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Appreciation Skills
(The Power of
Complementing)
S. Thilaganathan
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INTRODUCTION
Similar Meaning
 Appreciation
 Complements
 Praise
 Commendation
 Admiration
 Adoration
 Recognition
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Previous
The Urge to be Important
 The greatest urge in human nature is
the urge to be important - John Dewey
• Everyone wants recognition.
• Everyone wants to be taken notice
• No body likes to be by-passed.
 The deepest principle in human
nature is the craving to be
appreciated. - Williams James
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Previous
Deepest Human Need
 Next to food, man’s deepest hunger
is for appreciation.
 People crave for appreciation and
encouragement
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Previous
Appreciating Others is
Essential:
 Appreciation cannot come within. It can
come only from outside.Therefore we
must appreciable others.
 Appreciation means rise in value or
estimation. When the value of a thing
rises the possessor is gratified.
 The people who are not interested in
others have the greatest difficulties in life
and provide the greatest injury to others.
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BENEFITS OF
COMPLEMENTATION
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It is Powerful
 Appreciation is life boosting tonic.
 It is a language which the deaf can
hear.
 The blind can see.
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It is Natural
 Appreciation is a flower of fine
character.
 Appreciation is a flower of love.
 Appreciation is the essence of
human kindness.
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Appreciation Gives
Strengths
 Words of praise, encouragement,
gratitude, thanks-giving will radiate
energy.
 A weak person can be praised into
strong one
 A fearful heart into poise and power.
Next
Previous
Develop the best in a Man
 Appreciation develop the best in a
man
 Appreciation gives encouragement.
 Appreciation stimulate people
– Nothing will stimulate a person more
than sincere appreciation and praise.
Next
Previous
Appreciation Helps you
 Helps in daily life situations
– Family life, Social life, Work life
 Helps in casual encounters
– Give warm compliment to even to a stranger
(waiter, cashier). It will work
– You can say,
• how nice person’s looks,
• how beautiful person’s dress
• how pleasing person’s voice,
• the likes you have not seen before
 appreciation does not cost you.
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Giving Criticism
 Giving criticism is easy but giving
complements is difficult.
 Difficulties in giving complements.
 Ability to give criticism is high. Ability to
give complement is low.
 Mastered expressing criticism but not
mastered expressing appreciation.
 Every one criticism learn to praise 5
complement a day.
Next
Previous
Difficulties in Giving
Complements
 It is not very easy.
 It is not safe. It may work against
you.
 It may be risky.
 It may be rejected.
 It may be misunderstood.
 It may not be welcome by the people
or society.
Next
Previous
Giving complement is an
Ability
 It is an ability.
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Previous
Giving Complement is a
Behavior
 It is a learned behavior.
– We must be assertive to give
complement, We need to practice
– It is not natural for all
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Previous
It is a feeling.
 To complement we must have feeling
Next
Previous
It is an attitude
– To give complement we must have
positive attitude
Next
Previous
It is a skill
 To complement we must learn the
skills of praising
 Giving complement varies from
society to society.
Next
Previous
Accepting Complements
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Problems of Accepting
Complements
 We don’t accept complement
readily.
 We give a defensive reaction to
complements.
 Not accepting complement is a
sign of put down.
Next
Previous
Reasons for not accepting
the complements
 Childhood education.
 We were told not to be boastful in
our talents.
 It is embarrassing the people.
 Not sure about the complement
(fair/genuine).
 It can be annoyment.
Next
Previous
Responding to Complements
 We must learn to accept the
complement.
 Never dismiss complement.
 Try to smile and say “Thank
you.”
 Learn to receive prize openly.
 Accept complement without
embarrassment.
Next
Previous
Do’s and Dont’s
 Avoid brush-off such as
– It was nothing.
– It is not my work.
– It is only the doctor’s help
– It is because of others.
– I am not very good really.
Next
Previous
Do’s :
 Accept complement gracefully and
assertively.
Examples 1/2
–Thank you for your complement.
–I have been working really hard
……
–I am glad to notice it.
–I am glad you liked it.
Next
Previous
 Accept complement gracefully and assertively
Examples 2/2
– I like trying new………
– Yes I wanted to produce ……..
– It is nice to know it is succeeded.
– Thank you so much, I didn’t even realize.
– Thank you, I am pleased to hear …….
Do’s
Next
Previous
Accepting Complements
Rule
 Show your feelings pleasure when
receiving complements.
 By words, facial expressions, smile,
etc.
Examples
– Thanks for telling me.
– It is encouraging to know.
Effective Appreciation
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Previous
Ways of showing appreciation:
 Make other person feel important, get
elated, highly spirited.
 Ask for his opinion
 Show him you respect his ideas and
opinion
 Show interest and value his opinion
 Show appreciation of others intrinsic
qualities.
 Show what you have:
– If you love show that you love. No use of
showing “I love you” in tomb-stone.
Next
Previous
 Four Steps
– Specifically tell or link what the person
did right
– Tell how you feel about what they did
– Tell them what its shows about them
– Tell them you the type of person of
some quality
• E.g.
– You are perfect; That is why you are successful
in life
– Your xxxx is xxx; That is why you are xxxx
Appreciation Steps
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Appreciation Step
 If you want to get what you want tell
the person gently and kindly:
– how good he is.
– How much you think of him
– what a fine person he is
– how much others like him
– tell the good you know of him.
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Workshop for Effective
Appreciation
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Workshop-1
 Praising Others
 Getting their feedback
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General Praise Vs Target Praise
 Goal
– General
– Specific (Behaviour Praise)
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General
 I want my child to be better
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Specific (Behaviour Praise)
 Improve my child’s manners at home
 Increase my child’s play with other
children
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Examples of Effective Praise
 Nice Work Making your bed
 Well Done You put away all the
toys
 I Noticed Your helped your
sister get a drink.
That was kind
 I’m Glad
 Good Try
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Workshop-2
 Strengths Bombardments
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Developing Specific
Behavior
 Identify praising goal
– Improve grades
– Improve manners or skills
 Identify the specific behavior
 Praise effectively
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Previous
Avoid Split Praise
 Split complement
– One part complement other part
criticism
 Comparative complement
 Negative comparison
 Using ‘BUT after positive -bad
 Using ‘BUT after negative -good
Next
Previous
Terms Used in Appreciation
 Recognition,
 Compliments,
 Appreciation,
 Praise,
 Encouragement,
 Adoration,
 Motivation,
 Admiration,
 Notice,
 Commendation,
 Attention
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Previous
Ten Tips For Effective
Appreciation
 Complements must be
given immediately
 Complement must be
given regularly
 Complements must be
given frequently
 Complements must be
given consistently
 Complement must be
specific (behaviour
achievement)
 You must make other
person feel it and
value
 Give complement
assertively
 Feel good in giving
complement
 It must be natural and
spontaneous
Next
Previous
Work Situation - Praising
 Praising is a powerful motivator any
company can afford
 Praising will never break a
company’s budget
Next
Previous
Work Situation
 Appreciation from the manager is the
one of the incentive the workers want
most
 58% of the workers said they are not
praised
 Managers are busy; no time to praise
Next
Previous
Tips
 Making praise is part of your habit to
do list
 Be prompt
 Praising becomes more effective
when it comes soon after
 The desired behaviour is displayed
 Be sincere. It is not sincere you will
only sound manipulative
Next
Previous
Tips
 Be positive, People under at praise
with the concluding note of praise
– E.g You did a great job but there are few
typing errors
 Post pone the corrective feed back
another time
Next
Previous
Thank you for viewing

The power of complementing

  • 1.
    Next Previous Appreciation Skills (The Powerof Complementing) S. Thilaganathan
  • 2.
    Next Previous INTRODUCTION Similar Meaning  Appreciation Complements  Praise  Commendation  Admiration  Adoration  Recognition
  • 3.
    Next Previous The Urge tobe Important  The greatest urge in human nature is the urge to be important - John Dewey • Everyone wants recognition. • Everyone wants to be taken notice • No body likes to be by-passed.  The deepest principle in human nature is the craving to be appreciated. - Williams James
  • 4.
    Next Previous Deepest Human Need Next to food, man’s deepest hunger is for appreciation.  People crave for appreciation and encouragement
  • 5.
    Next Previous Appreciating Others is Essential: Appreciation cannot come within. It can come only from outside.Therefore we must appreciable others.  Appreciation means rise in value or estimation. When the value of a thing rises the possessor is gratified.  The people who are not interested in others have the greatest difficulties in life and provide the greatest injury to others.
  • 6.
  • 7.
    Next Previous It is Powerful Appreciation is life boosting tonic.  It is a language which the deaf can hear.  The blind can see.
  • 8.
    Next Previous It is Natural Appreciation is a flower of fine character.  Appreciation is a flower of love.  Appreciation is the essence of human kindness.
  • 9.
    Next Previous Appreciation Gives Strengths  Wordsof praise, encouragement, gratitude, thanks-giving will radiate energy.  A weak person can be praised into strong one  A fearful heart into poise and power.
  • 10.
    Next Previous Develop the bestin a Man  Appreciation develop the best in a man  Appreciation gives encouragement.  Appreciation stimulate people – Nothing will stimulate a person more than sincere appreciation and praise.
  • 11.
    Next Previous Appreciation Helps you Helps in daily life situations – Family life, Social life, Work life  Helps in casual encounters – Give warm compliment to even to a stranger (waiter, cashier). It will work – You can say, • how nice person’s looks, • how beautiful person’s dress • how pleasing person’s voice, • the likes you have not seen before  appreciation does not cost you.
  • 12.
    Next Previous Giving Criticism  Givingcriticism is easy but giving complements is difficult.  Difficulties in giving complements.  Ability to give criticism is high. Ability to give complement is low.  Mastered expressing criticism but not mastered expressing appreciation.  Every one criticism learn to praise 5 complement a day.
  • 13.
    Next Previous Difficulties in Giving Complements It is not very easy.  It is not safe. It may work against you.  It may be risky.  It may be rejected.  It may be misunderstood.  It may not be welcome by the people or society.
  • 14.
    Next Previous Giving complement isan Ability  It is an ability.
  • 15.
    Next Previous Giving Complement isa Behavior  It is a learned behavior. – We must be assertive to give complement, We need to practice – It is not natural for all
  • 16.
    Next Previous It is afeeling.  To complement we must have feeling
  • 17.
    Next Previous It is anattitude – To give complement we must have positive attitude
  • 18.
    Next Previous It is askill  To complement we must learn the skills of praising  Giving complement varies from society to society.
  • 19.
  • 20.
    Next Previous Problems of Accepting Complements We don’t accept complement readily.  We give a defensive reaction to complements.  Not accepting complement is a sign of put down.
  • 21.
    Next Previous Reasons for notaccepting the complements  Childhood education.  We were told not to be boastful in our talents.  It is embarrassing the people.  Not sure about the complement (fair/genuine).  It can be annoyment.
  • 22.
    Next Previous Responding to Complements We must learn to accept the complement.  Never dismiss complement.  Try to smile and say “Thank you.”  Learn to receive prize openly.  Accept complement without embarrassment.
  • 23.
    Next Previous Do’s and Dont’s Avoid brush-off such as – It was nothing. – It is not my work. – It is only the doctor’s help – It is because of others. – I am not very good really.
  • 24.
    Next Previous Do’s :  Acceptcomplement gracefully and assertively. Examples 1/2 –Thank you for your complement. –I have been working really hard …… –I am glad to notice it. –I am glad you liked it.
  • 25.
    Next Previous  Accept complementgracefully and assertively Examples 2/2 – I like trying new……… – Yes I wanted to produce …….. – It is nice to know it is succeeded. – Thank you so much, I didn’t even realize. – Thank you, I am pleased to hear ……. Do’s
  • 26.
    Next Previous Accepting Complements Rule  Showyour feelings pleasure when receiving complements.  By words, facial expressions, smile, etc. Examples – Thanks for telling me. – It is encouraging to know.
  • 27.
  • 28.
    Next Previous Ways of showingappreciation:  Make other person feel important, get elated, highly spirited.  Ask for his opinion  Show him you respect his ideas and opinion  Show interest and value his opinion  Show appreciation of others intrinsic qualities.  Show what you have: – If you love show that you love. No use of showing “I love you” in tomb-stone.
  • 29.
    Next Previous  Four Steps –Specifically tell or link what the person did right – Tell how you feel about what they did – Tell them what its shows about them – Tell them you the type of person of some quality • E.g. – You are perfect; That is why you are successful in life – Your xxxx is xxx; That is why you are xxxx Appreciation Steps
  • 30.
    Next Previous Appreciation Step  Ifyou want to get what you want tell the person gently and kindly: – how good he is. – How much you think of him – what a fine person he is – how much others like him – tell the good you know of him.
  • 31.
  • 32.
  • 33.
    Next Previous General Praise VsTarget Praise  Goal – General – Specific (Behaviour Praise)
  • 34.
    Next Previous General  I wantmy child to be better
  • 35.
    Next Previous Specific (Behaviour Praise) Improve my child’s manners at home  Increase my child’s play with other children
  • 36.
    Next Previous Examples of EffectivePraise  Nice Work Making your bed  Well Done You put away all the toys  I Noticed Your helped your sister get a drink. That was kind  I’m Glad  Good Try
  • 37.
  • 38.
    Next Previous Developing Specific Behavior  Identifypraising goal – Improve grades – Improve manners or skills  Identify the specific behavior  Praise effectively
  • 39.
    Next Previous Avoid Split Praise Split complement – One part complement other part criticism  Comparative complement  Negative comparison  Using ‘BUT after positive -bad  Using ‘BUT after negative -good
  • 40.
    Next Previous Terms Used inAppreciation  Recognition,  Compliments,  Appreciation,  Praise,  Encouragement,  Adoration,  Motivation,  Admiration,  Notice,  Commendation,  Attention
  • 41.
    Next Previous Ten Tips ForEffective Appreciation  Complements must be given immediately  Complement must be given regularly  Complements must be given frequently  Complements must be given consistently  Complement must be specific (behaviour achievement)  You must make other person feel it and value  Give complement assertively  Feel good in giving complement  It must be natural and spontaneous
  • 42.
    Next Previous Work Situation -Praising  Praising is a powerful motivator any company can afford  Praising will never break a company’s budget
  • 43.
    Next Previous Work Situation  Appreciationfrom the manager is the one of the incentive the workers want most  58% of the workers said they are not praised  Managers are busy; no time to praise
  • 44.
    Next Previous Tips  Making praiseis part of your habit to do list  Be prompt  Praising becomes more effective when it comes soon after  The desired behaviour is displayed  Be sincere. It is not sincere you will only sound manipulative
  • 45.
    Next Previous Tips  Be positive,People under at praise with the concluding note of praise – E.g You did a great job but there are few typing errors  Post pone the corrective feed back another time
  • 46.