Despite great advances in security software in the last decade, malware has evolved into a multi-million dollar white collar crime industry. Many small and medium-businesses (SMBs) do not understand the impact malware can have on them until it is too late.
Join N-able security expert Bryan Zimmerman for a discussion around the 5 biggest security problems your customers are facing and how you as their IT service provider can keep their data and networks safe and secure.
In this webinar, Sales Engineer Omar Kahiel explores 2 Key uses for Report Manager:
Auditing your Customer Environment with Report Manager:
Gain a thorough understanding of your Customers’ networks using N-central’s comprehensive set of reporting tools. Omar will review the Network Assessment Report, the Hardware and Software Inventories, Patch Status and the Executive Summary Scorecard.
Proving Your Value as a Managed Service Provider:
Inform and impress your customers through improved quarterly meetings. Omar will discuss the benefits of quarterly client meetings and demonstrate how using the Executive Summary, Hardware Inventory and the Hardware Upgrade Planning Report to demonstrate your value.
Social media is arguably one of the strongest and most affordable marketing tools available to MSPs today. So why aren’t you doing more? In a recent survey, 76% of marketers said social media is actually helping their companies close deals.
Additionally, social media is a great way to build the company culture, be seen and heard by partners, prospects and customers and learn a lot more about what makes the market tick.
In this webinar, our experts from WhiteFox will provide you the Cliff notes on best practices around Social Media including where to play, how to play, what and when to post, who to engage with and what to avoid.
Guest speakers include:
• Marie Rourke, president, WhiteFox Marketing
• Nicole Reisberg, social media strategist, WhiteFox Marketing
MSP Manager provides an agile, comprehensive suite of tools to create tickets, schedule technicians and bill customers, giving you a streamlined way to support customers and manage your business.
Use MSP Manager to:
• Create tickets and assign the best technician in seconds
• Organize your service teams
• Create account integrated invoices tailored to each customer’s needs
• Track your business- see how many customers are being supported, how many billable hours are accumulated
• And more!
Join Product Marketing Manager Ali Mahmoud for an in-depth look at this great new addition to the SolarWinds N-able product family.
MSP Manager is cloud-based service management software that helps you support customers and run an effective IT service business.
It provides an agile, comprehensive suite of tools to create tickets, schedule technicians and bill customers – for a streamlined way to manage your business.
Use MSP Manager to:
• Create tickets and assign the best technician in seconds
• Organize your service teams
• Create account integrated invoices tailored to each customer’s needs
• Track your business- see how many customers are being supported, how many billable hours are accumulated
• And more!
Join Product Marketing Manager Ali Mahmoud and Product Manager Drew Bradford as they introduce this great new addition to the SolarWinds N-able product family.
The wait is over! Join us to explore the latest feature packed release of N-central!
N-central 10 was the culmination of over 2 years of research and development to make service delivery easier. We overhauled the UI, made workflows easier and introduced a brand new way to assist customers with Direct Support. We couldn’t have done it without you our partners giving us feedback and making sure we got every little detail just right.
With N-central 10.1 we continue our mission of creating software for better IT service. Here are just some of the great features we’ve packed into this release:
• MSP Manager integration: Automate ticket creation and device data imports into MSP Manager.
• Patch scheduling: A patch setup wizard and new dynamic scheduling makes it easy to configure patching exactly the way you like.
• Device organization: The ability to specify sites for a customer to organize devices into locations or groups based on how you manage them.
• Streamlining automation: Automation Manager has a brand new look and feel and some enhancements to make drag and drop automation even easier.
Join Ali Mahmoud and Scott Parker as they introduce you to this great new release.
Getting the most out of your ConnectWise Integration with N-centralSolarwinds N-able
Ticket management and tracking billable hours is time consuming for many managed service businesses.
We’ve made the job easier with N-central 10 and our deepest ConnectWise integration yet.
Join us on June 17th where we will review:
• Setting up your ConnectWise integration with N-central (including billing profiles)
• How to access & update tickets within N-central
• Automatically creating & updating PSA Tickets based on actions taken in N-central
Marketing for the MSP: 5 Steps to Building a Great (and measurable) Marketing...Solarwinds N-able
After an MSP has created the programs they need to build a great business, it’s time to start marketing and get the message out.
Join SolarWinds N-able VP of Marketing Derek Belair for a discussion about how to build, launch and measure a great marketing program for your MSP business.
Lean Startup as the innovation engine for the Digital Agency at AXA by Yves C...Institut Lean France
AXA’s Digital Agency purpose is to deliver innovative services to both AXA customers and prospects, in 55 countries. Their goal is to fullfill AXA’s motto which is «born to protect», through numerous services that assist the customer thoughout her digital
life in general (protection) and during her digital interaction with her insurance company. In his talk at the Lean IT Summit 2015, Yves Caseau explained how they run the innovation process and how they try to circumvent some of the obstacles, such as distributed locations, when running agile development methods. With a specific focus on the «Customer Feedback Learning Loop», which is the heart of their Lean Startup implementation.
More Lean IT stories on www.lean-it-summit.com
In this webinar, Sales Engineer Omar Kahiel explores 2 Key uses for Report Manager:
Auditing your Customer Environment with Report Manager:
Gain a thorough understanding of your Customers’ networks using N-central’s comprehensive set of reporting tools. Omar will review the Network Assessment Report, the Hardware and Software Inventories, Patch Status and the Executive Summary Scorecard.
Proving Your Value as a Managed Service Provider:
Inform and impress your customers through improved quarterly meetings. Omar will discuss the benefits of quarterly client meetings and demonstrate how using the Executive Summary, Hardware Inventory and the Hardware Upgrade Planning Report to demonstrate your value.
Social media is arguably one of the strongest and most affordable marketing tools available to MSPs today. So why aren’t you doing more? In a recent survey, 76% of marketers said social media is actually helping their companies close deals.
Additionally, social media is a great way to build the company culture, be seen and heard by partners, prospects and customers and learn a lot more about what makes the market tick.
In this webinar, our experts from WhiteFox will provide you the Cliff notes on best practices around Social Media including where to play, how to play, what and when to post, who to engage with and what to avoid.
Guest speakers include:
• Marie Rourke, president, WhiteFox Marketing
• Nicole Reisberg, social media strategist, WhiteFox Marketing
MSP Manager provides an agile, comprehensive suite of tools to create tickets, schedule technicians and bill customers, giving you a streamlined way to support customers and manage your business.
Use MSP Manager to:
• Create tickets and assign the best technician in seconds
• Organize your service teams
• Create account integrated invoices tailored to each customer’s needs
• Track your business- see how many customers are being supported, how many billable hours are accumulated
• And more!
Join Product Marketing Manager Ali Mahmoud for an in-depth look at this great new addition to the SolarWinds N-able product family.
MSP Manager is cloud-based service management software that helps you support customers and run an effective IT service business.
It provides an agile, comprehensive suite of tools to create tickets, schedule technicians and bill customers – for a streamlined way to manage your business.
Use MSP Manager to:
• Create tickets and assign the best technician in seconds
• Organize your service teams
• Create account integrated invoices tailored to each customer’s needs
• Track your business- see how many customers are being supported, how many billable hours are accumulated
• And more!
Join Product Marketing Manager Ali Mahmoud and Product Manager Drew Bradford as they introduce this great new addition to the SolarWinds N-able product family.
The wait is over! Join us to explore the latest feature packed release of N-central!
N-central 10 was the culmination of over 2 years of research and development to make service delivery easier. We overhauled the UI, made workflows easier and introduced a brand new way to assist customers with Direct Support. We couldn’t have done it without you our partners giving us feedback and making sure we got every little detail just right.
With N-central 10.1 we continue our mission of creating software for better IT service. Here are just some of the great features we’ve packed into this release:
• MSP Manager integration: Automate ticket creation and device data imports into MSP Manager.
• Patch scheduling: A patch setup wizard and new dynamic scheduling makes it easy to configure patching exactly the way you like.
• Device organization: The ability to specify sites for a customer to organize devices into locations or groups based on how you manage them.
• Streamlining automation: Automation Manager has a brand new look and feel and some enhancements to make drag and drop automation even easier.
Join Ali Mahmoud and Scott Parker as they introduce you to this great new release.
Getting the most out of your ConnectWise Integration with N-centralSolarwinds N-able
Ticket management and tracking billable hours is time consuming for many managed service businesses.
We’ve made the job easier with N-central 10 and our deepest ConnectWise integration yet.
Join us on June 17th where we will review:
• Setting up your ConnectWise integration with N-central (including billing profiles)
• How to access & update tickets within N-central
• Automatically creating & updating PSA Tickets based on actions taken in N-central
Marketing for the MSP: 5 Steps to Building a Great (and measurable) Marketing...Solarwinds N-able
After an MSP has created the programs they need to build a great business, it’s time to start marketing and get the message out.
Join SolarWinds N-able VP of Marketing Derek Belair for a discussion about how to build, launch and measure a great marketing program for your MSP business.
Lean Startup as the innovation engine for the Digital Agency at AXA by Yves C...Institut Lean France
AXA’s Digital Agency purpose is to deliver innovative services to both AXA customers and prospects, in 55 countries. Their goal is to fullfill AXA’s motto which is «born to protect», through numerous services that assist the customer thoughout her digital
life in general (protection) and during her digital interaction with her insurance company. In his talk at the Lean IT Summit 2015, Yves Caseau explained how they run the innovation process and how they try to circumvent some of the obstacles, such as distributed locations, when running agile development methods. With a specific focus on the «Customer Feedback Learning Loop», which is the heart of their Lean Startup implementation.
More Lean IT stories on www.lean-it-summit.com
Onboarding new suppliers can be a challenge. Join this session for best practices to rapidly enable suppliers and begin transacting with them. You'll walk away with lots of advice and proven processes from Coupa experts and customers. Want a detailed use case? Ask us: http://www.coupa.com/contact-us
Everything you should know before launching a Lean IT initiative by Marie-Pia...Institut Lean France
In the closing session of the Lean IT Summit 2015, Marie-Pia Ignace, President of Institut Lean France explained the basics of Lean: where to start, what to look for and what to focus on. More about Lean in IT on www.lean-it-summit.com
In every industry, there are businesses who excel and dominate their market, enjoying a strong leadership position and market share. But they did not get there by chance or by good luck. Though a combination of careful planning, following best practices, setting achievable goals and having a clear vision as to where they want to be has led to their success.
Listen to Ali Mahmoud, Product Marketing and Manager and Robert Jussup, Channel Sales Specialist as they share the 7 Keys to MSP Success and how our MSP partners have transformed their own businesses using these important 7 Keys, and how automation has been a key factor in that success.
This interactive and informative discussion covers:
• Why it’s important to create a plan with goals
• How well do you really know your customers
• The key steps in the MSP sales process
At the Lean IT Summit 2015, Silvia Cespa explained how 6 years of Lean practice radically transformed BNL - the Italian bank - IT department. A fascinating story that involved 650 persons, 45 Team Projects and 17 IT Projects and resulted in impressive results.
The video of the presentation and many more Lean IT stories will be available on www.lean-it-summit.com
The Innately platform has a built in set of processes and tools that are optimized for the rapid development and deployment of cloud-based apps. After learning about your unique business process needs, our team will leverage the platform to digitally transform your everyday. Our business model vests us as a technology partner for the long-term, meaning we won't succeed unless you succeed.
Measuring Customer-Centric Mobile Banking & BeyondDynatrace
This webinar with Forrester Research will help you gain valuable insights into the complexity of mobile banking and how mobile can give you a competitive step up. Mobile creates new business opportunities, and customer focused banks will have the edge. To do this you’ll need to have a unified view of the user behavior and delivered user experience across Web, mobile Web and mobile apps.
In this webinar you’ll learn how the right metrics and technology can help you:
• Discover the 5 categories of metrics that are critical for mobile banking and how to align them with business goals.
• Learn about the value of measuring and optimizing customer experiences on mobile banking strategies.
• Get a 5-Step process for assessing the effectiveness of your mobile banking metrics.
• Identify opportunities for improvements, new services, new business targets and models.
Odoo Experience 2018 - QuickStart 2.0: How to Guarantee Your Odoo Implementat...ElínAnna Jónasdóttir
How to implement Odoo with the Quickstart / New tools & approach (2.0). The audience should expect to get guidelines on how to maximize the results of their implementations.
If you're like most businesses you probably know that you'd benefit from cloud, but inundated with too much information to take the next step.
Making sense of cloud, the various manufacturers and offerings, and how and when to transition to cloud is not so easy. In fact, it can be very confusing and even misleading.
In the last three years, we've helped over 100 small to medium businesses make the journey to cloud and now UTG and Microsoft have packaged all this learning for you into a free two hour lunch and learn event!
Dev ops.continuous delivery - Ibon Landa (Plain Concepts)betabeers
Integración y entrega continua: principios y prácticas englobados desde de estos conceptos y por supuesto, beneficios que estas prácticas pueden ofrecer para nuestro producto o negocio.
Build your dream sales team part 2: the sales processSolarwinds N-able
You’ve implemented the right kinds of activities to fill your sales funnel and have learned how to close more customers.
Now, how do you maintain the momentum and measure your success? Part 2 of our special series focuses on building and managing a top-performing sales team.
We will discuss:
• How to maximize sales team efficiency through ongoing training
• How to motivate your sales people
• Reporting as a path to improvement and success
• And more
Onboarding new suppliers can be a challenge. Join this session for best practices to rapidly enable suppliers and begin transacting with them. You'll walk away with lots of advice and proven processes from Coupa experts and customers. Want a detailed use case? Ask us: http://www.coupa.com/contact-us
Everything you should know before launching a Lean IT initiative by Marie-Pia...Institut Lean France
In the closing session of the Lean IT Summit 2015, Marie-Pia Ignace, President of Institut Lean France explained the basics of Lean: where to start, what to look for and what to focus on. More about Lean in IT on www.lean-it-summit.com
In every industry, there are businesses who excel and dominate their market, enjoying a strong leadership position and market share. But they did not get there by chance or by good luck. Though a combination of careful planning, following best practices, setting achievable goals and having a clear vision as to where they want to be has led to their success.
Listen to Ali Mahmoud, Product Marketing and Manager and Robert Jussup, Channel Sales Specialist as they share the 7 Keys to MSP Success and how our MSP partners have transformed their own businesses using these important 7 Keys, and how automation has been a key factor in that success.
This interactive and informative discussion covers:
• Why it’s important to create a plan with goals
• How well do you really know your customers
• The key steps in the MSP sales process
At the Lean IT Summit 2015, Silvia Cespa explained how 6 years of Lean practice radically transformed BNL - the Italian bank - IT department. A fascinating story that involved 650 persons, 45 Team Projects and 17 IT Projects and resulted in impressive results.
The video of the presentation and many more Lean IT stories will be available on www.lean-it-summit.com
The Innately platform has a built in set of processes and tools that are optimized for the rapid development and deployment of cloud-based apps. After learning about your unique business process needs, our team will leverage the platform to digitally transform your everyday. Our business model vests us as a technology partner for the long-term, meaning we won't succeed unless you succeed.
Measuring Customer-Centric Mobile Banking & BeyondDynatrace
This webinar with Forrester Research will help you gain valuable insights into the complexity of mobile banking and how mobile can give you a competitive step up. Mobile creates new business opportunities, and customer focused banks will have the edge. To do this you’ll need to have a unified view of the user behavior and delivered user experience across Web, mobile Web and mobile apps.
In this webinar you’ll learn how the right metrics and technology can help you:
• Discover the 5 categories of metrics that are critical for mobile banking and how to align them with business goals.
• Learn about the value of measuring and optimizing customer experiences on mobile banking strategies.
• Get a 5-Step process for assessing the effectiveness of your mobile banking metrics.
• Identify opportunities for improvements, new services, new business targets and models.
Odoo Experience 2018 - QuickStart 2.0: How to Guarantee Your Odoo Implementat...ElínAnna Jónasdóttir
How to implement Odoo with the Quickstart / New tools & approach (2.0). The audience should expect to get guidelines on how to maximize the results of their implementations.
If you're like most businesses you probably know that you'd benefit from cloud, but inundated with too much information to take the next step.
Making sense of cloud, the various manufacturers and offerings, and how and when to transition to cloud is not so easy. In fact, it can be very confusing and even misleading.
In the last three years, we've helped over 100 small to medium businesses make the journey to cloud and now UTG and Microsoft have packaged all this learning for you into a free two hour lunch and learn event!
Dev ops.continuous delivery - Ibon Landa (Plain Concepts)betabeers
Integración y entrega continua: principios y prácticas englobados desde de estos conceptos y por supuesto, beneficios que estas prácticas pueden ofrecer para nuestro producto o negocio.
Build your dream sales team part 2: the sales processSolarwinds N-able
You’ve implemented the right kinds of activities to fill your sales funnel and have learned how to close more customers.
Now, how do you maintain the momentum and measure your success? Part 2 of our special series focuses on building and managing a top-performing sales team.
We will discuss:
• How to maximize sales team efficiency through ongoing training
• How to motivate your sales people
• Reporting as a path to improvement and success
• And more
Learn how cloud companies are keepin' it saasy with small- and medium-sized businesses. We're going to discuss:
• The unique challenges of cloud marketing
• What successful companies are doing to reach SMB tech buyers
• What SMB IT professionals are saying about the Cloud
Why? Because Spiceworks has worked with leading Cloud vendors (from startups to the Fortune 500) to help them develop, launch, and promote their cloud products to millions of tech buyers....and now we would like to share what we have learned with you!
eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin ...Dropbox
In this webinar from the ConnectWise Foundations series, leaders from eFolder and ConnectWise share the seven key features MSPs should look for in a cloud file sync solution. Mobility, BYOD, and "consumerization" of IT have introduced massive risks to the security of corporate data. MSPs are uniquely positioned to supply their clients with a business-class, secure, and channel-ready file sync solution.
The Cloud offers great opportunity for disruption in the business world by offering ways to create, test, and deploy applications with greater reach and more simplicity than ever before. Come learn about the Cloud and how Rocket MV is helping you get SaaS-y with capabilities such as Account Based Licensing, RESTful APIs, and micro-services.
Despite great advances in security software in the last decade, malware has evolved into a multi-million dollar white collar crime industry. Many small and medium-businesses (SMBs) do not understand the impact malware can have on them until it is too late.
In this webinar we explore:
• Security breaches and trends over the past 5 years
• The death of signature based antivirus (or its inability to protect against modern threats)
• Managed endpoint security as the solution to protection your customers
Let’s face it - auditing and compliance are two subjects that very few MSPs take the time to invest in.
That’s why we’re taking 30 minutes to talk about how you can provide auditing as a service by letting tools do the work for you. That way, the next time network vulnerability or compliance comes up in a conversation, you’ll not only be able to speak on the subject, but do something about it.
Join Jason Murphy and Ali Mahmoud as they discuss how Audit Manager can help you successfully secure your customers by:
• Ensuring customer compliance (e.g. PCI, HIPAA)
• Comparing current network configuration to best practices (e.g. Microsoft Gold Standard)
• Ensuring customer security through vulnerability assessment and remediation
IBM X-Force: Insights from the 1Q 2015 X-Force Threat Intelligence QuarterlyIBM Security
"2014 Year in Review: From Designer Vulns to Made-to-Order Malware"
The year 2014 brought a surge in the disclosure of critical vulnerabilities to foundational frameworks branded with logos and catchy names, but what were the real reasons behind vulnerability disclosures reaching the highest rate in recorded history last year?
Attackers tailored the Citadel malware to infiltrate new targets, making it imperative for organizations to defend themselves with more than just a single layer of protection. Attend this webinar to learn more about these and other key trends from the Q1 IBM X-Force Threat Intelligence Quarterly.
View on-demand recording: https://attendee.gotowebinar.com/recording/8127444082863896065
Mobile Payments: Protecting Apps and Data from Emerging RisksIBM Security
Arxan Technologies, FS-ISAC, and IBM joined forces to deliver a presentation on how to protect your applications and data from emerging risks. This session will cover:
- The threat landscape regarding mobile payments
- How cybercriminals can hack your applications
- Comprehensive prevention and protection techniques
Don Maclean, Chief Cybersecurity Technologist, DLT Solutions, and Mav Turner, IT Security Business Unit, SolarWinds, share the most important things you can do to keep your networks and data safe, and what tools are available to help.
Cyber crime in a Smart Phone & Social Media Obsessed WorldJohn Palfreyman
With so much hype, and shrouded in technical gobbledygook it's hard to get a real handle on Cyber Crime, and how we can best prevent and / or investigate it. This presentation explores Cyber Crime, and it's relationship with Cyber Security. It then considers the vulnerabilities introduced by the pervasive use of smart phones and social media technologies, and how a "smarter" approach can be adopted to make systems secure.
How to Predict, Detect and Protect Against Mobile Cyber AttacksSkycure
Watch webinar recording: http://hubs.ly/H01l56L0
Join Brian Katz, director of mobile strategy at VMware, and Varun Kohli, vice president at Skycure, discuss how to:
- Get visibility into ALL mobile threats, vulnerabilities and attacks impacting your organization today
- Integrate Skycure with AirWatch to predict, detect, and protect against mobile cyber attacks
- Stop attacks before they make it to the enterprise by profiling good and bad device, app and user behaviors by leveraging crowd wisdom
There are many challenges to organisations that wish to protect themselves against cyber threat. The threats are constantly evolving and it's increasingly difficult to know where information systems start and end.
This presentation discusses the challenges presented by the explosive growth of SmartPhones and Social Medial usage. It also discusses modern mitigation approaches and explains effective containment thorough a risk based, intelligence led approach.
Breaking down the cyber security framework closing critical it security gapsIBM Security
Cyber crime is pervasive and here to stay. Whether you work in the Public Sector, Private Sector, are the CEO for a Fortune 500 Company or trying to sustain a SMB everyone is under attack. This February, President Obama, issued an executive order aimed at protecting critical business and government infrastructure due to the scale and sophistication of IT security threats that have grown at an explosive rate. Organizations and Government agencies have to contend with industrialized attacks, which, in some cases, rival the size and sophistication of the largest legitimate computing efforts. In addition, they also have to guard against a more focused adversary with the resources and capabilities to target highly sensitive information, often through long-term attack campaigns. Many security executives are struggling to answer questions about the most effective approach.
Protecting health and life science organizations from breaches and ransomwareCloudera, Inc.
3 Things to Learn About:
* 1. Ransomware is a particular problem and currently the highest priority for healthcare organizations. Machine learning can use the structure of a malicious email to detect an attack even before the email is opened.
* 2. Big data architectures provide the machine-learning models with the volume and variety of data required to achieve complete visibility across the spectrum of IT activity—from packets to logs to alerts.
* 3. Intel and industry partners are currently running one-hour, complimentary, confidential benchmark engagements for HLS organizations that want to see how their security compares with the industry .
5 ways MSP N-central 11 will revolutionize your service deliverySolarwinds N-able
Join the SolarWinds MSP team as we introduce you to the newly released MSP N-central 11 remote monitoring and management platform. This webinar will explore how a powerful IT automation platform can make a significant difference to your service delivery, customer satisfaction and bottom line as a growing managed services provider. We will explore exciting new developments in Backup and Recovery, Patch management, Antivirus, Mac device support and of course the powerful, user-friendly Automation behind it all.
This webinar will also include a special highlight of the all-new MSP Backup & Recovery software integrated into the latest version of MSP N-central. Come see why hybrid-cloud is the best way for you to manage backup for your customers.
Did you have a solid business plan for 2016? Was this a good year for you and your business? Is your business better off today, than it was 12 months ago? Whether the answer is “yes” or “no”, do you want to know “why”? Knowing this information is critical to start your planning process for 2017!
Here is your chance to see how a top MSP approaches the business planning process. Learn a proven process that will increase your sales and profits in 2016.
Having the right business plan is at the center of success. Using simple methods that every IT provider can implement, Gary Pica built his MSP to over $500,000 a month in recurring revenue.
What you will learn:
• A real world approach to developing a winning business plan
• Three tools that will increase your 2017 sales and profits
• The top 3 mistakes most business owners make
• One number that could change your life!
IT solution providers’ and MSPs pay thousands of dollars to get Gary’s advice. Don’t miss this opportunity to change your business and change your life.
Increasing monthly recurring revenue (MRR) is the top goal of all MSP. Unfortunately adding new MRR at the right price is a struggle for too many providers. However, top MSP’s are adding more recurring revenue today than ever before. Gary Pica is widely regarded as the definitive expert in the managed services sales process.
During this session Gary will share the key math and science that drives the results of top providers. Gary’s process will give you a sales framework that will insure positive results. Key take ways for this event are:
• Developing a winning sales formula
• Why MSP sales people often fail
• One change to drive immediate sales results
This presentation will go right to the core of what separates the haves’ from the have not’s in the IT Sales. If adding new recurring revenue is critical to your business, you don’t what to miss what Gary has to say.
Recovering Your Customers From Ransomware Without Paying RansomSolarwinds N-able
Join SolarWinds N-able and StorageCraft to learn about getting a leg up on ransomware to keep your customers’ data safe and satisfied with your service.
Recovering Your Customers From Ransomware Without Paying Ransom.
No matter how strong your security management, ransomware continues to loom as a serious and credible threat to your customers’ data.
Once your customer has fallen victim, they will look to you for help and expect results quickly. As an MSP delivering IT Services to your customers, at no time is your performance more important than in a recovery situation and your relationship with your customers is fully dependent on how quickly you can make your customer whole again.
Join us for this webinar and you’ll learn:
• Why backups are the best protection from ransomware threats
• How ransomware can compromise your backups and lock up your data
• Best practices on isolating backups from the threat of ransomware
• Fast, simple recovery techniques for getting data and systems back online without paying ransom!
Organizational waste and lack of productivity is more than a nagging workplace condition, it’s an epidemic that is undermining your businesses. To succeed in today’s commercial landscape, we must look for new ways to reduce this waste. How do you effectively reduce waste in an organization? How do you create a sustainable infrastructure to stay ahead of the competition?
Efficiency expert Chris Day, Founder and CEO of IT Glue, talks about the sources of waste in your managed services business and the ways in which you can solve this challenge.
Join Chris as he discusses topics such as:
• Providing employees with access to information
• Standardizing process
• Reducing onboarding time
• Efficiency
• Transparency
• Sustainable infrastructure
The top 10% of MSP’s enjoy profit margins that are 3 times the industry average. These top providers are not smarter and they don’t work harder, they simply focus on key metrics and priorities that drive massive results.
Join MSP guru Gary Pica as he shares secrets that have transformed two of his MSP’s into industry leaders. You will take away ideas that you can immediately implement to improve results. During this session you will learn:
• The most common mistake that kills profitably
• 3 metrics that change the way you set priorities
• A framework to ensure higher margins
You will learn to calculate the unrealized profitability locked inside your business and develop a plan to unlock it. If higher profitability is your priority you don’t want to miss what Gary has to say.
How to Help Your Customers Protect Themselves from Ransomware AttacksSolarwinds N-able
Some troubling statistics are emerging surrounding ransomware and the broad effect it is having on the IT industry and its customers:
- Over 18 million dollars paid to ransomware thieves between April 2014 and June 2015.
- More than 6 million detected ransomware attack attempts in Q4 2015.
- 50% of all malware are now ransomware attacks.
Industry experts agree that a staggering 93% of phishing emails now contain encryption ransomware. Many are opened by end users who don’t understand they are the targets of carefully crafted social engineering.
Join Scott Parker and Bryan Zimmerman from SolarWinds N-able as they explore the rise of Ransomware and ways to educate and protect your customers.
During this webinar, Gary will share proven methods for pricing and packaging your IT service offerings. If your recurring revenue is not increasing each and every month you need to hear what Gary has to say. During this webinar you will learn:
• Pricing managed services and cloud: learn guidelines that will take the mystery out of pricing your support offering
• Packaging your offering: Your support offering impacts sales, service delivery, and profit margins.
• Learn the 3 most common mistakes IT providers make
• Learn the answers to your burning questions: What should I include? How many offerings should I have? How should I present the offering?
How you package and price your support offering is the most important decision most IT providers will make. Learn key best practices that ensure you will get it right.
Insight session -- Build Successful MSP Service OfferingsSolarwinds N-able
A great managed services program is one that has the right mix of products, services and programs for the fastest, easiest and most cost-effective path to market – leading to sustained profitability and success.
Join Channel Manager David Weeks as he walks you through building an MSP program that will get you rapid results while saving you thousands of dollars in go-to-market costs.
Ticket management and tracking billable hours is time consuming for many managed service businesses.
We’ve made the job easier with N-central 10 and our deepest Autotask integration yet.
Join us as we review:
• Setting up your Autotask integration with N-central (including billing profiles)
• How to access & update tickets within N-central
• Automatically creating & updating PSA Tickets based on actions taken in N-central
Despite the constant stream of drama-filled news about the latest security exploits, many businesses lag behind in making investments in patch management.
Whether the mindset is “Windows updates itself” or “we’ll deal with problems as they occur” – many have yet to invest in a regular patch management program. Explaining patch management is not only necessary but is in fact vital to business productivity and continuity.
Join N-able’s Scott Parker for some great data and hard numbers on patch management and some tips on how to get your customers on a regular patch management program. They will cover:
• How to position patch management (and deal with common objections)
• Where are the missing patches?
• What are the consequences of unpatched systems?
June 09 - build recurring revenue from reactive customersSolarwinds N-able
75% of SMBs purchasing IT services do so reactively, forcing you to wait for their business. This webinar will show you how to proactively monitor these customer’s networks at no cost and generate reports- a strategy that builds recurring revenue from reactive customers.
Join Scott Parker and Somya Bahadur for this 30 minute presentation and learn about:
• Using free licenses to collect information about a reactive customer’s network
• Using discovery reports to identify upsell opportunities (Backup, AV, Patch)
• Using business reports to build trust with reactive customer and win more business
How can you consistently update your customers on your management without adding to your workload?
In part three of our intro to remote monitoring and management we explore numerous areas of RMM reporting, making the distinction between good technical data for you and business reports for your customers:
• Dashboards –Good for quickly troubleshooting an individual device
• Analytics – Discover trends across devices and react accordingly
• Customer reporting – Providing the information customers care about
Maintaining a customer’s critical equipment consumes the majority of an MSP’s time. In this webinar we will provide some tips to help you save time and avoid major issues.
In part two of our intro to remote monitoring and management series, we review best practices for managing servers and network devices:
• Monitoring best practices (Exchange, database, etc)
• Automating preventative maintenance to decrease the number of support issues
• Configuring notifications and ticket escalations to ensure issues are resolved quickly
Welcome to our remote monitoring & management (RMM) introductory series. In this series we review the fundamentals of delivering managed services.
In part one we review the core elements of workstation management including:
• Streamlining workstation onboarding (Discovery, patching, AV deployment)
• Automating weekly/monthly maintenance
• Tips for faster support and how to avoid always using remote control
Presented by the N-able team, this is a series you won't want to miss. Register today!
Automation -- Increase Your Customers Without Increasing HeadcountSolarwinds N-able
What if you could take all the repetitive tasks that your technicians handle on a daily basis and put 90% of them on autopilot?
Without automation, MSPs are limited to managing a small handful of customers per technician. In this webcast we want to show you how you can automate the majority of your business, allowing each tech to manage up to 3x the number of customers.
Join N-able’s Ali Mahmoud and Omar Kahiel for this informative webcast, and in just 30 minutes they will show you:
• How putting common tasks on autopilot can drastically reduce your current workload
• How automation allows you to support more customers with the same headcount
• How the system can log automated tasks as billable hours
The truth is that your customers don’t care about backup. They care about recovery.
In this webinar, backup specialist Christophe Bertrand of Arcserve will talk about on simplifying backup and discuss the key things you need to focus on when providing disaster recovery services to today’s businesses.
Join Christophe and the N-able team as we cover:
• The impact of downtime on an average business and how to minimize data loss
• Taking the complexity out of backup and talking about what matters
• How you can measure data protection and meet your SLA
With the adoption rate of cloud-based services showing no sign of slowing, MSPs need to ensure that they continue to generate revenue and create value. How do you move your customers to a cloud-based service without sacrificing revenue? How do you start, and how do you price and show value when hardware is seemingly out of sight and out of mind?
Join Channel Manager David Weeks in a discussion focused on:
• How to transition customers to a virtual environment and preserve revenue
• The key to selling managed cloud services to reach the maximum addressable market
• Demonstrating your value to customers
• And more!
Office 365 has been Microsoft’s fastest growing commercial product ever. 2014 revenues for Office as a whole were almost $2.5 billion and Office 365 was more than 10% of that. The remaining 90% leaves a whopping $22 billion SaaS opportunity for resellers to take part in.
Join Ali Mahmoud of N-able as we dive into the Office 365 opportunity discussing:
• A brief history of Office 365
• The revenue opportunity for resellers
• Is this opportunity right for MSPs?
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.