This document discusses multi-factor authentication (MFA) and provides instructions for setting it up. It explains that MFA adds an extra layer of security to protect accounts. The company is enabling MFA on November 8th and all employees must set it up starting that day. Employees will receive a calendar invite with details. There are two main methods for MFA - receiving a text message or using the Microsoft Authenticator app. To set up MFA, employees should go to Office.com and choose their preferred method. After setup, MFA will affect Microsoft Outlook, Skype and mobile email access, potentially requiring reconnection. Managers are asked to prepare their teams and direct them to tutorials for help with the transition.

1. Multi-Factor Authentication

2. Setting Up MFA
2
Define and Understand
MFA
Manager Takeaways
OBJECTIVES
FAQ and Other
Questions

3. What is MFA?
 MFA stands for Multi-Factor Authentication
 It’s an additional layer of security to protect
accounts from malicious parties.

4. Why MFA?
 Information is a companies biggest asset
 Secures and protection for our accounts
 Stops the spread of malicious/spam emails
internally and externally

5. When?
 EDSI is enabling MFA on Thursday November 8th
 Users are required to setup MFA starting on Thursday
at 9am
 Every employee should have a calendar invite
– All information presented here are contained within the
invite

6. Text Message
 Most basic method
 Requires a phone
number with text
message capabilities
 You will receive a text
message when your
account is being used
from a new source and
for other events
Microsoft Authenticator App
 Most secure method
 Requires the download of
an app from the native
App store on your phone
 The app will send a push
notifications to your
phone
Two Ways for MFA

7. MFA Setup
 To choose which option you want, and to start the
MFA process, go to Office.com

8. After Setup
 MFA effects Microsoft only the following: Outlook,
Skype & Mobile Email.
 Once setup*, you will be prompted to enter a
password**
*The setup might take some time.
**Some programs want your new MFA (“app”) password,
others want your EDSI password. It will not be explicit, we
recommend trying both.

9. 9
Manager Takeaways
 Prep your team for November 8th
 Urge your teams to log into EDSIyou
and access the MFA Course
 Video and Written Tutorials
 MFA can be setup from any
computer or any mobile device
 Know the side effects of MFA after
setup:
– Outlook/Mobile E-mail won’t connect

10. Issues, Questions, Concerns
 Website: EDSIsolutions.Zendesk.com
 Email: support@EDSIsolutions.Zendesk.com

11. 11
Discussion

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