This document outlines a leadership development course. It discusses how lack of clear goals and poor communication are leading causes of failure. The role of a leader is to help people avoid these issues by setting ambitious goals and ensuring effective communication, even if the goals initially seem impossible. To develop as a leader, one must commit to action and be willing to act outside their comfort zone. Exercises are provided for participants to identify goals that could transform their work or life if achieved and to commit to specific leadership actions.
ITSM Academy Webinar - Lead Success, Don't Manage Failure!ITSM Academy, Inc.
Carlos Casanova, K2 Solutions Group, Inc., Solutions Architect and President
The virtues of successful executives are those that express confidence, trust, stability and leadership; and this don't come with just having the title. Embarking on the Service Management path requires executives to be fully committed to the cultural transformation they are asking of their organization. They must be active participants in changes that transform the organizational culture not just the organizational chart.
Improve the effectiveness of behavior based selection by incorporating competency modeling into selection and also training, performance management and succession planning
ITSM Academy Webinar - Lead Success, Don't Manage Failure!ITSM Academy, Inc.
Carlos Casanova, K2 Solutions Group, Inc., Solutions Architect and President
The virtues of successful executives are those that express confidence, trust, stability and leadership; and this don't come with just having the title. Embarking on the Service Management path requires executives to be fully committed to the cultural transformation they are asking of their organization. They must be active participants in changes that transform the organizational culture not just the organizational chart.
Improve the effectiveness of behavior based selection by incorporating competency modeling into selection and also training, performance management and succession planning
While working on a special project should a group of people be assigned to address the issue? TEAMS, TASK FORCES AND COMMITTEES – How to tell if you need them outlines this issue which may arise frequently in the workplace.
This is a simple straight forward presentation explaining the ways in which a 'Best Practice' Frame work can be launched in a public sector oil and energy companies.
Community Driven Development and Gender Mainstreaming APMAS reportIFAD Vietnam
The Asian Project Management Support Programme (APMAS) CDD Report: Best Practices and Lessons Learned on Community Driven Development and Gender Mainstreaming from the APMAS training/workshops, Hanoi and Delhi, November/December 2010 (21 pages).
The Asian Project Management Support Programme (APMAS) aims to enhance capacity
of project managers in Vietnam, Cambodia, Laos and India to implement and effectively
manage gender sensitive, pro-poor rural development interventions, through training,
information access and innovation. Late 2010 MDF Indochina has implemented two 4-day
training programmes in Vietnam and India on Community Driven Development (CDD) and
Gender Mainstreaming, from which the below lessons were drawn. The report below is a
only a summary of highlights, as APMAS documented the events in full through pictures,
and also captured facts tools at its website.
Leadership and Management – Is There a Difference?
What’s the difference between leadership and management? Both are essential to successful businesses, but many organizations are over-managed and under-led. It has been said “You manage cows, but you lead people.” Budgets and schedules, while easy to measure and track, do not occupy the center of a great leader’s attention. Leadership is far different from management, and just as important. According to HBS’s Kotter, managers plan, budget, organize, staff, control and correct, while leaders set direction, align people, motivate and inspire. Many people occupy the position of leadership without demonstrating the qualities of leadership. This module explores the difference between leadership and management and how they complement one another. The very best business leaders combine both leadership and management to deliver extraordinary results.
The Lost Leadership Skill – Listening!
One of the most powerful and overlooked tools in today’s leadership toolbox is the simple act of deeply listening to another person. We are not talking about the kind of listening that happens in ordinary conversations, where people are eager to raise objections, point out obstacles to any new idea, or recall how a similar idea previously failed. This module explores generous listening - listening with curiosity, with a spirit of inquiry rather than the over-used advocacy approach where ideas are debated, fresh perspectives are silenced, and enthusiasm quickly evaporates. Generous listening creates powerful “thinking partnerships” and a “thinking environment” where people are free to be far more creative and productive. Based on Nancy Kline’s book, “Time to Think”, the Thinking Environment model has been proven in companies, government agencies, universities, schools, political groups and voluntary organizations. The language of leadership begins with the four magic words “Interesting! Tell me more . . . “. Although we spend almost half of our waking hours listening, most people have never received any guidance on how to listen effectively. Leaders who master this straightforward approach to listening powerfully can truly transform an organization and unleash the group genius of their people.
While working on a special project should a group of people be assigned to address the issue? TEAMS, TASK FORCES AND COMMITTEES – How to tell if you need them outlines this issue which may arise frequently in the workplace.
This is a simple straight forward presentation explaining the ways in which a 'Best Practice' Frame work can be launched in a public sector oil and energy companies.
Community Driven Development and Gender Mainstreaming APMAS reportIFAD Vietnam
The Asian Project Management Support Programme (APMAS) CDD Report: Best Practices and Lessons Learned on Community Driven Development and Gender Mainstreaming from the APMAS training/workshops, Hanoi and Delhi, November/December 2010 (21 pages).
The Asian Project Management Support Programme (APMAS) aims to enhance capacity
of project managers in Vietnam, Cambodia, Laos and India to implement and effectively
manage gender sensitive, pro-poor rural development interventions, through training,
information access and innovation. Late 2010 MDF Indochina has implemented two 4-day
training programmes in Vietnam and India on Community Driven Development (CDD) and
Gender Mainstreaming, from which the below lessons were drawn. The report below is a
only a summary of highlights, as APMAS documented the events in full through pictures,
and also captured facts tools at its website.
Leadership and Management – Is There a Difference?
What’s the difference between leadership and management? Both are essential to successful businesses, but many organizations are over-managed and under-led. It has been said “You manage cows, but you lead people.” Budgets and schedules, while easy to measure and track, do not occupy the center of a great leader’s attention. Leadership is far different from management, and just as important. According to HBS’s Kotter, managers plan, budget, organize, staff, control and correct, while leaders set direction, align people, motivate and inspire. Many people occupy the position of leadership without demonstrating the qualities of leadership. This module explores the difference between leadership and management and how they complement one another. The very best business leaders combine both leadership and management to deliver extraordinary results.
The Lost Leadership Skill – Listening!
One of the most powerful and overlooked tools in today’s leadership toolbox is the simple act of deeply listening to another person. We are not talking about the kind of listening that happens in ordinary conversations, where people are eager to raise objections, point out obstacles to any new idea, or recall how a similar idea previously failed. This module explores generous listening - listening with curiosity, with a spirit of inquiry rather than the over-used advocacy approach where ideas are debated, fresh perspectives are silenced, and enthusiasm quickly evaporates. Generous listening creates powerful “thinking partnerships” and a “thinking environment” where people are free to be far more creative and productive. Based on Nancy Kline’s book, “Time to Think”, the Thinking Environment model has been proven in companies, government agencies, universities, schools, political groups and voluntary organizations. The language of leadership begins with the four magic words “Interesting! Tell me more . . . “. Although we spend almost half of our waking hours listening, most people have never received any guidance on how to listen effectively. Leaders who master this straightforward approach to listening powerfully can truly transform an organization and unleash the group genius of their people.
Why Would Anyone Follow You? - Values-based Leadership
Leadership begins with a journey within, with self-leadership. People who wish to become great leaders must ponder questions like “Who am I? What are my values and core beliefs? What kind of leader am I, and what kind of leader do I want to become? What do I care about more than being comfortable? What motivates me more than the approval of my peers and my manager?”, and most importantly “Why should anyone follow me?” IQ is a measure of intelligence, but EQ, emotional intelligence, is just as important, perhaps more important, to great leadership. EQ consists of self-awareness and sensitivity to how other people are impacted by our behavior and language. Using several powerful tools for raising self-awareness: a values survey, the “Enneagram”, this module will enhance self-leadership, the foundation of leading other people.
“The Leadership Challenge” - Kouzes & Posner Model
People often hesitate when they are asked to talk about their most admired leaders. Many of the greatest leaders mentioned are dead, and it seems much easier to think of examples of bad leadership. Jim Kouzes and Barry Posner, authors of “The Leadership Challenge®”, collected thousands of stories about extraordinary leadership as part of an intensive research project to determine the characteristics of the most successful leaders. There are many useful leadership models, but the Five Practices of Exemplary Leadership® revealed by the Kouzes-Posner study is one of the most memorable and easy to implement. This module enables people who wish to become great leaders to learn and adopt the practices of “model the way, inspire a shared vision, challenge the process, enable other people to act, and encourage the heart” with immediate and dramatically improved results.
Leading Change
Change is accelerating in our business world, and those who can embrace and drive it will be the winners. Globalization, restructuring, and workforce diversity are changing the way business is done, and leaders often must adapt at warp speed. With constant change, we have to do more with less, faster, cheaper and better. Doing our best is no longer enough. Leaders must frequently face changes in the business environment that seem to require miracles to overcome. The reality is that business is often a game of setting seemingly impossible challenges and making progress on these challenges. Resistance to change is widespread, and people leading change must often do so against a tide of resistance and predictions of failure. Fear of failure and disappointment are frequently the motivation for this approach. Often these well-intentioned people call their attitudes "realistic" or "practical." Unfortunately, people who resist new ideas, and change in general, ignore the influence of their own attitudes and beliefs on their “reality”. Successful change leaders must understand how people react to change, and be ready and able to lead and support their teams in successfully navigating required changes. These “change agents” must learn to personally deal with the pressure of constant change, and even welcome it, learning to surf the waves of change rather than being dragged under the waves. This module will provide you with an understanding of the change process, the role of resistance, and your role in leading change, so that you and your people can embrace change as a doorway to new possibilities.
Leading Organizations – Bigger Challenges
The organization chart may be useful in determining who to call when you are going to be late for work, but job responsibilities change far more rapidly than organization charts. Matrix organizations create another layer of complexity. Communication is one of the top reasons that teams do not achieve their goals, and the communication links between important stakeholders may not even be shown on a traditional org chart, as is the case with suppliers, alliance partners, and customers. As a result, leaders may find themselves responsible for teams of people who do not report to them. A directive approach in these circumstances works even less well than it does with subordinates where there is a reporting relationship. Leading effectively in these circumstances requires a disciplined framework for generating results predictably and repeatedly. Technology and process excellence will only get you so far. Ultimately it is the people who make an organization successful, and successful organizational leaders must master the three “P”s – Product subject matter knowledge, Process excellence, and influential People skills. Identifying roles and responsibilities separate from position or title is a start. Creating a mutually beneficial purpose, compelling vision, clear mission and shared values that bring the various stakeholders together to collaborate in achieving the goals is essential. What gets measured is what gets done. Progress toward success must be monitored and measured, then shared with all relevant stakeholders. The five one-page tools presented in this module can make all of this manageable without unnecessary bureaucracy.
Beyond Words - Effective Communication
Although English has been called the international business language, the words alone carry less than 10% of the meaning in a live, in-person conversation. Perfect English is not required for perfect understanding. Percy Barnevik, former CEO of the American construction company ABB, once joked that the common language at ABB was “bad English”. Tone of voice, facial expression, gestures and body language, as well as context, contributes the vast majority of meaning in face-to-face discussions. Yet many people insist on conducting most of their business communication via email, even when the person receiving the email is sitting only a short walk away. Over-reliance on email creates misunderstandings that could be easily resolved with a single direct conversation and the full richness of non-verbal communication. In addition, open and honest communication that builds trust must be based on a heart-connection, not just a meeting of the minds, and a true commitment to a mutually beneficial relationship. This kind of rapport can be built most easily through face-to-face interaction. But even email and phone calls can be far more effective when the message acknowledges a human connection. This module explores how to expand business communication beyond words to non-verbal expression, positive intention and commitment to mutual benefit.
Inspire Action – Set Clear Goals
Among the top reasons that individuals and teams fail to achieve their goals is that they don’t know what their goals are. Competent and courageous leaders assure that this predictable and avoidable cause of failure does not undermine their people’s results. This kind of leadership doesn’t happen by accident. Goals must have the support and commitment of the team. Knowing how to measure success is vital to achieving that success. Often people are unclear as to who their customer is, and what matters to them. Tracking status and progress vs. goals must make clear whether they are on track or off track, and what to do about it. The overall long-term goals must be kept clearly in mind even while day to day tasks tend to dominate people’s attention. As a leader you must assure that your people have a clear and vivid understanding of the goals and their role in helping to achieve them. Teams that don’t have a clear view of the path forward slow down, like cars driving in heavy fog on a dark night. Keeping the goal clear and providing frequent feedback on the progress being made can increase team performance by over 50%. Assuring that your team has clear goals and understands the priorities to be used in making the inevitable trade-offs required on the road to those goals, is one of your most important leadership responsibilities. Even seemingly impossible results can be achieved through a combination of a clear vision of the desired future state, a commitment to action, and execution with excellence. Leaders set their teams up for success by helping them to set SMART goals, those that are Specific, Measurable, Actionable, Relevant and Time-bounded, and then by tracking and making visible their progress. This module will assure that you never again spend your time trying to figure out “how” to do something until you know “what” you intend to accomplish.
Building Trust – The Foundation of Results
Trust takes a long time to build and only a moment to destroy. Business is about achieving results, and these results depend greatly on human relationships. Relationships with high levels of trust generate greater success with far greater efficiency than when trust is low. The leader sets the tone for trust in a relationship or team through the values, language and behaviors that they practice. Building trust involves taking risk, and the leader must make the first move. The #1 way for a leader to build trust is to make themselves vulnerable. In this module we will explore what builds trust, what weakens trust, and how to repair broken trust. Based in part on Patrick Lencioni’s book “The Five Dysfunctions of a Team”, this module will prepare you to measurably increase trust in relationships and teams. Taking time to build trust is an excellent investment as it will greatly speed the process of generating the business results that you desire and require.
A study by Forrester Research, Inc. estimates the typical PPM software implementation can achieve an ROI of over 250% with a payback period of less than 12 months (“The ROI of Project Portfolio Management Tools,” May, 2009). Yet achieving such impressive results depends on more than just choosing the application with the right list of features.
View this slide excerpt from the webinar which explores common PPM implementation challenges and reveals proven strategies for circumventing them. You will learn:
-The primary drivers of PPM software ROI
-The most critical mistakes of PPM implementations & how to avoid them
-Ways to improve top-down support for your PMO or PPM practices
-The keys to accelerating user adoption
-Strategies for managing the PPM vision, the resulting change, & your PPM vendor
Preparation for Peak Performance: Using Rituals to Create Public Speaking Su...Lisa Braithwaite
Using rituals to prepare for public speaking. The slide show accompanies a live presentation and is not meant to stand alone. Once again, the graphics and font are not as originally created in PowerPoint, and I don't know how to get Slideshare to convert them properly.
What does the future look like? Is it a dark space where we’re suffering from varying degrees of techamphetamine or are we heading towards a Utopian fantasy of abundance and harmony?
Understanding that our basic human needs and wants barely change, we explore the future state of a range of topics; from our need for physical sustenance through to our age-long fascination of transcending the limitations of our biology.
Looking at the future from a human perspective, our potential for greatness is teetering on a fine line between darkness and hope. We’re banking on the latter.
Speaker: Mary Stacey
Managing Director, Context Management Consulting Inc.
Research illustrates that leaders who can facilitate collaboration create more sustainable enterprises. Learn the benefits of developing your capacity to be a more collaborative leader. Assess your leadership using the Leadership Development Framework from Torbert and Rooke’s award winning article The Seven Transformations of Leadership (Harvard Business Review, 2005). Leave the session with new ideas about how you can facilitate deeper collaboration in every relationship.
More information on this session: http://www.marsdd.com/events/details.html?uuid=cff0034d-4f16-4da4-ad93-f15b8ca2531f
Ahrd Presentation 2009 Maltbia And MarsickTemaltbia
Presentation on Team Leadership Coaching: Presenters - Dr. Maltbia & Dr. Marsick, Department of Organization and Leadership, Teachers College, Columbia University.
You manage your research. You want to manage a business. How about managing your career?
Dr. Teresa Snelgrove of ProFitHR and Dr. Frederick Sweeney of VG Partners talk about career management theory and practice: what inputs are needed for critical career decisions and their execution. Join us for some very practical advice on how to manage your own success.
Part of the CIBC Presents Entrepreneurship 101 lecture series: http://www.marsdd.com/ent101
A hard look at the softer side of business analysisJoe Newbert
Step forward the Business Analyst star. Taking a hard look at the soft skills as a catalyst for Business Analysis success, in the December 2008 IIBA Newsletter.
Times of change present many challenges for organizations, particularly for front‐line
managers whose people will be responsible for implementing the change. Pressure to
perform is high, as are emotions, and everyone is expected to do more with less.
Leadership Traits
What is Leadership?
How Would You Define Leadership?
Excerpted from ADRP 6–22 Army Leadership
Exercise: Leaders You AdmireIn your group, discuss leaders (living or dead) you admire. Of the leaders you discuss, choose one and present your choice to the class and explain why you chose this leader.Do these leaders have common traits?
Why is Someone a Leader?
Why is Someone a Leader?Leader by the position achievedLeader by personality, charisma Leader by moral exampleLeader by power heldIntellectual leaderLeader because of ability to accomplish things
For each of the above categories, can you think of a leader who fits?
Would you want to be a leader?
Leaders’ Roles
Roles of LeadersWhat are some roles for leaders?
Roles of Leaders
Plan
Create Momentum
Master technologies of learning, visioning and coalition buildings
Communicate
Enabling technologies
Directing
Manage oneself
Role 1: Plan Devise strategy Set direction Create vision Decision maker
Role 2: Create MomentumLearn and know about companySecuring early wins First set short term goalsWhen achieved make a big dealShould fit long term strategy Foundation for changeVision of how the organization will look Build political base to support change Modify culture to fit vision
Role 2: Create Momentum
Build credibility
Accessible but not too familiar
Demanding but can be satisfied
Focused but flexible
Active
Can make tough calls but humane
Role 3: Master TechnologiesLearn from internal and external sourcesVisioning - develop strategy Push vs. pull tools What values does the strategy embrace?What behaviors are needed?
Role 4: CommunicateCommunicate the visionSimple text - Best channelsClear meaning - Do it yourself! Adapt your communication style Read body language and vocal dynamicsBe sensitive to context Put it in writing Provide detailsCultivate an atmosphere of openness
Role 5: Enabling TechnologiesCoalition buildingDon’t ignore politicsTechnical change not enoughPolitical management isn’t same as being politicalPrevent blocking coalitionsBuild political capital
Role 6: Directing Direct Empower employees Become the
cheerleader and coach ControlMotivate Time/task managementConvey sense of accomplishment
Role 7: Manage OneselfBe self-awareDefine your leadership styleGet advice and counselAdvice is from expert to leaderCounsel is insightTypes of helpTechnicalPoliticalPersonalAdvisor traitsCompetent TrustworthyEnhance your status
What are Some Leadership Traits?
What Are Some Leadership Traits? Can do attitudeWorks for the benefit of all Persistence Humor Dependable Energetic PlannerPhysical or notVerbal facilityIntelligence AnalyticalHonesty Initiative Aggressive Self-confident Ambitious Originality Sociability Adaptability Any others?
https://courses.lumenlearning.com/suny-principlesmanagement/chapter/what-makes-an-effective-leader/
8 Traits of a Succes ...
Leadership By Levels is a unique development program which will ensure that your managerial leaders hit the ground running as soon as they are promoted.
Our program goes beyond conventional development, focussing on the differences in work complexity at each organizational level and enabling participants to develop higher levels required of cognitive capability and socio-emotional maturity.
This program will give organizations the framework for a sustainable leadership talent strategy.
Five Questions You Must Answer in Your MBA ApplicationMBA Prep School
MBA Prep School (http://mbaprepschool.com) assembled a team of experience admissions consultants and analyzed the application forms, essay questions, and interview transcripts. We also interviewed admissions officers to get their opinion on the questions they most wanted answered.
We discovered that although every school has its own unique application – five fundamental questions appear again-and-again.
Join Tyler Cormney, MBA Prep School co-founder, as he shows you the five questions and provides guidance on tackling each one!
How is Leadership Changing? What do Young Professionals need to succeed in this New Normal?
This closing keynote at the first AICPA EDGE Conference in New Orleans included a facilitated conversation with this group of over 100 young professionals.
Tom Hood led the process with alumni form AICPA's leadership academy who have been taught the i2a: Insights to Action - Strategic Thinking System. They led table discussions and used sticky notes to make their ideas portable and their thinking visible to others. The results are on slides 17-26.
We are quickly moving from command & control to connect & collaborate and these young leaders understand these changing dynamics of leadership.
2. Breakthrough Results Course Outline
Introduction Self 1-to-1 Team Organization Global
to Leadership Leadership Leadership Leadership Leadership Leadership
1 4 5 8 Building Trust 11 Leading 13
What is The Lost
Why Would – The Organizations Leading in an
Leadership? Leadership
Anyone Foundation of – Bigger Increasingly
Skill - Listening
Follow You? - Results Challenges Global
Values-based Business
Leadership 6 Environment
2 Leadership
Beyond Words 9 Overcoming 12
vs. “The 5 Leading
Management - Effective Dysfunctions Change
Communication of a Team” -
– Is There a
Difference? Patrick Leading into
Lencioni’s the Future
7 Model
Inspire Action 14
3 “The – Set Clear Becoming the
Leadership Goals 10 Leading Kind of
Challenge” - Through the Leader You
Kouzes & Phases of Admire - The
Posner Model Team Endless
Development Journey
Copyright Wiefling Consulting, LLC 2008 2
3. Module Description
Leadership is not a position in a company or a title on a business card. Leaders can
be identified by the way they talk and the way they act. Leaders come in all shapes
and sizes, from all kinds of backgrounds and different sorts of education. Leaders
exist at all levels of an organization. Leadership is an attitude that starts within.
Great leaders do not see themselves as victims of their circumstances. They accept
responsibility for their contribution to the circumstances surrounding them, and they
are committed to making a positive difference in those circumstances. While leaders
may perform many valuable functions, the areas where they can provide the most
benefit are:
-to help their people avoid two of the most common causes of failure – lack of clear
goals and poor communication.
-to inspire people to overcome their inherent fear of failure and have the courage to
set bold and challenging goals that may initially seem nearly impossible.
Great leadership does not require confidence. Great leadership requires a
passionate and powerful commitment to something that matters more than their
comfort, safety or the approval of other people. Just knowing how to do something
changes nothing. Great leaders do what is required, even in the face of uncertainty,
risk and fear.
Copyright Wiefling Consulting, LLC 2008 3
4. Module Goals
“Knowing is not enough - we must apply. Willing is not
enough, we must do.” - Bruce Lee
1. Learn the most common and
preventable reasons for failure.
2. Understand the role of the
leader in overcoming the fear
and negativity that contributes
to these failures.
3. Regardless of your position or
title, commit to leading outside
of your comfort zone to
achieve results that initially
may seem impossible.
Copyright Wiefling Consulting, LLC 2008 4
5. Top Reasons for Failure to Achieve
Goals?
#1 - Lack of clear goals and objectives
#2 - Poor communication
Ref: The Bull Survey (1998)
The KPMG Canada Survey (1997)
The Chaos Report (1995)
The OASIG Study (1995)
Copyright Wiefling Consulting, LLC 2008 5
6. Goals & Communication
German and Swiss
engineers each built
half of a bridge over
the Rhine River and
met in the middle.
One side was 54 cm
lower than the other
where they met!
Ref: Der Spiegel, 14 Jan 2004, Salt Lake Tribune
Copyright Wiefling Consulting, LLC 2008 6
9. “Reality” is an Interpretation
An A
Extremely Ridiculously
Negative Positive
Interpretation Interpretation
Facts
That Fits That Fits
the Facts The Facts
Copyright Wiefling Consulting, LLC 2008 9
11. Crossing the Knowing-Doing Gap
T E D A
Theory Exercise Debrief Apply
Know Think Do it!
Practice about
it. it. it.
Copyright Wiefling Consulting, LLC 2008 11
12. “Acting As If”
Behaviors Language
Thoughts
and
Feelings
Copyright Wiefling Consulting, LLC 2008 12
13. Summary of Key Points
Some of the top causes of failure are
lack of clear goals and poor
communication.
One of the main reasons that people
avoid setting goals is fear of failure.
Both of these causes of failure are
preventable, and they are the
responsibility of the leader.
Results that seem impossible are often
achievable once we have the courage
to risk setting ambitious goals and
begin taking action to achieve them.
Confidence is not required, only
commitment, and a willingness to be
uncomfortable.
Copyright Wiefling Consulting, LLC 2008 13
14. W.O.W. Leadership
Development Exercises
Within One Week (WOW!)
1. Write a list of at least 10 things
that SEEM impossible, but would
transform your job for the better if
they WERE possible.
2. Write the same list for your life.
3. Choose one “impossible” goal
from the lists above and spend 10
minutes brainstorming written
answers to this question: “What
would make that goal possible?”
Copyright Wiefling Consulting, LLC 2008 14
15. Commitment to Action
“Knowing” is not enough. You must
take action.
Confidence is not required. You
must be committed.
What action will you take in order to
become more the kind of leader you
admire?
W.O.W. - Do it “Within One Week”!
Copyright Wiefling Consulting, LLC 2008 15
16. For further information please contact:
www.wiefling.com ALC Education, Inc.
kimberly@wiefling.com www.alc-education.co.jp
USA 650 867 0847 Japan 03-5464-2815
Copyright Wiefling Consulting, LLC 2008 16
ALC Education First thing you do in the morning? Assure goals are clear? Coach, mentor and support your people? . . . Or is it to check email??!!! Email is NOT communication!
ALC Education, Ind. Copyright Wiefling Consulting, LLC 2008 CHOICE!!! We are meaning-making machines!
We can enter the cycle of behaviors, thoughts and language at any point as all three affect one another. We’re talking about CHANGE. EXERCISE: Fold your arms and cross your legs. Now look around. 50% fold them one way, 50% the other. Now fold them the other way. It may FEEL different to change. Stick with it! 30 years of practicing it one way leaves an impression! When we change our language it can affect our thoughts. That’s how affirmations work, for example. As our thoughts begin to change we make different choices, and behave differently. (Of course people will be expecting us to behave the same old way, so this can make it harder to change! In fact, they can get darn uncomfortable when we change and even try to get us to change back! That’s a WHOLE ‘nuther workshop!) Likewise, we can change our actions, such as feeling the fear and taking the action anyway, and that experience can change the way we think about something.