Yanira Payne has over 10 years of experience in office administration and management for optometry practices, with skills in accounting, human resources, marketing, and optician work. She is bilingual in Spanish with excellent communication and organizational abilities. Currently she is the Office Manager for Valencia Optometry, where she oversees all office operations, accounting, and staffing. Previously she held optician and billing roles for several optometry practices in California. Payne has a BA in American Studies from San Francisco State University and licenses in opticianry and contact lens examination.

1. Yanira Payne
66 Lexington Ct. Brentwood, CA 94513 (650) 273­ 2895 ​yanirapayne1@gmail.com
Highly motivated office administrator with a wide variety of skills and
a proven ability to positively impact the performance of business operations,
while creating customer loyalty and satisfaction.
Professional Strengths:
Office Management
Contract Negotiations with vendors and suppliers, Problem resolution with vendors and
patients, Compliance – keep up with medical regulations, Scheduling for multiple locations
Coordinate travel arrangements, Claims processing/appeals in a timely manner, New Hire
Training, Assign/Supervise work, Meeting preparations,
Accounting
Accounts Payable/Accounts Receivable, Reconcile/manage bank accounts, Expense
reports, File all government reporting, Successfully collected on past due accounts while
maintaining patient relationships
Administrative
Inventory control, Deliveries and shipments, Maintain office equipment, Maintains office
contracts, monitor and administer contract terms, Answer phones, emails, faxing, messages
Collect fees, maintain ledgers, Professionalism in dealing with confidential issues
Human Resources
Employee Scheduling, Labor Law Compliance, Payroll – ADP
Sales/Marketing
Sales, Monitor Sales, Social Media, Advertising, Event Planning
Optician
Pre­testing, Frame selection/ordering, Patient Education, Verifies insurance coverage,
Verifies/Dispenses, Lab edging, Adjustments/ repairs, HIPPA/ANSI, Contact
fitting/training, Extensive knowledge of using and reading optical devices
Skills
Bilingual­Spanish
Excellent written and verbal communication
Ability to work paperless
Superior organization skills
Proven experience in multitasking
Dependable and Flexible
Strong attention to detail
MS Office (Word, Excel, PowerPoint)
QuickBooks
Typing 60+ WPM
Google Drive

2.
Professional Experience:
Valencia Optometry 06/2010 ­ Current
Office Manager
Bella Vista Optometric 2007 – 2010
Optician/Biller
Site for Sore Eyes 2009­2010
Optician
Acute Vision Optometry 2007 – 2009
Insurance Biller
Mission Optometry 2004 – 2008
Optometric Technician/Insurance Biller
Education:
San Francisco State University, CA 2010
American Studies B.A.
Licenses​:
American Board of Opticianry 2009
National Contact Lens Examiners 2011
References:
Omar Etcheverry (831) 234­1242
Oakley Sales Rep
Dr. Martha Klufas (415) 305­1993
Optometrist/Owner
Paul Licht (510) 841­6963
Site for Sore Eyes President