Mumbai Dabbawalas
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This presentation shows the way how Mumbai Dabbawalas have grown up from ZERO and are now contributing into the Social Cause as well.
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Presentation on mumbai dabbawala
The document provides information about the Dabbawala system in Mumbai, India. It discusses:
1) Who the Dabbawalas are and their role in delivering home-cooked lunches to workers in Mumbai via a complex logistical system.
2) The 125-year history of the Dabbawala system starting under British rule to serve over 200,000 meals daily to Mumbai residents.
3) Details of the Nuttan Mumbai Tiffin Box Suppliers Association that oversees the Dabbawala network including employee numbers, areas served, and meals delivered daily.
Case Study of Mumbai Dabbawala system-On time delivery Every Time
The document discusses the dabbawala system in Mumbai, India. It begins by explaining that dabbawalas are people whose job is to deliver freshly made lunches in tiffin boxes to office workers. The system started in 1885 and is now run by the Nutan Mumbai Tiffin Box Suppliers Association with over 5,000 dabbawalas. The dabbawalas use an efficient system to collect tiffin boxes in the morning, transport them on the local train system, and deliver them to offices within a 3 hour timeframe, covering over 60 km each day. The dabbawalas are known for their organization, time management skills, and ability to reliably deliver over 200,000
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Case Study of Mumbai Dabbawala system-On time delivery Every Time
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Case study dabbawalas
Success is a Proof that with the right place and with right system, ordinary workers can achieve extraordinary results.
Case Study Dabbawala
Success is the proof that With the Right System in Right Place Ordinary Workers can Achieve Extraordinary Results.
Presentation on case study on mumbai dabbawalas
The document provides details about the dabbawala system in Mumbai, India. It discusses:
1) Dabbawalas collect hot lunches from homes in the morning and deliver them to offices by lunchtime using local trains and bicycles. They return empty boxes in the afternoon.
2) Over 200,000 lunches are delivered daily through this system with very few errors, despite using simple coding methods without technology.
3) The dabbawalas exemplify strong discipline, organization, time management, and a culture of belonging - which have allowed this illiterate workforce to provide an extremely efficient and reliable service for over 100 years.
Dabb awala
The document discusses the Mumbai Dabbawala system of delivering home-cooked lunches to office workers. It describes how the 125-year old system works through a supply chain that involves picking up lunch boxes from homes and caterers, sorting them on local trains, and delivering them to customers with over 99.99% accuracy. The Dabbawalas operate with low costs, minimal capital, and have continued growing at a rate of 5-10% annually through principles of discipline, hard work, and customer focus. Management lessons highlighted include keeping operations simple and focused on the core business through a flat structure, strong customer service, and low employee turnover.
Dabbawala ppt
The document discusses the Dabbawala system of Mumbai, India which delivers home-cooked lunches to office workers. Some key points:
- Over 5,000 Dabbawalas use bicycles and trains to deliver 200,000 lunchboxes daily with nearly zero errors, achieving a Six Sigma level of quality.
- They have developed an efficient logistics and coding system to organize deliveries without using technology. Lunchboxes are marked with codes for collection points, colors for starting stations, and numbers for destinations.
- Their success is attributed to strong organizational culture emphasizing discipline, time management, and commitment to customers. Dabbawalas operate with minimal costs and infrastructure.
NITESH.
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Google 8 p
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Draft on the management of mumbai dabbawala
it is the draft for the presentation which has been uploaded by me on the mumbai dabbawala,it refers to the management principles included in the working of mumbai dabbawala and the 6 sigma principle
A case study of mumbai dhabawalla
The dabbawala system originated in 1890 in Mumbai, India to deliver homemade lunches from workers' homes to their workplaces. Run by the Nutan Mumbai Tiffin Box Suppliers Association, over 5,000 dabbawalas use color coding, numbers, and abbreviations to collect and sort over 200,000 tiffin boxes across Mumbai each day within strict timeframes, even during floods or other disruptions. Their success is attributed to minimal costs, teamwork, reliability, and commitment to customers despite most dabbawalas having only an 8th grade education.
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Business plan report -mom's biryani The establishment of a desi restaurant in...
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Babybuns Bakery (3).pdf
Babybun Bakery provides homemade buns with unique toppings and flavors in a strategic location near public facilities. The business aims to be profitable by offering high-quality ingredients, variety of buns, ability to customize orders, and exclusive signature buns using the owner's grandmother's recipes. Key activities include preparing ingredients, baking, decorating, and displaying buns for customers. Revenue is generated through direct sales, online sales, and delivery with a monthly profit of RM4,020 after expenses.
Dabbawala's
The document provides information about the Mumbai Dabbawala system of delivering home-cooked lunches to office workers in Mumbai. It discusses the history and operations of the Dabbawalas, who deliver over 200,000 home-cooked lunches per day to customers across Mumbai using an effective low-tech system relying on local transport and color-coded addressing. It highlights the Dabbawalas' highly efficient supply chain network that achieves an error rate of just 1 in 16 million deliveries despite being mostly illiterate and not using modern technology.
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The Mumbai Dabbawala.pptx
This is a presentation prepared by good research and resources available on the websites.
I also received 1st prize in my presentation by ICAI.
I am uploading this to help people who need it.
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3:国家专业人才认证中心颁发入库证书
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Mumbai Dabbawalas
- 1. For Customers We Will Always Work For The Need Of Micro, Small And Medium Enterprises And For The Individual Entrepreneurs. We Will Always Learn, Upgrade And Develop Our Capacities To Serve Them, To Empower Them, To Develop Their Confidence And Make Them Successful And Happy In Life. Mastermind Credo
- 3. Brief on the Unique Business Model To Learn Management Lessons from Mumbai Dabbawalas. To learn the spirit of “Giving Back To the society” OBJECTIVE
- 4. Brief Introduction to Mumbai Dabbawalas Management lessons from Mumbai Dabbawalas Achievements Unique Social Work My Learnings FLOW OF PRESENTATION
- 5. Business is based on fulfilling a basic need of working class people to have “Home Cooked Meals” in the office. Localized for the business district in south Mumbai The entire business is run under the MTBSA (Mumbai Tiffin Box Suppliers Association) Dabbawalas’ are the foot soldiers who actually carry & deliver freshly prepared food made from customer’s home/in some cases hotels/food mess in lunch boxes and deliver the same to the customers each day. After the customer eats the food the tiffin's are collected back and re delivered to the original pick up points (Homes) Minimal charges (Around 300 INR/PM) are taken from each customer for this service. Certified “SIX SIGMA” by Forbes. BRIEF INTRODUCTION
- 6. Started in 1880 No of Employees: 5000 Approx. 2,00,000 Tiffin Boxes Delivered each Day Turn Over: 50cr. Continued:
- 7. Pick up from Residence Bring it to Andheri Station Journey in Local Train Delivery to respective customer Collection of Empty Dabbas Sorting at Destination Station Returning Dabbas SUPPLY CHAIN
- 10. MANAGEMENT LESSONS FROM MUMBAI DABBAWALAS
- 11. Colour Coding System: The unique indigenously developed colour coding system helps rapid sorting of the tiffin’s and faster delivery along with reduced/elimination of instances of wrong deliveries of tiffin’s to the customers. Relying on the accuracy of the Mumbai suburban local trains for delivery: Each tiffin is delivered via the local trains to the business district, the whole delivery scheduled is closely tied with the schedule and accuracy of the local trains. TIME MANAGEMENT
- 12. CUSTOMER SATISFACTION – TOP PRIORITY The top focus of each dabbawala is to deliver the correct tiffin to the customer in time everyday. Taking pride in giving “World Class Service” to each customer.
- 13. Hard Work,Honesty,Promptness & Time Management only investments. Cheap Hand Carts, Cycles – Easy to Maintain Public Place for Sorting KEEPING CAPITAL INVESTMENT TO A MINIMUM:
- 14. Minimal Infrastructure Minimal Usage of technology Keeping Marketing budget to a minimum – marketing is done mostly by mouth to mouth publicity KEEP OPERATIONAL COSTS TO MINIMUM:
- 15. Only in the business of delivering home made food Be “ Master of one trade rather than jack of all” MAXIMUM FOCUS ONLY ON CORE COMPETENCY
- 16. 85% percent Dabbawals are illiterate COMMITMENT MATTERS- QUALIFICATION DOSENT
- 17. Knowing the implications of failure, makes you more responsible towards your work. KNOW THE IMPLICATIONS OF FAILURE
- 18. Due to flat organization structure, fast decision making. FLAT ORGANIZATION STRUCTURE
- 19. Responsible. Realise their work. SENSE OF OWNERSHIP – Employee Empowerment
- 20. “SIX SIGMA” Rating from Forbes. Business Models (Case Studies) Shared in Haward Business School, IIM’s Name in “Guiness book”. World Record in Best Time Management. Outstanding Service Organization Award by NIQR. (National Institute for Quality Assurance) ACHEIVEMENTS:
- 21. Share It (Video) Tie-up’s with Weeding Planners. SOCIAL WORK
- 22. MY LEARNINGS Customer Satisfaction should be the top priority. Qualification should not be a barrier for us to grow. Always focus on your core competency.