1
MOTIVATIONAL BEHAVIOUR
CINDY SHEBY RANI
Instructor : Dr. Stacy
BUSINESS ENGLISH
OUTLINE
EMLOYEE BEHAVIOUR
PERSONALITY AT WORK
MOTIVATION
ENCHANCING MOTIVATION STRATEGIES
EMPLOYEE BEHAVIOUR
Pattern of actions by the members of an
organization that directly or indirectly influences
the organization’s effectiveness.
EMPLOYEE
BEHAVIOUR
PERFORMANC
E
BEHAVIOUR
ORGANIZATIONAL
CITIZENSHIP
COUNTERPRODUCTIVE
BEHAVIOUR
PERFORMANCE
BEHAVIOUR
The total set of work-related behaviors that
the organization expect employees to
display.
Easy to Assess
E X A M P L E
Difficult to Assess
ORGANIZATIONAL CITIZENSHIP
The behavior of individuals who make a
positive overall contribution to the
organization.
COUNTERPRODUCTIVE BEHAVIOR
Those that detract from, rather than
contribute to, organizational
performance.
EX AMPL E
Absenteeism, Sabotage, Bullying
QUESTION
Please mentioned one example of Counterproductive
Behavior!
PERSONALITY AT
WORK
The relatively stable set of
psychological attributes that
distinguish one person from
another
BIG FIVE
PERSONALITY
TRAITS
EMOTIONAL
OPENNESS
CONSCIENTIOUSNESS
EXTRAVERSION
AGREEABLENESS
AGREEABLENESS
person’s ability to get along with
others.
HIGH LEVEL
gentle, cooperative, forgiving,
understanding, and good-natured in
their dealings with other.
LOW LEVEL
Irritable, short tempered, uncooperative,
and antagonistic.
EXTRAVERSION:
Person’s comfort level with
relationships.
Extraverts are sociable,
talkative, assertive, and
open to establishing new
relationship
Conscientiousness:
The individual’s persistence,
dependableness, and orderliness.
Likely to be organized, systematic,
careful, thorough, responsible,
and self-disciplines.
Emotionality
The degree to which people tend
to be positive or negative in their
outlook and behaviors toward
others.
They are relatively poised, calm,
resilient, and secure.
ROLEPLAY FOR
OPENESS PERSONALITY TRAITS
Openess
How open or rigid a person is in
terms of his or her beliefs.
They are curious, willing to listen
new idea, and to change their
own ideas, beliefs, and attitude in
response to new information.
EMOTIONAL
INTELLIGENCE OR
EMOTIONAL QUOTIENT
People are self-aware, can
manage their emotions, can
motivate themselves, express
empathy for others, and possess
social skills
MOTIVATION:
Is the set of forces that cause
people to behave in certain
ways.
Classical theory said:
Worker are motivated solely by
money
https://www.youtube.com/watch?v=IETlvTN
WhPg
MASLOW THEORY
ENHANCING MOTIVATION
STRATEGIES
Positive
Reinforcement
Punishment
Social Learning
POSITIVE REINFORCEMENT
Reward that follows desired
behaviors.
PUNISHMENT
Unpleasant consequence of an
undesirable behaviour
ROLEPLAY
SOCIAL LEARNING
Occurs when people observe the
behaviors of others, recognize their
consequences, and alter their own
behavior as a result.
THANK YOU
Next, Quiz time ^^
QUIZ TIME!
PAY ATTENTION,
LISTEN TO THE INSTRUCTIONS,
AND FOLLOW THE RULES,
THANK YOU
How to join our quiz:
1. Take your Mobile Phone
2. Open Kahoot.it
3. Type the PIN NUMBER that
show in the projector
4. Type your NICK NAME
5. If your nick name has shown in
the projector, wait a minute

Motivational Behavior, English Chapter 8 Discussion