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Microsoft 365 leverages Microsoft technology to empower collaboration. It allows users to tailor workspaces and share content to create connected experiences. Microsoft 365 can help healthcare teams communicate and collaborate more effectively to improve patient care, safety, and lower costs. It also provides tools to help protect health information and assess security and compliance risks. Microsoft 365 partners can build solutions using Microsoft technologies and resources and gain support to develop, market, and grow their businesses.
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Teams healthcare partner webinar daniel partner
- 1. Microsoft 365 The world’sproductivity cloud for healthcare Daniel Canning
- 2. Apps and devices Microsoft365 Microsoft Graph People Microsoft 365 leverages the best of Microsoft technology to empower users of all skill levels to tailor their collaboration processes. Effective collaboration tools put people at the center—not information
- 3. Create connected experiencesthrough Microsoft 365 products Build engaging portals to share content Tailor workspaces for team collaboration Extend productivity tools with add-ins
- 4. Microsoft 365 andhealthcare Empower care teams to deliver the best possible care and help protect health information Health Team Collaboration Empower your care teams to easily communicate and collaborate, which can help improve patient safety, quality of care, and lower costs Earn and keep patient trust with tools that can help you keep patients safe and avoid costs by protecting health information Security and Compliance
- 5. “By using thecare coordination solution, we easily sync with anyone involved in a patient’s care and maintain better insight into each patient. When we see this communication become seamless and in real time, it’s a great victory for our teams.” Dr. Divyang Joshi Medical Director and Medical Doctor in Internal Medicine Advocate Aurora Health Healthcare network improves collaboration with Microsoft care coordination
- 6. Assess and managesecurity and compliance risk Ongoing risk assessments Compliance Manager provides an intelligent score that reflects your performance against data protection regulatory requirements when using Microsoft cloud services. Compliance Manager recommends actions to strengthen your data protection capabilities. Visibility into security posture Microsoft Secure Score provides a centralized, real- time dashboard that helps you monitor the protection state of care teams, health records, apps, devices, and infrastructure. It delivers a numerical summary of your organizational security posture and recommends prioritized actions to improve the score. Advanced compliance-related tools Service Trust Portal is a public site for publishing audit reports and other compliance related information related to Microsoft’s cloud services. Users can download audit reports produced by external auditors and gain insight from Microsoft- authored white papers that provide details on how Microsoft builds and operates our cloud services.
- 7. CHALLENGE: We need technologythat enhances stakeholder productivity as they go about their daily duties SOLUTION: Microsoft 365 offers mobile friendly versions of Office apps to enable seamless transition and flexibility for todays mobile workforce
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- 9. Microsoft 365 healthcarepartners Build with and GTM GrowthEnvision Build GTM Customer Success Develop GTM MSFTInvestmentPartnerMilestones HC Partner Early Adoption Program community Dedicated resources for envisioning sessions* On-going support during build lifecycle Committed resources to develop and build Join Microsoft partner network Join Microsoft 365 Developer Program Customer facing case studies Nomination for partner to partner GTM service** Wins AppSource publication validation and support GTM service for marketing collaterals** MSFT Field facing catalog visibility * Requires partners’ commitment and timeline for building apps/solutions and/or customers ** Criteria applies, check out the Go-to-market benefit here: https://partner.microsoft.com/en-US/solutions/go-to-market Finished product (ISV) and/or GTM offers Publish apps and solutions in AppSource Pilot new offering with existing customers Provide customer feedback and insights
- 10. Healthcare Industry: CrisisResponse Templates and Apps Top Scenarios What it is Workloads GTM package Resources Support Care Team Collaboration Deploy Teams to support clinicians and healthcare workers to efficiently share the right information through encrypted messaging, priority notification, meetings. Microsoft Teams with premium messaging All M/O SKUs + premium messaging promotion (at no cost) Health Team Collaboration customer pitch deck Microsoft 365 Health Team Collaboration Demo Virtual visits/consultation Enable doctors to schedule, manage, and conduct a virtual visits with patients, such as follow-ups. Microsoft Teams Microsoft Teams booking app Microsoft Graph Azure DB A3, A5, E3, E5, or Business premium Emma Williams Blog (Mar. 6th, 2020) Virtual visits enroll form Crisis Communication Crisis communication app enable users to have a single portal to announce organization news, equip users with recommendations from WHO, CDC, and enable employees to report work status and make requests. Microsoft Teams SharePoint Power Apps Power Automate All M/O Skus with crisis communication template at no cost during crisis Crisis Communication: a Power Platform Template Crisis FAQ Bot Communication with efficiency is key for organizations, and a crisis FAQ bot can help customers address common questions of employees. Power Virtual Agents Microsoft Teams Power Virtual Agents free Trial Azure 12 month free service Building a Crisis FAQ Bot using Power Virtual Agents
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- 12. The world’s leadinghealthcare organizations are more productive with Microsoft 365
Editor's Notes
- #2 Greeting: Talk about Microsoft 365: The World's Productivity Cloud What we'll cover: What The World's Productivity Cloud is How it can help you and your organization embrace the digital transformation and win in an era of constant change Key product innovation areas – and we'll take you on a tour inside the product to bring the experience to life Let's get started
- #3 Possible stat to include: 5x Companies that invest in collaboration tools are more likely to be high performing¹
- #5 M365 is working across 10 innovation areas we will add more categories over time.
- #6 Learn more about this story: https://customers.microsoft.com/doclink/advocate-aurora-health-provider-microsoft-teams
- #7 Ongoing risk assessment to demonstrate compliance posture To help ensure that health records and patient data remain safe and compliant, even in new, complex coordination of care scenarios, you need to continuously assess how your HCO complies with rapidly changing regulatory requirements. When you move your patients’ data to a cloud service, it becomes a shared responsibility between your organization and the cloud service provider to protect data and meet compliance obligations. Performing comprehensive, prioritized risk assessments spanning common workflow scenarios with awareness of organization-specific and common vulnerabilities is crucial to gaining an understanding about the effectiveness of security, compliance, and privacy controls managed by your organization and cloud provider. Ongoing risk assessment Included with Microsoft 365, Compliance Manager provides a Compliance score for activities related to data protection, privacy, and security in your organization when using Microsoft cloud services. The Compliance Score for an Assessment is an expression of compliance with a given standard or regulation. Compliance Manager recommends actions to strengthen your data protection capabilities. And it provides built-in collaboration tools to streamline workflow across teams and richly detailed reports of pertinent data for auditing and management purposes. Microsoft Cloud App Security is a cloud access security broker solution that helps detect use of native and third-party cloud applications. It helps discover cloud apps that are accessed by users, evaluates their risk level, and allows you to manage access based on organizational requirements. Microsoft Cloud App Security can help identify cloud apps for your organization that comply with regulations relevant to you, such as HIPAA, to help meet your compliance goals. More than 16,000 cloud apps have been assessed against more than 75 risk factors, including compliance and industry regulations, which will allow you to govern access accordingly. Visibility into security posture With Microsoft Secure Score in the Microsoft 365 security center, you get increased visibility and control over your organization’s security posture. A centralized, real-time dashboard helps you monitor the protection state of care teams, health records, apps, devices, and infrastructure. It delivers a numerical summary of your organizational security posture based on system configuration, user behavior, and other security-related measurements. To improve the score, this dashboard recommends prioritized improvement actions such as enabling multi-factor authentication, turning on auditing, designating less than five global administrators, and much more. Note: Secure Score is not an absolute measure of how likely you are to experience a breach. Rather, it indicates the extent to which you have adopted controls that can offset the risk of being breached. No service can guarantee that an organization will not be breached. Secure Score shouldn't be interpreted as a guarantee. Advanced compliance-related tools Health care organizations can use the Microsoft Security and Compliance Blueprint for HIPAA/HITRUST health data and artificial intelligence (AI) to help meet industry compliance requirements. With this blueprint, you have at your fingertips healthcare architectures, deployment guides, control implementation mappings, customer responsibility matrices, threat models, and automations based on industry requirements and regulations. Microsoft has built the Service Trust Portal (STP) as a public site for publishing audit reports and other compliance related information related to Microsoft’s cloud services. STP users can download audit reports produced by external auditors and gain insight from Microsoft-authored white papers that provide details on how Microsoft builds and operates our cloud services.
- #8 Assess and manage compliance risk Good compliance begins with proper data classification and labeling. That becomes the building block against which your IT team applies governance to manage the data according to its sensitivity. This makes it a more manageable task for your IT department and reduces errors and exposure. Protecting, retaining, or reporting on sensitive data follows more seamlessly when you start with good classification. This also adds agility and accuracy as you respond to audits or your team needs to make data available to regulators. Microsoft 365 provides intelligent tools for data classification and labeling, assigning policies, and managing data subject requests. Furthermore, Microsoft 365 provides ongoing assessment of your compliance posture— including actionable insights to help your organization stay current. Microsoft 365 helps you assess and manage compliance risk in several ways.
- #9 Flow in Teams (35 Seconds) Setup: A Power App is only as good as the processes behind it <<Click to Play Video>> Building simple flows, you can eliminate the back and forth of email for actions such as approvals. When we run the Power App, it sends an approval message directly to teams with an Actionable Message. Closing: Power Automate helps streamline business processes to get work done faster.
- #10 Healthcare is a huge opportunities now and we want to co-invest with you to be able to help you accelerate and support our joint customers. From envisioning, if partners are committed to build apps or solutions with customers scenarios, we will invite you to join the early adoptor program to have access to features as we build it; and we also invested ENG resources to help you envision, develop your application and solutions. Once your apps and solutions are build and published, one, you will be able to get support to help guide you through the publication process, and shorten your time to GTM, and share your offerings to our fields to increase visibilities Last, we’d like to work with you highlight your solution with a customer, and nominate you to leverage GTM service to grow your business.
- #12 M365 is a platform that you can use to build no-code, low-code, and custom-code solutions. But it is also a growing ecosystem of partners that are building solutions that you can use to streamline and reinvent the processes that are most important for your organization. Today, more than 1.4 million apps are connecting to Microsoft 365 on a monthly basis. That means you can work with a partner to find a solution built on Microsoft 365, or use the platform that we provide to build your own solution for healthcare. Partner overviews here: https://betterwith.office.com/industries/healthcare
- #13 Over the last two years, we’ve seen some of the world’s leading healthcare organizations to deliver on this vision to experience the future of productivity. From providers, to payors, to pharmaceutical – organizations are using Microsoft 365 to fundamentally change healthcare. Customer healthcare stories can be found here: https://aka.ms/M365_Health_Customer_Stories