Imran Ishfaq has over 8 years of experience in telecommunications, education, and administration. He holds a Master's degree in E-Commerce and certificates in IT and English proficiency. His career includes roles in sales management, education administration, and business development. He has a track record of achieving sales targets and improving customer satisfaction through training programs.

1. Imran Ishfaq
PERSONAL PROFILE
8 years administration/sales Operations/support related experience in Telecommunications Industry
& Education with strong control & analytical abilities. Good in communication and possessing great
interactive skills. I am business graduate, talented and ambitious and seeking placement in a
dynamic organization to combine my intellect & skills with esteem organizational culture &
technology to pursue a prosperous career. I am result oriented and believe in my professional work.
ACHIEVEMENTS
• First time designed & conducted successful in-house courses for Red Sea School Students.
• Training Awards and Best Support Award in Red Sea School (Jeddah).
• Strong Writing skills demonstrated by developing 'Boom Your Sales & Effective Sales Clinic' which becomes
known as Sales at Warid Telecom Pvt Ltd Training and is implemented as signature program.
• Strong communication skills demonstrated by training Red Sea School Jeddah .
• Created and presented training to sales department that resulted in improved client satisfaction.
• Best sale certificate , Warid Telecom.
• Best Customer Service Certificate in Warid Telecom
• I also won the country sale competition in Warid Telecom.
EMPLOYMENT HISTORY
Ufone Pak Telecom Limited. Jan 2016 to Present
Business Manager
 Achievement of 100% sale targets
 Responsible for 100% retail development targets
 Responsible for achieving company’s Sales & revenue objectives
 Responsible for smooth & timely stock issuance as per targets and market demand
 Monitoring of timely deposit of Receivable collections
 To ensure maximum products availability at customers arm length
 To ensure maximum visibility of brand (Merchandizing)
House # 487 Block E Shah Rukn-e- Aalam Colony Multan City
Cell # 0321-4444479 Email: emran.ashfaq@gmail.com
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2.  Ensured effective controls on channel management and route to market.
 Regular market visits to ensure availability & visibility
 Ensure the proper area coverage by sales staff.
 Having a strong check on sales team (Franchise RSOs) by visiting the market randomly
 Monitoring of EVC Sims Deployment
.
Red Sea International School (Jeddah) May 2014 – Dec 2015
Motivational Speaker/Asst Admin
Education administrator organizes and manage the administration, support systems and activities the
enable the effective running of an educational institution.
Administrators’ works in areas such as admissions, quality assurance, data management and
examinations or in a specialist department as a finance, careers or human resources. All of these can be
either centrally based or within faculties, department of other smaller unites.
• Aid in designing training courses, including material, tests and presentations
• Train, coach and motivate personnel to achieve acceptable levels of performance
• Coordinate with subject heads for training needs
• Providing administrative support to an academic team of lecturers, tutors or teachers.
• Coordinating examination and assessment processes.
• Using information systems and preparing reports and statistics for internal & external use.
• Participating in the development of future information systems.
• Contributing to policy and planning.
• Managing budgets and ensuring financial systems are followed.
• Purchasing goods and equipment, as required and processing invoices.
• Supervising staff.
• Liaising with other administrative staff, academic colleagues and students.
• Organizing and facilitating a variety of educational or social activities.
Punjab College Feb 2011 – April 2014
Asst. Administrator
• Administrators works in areas such as admissions, quality assurance date management
• Examinations or in a specialist departments as finance, careers or human resources.
• As a Asst.administrator organize and manage the administration, support systems.
• Using information systems and preparing reports and statistics for internal & external use
B.Z University Multan (Visiting Faculty) May 2013 – April 2014
Computer Coordinator
• I have taught B.Z University(IT.Dept) as a visiting faculty member for one year.
House # 487 Block E Shah Rukn-e- Aalam Colony Multan City
Cell # 0321-4444479 Email: emran.ashfaq@gmail.com
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3. Warid Telecom (Pvt) Ltd. April 2008 –May 2011
Franchisee
 Achievement of 100% sale targets
 Responsible for 100% retail development targets
 Responsible for achieving company’s Sales & revenue objectives
 Responsible for smooth & timely stock issuance as per targets and market demand
 Monitoring of timely deposit of Receivable collections
 To ensure maximum products availability at customers arm length
 To ensure maximum visibility of brand (Merchandizing)
 Ensured effective controls on channel management and route to market.
 Regular market visits to ensure availability & visibility
 Ensure the proper area coverage by sales staff.
 Having a strong check on sales team (Franchise RSOs) by visiting the market randomly
 Monitoring of EVC Sims Deployment
Amafh International (Pvt) Ltd. Jan 2003-Nov2005
Project Supervisor
 Supervising the team of marketing executives
 To develop strategies for marketing & implementing them
 Generating new business
 Catering the after sales problems of the clients
 To design the outdoor campaigns of the clients as per the budget range
 To design the events according to the client’s requirement and budget
South Asia Technologies 2002-2003
Network Support Team Asst-Manager
 Maintenance of all hardware/software.
 Troubleshooting of Network. With the help of support team consisting of 20 members.

2002 – 2003
School of fashionn & Design
Lab Administrator
 Maintenance of all hardware/software.
 Troubleshooting of Networks.
 General Office Management
House # 487 Block E Shah Rukn-e- Aalam Colony Multan City
Cell # 0321-4444479 Email: emran.ashfaq@gmail.com
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4. AWARDS AND HONORS
• Best sale certificate , Warid Telecom [2010]
• Best Customer Service Certificate [2012]
IT SKILLS
Graphics: HTML, XHTML, Adobe Photoshop
Packages: Microsoft Office (Word, Excel, PowerPoint, Outlook)
PGD-IT Microsoft Office, Database Concepts, Web Programming, Networking Essentials
EDUCATION
Masters in E-Commerce [CGPA 3.4]
Punjab University Lahore
Diploma/Certificate
Post Graduate Diploma in Information Technology (PGD-IT) Session 2005
B.Z .University Multan
Graphic Designing Course 2007
National College of Art Lahore
Certificate of Proficiency IELTS
British International School
REFERENCES
Available upon request
House # 487 Block E Shah Rukn-e- Aalam Colony Multan City
Cell # 0321-4444479 Email: emran.ashfaq@gmail.com
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