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SYSTEMS ARCHETYPES: 
Generic Systems Structures 
Professor Ockie Bosch 
Dr Nam Nguyen
Systems Archetypes (SAs) 
 Generic systems models representing a wide range of 
situations; 
 High-level map of dynamic processes; 
 ‘Reveal an incredibly elegant simplicity underlying the 
complexity of management issues …’ (Senge, 2006, 
p.93); 
 Systems archetypes will always suggest areas of high and 
low leverage change (Senge, 2006). 
© Professor Ockie Bosch and Dr Nam Nguyen
“Shifting the Burden”: Structure 
(adapted from Senge, 2006; Maani and Cavana, 2007) 
S 
Side Effect 
Symptomatic 
‘Solution’/Quick Fix 
Problem 
Symptom 
S 
Fundamental 
Solution 
O 
O 
R 
B1 
O 
S 
B2 
© Professor Ockie Bosch and Dr Nam Nguyen
“Shifting the Burden”: Summary 
 A short-term ‘solution’ is used to correct a problem, 
with immediate positive results; 
 Fundamental long-term corrective measures are used 
less and less; 
 Management principle: Focus on the fundamental 
solution. If symptomatic solution is imperative, use it to 
gain time while working towards the fundamental 
solution. 
© Professor Ockie Bosch and Dr Nam Nguyen 
(adapted from Senge, 2006)
“Shifting the Burden”: Example 
(Parent) 
Buying 
lollies 
B1 
(Children) 
Crying for 
lollies 
S 
O 
B2 
‘Educating’ the S 
children 
O 
Delay 
Asking for 
lollies every 
time 
R 
S 
O 
© Professor Ockie Bosch and Dr Nam Nguyen
“Fixes that Fail”: Structure 
(adapted from Senge, 2006; Maani and Cavana, 2007) 
Problem Fix 
B 
R 
Unintended 
Consequence 
S 
O 
S 
S 
© Professor Ockie Bosch and Dr Nam Nguyen
“Fixes that Fail”: Summary 
(adapted from Continuous Improvement Associates, 2003; Senge, 2006) 
 An action (a ‘fix’), effective in the short-term, has unforseen 
long-term consequences which may require even more use of 
the same ‘fix’; 
 Typically a result of addressing the symptoms of problems, 
rather than the root causes; 
 Management principle: Look for root causes that are 
responsible for the symptoms. When addressing symptoms, look 
for ways to reduce/mitigate negative impacts. Take action by 
relieving immediate pain, but continue working towards finding 
long-term solutions that will address the root causes of the 
problem. 
© Professor Ockie Bosch and Dr Nam Nguyen
“Fixes that Fail”: Example 
Pest 
(cane beetle) 
S 
Fix 
B (cane toad) 
O 
R 
“Feral 
species” 
S 
S 
© Professor Ockie Bosch and Dr Nam Nguyen
“Tragedy of the Commons”: Structure 
(adapted from Senge, 2006; Maani and Cavana, 2007) 
R1 
S 
A’s Activity Net Gain for A 
R2 
S 
S 
B’s Activity Net Gain for B 
S 
S 
Resource Limit 
S 
S 
O 
Total Activity 
Gain per 
Individual Activity 
B1 
B2 
S 
O 
© Professor Ockie Bosch and Dr Nam Nguyen
“Tragedy of the Commons”: Summary 
 Individuals use a commonly available but limited resource solely 
on the basis of individual needs; 
 The resource is either significantly depleted or entirely 
exhausted; 
 Management principle: Manage the ‘commons’ either through 
educating everyone and creating forms of self-regulation and 
peer pressure, or through an official regulating mechanism 
(ideally to be designed by participants). 
© Professor Ockie Bosch and Dr Nam Nguyen 
(adapted from Senge, 2006)
“Tragedy of the Commons”: Example 
graduates 
Source: Ong, 2013 
Source: Yen, 2013 
© Professor Ockie Bosch and Dr Nam Nguyen
“Limits to Success/Growth”: Structure 
(adapted from Senge, 2006; Maani and Cavana, 2007) 
Constraints 
Limiting Action 
Efforts R Performance B 
S 
S S 
S 
© Professor Ockie Bosch and Dr Nam Nguyen 
O
“Limits to Growth”: Summary 
 A process feeds on itself to produce a period of 
accelerated growth or expansion; then 
 The growth begins to slow and eventually comes to a 
halt; 
 Management principle: Do not push on the reinforcing 
(growth) process, remove (or weaken) the sources of 
limitations/constraints. 
© Professor Ockie Bosch and Dr Nam Nguyen 
(adapted from Senge, 2006)
“Limits to Growth”: Example 
Source: Thompson, 2013 
S 
© Professor Ockie Bosch and Dr Nam Nguyen
Archetypes in the Systems 
Model of CBBR 
Nguyen, Bosch et al. (2011). Creating ‘Learning Laboratories’ for SD in Biospheres - A 
Systems Thinking Approach. SR & BS, 28 (1), pp 51-62. © Professor Ockie Bosch and Dr Nam Nguyen
Tourism development: ‘Limits to Growth’ 
S O 
R B 
Tourism revenue Number of tourists 
Constraints 
Attraction of Cat 
Ba island 
S 
S O 
Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for 
Sustainability... SR & BS, 30 (2), pp 104-115. 
© Professor Ockie Bosch and Dr Nam Nguyen
Tourism development: ‘Fixes that Fail’ 
Number of tourists Staying and catering 
problems 
Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for 
Sustainability... SR & BS, 30 (2), pp 104-115. 
Hotels and 
restaurants 
Pollution 
S 
S 
O 
S 
S 
B 
R 
© Professor Ockie Bosch and Dr Nam Nguyen
Carrying capacities: ‘Tragedy of 
S 
Revenue per each 
industry 
B 
B 
Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for 
Sustainability... SR & BS, 30 (2), pp 104-115. 
Investment in 
tourism 
Tourism revenue 
Total investment 
activities 
Investment in 
agriculture 
Agriculture 
revenue 
Carrying capacities 
S 
S 
S 
S 
S 
S 
O 
S 
S 
R 
R 
© Professor Ockie Bosch and Dr Nam Nguyen 
the Commons’
International aid: ‘Shifting the Burden’ 
International $ 
Problems in Cat Ba 
Long-term 
solutions 
Dependance on 
international assistance 
S 
Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for 
Sustainability... SR & BS, 30 (2), pp 104-115. 
S 
O 
S 
O 
O 
B 
B 
R 
© Professor Ockie Bosch and Dr Nam Nguyen
Class exercises of Systems Archetypes 
 Study the other SAs (reading provided in class); 
 Work in groups and present two examples of SAs 
(either related to the group project or generic). 
© Professor Ockie Bosch and Dr Nam Nguyen

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Module 3 Systems archetypes

  • 1. SYSTEMS ARCHETYPES: Generic Systems Structures Professor Ockie Bosch Dr Nam Nguyen
  • 2. Systems Archetypes (SAs)  Generic systems models representing a wide range of situations;  High-level map of dynamic processes;  ‘Reveal an incredibly elegant simplicity underlying the complexity of management issues …’ (Senge, 2006, p.93);  Systems archetypes will always suggest areas of high and low leverage change (Senge, 2006). © Professor Ockie Bosch and Dr Nam Nguyen
  • 3. “Shifting the Burden”: Structure (adapted from Senge, 2006; Maani and Cavana, 2007) S Side Effect Symptomatic ‘Solution’/Quick Fix Problem Symptom S Fundamental Solution O O R B1 O S B2 © Professor Ockie Bosch and Dr Nam Nguyen
  • 4. “Shifting the Burden”: Summary  A short-term ‘solution’ is used to correct a problem, with immediate positive results;  Fundamental long-term corrective measures are used less and less;  Management principle: Focus on the fundamental solution. If symptomatic solution is imperative, use it to gain time while working towards the fundamental solution. © Professor Ockie Bosch and Dr Nam Nguyen (adapted from Senge, 2006)
  • 5. “Shifting the Burden”: Example (Parent) Buying lollies B1 (Children) Crying for lollies S O B2 ‘Educating’ the S children O Delay Asking for lollies every time R S O © Professor Ockie Bosch and Dr Nam Nguyen
  • 6. “Fixes that Fail”: Structure (adapted from Senge, 2006; Maani and Cavana, 2007) Problem Fix B R Unintended Consequence S O S S © Professor Ockie Bosch and Dr Nam Nguyen
  • 7. “Fixes that Fail”: Summary (adapted from Continuous Improvement Associates, 2003; Senge, 2006)  An action (a ‘fix’), effective in the short-term, has unforseen long-term consequences which may require even more use of the same ‘fix’;  Typically a result of addressing the symptoms of problems, rather than the root causes;  Management principle: Look for root causes that are responsible for the symptoms. When addressing symptoms, look for ways to reduce/mitigate negative impacts. Take action by relieving immediate pain, but continue working towards finding long-term solutions that will address the root causes of the problem. © Professor Ockie Bosch and Dr Nam Nguyen
  • 8. “Fixes that Fail”: Example Pest (cane beetle) S Fix B (cane toad) O R “Feral species” S S © Professor Ockie Bosch and Dr Nam Nguyen
  • 9. “Tragedy of the Commons”: Structure (adapted from Senge, 2006; Maani and Cavana, 2007) R1 S A’s Activity Net Gain for A R2 S S B’s Activity Net Gain for B S S Resource Limit S S O Total Activity Gain per Individual Activity B1 B2 S O © Professor Ockie Bosch and Dr Nam Nguyen
  • 10. “Tragedy of the Commons”: Summary  Individuals use a commonly available but limited resource solely on the basis of individual needs;  The resource is either significantly depleted or entirely exhausted;  Management principle: Manage the ‘commons’ either through educating everyone and creating forms of self-regulation and peer pressure, or through an official regulating mechanism (ideally to be designed by participants). © Professor Ockie Bosch and Dr Nam Nguyen (adapted from Senge, 2006)
  • 11. “Tragedy of the Commons”: Example graduates Source: Ong, 2013 Source: Yen, 2013 © Professor Ockie Bosch and Dr Nam Nguyen
  • 12. “Limits to Success/Growth”: Structure (adapted from Senge, 2006; Maani and Cavana, 2007) Constraints Limiting Action Efforts R Performance B S S S S © Professor Ockie Bosch and Dr Nam Nguyen O
  • 13. “Limits to Growth”: Summary  A process feeds on itself to produce a period of accelerated growth or expansion; then  The growth begins to slow and eventually comes to a halt;  Management principle: Do not push on the reinforcing (growth) process, remove (or weaken) the sources of limitations/constraints. © Professor Ockie Bosch and Dr Nam Nguyen (adapted from Senge, 2006)
  • 14. “Limits to Growth”: Example Source: Thompson, 2013 S © Professor Ockie Bosch and Dr Nam Nguyen
  • 15. Archetypes in the Systems Model of CBBR Nguyen, Bosch et al. (2011). Creating ‘Learning Laboratories’ for SD in Biospheres - A Systems Thinking Approach. SR & BS, 28 (1), pp 51-62. © Professor Ockie Bosch and Dr Nam Nguyen
  • 16. Tourism development: ‘Limits to Growth’ S O R B Tourism revenue Number of tourists Constraints Attraction of Cat Ba island S S O Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for Sustainability... SR & BS, 30 (2), pp 104-115. © Professor Ockie Bosch and Dr Nam Nguyen
  • 17. Tourism development: ‘Fixes that Fail’ Number of tourists Staying and catering problems Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for Sustainability... SR & BS, 30 (2), pp 104-115. Hotels and restaurants Pollution S S O S S B R © Professor Ockie Bosch and Dr Nam Nguyen
  • 18. Carrying capacities: ‘Tragedy of S Revenue per each industry B B Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for Sustainability... SR & BS, 30 (2), pp 104-115. Investment in tourism Tourism revenue Total investment activities Investment in agriculture Agriculture revenue Carrying capacities S S S S S S O S S R R © Professor Ockie Bosch and Dr Nam Nguyen the Commons’
  • 19. International aid: ‘Shifting the Burden’ International $ Problems in Cat Ba Long-term solutions Dependance on international assistance S Nguyen and Bosch (2013). A Systems Thinking Approach to identify Leverage Points for Sustainability... SR & BS, 30 (2), pp 104-115. S O S O O B B R © Professor Ockie Bosch and Dr Nam Nguyen
  • 20. Class exercises of Systems Archetypes  Study the other SAs (reading provided in class);  Work in groups and present two examples of SAs (either related to the group project or generic). © Professor Ockie Bosch and Dr Nam Nguyen