of managing and optimizing SAP business applications for our customers. ITChamps SAP AMS models is designed to assist IT Managers achieve the most cost-effective way to reduce the support and maintenance cost while continually improving and stabilizing the SAP environment. Our SAP AMS services is committed to establish a high performance, quality operation by providing reliable support processes, focused information on services, and flexibility and the ability to recognize trends and adapt quickly to technical and business needs of our customers. ITChamps support models combines the tradition support models with flexi models of outsourcing as much or as little of their SAP application support as makes sense for their business, and adjusting that balance in step with changing priorities, resources and new opportunities.

N able - 5 things to look for in msp automation platform

Similar to N central 10 - AutoTask PSA Integration (20)

Getting the most out of your ConnectWise Integration with N-central

The how and why of patch management

IFRS 15 - The state of progress in Europe

3 ways to optimize it business management

Europe Webinar DISTRIBUTION

N-able webinar:Build recurring revenue in 45 days

CA Workload Automation ESP: Tips and Tricks for Getting the Most Out of Your...

SedApta automotive case study

AppSphere 15 - Turning to Unified Monitoring & Real-time Application Analytics

Top 5 Reasons to Use Web Help Desk for Ticketing Management

Backup manager

Case Study: SAIC Provides Full Lifecycle Monitoring Services to the Public Se...

IT Financial Management at GameStop

Inflectra Partner Program 2021

Ahead of the Stream: How to Future-Proof Real-Time Analytics

Lean License Management via SAP

Centrolene Solutions - January 2016

AutoBooom DMS presentation

ITChamps - Application Management Services

N able - 5 things to look for in msp automation platform

More from Solarwinds N-able

5 ways MSP N-central 11 will revolutionize your service delivery

Join the SolarWinds MSP team as we introduce you to the newly released MSP N-central 11 remote monitoring and management platform. This webinar will explore how a powerful IT automation platform can make a significant difference to your service delivery, customer satisfaction and bottom line as a growing managed services provider. We will explore exciting new developments in Backup and Recovery, Patch management, Antivirus, Mac device support and of course the powerful, user-friendly Automation behind it all. This webinar will also include a special highlight of the all-new MSP Backup & Recovery software integrated into the latest version of MSP N-central. Come see why hybrid-cloud is the best way for you to manage backup for your customers.

MSP Business Plan in a Box

Did you have a solid business plan for 2016? Was this a good year for you and your business? Is your business better off today, than it was 12 months ago? Whether the answer is “yes” or “no”, do you want to know “why”? Knowing this information is critical to start your planning process for 2017! Here is your chance to see how a top MSP approaches the business planning process. Learn a proven process that will increase your sales and profits in 2016. Having the right business plan is at the center of success. Using simple methods that every IT provider can implement, Gary Pica built his MSP to over $500,000 a month in recurring revenue. What you will learn: • A real world approach to developing a winning business plan • Three tools that will increase your 2017 sales and profits • The top 3 mistakes most business owners make • One number that could change your life! IT solution providers’ and MSPs pay thousands of dollars to get Gary’s advice. Don’t miss this opportunity to change your business and change your life.

The Math and Science of Top MSP Sales Producers

Increasing monthly recurring revenue (MRR) is the top goal of all MSP. Unfortunately adding new MRR at the right price is a struggle for too many providers. However, top MSP’s are adding more recurring revenue today than ever before. Gary Pica is widely regarded as the definitive expert in the managed services sales process. During this session Gary will share the key math and science that drives the results of top providers. Gary’s process will give you a sales framework that will insure positive results. Key take ways for this event are: • Developing a winning sales formula • Why MSP sales people often fail • One change to drive immediate sales results This presentation will go right to the core of what separates the haves’ from the have not’s in the IT Sales. If adding new recurring revenue is critical to your business, you don’t what to miss what Gary has to say.

Recovering Your Customers From Ransomware Without Paying Ransom

Join SolarWinds N-able and StorageCraft to learn about getting a leg up on ransomware to keep your customers’ data safe and satisfied with your service. Recovering Your Customers From Ransomware Without Paying Ransom. No matter how strong your security management, ransomware continues to loom as a serious and credible threat to your customers’ data. Once your customer has fallen victim, they will look to you for help and expect results quickly. As an MSP delivering IT Services to your customers, at no time is your performance more important than in a recovery situation and your relationship with your customers is fully dependent on how quickly you can make your customer whole again. Join us for this webinar and you’ll learn: • Why backups are the best protection from ransomware threats • How ransomware can compromise your backups and lock up your data • Best practices on isolating backups from the threat of ransomware • Fast, simple recovery techniques for getting data and systems back online without paying ransom!

Freeing Minds - Reduce waste, improve efficiency

Organizational waste and lack of productivity is more than a nagging workplace condition, it’s an epidemic that is undermining your businesses. To succeed in today’s commercial landscape, we must look for new ways to reduce this waste. How do you effectively reduce waste in an organization? How do you create a sustainable infrastructure to stay ahead of the competition? Efficiency expert Chris Day, Founder and CEO of IT Glue, talks about the sources of waste in your managed services business and the ways in which you can solve this challenge. Join Chris as he discusses topics such as: • Providing employees with access to information • Standardizing process • Reducing onboarding time • Efficiency • Transparency • Sustainable infrastructure

The Math and Science of Top MSP Profitability

The top 10% of MSP’s enjoy profit margins that are 3 times the industry average. These top providers are not smarter and they don’t work harder, they simply focus on key metrics and priorities that drive massive results. Join MSP guru Gary Pica as he shares secrets that have transformed two of his MSP’s into industry leaders. You will take away ideas that you can immediately implement to improve results. During this session you will learn: • The most common mistake that kills profitably • 3 metrics that change the way you set priorities • A framework to ensure higher margins You will learn to calculate the unrealized profitability locked inside your business and develop a plan to unlock it. If higher profitability is your priority you don’t want to miss what Gary has to say.

How to Help Your Customers Protect Themselves from Ransomware Attacks

Some troubling statistics are emerging surrounding ransomware and the broad effect it is having on the IT industry and its customers: - Over 18 million dollars paid to ransomware thieves between April 2014 and June 2015. - More than 6 million detected ransomware attack attempts in Q4 2015. - 50% of all malware are now ransomware attacks. Industry experts agree that a staggering 93% of phishing emails now contain encryption ransomware. Many are opened by end users who don’t understand they are the targets of carefully crafted social engineering. Join Scott Parker and Bryan Zimmerman from SolarWinds N-able as they explore the rise of Ransomware and ways to educate and protect your customers.

Pricing and packaging for MSPs

During this webinar, Gary will share proven methods for pricing and packaging your IT service offerings. If your recurring revenue is not increasing each and every month you need to hear what Gary has to say. During this webinar you will learn: • Pricing managed services and cloud: learn guidelines that will take the mystery out of pricing your support offering • Packaging your offering: Your support offering impacts sales, service delivery, and profit margins. • Learn the 3 most common mistakes IT providers make • Learn the answers to your burning questions: What should I include? How many offerings should I have? How should I present the offering? How you package and price your support offering is the most important decision most IT providers will make. Learn key best practices that ensure you will get it right.

Insight session -- Build Successful MSP Service Offerings

5 challenges infographicSolarwinds N-able

June 09 - build recurring revenue from reactive customers

75% of SMBs purchasing IT services do so reactively, forcing you to wait for their business. This webinar will show you how to proactively monitor these customer’s networks at no cost and generate reports- a strategy that builds recurring revenue from reactive customers. Join Scott Parker and Somya Bahadur for this 30 minute presentation and learn about: • Using free licenses to collect information about a reactive customer’s network • Using discovery reports to identify upsell opportunities (Backup, AV, Patch) • Using business reports to build trust with reactive customer and win more business

Automation -- Increase Your Customers Without Increasing Headcount

What if you could take all the repetitive tasks that your technicians handle on a daily basis and put 90% of them on autopilot? Without automation, MSPs are limited to managing a small handful of customers per technician. In this webcast we want to show you how you can automate the majority of your business, allowing each tech to manage up to 3x the number of customers. Join N-able’s Ali Mahmoud and Omar Kahiel for this informative webcast, and in just 30 minutes they will show you: • How putting common tasks on autopilot can drastically reduce your current workload • How automation allows you to support more customers with the same headcount • How the system can log automated tasks as billable hours

N-able and Arcserve® talk Backup and Recovery

The truth is that your customers don’t care about backup. They care about recovery. In this webinar, backup specialist Christophe Bertrand of Arcserve will talk about on simplifying backup and discuss the key things you need to focus on when providing disaster recovery services to today’s businesses. Join Christophe and the N-able team as we cover: • The impact of downtime on an average business and how to minimize data loss • Taking the complexity out of backup and talking about what matters • How you can measure data protection and meet your SLA

Managed Cloud and the MSP Market

With the adoption rate of cloud-based services showing no sign of slowing, MSPs need to ensure that they continue to generate revenue and create value. How do you move your customers to a cloud-based service without sacrificing revenue? How do you start, and how do you price and show value when hardware is seemingly out of sight and out of mind? Join Channel Manager David Weeks in a discussion focused on: • How to transition customers to a virtual environment and preserve revenue • The key to selling managed cloud services to reach the maximum addressable market • Demonstrating your value to customers • And more!

The Office 365 Opportunity. Is it right for MSPs?

Office 365 has been Microsoft’s fastest growing commercial product ever. 2014 revenues for Office as a whole were almost $2.5 billion and Office 365 was more than 10% of that. The remaining 90% leaves a whopping $22 billion SaaS opportunity for resellers to take part in. Join Ali Mahmoud of N-able as we dive into the Office 365 opportunity discussing: • A brief history of Office 365 • The revenue opportunity for resellers • Is this opportunity right for MSPs?

Audit Manager -- Compliance made easy

Let’s face it - auditing and compliance are two subjects that very few MSPs take the time to invest in. That’s why we’re taking 30 minutes to talk about how you can provide auditing as a service by letting tools do the work for you. That way, the next time network vulnerability or compliance comes up in a conversation, you’ll not only be able to speak on the subject, but do something about it. Join Jason Murphy and Ali Mahmoud as they discuss how Audit Manager can help you successfully secure your customers by: • Ensuring customer compliance (e.g. PCI, HIPAA) • Comparing current network configuration to best practices (e.g. Microsoft Gold Standard) • Ensuring customer security through vulnerability assessment and remediation

Managing End User Expectations -- The A La Carte Strategy

N-able is about more than just supplying the MSP industry with the best automation software around. Based on our work with MSPs of all sizes from all corners of the world, we have developed A la Carte pricing designed to help you get the most ROI from your managed services offerings. Join Channel Manager David Weeks as he walks you through our A la Carte pricing model and explains the systematic approach N-able uses to help MSPs build their businesses and increase their revenue. This interactive and engaging webinar will highlight how MSPs around the world have continued to grow their businesses by adding new services that attract new customers.

N central 9 5 service pack 1