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LEVERAGE POINTS and 
SYSTEMIC INTERVENTIONS 
Professor Ockie Bosch 
Dr Nam Nguyen
LEVER 
 “Give me a lever long enough 
…. I can single-handed move 
the world” 
(Archimedes: mathematician 
and inventor of ancient Greece, 
280-211bc) 
© Professor Ockie Bosch and Dr Nam Nguyen
Leverage points 
 Places within a complex system (a corporation, an 
economy, a living body, a city, an ecosystem) where a 
small shift in one thing can produce big changes in 
everything else 
 Points of power (Senge, 2006) 
 Not intuitive (Meadows, 2009) 
© Professor Ockie Bosch and Dr Nam Nguyen
Examples of leverage points 
 Economy: interest rate 
 Poverty alleviation: education 
 Social justice: law enforcement 
 Ship: the trim tab on the rudder 
© Professor Ockie Bosch and Dr Nam Nguyen
Places to intervene in a System: 
(Read Meadows, 1999) 
 The power to transcend paradigms: keep oneself 
unattached in the arena of paradigms, to stay flexible 
 The goals of the system: everything is twisted to conform 
to the goal 
 The mental model or paradigm out of which the system 
(its goal, structure, rules, parameters) arises 
 The rules of the system (such as incentives, punishments, 
constraints): Mikhail Gorbachev opened information 
flows and changed the economic rules 
© Professor Ockie Bosch and Dr Nam Nguyen
Places to intervene in a System: 
(Read Meadows, 1999) 
 The gain around driving positive feedback loops: 
Reducing the gain around a positive loop – slowing the 
growth – is usually a more powerful leverage point in 
systems than strengthening negative loops 
 The structure of material stocks and flows (such as 
transport network, population age structures): the 
leverage point is in proper design in the first place 
 Constants, parameters, numbers (such as taxes, 
standards): spending more on police doesn’t make crime 
go away 
© Professor Ockie Bosch and Dr Nam Nguyen
Solution vs Systemic Intervention 
(adapted from Maani & Cavana, 2007) 
Solution 
Short term 
Optimal 
Content 
Symptom 
Systemic Intervention 
Long term 
Fundamental 
Content and context 
Cause 
© Professor Ockie Bosch and Dr Nam Nguyen
Cat Ba Biosphere Reserve - Preliminary Systems Model 
Admin. 
Structure 
Planning 
Government 
Policies 
Degradation of Poverty 
Environment 
Tourism 
Livelihoods 
Access to 
Growth & 
Education 
Resource 
Use 
Revenue 
Int’l Project 
$$ Save the 
Monkey 
Int’l Project 
Poor 
Unsustainable 
Loss of 
Poor (e.g. Illegal hunting) 
Not coordinated 
Iceberg 
Symptoms 
$$$ for 
alleviating 
poverty 
Patterns – 
interactions 
Systemic Structures 
Mental 
Models 
$$$ for 
ecology of a 
threatened 
species 
$$$$ for 
improving 
production 
? 
Source: Bosch et al., 2007 
© Professor Ockie Bosch and Dr Nam Nguyen
Admin. 
Structure 
Government 
Policies 
Environment 
Tourism 
Livelihoods 
Access to 
Growth 
and 
Education 
Resource 
Use 
Revenue 
$$$ for fundamental 
problems to address 
issues systemically 
Coordinated 
Symptoms 
International 
Cooperation 
Alleviate poverty 
Sustainable 
and 
Improved 
Improved 
Better (Avoid illegal 
hunting, fishing) 
InPtlaengnraintegd 
Planning 
Leverage Point 
Patterns – 
interactions 
Systemic Structures 
Mental Models 
$$$ for 
capacity 
building 
$$$ to improve 
revenue flow 
from tourism to 
local population 
$$$$ for developing 
an understanding of 
local perspectives 
Source: Bosch et al., 2007 
© Professor Ockie Bosch and Dr Nam Nguyen
Systems Model of Cat Ba Island 
Attraction of 
CB island 
Service quality 
Number 
of 
tourists 
Biodiversity 
Tourism 
pollution 
Available 
underground 
water 
Use of 
underground 
water 
Waste 
Tourism 
revenue 
Hotels and 
Restaurants 
Agriculture 
pollution 
Infrastructure 
Other pollution 
sources 
New construction 
Agricultur 
e revenue 
Investment in 
agriculture 
Access to 
market 
Information 
and 
communicatio 
n 
GDP per 
capita 
Livelihood of 
Commoner 
Misuse of 
NR 
NR 
conservation 
Food 
safety 
Health 
Life 
expectancy 
Immigration 
Population 
Educated 
population 
Student 
population 
Poverty 
Cultural 
values 
Social 
issues 
People’s 
awareness 
Tourism 
development 
Lack of Integrated 
planning 
NGOs Governanc 
e structure 
Policies 
© Professor Ockie Bosch and Dr Nam Nguyen

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Leverage Points for Systemic Change

  • 1. LEVERAGE POINTS and SYSTEMIC INTERVENTIONS Professor Ockie Bosch Dr Nam Nguyen
  • 2. LEVER  “Give me a lever long enough …. I can single-handed move the world” (Archimedes: mathematician and inventor of ancient Greece, 280-211bc) © Professor Ockie Bosch and Dr Nam Nguyen
  • 3. Leverage points  Places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing can produce big changes in everything else  Points of power (Senge, 2006)  Not intuitive (Meadows, 2009) © Professor Ockie Bosch and Dr Nam Nguyen
  • 4. Examples of leverage points  Economy: interest rate  Poverty alleviation: education  Social justice: law enforcement  Ship: the trim tab on the rudder © Professor Ockie Bosch and Dr Nam Nguyen
  • 5. Places to intervene in a System: (Read Meadows, 1999)  The power to transcend paradigms: keep oneself unattached in the arena of paradigms, to stay flexible  The goals of the system: everything is twisted to conform to the goal  The mental model or paradigm out of which the system (its goal, structure, rules, parameters) arises  The rules of the system (such as incentives, punishments, constraints): Mikhail Gorbachev opened information flows and changed the economic rules © Professor Ockie Bosch and Dr Nam Nguyen
  • 6. Places to intervene in a System: (Read Meadows, 1999)  The gain around driving positive feedback loops: Reducing the gain around a positive loop – slowing the growth – is usually a more powerful leverage point in systems than strengthening negative loops  The structure of material stocks and flows (such as transport network, population age structures): the leverage point is in proper design in the first place  Constants, parameters, numbers (such as taxes, standards): spending more on police doesn’t make crime go away © Professor Ockie Bosch and Dr Nam Nguyen
  • 7. Solution vs Systemic Intervention (adapted from Maani & Cavana, 2007) Solution Short term Optimal Content Symptom Systemic Intervention Long term Fundamental Content and context Cause © Professor Ockie Bosch and Dr Nam Nguyen
  • 8. Cat Ba Biosphere Reserve - Preliminary Systems Model Admin. Structure Planning Government Policies Degradation of Poverty Environment Tourism Livelihoods Access to Growth & Education Resource Use Revenue Int’l Project $$ Save the Monkey Int’l Project Poor Unsustainable Loss of Poor (e.g. Illegal hunting) Not coordinated Iceberg Symptoms $$$ for alleviating poverty Patterns – interactions Systemic Structures Mental Models $$$ for ecology of a threatened species $$$$ for improving production ? Source: Bosch et al., 2007 © Professor Ockie Bosch and Dr Nam Nguyen
  • 9. Admin. Structure Government Policies Environment Tourism Livelihoods Access to Growth and Education Resource Use Revenue $$$ for fundamental problems to address issues systemically Coordinated Symptoms International Cooperation Alleviate poverty Sustainable and Improved Improved Better (Avoid illegal hunting, fishing) InPtlaengnraintegd Planning Leverage Point Patterns – interactions Systemic Structures Mental Models $$$ for capacity building $$$ to improve revenue flow from tourism to local population $$$$ for developing an understanding of local perspectives Source: Bosch et al., 2007 © Professor Ockie Bosch and Dr Nam Nguyen
  • 10. Systems Model of Cat Ba Island Attraction of CB island Service quality Number of tourists Biodiversity Tourism pollution Available underground water Use of underground water Waste Tourism revenue Hotels and Restaurants Agriculture pollution Infrastructure Other pollution sources New construction Agricultur e revenue Investment in agriculture Access to market Information and communicatio n GDP per capita Livelihood of Commoner Misuse of NR NR conservation Food safety Health Life expectancy Immigration Population Educated population Student population Poverty Cultural values Social issues People’s awareness Tourism development Lack of Integrated planning NGOs Governanc e structure Policies © Professor Ockie Bosch and Dr Nam Nguyen