Microsoft Team is the hub for teamwork in Office 365 that brings together conversations, files and tools. Teams give people a single place to communicate and collaborate and also allows the team members to customise Team with apps, bots (T-Bot, Who-Bot), tabs, Planner, Forms, Flow etc. as per their needs. There is an enormous number of out-of-the-box extensibilities exist within Team. But what if you need more features that are not in the MS Team but is essential for your company, team, or project? - this is what we will discuss during the session. The session will include some updates on the newest additions to the development and extension for the MS Team. We will also demonstrate how you can leverage the existing resources from Microsoft and build the app you need for your business

1. Anupam Ranku
Microsoft Teams | The Hub For Teamwork

2. Agenda
• Overview
• Teams Architecture
• Teams Apps
• Extensibility
• Demo

3. Anupam Ranku
Consultant @Kloud Solutions
SharePoint Online, Office 365, Azure
Building SharePoint solution 10+ years
Designing, developing, integrating enterprise solutions 14+ years
Contact:
• http://ranku.site
•

4. Microsoft Teams – The Hub for Teamwork
Chat, calls & meetings
for today’s teams
Integrated Office 365 apps
Customizable and extensible
Enterprise security,
compliance & manageability

5. Desktop Mobile Browsers
iPhone Android
iPad
OS X 10.10+
Windows 7+
Edge
Chrome
Firefox
Cross platform presence

6. Truth About Meetings?
Microsoft funded research, 2018

7. Intelligent Communications

8. Intelligent Communications
• Crossing Enterprise Borders -Guest Access
• More app integrations – Jira, Flow, Who-bot,
Freehand, YellowAnt, Invision , Trello
• Mobile – Meeting, Video, Presentation, Chat, Share
Screen
• Meeting - anonymous access, Virtual Lobby,
Request control, Sharing application, Presentation
(jump ahead or revisit the slides)
• Complete meeting and calling solution (24/08)
• Cloud recording – Transcription, Analytics
• Inline message translation
• Cortana voice interactions for Teams-enabled
devices

9. Best of Enterprise Connect
Enterprise Connect event

10. Where to Star a Conversation?
• Iterate on a project
with your team
• Chat privately, and
make audio, video calls
• Set-up meetings with
HD audio, video and
web conferencing
• Create a community
around topics of
interest or areas of
practice
• Drive initiatives for
cross-organizational
innovation
• Foster two-way
engagement between
leadership and staff

11. Microsoft Team Use Cases for Each Department
https://docs.microsoft.com/en-us/microsoftteams/quick-start-enable-teams

12. Teams
Architecture

13. 4. Azure
5. Office 365
platform and
services
3. Skype
Infrastructure
2. Teams Services
1. Teams Clients
Teams Brings Together O365 and Skype

14. 1. Teams Client Architecture
Angular / React
Electron
jQuery, lodash etc.. (200+ Open Source Components)
IOS Android
TypeScript, Node, SASS Swift Java
HTML5/CSS
Browsers: Edge, IE11, latest Chrome, latest Firefox | Desktop: Windows 10, 8.1, 7(SP1), Mac OS X
10.10+
Optimized for agility
Auto-updates
C++ Objective C
Windows MacWeb AndroidiPhone/iPad
Desktop Mobile

15. Teams Services
Front end servers
Identity
Auth
AAD sync
Compliance
Audit
Retention
Extensibility
Graph
Tabs
Bots
Config
Setting store
Notifications
Email
Team mgmt
Admin
2. Teams services

16. Skype Infrastructure
Calling /Meeting
Meeting
scheduler
Calling service
Transport relays
Media controller
Registrar
Call recording
Voicemail
TrouterMedia processor
Messaging
Chat
Media
Search
Personal
expression
Notification Hub
URL preview
People
Presence
Config
Experimentation
Identity
Skype Identity
Permission
service
3. Teams and Skype

17. Data and analytics
Office 365
Power BI & Delve
Platform
Modern Groups
Exchange
OneDrive for
Business
SharePoint
Information
Protection
Applications
OneNote
PowerApps
PowerPoint,
Word, Excel
PlannerStream
4. Teams and Office 365

18. Azure
5. Teams on Azure

19. • 1:1/ group chats are stored in a hidden folder in the mailbox of each participant of the chat
• Channel conversations are stored in a hidden folder in the group mailbox associated with that team
Where Are My Conversations Stored?

20. Where Are My Files Stored?
• For every team, a SharePoint site is created. Each channel has a folder under the Shared Documents folder so you can
easily share files in a channel.
• Private chat files are stored in the sender’s OneDrive folder, permissions are automatically granted to all participants of
the chat.
• Cloud storage - Dropbox, Box, Citrix ShareFile, Google Drive

21. Manage Team / Admin Center

22. Teams App

23. Apps are part of teamwork
Bring increased productivity to your enterprise
Enable your teams to make decisions and take action faster
Reduce context switching on important tasks
Create opportunities for collaboration around external content

24. Why build a company app for Teams?
Create enterprise-specific solutions for your end users by
integrating with your existing internal services and processes

25. Microsoft Teams
provides a powerful
extensible platform
Build apps with a rich set of
capabilities to reach your users
in their chats, channels, and
personal workspace.
Connectors
Post rich updates to channels
Activity Feed
Engage users via feed
notifications
Bots
Help users get tasks done in
conversations
Actionable Messaging
Add rich interaction to your
connector cards
Messaging Extensions
Allow users to query and share
rich cards in conversations
Tabs
Surface rich content within
Teams
Build in intelligence and connect to
data that drives productivity
Microsoft Graph

26. Demo

27. Rich surface area for your LOB app
As simple as embedding your existing web app
Team and personal productivity
Example: list of applicants to a job position

28. Channel Tabs
• Allow the user to configure the view based on the channel context
• Content should be the same for all users – leverage collaboration
• Avoid navigational dead-ends
Personal Tabs
• Content should be relevant for a personal view of the experience, e.g.
dashboard or aggregation across workspaces

29. 1. Configuration Page
used by end user to configure the tab
2. Content Page
the primary page displayed in the tab
3. Remove Page
displayed when a tab is removed
(optional)

30. iframed
authentication
cross-domain
theme
Teams client SDK

31. Bots make it easy for users to interact with
your app in Team conversations or 1:1
Built using Microsoft Bot Framework
Complete tasks via commands or NL
Actionable messages support
Example: manage job postings and
applicants

32. Personalize Teams Compose box with
your App & Services content
Users can query and insert your app
content into conversations
New: available from the Command Box!
Example: lookup and share job postings

33. Notify users personally or in a
channel via the activity feed
Same API as sending bot messages
Deep link straight into tabs
Example: new approval request

34. Push rich interactive cards into channels
Users can take quick actions like comment, select options, set a date
Fully supported in both Teams and Outlook
Example: notify the channel whenever a new candidate applies to a job
posting

35. Integrate with the Microsoft Graph in your Teams app
Leverage existing Graph APIs like emails, documents, and calendar
Teams-specific APIs available today in Beta with more coming soon
• List of teams
• List of channels
• Create a channel
We are working hard to make it easier to integrate into your Teams app!

36. App Development – Teams App Studio

37. App Development – Control library

38. Team Resource
• TeamsDemo.Office.com
• Microsoft Teams Customer Success Kit
• Tools and workshops
• Team – Admin Training
• 9 Tips for meeting with Microsot Team
• Collaboration hack from real-life teams
• Unblocking Workplace Collaboration

39. www.SuccessWithTeams.com

40. Q&A
Stay Updated
Teams On Air
Team Blog
@MicrosoftTeams
@Bill_Bliss
@Anne_Michels
Any question?
http://ranku.site
@anupamranku