1. Takisha L. Richard
128 Walnut St.
Opelousas, La 70570
Phone: 337-212-9270
Reliable TEAM player with a strong technical background and excellent client service record Able to
multitask effectively and bring severalsimultaneous installation and repair projects to completion with full accuracy
and efficiency.
ABILITYSUMMARY
 Case Management (Youth and Adults)
 Recruitments for Volunteer training for Jobs and Public Speaking for AWI
 IT Specialist Certification
 Advanced in many software such as (Excel, A+, Microsoft, Power Point, Quick Books)
 Experienced in Basic Web Development
 Troubleshooting, analyzing and repairing problems of computer elements such as desktop computers,
laptops and various components.
 Performing computer installation and operating system configuration in designated networks.
 Installing new computer systems in office
 Installing software,Operating Systems, Servers etc
 Provide network administration to include LAN troubleshooting and resolution.
 Manage the configuration and performance management of all PC systems and telecommunications
EMPLOYMENT HISTORY
STEP CASE MANAGEMENTSPECIALIST
09/2015 - Current Acadiana Works Inc Opelousas, LA
 Provide case management services to work eligible cash assistance recipients for moving those families from
cash assistance to employment.
 Input required data in the JOBS Automated System (JAS) monthly.
 Provide client services directly to recipients in the local community.
 Document each participant’s progress quarterly in JAS.
 Refer clients to Core and Non-Core activities:
 Job Search and Job Readiness
 On-the-Job Training (OJT)
 Work Experience Program(WEP)
 Community Service Programs
 Counseling programs
 Rehabilitation programs
 Post-Secondary Education
Recruitment/Placement Specialist
08/2010 – Current Acadiana Works, Inc Opelousas, La
 Screened,recruit, interviewed, and placed workers
 Provide group educational and vocational guidance services. Helping customers with resume and job
order application
 Trained and Staff Development on and off work site
 Case Management for Youth and Adult programs for AWI and Summer Youth Work Program
 Assisting youth in Career planning for the future, (School Funding, Career Path,Pre-Testing, etc)

2. Re-Employment Specialist
04/2013 – 03/2014 Louisiana Workforce Commission Opelousas, La
 Received claimant or job seeker referrals for program participation from state’s UI and Office of
Workforce Development departments via Louisiana Virtual One-Stop (LAVOS) Case Management
System
 Scheduled claimants or job seekers for Re-employment services and conduct a brief assessment of the
purpose of the claimant or job seeker’s visit
 Conducted re-employment orientation sessions through small groups and or individually for scheduled
claimants or job seekers including dissemination of information of available services within the Business
and Career Solutions Center
 Conducted one-on-one sessions with each claimant or job seeker reviewing UI eligibility ensuring
compliance with requirements for work search and able and availability for employment
 Processed all necessary forms and data entry requirements for documentation of program participation
 Conducted one-on-one career counseling sessions to develop a customized re-employment plan that fit
job seekers aptitudes, education levels, physical abilities, and career goals including work search activities
and referralto appropriate services and training opportunities provided through Career Centers
 Determined barriers to employment such as inaccessible work sites, inflexible schedules, lack of child
care,physical and mental disabilities and transportation problems
 Assisted claimant or job seeker to develop strategies for overcoming these barriers and places
accommodate the claimant or job seeker’s specific barrier(s)
 Reviewed work done by co-workers to check for correct assessment and recording of claimant or job
seekers required information and makes revisions as needed
Volunteer Coordinator
04/2009 - 10/2009 New Horizons Youth Service Bureau Hammond, LA
 Recruited and develop a team of volunteers who can respond to the varied needs of the people of our
community.
 Maintained connections and network within the community to form effective partnerships with collaborators
such as Churches,Colleges, Seniors Count and the Mayor’s Refugee Task Force.
 Developed systems for recruitment, training, placement, supervision and evaluation of volunteers.
 Tracked volunteer activity and targeted outcome expectations.
 Prepared statistics for monthly, quarterly and other reports as requested.
 Kept abreast of latest thinking around volunteer ism and volunteer issues with these new arrivals in order to
offer training/presentations to organizations, businesses, corporations and other groups as a volunteer
recruitment tool.
 Followed a work-flow process and utilize systems that will allow for the orderly, timely and professional
completion of tasks as requested.
 Maintained good interpersonal and communication skills, including the ability to work as part of a team.
 Performed all other duties as assigned by supervisory personnel.
Sales Account Manager
11/2004 - 03/2009 Aarons Sales & Lease Lafayette,LA
 Directed the actualdistribution or movement of a product or service to the customer.
 Coordinated sales distribution by establishing sales territories, quotas, and goals and established training
programs for sales representatives.
 Analyzed sales statistics gathered by staff to determine sales potential and inventory requirements and
monitor the preferences of customers.

3. Education and Training
Completion Date Issuing
Institution
Location Qualification Course ofStudy
11/2001 Keiser College FL 1 Year of College or a
Technical
Computer Network and
Programming
Skilled in Computer Networking and Programming
09/2001 Brevard Job
Link
FL Vocational School
Certificate
Computer Skills, Resume Building,
Job Search
Helped Train and Teach unemployed people with resumes,and job work
studies.
05/1999 Palm Bay High FL High School Diploma High School
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
Microsoft, Excel, Novel, A+ Keiser College 10/2001
Additional Information
Great people person, very hard worker, highly trained in management, and many computer programs. Currently
enrolled in online courses to for updated Certifications
References Available on Request