This document provides a summary of Alexandra Torto's work experience and qualifications. It lists her contact information and includes summaries of her experience as a bartender, server, and shift lead at several restaurants from 2009 to 2016. It also lists her education, interests, and references.

1. 7740 Damask Lane
New Port Richey FL, 34654
E-mail: Torto.Alexandra@gmail.com
Website:
www.linkedin.com/in/alexandratorto
Phone: 727-857-0288
727-967-5133
WORK
EXPERIENCE
Catch Twenty Three March 2015 — May 2016
Grille 54 May 2014 — February 2015
Chilis Oldsmar May 2012 — April 2014
Tijuana Flats August 2009 — June 2013
Bartender/ Shift Manager
-Quickly learned new seasonal menus by launch dates.
-Additional duties as special events/catering server and bartender. Assigned delivery, set
up and takedown for smaller parties.
-Consistently praised in customer surveys for friendliness and efficiency.
-Administration is part of my portfolio as I manage all other servers including their
leaves
-Over three years experience as a bartender.-Skilled in the art of mixing, garnishing and
then serving drinks based on customers’ needs.-Knowledgeable in meeting, anticipating
and later providing high quality services to the customers.-Experienced in stocking and
sanitizing the bar based on customer trends.-Welcoming and caring attitude towards
customer service.-Understanding of the regulations for beverage serving.-Ability to help
customers to choose drinks from extensive menu, taking orders and pleasing customers.
-Adaptability as per the personalities and needs of customers.
Overseeing employees, Monitoring sales and supplies, Cash Management, Coordinating a
smooth shift, proactive work routine, Coming up with fresh ideas for the bar. Opening,
Closing, Cash drops, Scheduling, Inventory, Assertive decision making, communication
Server
-Food service at upscale, American fare restaurant. Duties include familiarizing guests
with menu and daily specials, accurately recording food and drink orders, running multi-
course meals, and tallying bills.
-Menu knowledge: Memorize details of daily specials, seasonal menu items and options,
as well as rotating craft beer options.
-Up-selling: Direct customers to meal add-ons and specialty drinks of perceived value to
increase sales.
Efficiency, Pre-bussing, Food running, hosting, answering telephones, reservations and
booking, Decorating the special board, Training new employees,
Server/ Trainer
-Training all the new recruits in the restaurant -Serving all the tables that have been
assigned -Filling in for absent servers -Know the menu and their preparations of dishes
in detail -Trained 5 new staff members in addition to performing my regular duties
-Memorized 25 menu items and countless ingredients, even when there were changes
-Ensured that roughly 100 daily customers ordering drinks from the bar were of age to
avoid liability
Shift Lead/ Trainer
Alexandra Torto
Alexandra Torto 1

2. -Proficient with spreadsheet, word processing, email and Internet software-Ability to
prioritize, plan and coordinate work activities for the entire staff, including scheduling-
Ability to direct all staff and clients within their shift-Strong time management and
organizational skills-Excellent customer service, organizational, public speaking and
written and verbal communication skills
QUALIFICATIONS -Insatiable desire for craft beer and cocktail knowledge and the beer brewing process.
-Detail-oriented with a flair for outstanding customer service
-Friendly, personable, efficient, outgoing, interactive and entertaining-Reached Jedi
status with Aloha P.O.S systems
-Two years experience as a bartender of a high volume restaurant bar.
-Server of cocktail food at award winning restaurant.-Experienced and comfortable in
cocktail and wine food pairing recommendations.-Generated a strong bar patron
following.
-Beer server at micro pub; strong knowledge in beer types, flavors and profiles.-Strong
culinary knowledge, very comfortable explaining food preparations and terms.
-Participated in seasonal cocktail menu change recipes.-Created six new cocktail recipe’s
-Taught recipe’s to new bartenders and encouraged the development of their palate.
EDUCATION High School Diploma September 2007 — June 2008
Associates in Arts August 2008 — June 2010
River Ridge Highschool
Pasco Hernando State College
INTERESTS -Make awesome classic and modern style cocktails, quickly and precisely
-To have a bar to tend to call my own.
-To create a community of patrons that I can entertain, listen to, laugh with and to assist
in imbibification.
-To bring my kickass, creative recipes with me and get to know its patrons and staff and
begin to call it home.-To make delicious alcoholic drinks behind the bar -To bring my
knowledge of spirits and cocktail history-Painting, coloring, decorating special board
REFERENCES Leslie Baggett
Former Supervisor at Catch Twenty Three
(352)-281-3481
Nick Ambrosio
Head Chef/ Sales
(727)-809-0725
Gregg Valachovic
Regional Team Leader at Luxottica Retail
(727)-207-8114
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