This document discusses motivation and influencing others in the workplace. It explains that motivation leads to a positive attitude towards work and better performance. Motivation is created when an individual has the ability and willingness to perform a task. Self-motivation techniques include starting the day positively, yoga, hobbies, and forgiveness. An employee's perception, attitude, and behavior are connected. Promoting intrinsic motivation involves role clarity, participation, job redesign, rewards, and appreciation. Job satisfaction is influenced by authority, responsibilities, and working conditions. Dissatisfied employees may leave their job, neglect their duties, remain loyal hoping for improvement, or actively work to improve the situation. The art of influencing others involves patience, understanding

1. MOTIVATION & INFLUNCING OTHERS

2. WHAT IS MOTIVATION Action that impels or urges an individual to assume an attitude generally favorable toward his work leading him to perform satisfactory.

3. One can buy man’s time, His Physical efforts, but not his enthusiasm, initiative or loyalty. Thus, Enthusiasm or Willingness to work can be created by motivation…….!!!

4. Knowledge x Skill = Ability Situation x Attitude= Motivation Ability x Motivation = Human Performance Human Performance x Physical Factors = Business Performance

5. Self - Motivation STARTING OF THE DAY WITH A GOOD LAUGH. POSITIVE AUTO- SUGGESTION. SAID YOUR SELF YOU ARE GOOD AND YOU WILL HAVE BETTER TIME AHEAD. READING BOOKS. YOGA & MEDITATION. BEING WITH NATURE. HOBBIES, MOVIES & DRAMAS. HOLIDAY / VACATION. FORGET AND FORGIVENESS ATTITUDE. SELF CONTROL AND SELF AWARENESS.

6. Perception plays a major role in the attitude of a Person. Behavior depends on the attitude. Perception + Attitude + Behavior = Human Behavior Example of Man Tree : Top: Behavior, Middle – Attitude, Bottom: Perception.

7. How to Promote Intrinsic Motivation Role clarity Participation in Management Re - Design the Job Organization Culture Change Rewards - Award Training and Development Welfare Activities – Sports/ Picnic Etc. Family Meet. Personal Counseling Flexi – Timings Transparent Communication Appreciation Letters Re Designing The sitting arrangements / Wall Painting Thought for Today / Cafeteria

8. Job – Satisfaction & Morale Power & Authority. Wide Scope of Operations. Contact with people / Superiors. Freedom of Expression. Conflict Free Environment. Clear Responsibilities. Freedom From Pressure. Quality Standards Job Involvement

9. Response to Job Satisfaction We can observe the response of Job Satisfaction for following points . Exit : Leave Organization Neglect : Absenteeism, Late Coming, Reduced Efforts and Increase Errors. Loyalty : Hoping the Situation to Improve without Complaints . Voice : Actively work to improve the situation by putting up constructive suggestions.

10. Art of Influencing People Refrain from Saying the unkind or negative thing. Exercise Patience with others Distinguish between the person and the behavior or performance. Live the law of Love. Seek first to understand. Give an understanding response. Admit your mistakes, Apologize, Ask for forgiveness. Prepare your mind and heart before you speak. Agree on Limits, Rules, Expectations, Consequences. Speak the language with Logic and Emotion.