Sheikh Muhammad Ali's Professional Experience and Education
1. Sheikh Muhammad Ali
House# D-664, Satellite Town, Rawalpindi – Pakistan
sheikhmuhammad.ali1984@gmail.com, +923028560548, 03318215156
PROFESSIONAL EXPERIENCE
OVEX TECHNOLOGIES Islamabad, Pakistan
Senior Microsoft Renewal/ IT Sales Professional May‘13- Present
Sales andmarketing strategies: Participationinsale strategiessegment wise (Corporate, Government, andAcademic)
customers inUnitedStates of America and work closelywithprocurement anddealregistration teaminconvertingthe
lead to deal completion. Tracking of upcoming renewals and updating the required details on partner portal of
international well-known manufacturers like Lenovo, HP, IBM, and Dell.
Business development: Provide operational support to BDM’s in exploring and coordination with the potential and
existing customer both Govt. and private organizations in USA; suggesting them the best possible solution in term of
legal requirements and pricing needs, keeping in view the company revenues target.
Team development and management: Developed internal infrastructure of group as third most senior person on the
team; assisted in growing team on process basis; oversaw undergraduate recruiting; trained and coached junior
employees including creation of training manual and led feedback sessions.
Business intelligence reporting:Prepared overall business and product-wise revenue reports;identifying the variance
in actual with forecasted figures; remedies to overcome the affecting factors.
Analysis and modeling: Constructed projected revenues for divestitures; evaluated impact of sale strategies on
profitability; developed and quantified marketing plans.
DeliveryManagement:Scheduling, supervising product delivery resulting in meeting the customer requirement.
Relationship development: Provide excellent customer experience for long term business relationship.
Data management: Maintaining and updating prospect and customer data in centralized software data base, and
extraction of customized information from data base as and when required.
After sale management: Providing after sale support to customers for the access grants andtroubleshooting ofvolume
licensing service center of Microsoft product and services for top U.S. fortune 100 companies .
BAZEGHAASSOCIATES Islamabad, Pakistan
Corporate Accounts Executive Jan‘11- April’13
Accounts management:Assistedaccount department indeveloping accounting solutions for General / Ledger posting,
Reconciliations, and record keeping structures of vouching of sales, receipts, payments, and purchases.
Business development:Designed salesstrategies to capture the clients andprovide them with financial solutions.
Portfolio management: Managed clients portfolio with respect to accounts and finance requirements
Reporting and analysis: Prepared business and financial statement reports for clients, highlighting the future capital
needs based on the forecasted revenue trends of clients.
Inventory management: Designed strategies for clients in accordance to their business requirement.
Balancing of all controlling accounts andbooks to ensure that balancesare in line with the number of transactions .
MOBILINK Islamabad, Pakistan
Customer Care Representative Apr‘07- Oct’10
Provided best customer services to the corporate and high revenue generated customers.
Interacted and respond to customer complaints and queries nationwide.
Promote new products to compete with strong competitors in an emerging local market.
Identify, responded and solved business problems of customers and provided win-win solutions that added value to
the organization.
Provided feedback to Quality and Standardization Department in upgrading processes, evaluations criteria, and
marketing department regarding the new campaigns for better customer care experience and loyalty.
Corporate Customer Support and maintain professional -cum-friendly relationship with corporate clients.
Analyze emerging Customer needs/ behavior.
2. Awards: Mobilink Best Performance Award ’08
Voluntary Services Overseas Islamabad, Pakistan
HR Office Intern Jul’06-Sep’06
Created a continuous informationsharingpathamong the volunteers and corporate office.
Prepared trainingcontents andschedules in accordance to OrganizationDevelopment goals.
Prepared the up to date organization’s human resourcehierarchy structureand based upon that job
specifications and jobdescriptions for eachposition wasupdated.
Planned and scheduled the Recruitment procedures for new job openings.
EDUCATION
MohammadAli JinnahUniversity Islamabad, Pakistan
M.B.A. Master in Business Administration -Marketing Jan‘05-Jan’07
Relevant courses:Strategic Marketing and decision making, Project management, financial management, Accounting
and Cost accounting principles, Portfoliomanagement.
CGPA 3.46, Jinnah Full Master’s Scholarship holder.
Punjab College of Commerce Rawalpindi, Pakistan
B.Com. Bachelor inCommerce, Concentration: Commerce Aug’ 02- Jun’04
Score:58%
EXTRACURRICULAR ACTIVITIES
Mobilink:PerformedinMobilink Theater, ParticipatedinMobilink Cricket Tournament.
SOFTWARE & APPLICATIONS
SAP, Siebel, CRM, Microsoft CRM, Citrix, Geneva, E-point, Professional Pro, MS Office, MS Visio
ADDITIONAL INFORMATION
Interest:Books and articlesregarding new researches.