1. Brittney Frigillana
Mobile Phone: 314.445.8177
E-mail: bfrigillana@att.net
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SUMMARY:Accomplishedhumanresourcesassistant/liaisonwithexcellentcustomerserviceskills. Knowledgeable,analytical,and
personablewithexcellenttimemanagement,problem solving,andorganizationalskills. Proven abilityto drive businessgrowth as well
as improveworkflowefficiencieswhilemaintainingthehigheststandardsinemployeeappreciation,customerserviceandadherenceto
regulatoryguidelines.
WORK EXPERIENCE:
Human Resources Assistant
Cordell Project Management Group | Maryland Heights, MO | July2015 – September 2015
 LiaisedwithHumanResourcesforemployee/pre-employmentissuesand/orconcerns
 Conducted full-cyclerecruitingforall corporate positions
 Completedallonboardingprocessesforboth legalandcorporatestaff new hires
 Conductedtoursof the facilitiesto allcorporatenewhires
 Reviewed, processed andfiled allnewhirepaperwork
 Rannew associatesthroughE-Verify in additionto enteringthem into the payrollsystem (Paycor).
 Additionalduties included,butnot limitedto:
o Approved CLE requestsfor employees
o Assisted in mid-year/annual reviews
o Coordinatedtemporarystaff whenneeded
o Reviewed/approvedallinvoicesfor the HR department
o Reviewed/acknowledgedhelpdeskticketswithin12 hoursor by 9am the followingday
o Fileddocumentsviaan electronic filingsystem andany additionaldutiesasassigned
Human Resources Assistant/Receptionist
Hydromat Inc. | Maryland Heights, MO | July2014 – July2015
 Assisted the Human Resources department recruiting new employees byscreening candidates, scheduling interviews (first
and second), reviewing new hire paperwork once hired, reviewing completed paperwork and process as needed
 Audited company invoices related to various types of expenses, as well as completing audits of reports in relation to payroll
and accounting matters
 Created and maintained data spreadsheets via Microsoft Excel for various types of record keeping and auditing purposes
 Completed anyprojects as requested bythe Human Resources department in a timelymanner
 Greeted guests/visitors while notifying their host of their arrival
 Assisted in processing payroll
 Kept up with anyand all visitors that are added and/or removed to the visitor’s schedule
 Provided visitors with badges/confidentialityagreements
 Answered main phone line and direct calls to the correct person/department
Member Service Representative/Teller
Arsenal Credit Union | Arnold, MO; South County, MO; Webster Groves, MO | June 2010 – February2013/October 2013-July2014
 Trained all new tellers for the specific branch
 Provided assistance to the teller supervisor
 Met and exceeded goals pertaining to loans (personal, home equity, auto), CD's, IRA's
 Made decisive actions towards member transactions, complaints and requests
 Opened/closed member accounts
 Conducted all basic teller transactions
 Opened and closed the credit union while ensuring safetybyfollowing all safetyprocesses and procedures
 Controlled a cash vault and used moneyin vault in order to delegate cash to and from tellers as needed

2. Brittney Frigillana
Mobile Phone: 314.445.8177
E-mail: bfrigillana@att.net
2
Member Service Representative
First CommunityCredit Union | Olivette, MO | March 2013- October 2013
 Made decisive actions towards member transactions, complaints and requests
 Handled cash on a dailybasis
 Balanced drawer at the end of each shift
 All basic transactions including:
o wires, disputes, cash advances, large cash withdrawals/deposits
Teller
First Missouri Credit Union | South County, MO | July2009 – June 2010
 Made decisive actions towards member transactions, complaints and requests
 Handled cash on a dailybasis
 Balanced drawer at the end of each shift
 All basic transactions including:
o wires, disputes, cash advances, large cash withdrawals/deposits
Receptionist
Hydromat Inc. | Maryland Heights, MO | May2006 - August 2006 (worked as a summer intern for 3 consecutive summers)
 Completed miscellaneous projects for the Human Resources department
 Assisted in processing payroll
 Maintained hard copies of classified documents as directed
 Answered main switchboard and routed calls appropriately
EDUCATION:
Maryville University | Saint Louis, MO
Bachelor of Arts in Business Administration – Graduated December 2014 (accumulative GPA: 3.29)
St. Louis CommunityCollege | Saint Louis, MO
Associate of Arts in Business Administration – Graduated December 2010
Certification of Completion: Introduction to Management
OTHER:
Notary 2011: St. Louis County(expired October 2015 – able to renew)
Member of AAUW (American Association of UniversityWomen)
Optimist International Club of Arnold/ Imperial
SKILLS:
Microsoft Office Suite Expert Cash Handling Expert
Outlook Expert Training/Leadership Expert
Recruiting Proficient Typing 60+ WPM
Customer Service Expert
Payroll Systems
(Ceridian & Paycor)
Intermediate
Social Media Proficient Planning/Organization Expert
InterpersonalCommunication Expert Processing Company Payroll Proficient
Professional References Available Upon Request.