Jennifer Coons has over 20 years of experience as a Nursing Home Administrator and Executive Director in senior living facilities in California. She has a proven track record of increasing occupancy rates and improving financial performance at multiple communities. Her resume details positions with Brookdale Senior Living, where she increased occupancy from 42% to 85% as Executive Director, and experience managing facilities for other senior living operators.

1. jennifer coons
130 Freesia Court Danville, CA 94506
Phone: 925-323-3158 E-Mail:jennifercoons@ymail.com
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Objective:
To obtain a position as a Nursing Home Administrator and/or RCFE Executive Director in the senior living
field.
Experience:
Brookdale/Emeritus Senior Living
Diablo Lodge and Barrington Court
Executive Director August 2011-July 2015
2 years at Emeritus at Barrington Court, assisted living community fully dedicated to memory care.
Increased occupancy from 42% to 85%+ within first year. Promoted in 2013 and moved to Emeritus at
Diablo Lodge (later called Brookdale Danville Diablo Road), AL/IL community of 128 capacity. Increased
census from 70% to 93% within first year. Maintained average EBITDARM of 42% each month. Turned over,
recruited, hired, trained and coached entire department head team and both locations.
Tiffany Court
Independent Consultant December 2009-July 2011
Special projects including, but not limited to, facilitating resident records transition to paperless/online
format and survey preparation.
Westline Medical Management
Pleasanton Healthcare Center and Oakland Care Center
Administrator August 2001-April 2002
At PHC, responsible for 140 bed SNF with high component of therapy patients. Payor mix of Medicare,
Insurance, private pay and MediCal. Managed and developed professional team of 15 department
managers. Managed successful DHS survey, increased Medicare and private census, managed facility
budget. Established relationships with local, referring acute care hospitals and managed payroll and
accounts payable at facility level. At OCC, managed 98 bed SNF with both Medcare and MediCal
residents, developed referral relationships and increased total and quality census, greatly improving total
revenue.
MeritCare, Inc.
Parkmont Nursing and Rehabilitation
Administrator November 2000-July 2001
Managed 85 bed SNF with high acuity and large component of rehab patients. Reduced registry usage,
increased census and improved payor mix. Managed successful DHS survey.

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North American Healthcare
Danville Village
Administrator February 2000 -October 2000
Managed 53 bed SNF and 48 bed ALF with mx of private pay, Medicare, MediCal and HMO in the SNF and
Sliding scale and SSI in ALF. Increased census in SNF exponentially and maintained full occupancy with a
waiting list. Increased census in ALF to the highest in it’s history. Managed survey with both DHS and DSS.
HCR Manor Care
Manor Care Walnut Creek/ Fountain Valley/ Sunnyvale/ Reno
Administrator May 1992-January 2000
Successfully managed 4 facilities at various times – Manor Care Rossmoor Parkway, Manor Care Fountain
Valley, Manor Care Reno and Manor Care Sunnyvale. Sizes ranged from 140-180 beds and each possessed
at Medicare, Memory Care and Long Term residents. Successfully managed budget, department head
team of 15, DHS survey and received JCAHO accreditation and ensured ongoing compliance with
standards
Education:
Bachelor of Arts in Public Relations University of the Pacific, Stockton, CA
Master of Arts in Mass Communication University of the Pacific, Stockton, CA
Licensed Nursing Home Administrator #5653
RCFE Certification # 6011118740
Skills:
A highly talented and seasoned Administrator/Executive Director with broad skills in managing people,
census/business growth, human resources/ hiring practices, programs and all operations of senior care
community. Dedicated to overseeing day-to-day operations, census growth, marketing and key initiatives
for customer satisfaction and regulatory compliance. Confidently accomplishes important business
objectives by developing collaborative internal and external relationships. Flexible, didgent, motivated,
analytical, loyal, confident, independent and computer savvy.
Professional Affiliations:
American College of Health Care Administrators (ACHCA)
California Association of Health Facilities (CAHF)
Functioned as both Secretary and Vice President of the Santa Clara Chapter while working in that
In that county.
California Association of Assisted Living
Case Management Society of America
Rotary International
Chamber of Commerce
REFERENCES AVAILABLE UPON REQUEST

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