1. Melodie C. Cafferata
3347 Rod Carew Drive
Round Rock, TX 78665
(512) 584-4032
Email at [myorkmoore42@gmail.com]
Professional Profile: I am a Professional with a vast amount of experience related to
any level of customer service, administration, and management duties needed. My educational
and career path varies which I believe offers diversity and skills that can prove to be an asset
to any company. My back ground professionally includes, over 23 years of customer service
base positions, working in a half-way house for transitioning male inmates, business and
account management, Owning and operating an LLC to holding a Class B CDL since 1998.
Career Experience:
{May 2016 to September 2016}
Dollar General [Store Manager], [Austin TX]
Responsibilities to include supervising entry-level employees, assisting in the hiring
process, overseeing retail operations, and ensuring customer satisfaction. Additional job
duties for assistant manager and manager positions may include answering telephones,
setting schedules, and communicating with Dollar General corporate offices. Training
varies by position but generally involves hands-on, audio, visual, and verbal orientation.
[Activity Coordinator/Driver Sunshine Retirement Living], [Austin TX]
Plans, implements, and promotes activities to enhance quality of life for all residents.
Facilitates Community involvement through volunteerism. May have to safely transport
residents in Community bus or other vehicle according to schedule. Plans and implements
activities of sufficient variety and at sufficient frequency, including as necessary to fulfill
any state regulations, with activity categories to include but not be limited to physical,
intellectual, creative, recreational, social, and spiritual Prepares and distributes monthly
activities calendar. Informs residents of daily activities using announcement board. Invites
residents to activities; assures they are reminded of and escorted to activities as necessary.
Leads activities as necessary, including fitness and exercise classes. Assures that activities
are offered as scheduled or, if cancelled, that appropriate alternatives are offered.
Facilitates socialization among residents. Plans, coordinates, and assists with decoration of
community routinely as well as for special events, holidays, and seasons, including all
bulletin boards. Operate the Community bus or other vehicles in a safe manner at all times.
Drive the Community bus or other vehicles to and from required destinations. Assist
residents with walkers and groceries on and off the bus as needed.
[March 30, 2014 to 02/2015]
[Operator], Capitol Metro/ Travis Transit], [Austin TX] Inner and outer city professional bus
operations.

2. [CEO/ President], [Angels Will Deliver], [Jensen, UT] Consulting/Job Coach/ Employment
Specialist/ Certified Job Coach/ Business Consultant for Businesses and People with or
without disabilities. I provided a vast amount of services to the Uintah Basin area and its
surrounding cities offering job coaching, life skills, supported employment, direct support
and preventable discharge. Operating as Angels Will Deliver, I obtained five clients before
closing the doors. Three, were successfully placed with permanent employment.
[Employment Specialist], [Rise Employment Services], [Vernal, UT] as an employment
specialist I assistedindividuals with disabilities obtain employment. My position required
me to offer job coaching, life skills, supported employment, direct support. The level of
disabilities This Company provided support for individuals ranging from mild to extreme.
The Case management provided depends on the level of the individual’s disability and is
determined through an assessment process.
[Account Manager], [Aarons Sales and Lease], [Vernal, UT] Assistant Manager of
operations which entailed, keeping records and compiled statistical reports concerning
recruitment's, interviews, hires, performance appraisals. Consistently meeting or exceeding
customer service goals. Identified problems, diagnosed causes and determined corrective
actions. Responsible for closing and opening the store. Supervised and coordinated
activities of workers engaged in receiving cash and credit-card payments for merchandise
and service records/bookkeeper.
Skills:
Typing Speed: 35 Words per Minute
• Apple or Macintosh Computers • Email Software • Internet Browser (Internet Explorer,
Firefox, etc.) • Personal Computers • Presentation Software (PowerPoint, Flash, etc.) •
Spreadsheet Software • Word Processing Software (Word, WordPerfect, etc.)
Additional Computer Skills: Microsoft Word, Excel, Outlook
Education:
Everest University, (base =Orlando Florida) online based curriculum
Major: Legal Studies Minor: litigation GPA 4.0 35 credits earned
College America, Denver, Colorado 2 years’ college, technical or vocational school
Major: Business Management Minor: Human Resources GPA: 4.0/ 32 credits earned
Parks Junior College, Aurora, Colorado 1-year college, technical or vocational school
Major: Legal Studies Minor: legal terminology GPA: 3.0/32 credits earned
Denver Business College, Denver, Colorado 1-year college, technical or vocational school
Major: Applied Science Minor: Criminal Justice GPA: 3.5/24 credits earned
Abraham Lincoln High, Denver, Colorado (High School Diploma)
Major: Required/ Minor: Extra Curriculum; law classes, Assistant choir director, Black student alliance President,
Student advisor. GPA: 3.0