SlideShare a Scribd company logo
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
The Marketing Mix in Travel
and Tourism 1
BTEC Travel and Tourism
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
What is the Marketing Mix?
• Marketing Mix is a term describing
the key elements used by an
organisation to help it meet its
marketing objectives
• In travel and tourism we think of
the mix as comprising the
following:
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
Elements of the Marketing Mix
• Planning
• Product
• Price
• Promotion
• Place
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
Planning
Using Mission Statements to set
objectives such as:
• profit targets
• competing with other facilities
• increasing market share
• entering new markets
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
Product
• the product or service offered to
customers
• its characteristics
• the niche(s) occupied by the
product or service
• how the product is branded
• its USPs (Unique Selling Points)
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
Price
• how price is used to meet the
facility’s overall objectives
• the ability of the facility to change
prices to reflect market changes
• the impact of competitors on the
price of the service
http://www.bized.ac.uk
Copyright 2005 – Biz/ed
What Now?
• Go to the Activity that
accompanies this Presentation to
find out more about how the
marketing mix is used in a facility
involved in special interest tourism

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Mix1

  • 1. http://www.bized.ac.uk Copyright 2005 – Biz/ed The Marketing Mix in Travel and Tourism 1 BTEC Travel and Tourism
  • 2. http://www.bized.ac.uk Copyright 2005 – Biz/ed What is the Marketing Mix? • Marketing Mix is a term describing the key elements used by an organisation to help it meet its marketing objectives • In travel and tourism we think of the mix as comprising the following:
  • 3. http://www.bized.ac.uk Copyright 2005 – Biz/ed Elements of the Marketing Mix • Planning • Product • Price • Promotion • Place
  • 4. http://www.bized.ac.uk Copyright 2005 – Biz/ed Planning Using Mission Statements to set objectives such as: • profit targets • competing with other facilities • increasing market share • entering new markets
  • 5. http://www.bized.ac.uk Copyright 2005 – Biz/ed Product • the product or service offered to customers • its characteristics • the niche(s) occupied by the product or service • how the product is branded • its USPs (Unique Selling Points)
  • 6. http://www.bized.ac.uk Copyright 2005 – Biz/ed Price • how price is used to meet the facility’s overall objectives • the ability of the facility to change prices to reflect market changes • the impact of competitors on the price of the service
  • 7. http://www.bized.ac.uk Copyright 2005 – Biz/ed What Now? • Go to the Activity that accompanies this Presentation to find out more about how the marketing mix is used in a facility involved in special interest tourism