The document summarizes Microsoft Teams capabilities for building line-of-business (LOB) apps, including: - Demos of an example "Contoso HR" app using bots, tabs, messaging extensions, and the Teams app studio. - Guidance on using different Teams features for various app scenarios like sharing group info, coordinating tasks, and personal workspaces. - Overviews of the Microsoft Graph and controls for managing 3rd party app access within Teams.

1. Microsoft Teams
Developer community call
March 1, 2018
8:00 AM PST
Bill Bliss
@bill_bliss

2. Topics
LOB App Scenarios and Platform Overview
Demo of “Contoso HR” LOB app
Q&A

3. Create enterprise-specific solutions for enterprise end users by
integrating with existing internal services and processes

4. Departmental tools Employee resources
Support & info Processes & workflow

5. Flex AI

6. Microsoft Teams
provides a powerful
extensible platform
Build apps with a rich set of
capabilities to reach your
users in their chats, channels,
and personal workspace.
Connectors
Post rich updates to channels
Activity Feed
Engage users via notifications
in the feed
Bots
Help users get tasks done in
conversations
Actionable Messages
Add rich interaction to your
connector cards
Messaging Extension
Allow users to query and share
rich cards in conversations
Tabs
Surface rich content within
Teams
Build in intelligence and connect
to data that drives productivity
Microsoft Graph
Developer Documentation – https://aka.ms/teamsdevdocs

7. Example app:
Recruiting tool for HR

8. Rich surface area for your LOB app
As simple as embedding your existing
web app
Team and personal productivity
Example: list of applicants to a job
position

9. Channel Tabs
• Allow the user to configure the view based on the channel context
• Content should be the same for all users – leverage collaboration
• Avoid navigational dead-ends
Personal Tabs
• Content should be relevant for a personal view of the experience, e.g.
dashboard or aggregation across workspaces

10. 1. Configuration Page
used by end user to configure the tab
2. Content Page
the primary page displayed in the tab
3. Remove Page (optional)
displayed when a tab is removed

11. • Minimize context switching – make it easy for users to access what they need
• Leverage collaborative nature of the product
• Design for bite-size tasks – power users should use your full app
• Minimize extra chrome – focus on what you want the user to do

12. Bots make it easy for users to interact with
your app in Team conversations or 1:1
Built using Microsoft Bot Framework
Complete tasks via commands or NL
New: actionable messages support!
Example: manage job postings and applicants

13. • Whether used as a CLI or to manage workflows, ensure an experience that takes
advantage of natural language interaction
• Use cards and enhance with tabs to complete your experience
• Use context to provide the appropriate functionality in 1:1 chat vs. groups
• Use the input menu to keep your end users “on rails”

14. Personalize Teams Compose box with
your App & Services content
Users can query and insert your app
content into conversations
New: available from the Command Box!
Example: lookup and share job postings

15. • Return content that makes most sense in a chat or group context
• Take advantage of the various card types
• Optimize search results to keep it snappy and responsive
• Leverage Teams SDKs to easily add to your core Bot offering

16. Push rich interactive cards into channels
Users can take quick actions like comment, select options, set a date
Fully supported in Teams, Outlook, and Yammer
Example: notify the channel whenever a new candidate applies to a job
posting

17. Notify users personally or in a channel
via the activity feed
Same API as sending bot messages
Deep link straight into tabs
Example: new personal approval request

18. Channel Tabs
• Sharing group information
• Pin information or tools
important for the channel
Connectors
• Simple webhook notifications
in channels
Bots in channels
• Coordinate tasks in a team
environment
• Broadly share information
Messaging Extensions
• Make it easy for your users to
look up and share information
Personal Tabs
• Create a personal workspace
• Aggregate content from across
Teams
Bots in 1:1 chat
• Easy access to commands
• Q&A
• Provide user right insight at
right time

19. Simplifies Teams app development
Generates the manifest (vs. manual JSON)
Test how your bot or connector card will look
Web control library with UI controls

20. Manage which 3rd-party apps are available
to your employees
Gives you control over if and how data
leaves your organization
Two policies that can be applied
1. Enable all apps except for a disallowed set
2. Disable all apps except for an allowed set
Teams takes care of providing a graceful
user experience when apps are disabled
Much more work to do here; sideloading
is not sufficient

21. Integrate with the Microsoft Graph in your Teams app
Leverage existing Graph APIs like profile, groups, emails, and documents
Teams-specific APIs available today in Beta
• List of teams
• List of channels
• Create a channel
• Add Teams to an existing Office 365 Group
We are working hard to add new APIs and making them easier to use

22. Bots
Tabs
Messaging Extensions
Teams App Studio
O365 Portal