SlideShare a Scribd company logo
9 crucial building blocks of a business to help
management in defining strategic direction
Key
activities

Value
proposition

Customer
relationship

Customer
segment

Partners

Key
Cost
www.mba4sme.wordpress.com
resources
structure

Channels

Revenue
stream@MBA4SME 1
Sample questions to understand the business better
and identify problems in delivering value to the
customers
Partners
• Buyer
• Suppliers
• Strategic alliances
•
•

Key activities
• Execution of value
proposition of the
company

with competitors or
non-competitors
Joint ventures
Various service
providers

Value proposition

Customer relationship

Customer segment

• What value do we deliver to

• What type of relationship each

• Who are our customer?

•
•

Key resources
•
•
•
•

Human resources
Financial resources
Physical resources
Intellectual resources

Cost structure
• Fixed cost: Salary, rent
• Variable cost: Raw material cost
• Economies of scale / scope

www.mba4sme.wordpress.com

•

customer?
What type of products and
services are we offering to
each customer segment?
Which customer needs are
we satisfying?
– Newness
– Performance
– Customization
– Price
– Brand / status
– Convenience
Why customer chooses SHC
compared to competitors?

•

•

segment expect to establish and
maintain?
Which ones are established?
E.g personal assistance,
dedicated pa, self-service,
automated services, etc.
How it is integrated with rest of
the business?
How costly they are?

•
•

•
•
•
Channels
• Which channels customer wants •
us to reach out? Own vs.
•
outsourced channel

• What are customer touch points

– Mass market
– Niche market
– Segmented
– Diversified
What are their needs?
Does need justify distinct
offer?
Profitability differ by
segments?
Are they willing to pay for
different aspect of the offer?
Different channels required?
Different types of relationship
required?

that influence customer exp.?
– Raise awareness
– Evaluate value proposition
– Buy product/service
– Business deliver value
proposition
– Post purchase
Revenue streams support/feedback

• Product / service price
• Subscription / license / usage /
brokerage fee

• Asset sales
• Advertising

@MBA4SME 2
@MBA4SME
ESSENTIAL BUSINESS BUILDING BLOCKS

© Copyright

Prepared by: Abhishek Kumar Gupta
www.mba4sme.wordpress.com

More Related Content

What's hot

Build your startup idea
Build your startup ideaBuild your startup idea
Build your startup idea
Raghuveer Kovuru
 
Business model-canvas
Business model-canvasBusiness model-canvas
Business model-canvas
Robson Silva
 
Make IT Work - Business Model Recommendations
Make IT Work - Business Model RecommendationsMake IT Work - Business Model Recommendations
Make IT Work - Business Model Recommendations
Neerja Bhawasinka
 
Business model canvas - IDCourserians Meetup
Business model canvas - IDCourserians MeetupBusiness model canvas - IDCourserians Meetup
Business model canvas - IDCourserians Meetup
desmaster
 
Continuous improvement as an operating focus.
Continuous improvement as an operating focus.Continuous improvement as an operating focus.
Continuous improvement as an operating focus.
Lawrence Gingold
 
Product Vision and Strategy - Creating Value
Product Vision and Strategy - Creating Value Product Vision and Strategy - Creating Value
Product Vision and Strategy - Creating Value
Doug Henderson
 
VendorFlex Linked In Show
VendorFlex Linked In ShowVendorFlex Linked In Show
VendorFlex Linked In Show
guest8541b8d
 
LITE 2018 - Administrate - Enterprise [Gilles Bell]
LITE 2018 - Administrate - Enterprise [Gilles Bell]LITE 2018 - Administrate - Enterprise [Gilles Bell]
LITE 2018 - Administrate - Enterprise [Gilles Bell]
getadministrate
 
Llp tecnico-class7
Llp tecnico-class7Llp tecnico-class7
Llp tecnico-class7
Luis Caldas de Oliveira
 
Marketing's Methods that Improve Retention & Experience
Marketing's Methods that Improve Retention & Experience Marketing's Methods that Improve Retention & Experience
Marketing's Methods that Improve Retention & Experience
Totango
 
Strategies For Achieving Advantage
Strategies For Achieving AdvantageStrategies For Achieving Advantage
Strategies For Achieving Advantage
Innovator65
 
Performance marketing presentation 2016 final (Martech Europe 2016)
Performance marketing presentation 2016 final (Martech Europe 2016)Performance marketing presentation 2016 final (Martech Europe 2016)
Performance marketing presentation 2016 final (Martech Europe 2016)
Ceri Jones
 
Business model canvas
Business model canvasBusiness model canvas
Business model canvas
Kartik Narayanan
 
Hvordan passer teknologien inn i din forretningsmodell
Hvordan passer teknologien inn i din forretningsmodellHvordan passer teknologien inn i din forretningsmodell
Hvordan passer teknologien inn i din forretningsmodell
Victor Sanchez Barrera
 
Hot 103-Chapter 15
Hot 103-Chapter 15Hot 103-Chapter 15
Hot 103-Chapter 15
Syed Qasim Anwar
 
Llp tecnico-class8
Llp tecnico-class8Llp tecnico-class8
Llp tecnico-class8
Luis Caldas de Oliveira
 

What's hot (16)

Build your startup idea
Build your startup ideaBuild your startup idea
Build your startup idea
 
Business model-canvas
Business model-canvasBusiness model-canvas
Business model-canvas
 
Make IT Work - Business Model Recommendations
Make IT Work - Business Model RecommendationsMake IT Work - Business Model Recommendations
Make IT Work - Business Model Recommendations
 
Business model canvas - IDCourserians Meetup
Business model canvas - IDCourserians MeetupBusiness model canvas - IDCourserians Meetup
Business model canvas - IDCourserians Meetup
 
Continuous improvement as an operating focus.
Continuous improvement as an operating focus.Continuous improvement as an operating focus.
Continuous improvement as an operating focus.
 
Product Vision and Strategy - Creating Value
Product Vision and Strategy - Creating Value Product Vision and Strategy - Creating Value
Product Vision and Strategy - Creating Value
 
VendorFlex Linked In Show
VendorFlex Linked In ShowVendorFlex Linked In Show
VendorFlex Linked In Show
 
LITE 2018 - Administrate - Enterprise [Gilles Bell]
LITE 2018 - Administrate - Enterprise [Gilles Bell]LITE 2018 - Administrate - Enterprise [Gilles Bell]
LITE 2018 - Administrate - Enterprise [Gilles Bell]
 
Llp tecnico-class7
Llp tecnico-class7Llp tecnico-class7
Llp tecnico-class7
 
Marketing's Methods that Improve Retention & Experience
Marketing's Methods that Improve Retention & Experience Marketing's Methods that Improve Retention & Experience
Marketing's Methods that Improve Retention & Experience
 
Strategies For Achieving Advantage
Strategies For Achieving AdvantageStrategies For Achieving Advantage
Strategies For Achieving Advantage
 
Performance marketing presentation 2016 final (Martech Europe 2016)
Performance marketing presentation 2016 final (Martech Europe 2016)Performance marketing presentation 2016 final (Martech Europe 2016)
Performance marketing presentation 2016 final (Martech Europe 2016)
 
Business model canvas
Business model canvasBusiness model canvas
Business model canvas
 
Hvordan passer teknologien inn i din forretningsmodell
Hvordan passer teknologien inn i din forretningsmodellHvordan passer teknologien inn i din forretningsmodell
Hvordan passer teknologien inn i din forretningsmodell
 
Hot 103-Chapter 15
Hot 103-Chapter 15Hot 103-Chapter 15
Hot 103-Chapter 15
 
Llp tecnico-class8
Llp tecnico-class8Llp tecnico-class8
Llp tecnico-class8
 

Similar to @mba4sme business building blocks

Business Model Generator Tools
Business Model Generator ToolsBusiness Model Generator Tools
Business Model Generator Tools
Hani Tarabichi
 
Business model innovation - Crossings Advisory - Harry Bruintjes
Business model innovation  - Crossings Advisory - Harry BruintjesBusiness model innovation  - Crossings Advisory - Harry Bruintjes
Business model innovation - Crossings Advisory - Harry Bruintjes
Harry Bruintjes
 
Business model canvas building blocks complete
Business model canvas building blocks completeBusiness model canvas building blocks complete
Business model canvas building blocks complete
Astadi Pangarso
 
Planning your venture
Planning your venturePlanning your venture
Planning your venture
bathsparks
 
Business Model Canvas with Instructions.pptx
Business Model Canvas with Instructions.pptxBusiness Model Canvas with Instructions.pptx
Business Model Canvas with Instructions.pptx
MRose15
 
Introduction to the Business Model Canvas
Introduction to the Business Model CanvasIntroduction to the Business Model Canvas
Introduction to the Business Model Canvas
Catherine Kearns
 
Operations Strategy Handbook
Operations Strategy HandbookOperations Strategy Handbook
Operations Strategy Handbook
Implement Consulting Group
 
IA Innovatief vermarkten sessie 3 Koen Pellegrims Business Model Innovation
IA Innovatief vermarkten sessie 3 Koen Pellegrims  Business Model InnovationIA Innovatief vermarkten sessie 3 Koen Pellegrims  Business Model Innovation
IA Innovatief vermarkten sessie 3 Koen Pellegrims Business Model Innovation
Agentschap Innoveren & Ondernemen
 
Bmc
BmcBmc
Business Model Canvas
Business Model CanvasBusiness Model Canvas
Business Model Canvas
F(x) Data Labs Pvt Ltd
 
1. Gyles Denn - A2F Business Model Canvas
1. Gyles Denn - A2F Business Model Canvas1. Gyles Denn - A2F Business Model Canvas
1. Gyles Denn - A2F Business Model Canvas
ManchesterDigital
 
Business model canvas نموذج العمل التجاري
Business model canvas  نموذج العمل التجاري Business model canvas  نموذج العمل التجاري
Business model canvas نموذج العمل التجاري
Mohamed Reda
 
Business model
Business modelBusiness model
Business model
gotisj
 
Business management tool for businesses
Business management tool for businessesBusiness management tool for businesses
Business management tool for businesses
EkoInnovationCentre
 
Startup Sorocaba: Business Model Canvas (poster)
Startup Sorocaba: Business Model Canvas (poster)Startup Sorocaba: Business Model Canvas (poster)
Startup Sorocaba: Business Model Canvas (poster)
Startup Sorocaba
 
Designing a Business Model
Designing a Business ModelDesigning a Business Model
Designing a Business Model
Abhijit Majumdar CP.APMP
 
Career counselling & placement center presentation
Career counselling & placement center presentationCareer counselling & placement center presentation
Career counselling & placement center presentation
Gm Kanhar
 
Bmc3.ilen
Bmc3.ilenBmc3.ilen
Bmc3.ilen
Ilenar
 
Business model
Business modelBusiness model
Business model
Manohar Reddy
 
Make It! (4/6)
Make It! (4/6)Make It! (4/6)
Make It! (4/6)
Micael Wahlberg
 

Similar to @mba4sme business building blocks (20)

Business Model Generator Tools
Business Model Generator ToolsBusiness Model Generator Tools
Business Model Generator Tools
 
Business model innovation - Crossings Advisory - Harry Bruintjes
Business model innovation  - Crossings Advisory - Harry BruintjesBusiness model innovation  - Crossings Advisory - Harry Bruintjes
Business model innovation - Crossings Advisory - Harry Bruintjes
 
Business model canvas building blocks complete
Business model canvas building blocks completeBusiness model canvas building blocks complete
Business model canvas building blocks complete
 
Planning your venture
Planning your venturePlanning your venture
Planning your venture
 
Business Model Canvas with Instructions.pptx
Business Model Canvas with Instructions.pptxBusiness Model Canvas with Instructions.pptx
Business Model Canvas with Instructions.pptx
 
Introduction to the Business Model Canvas
Introduction to the Business Model CanvasIntroduction to the Business Model Canvas
Introduction to the Business Model Canvas
 
Operations Strategy Handbook
Operations Strategy HandbookOperations Strategy Handbook
Operations Strategy Handbook
 
IA Innovatief vermarkten sessie 3 Koen Pellegrims Business Model Innovation
IA Innovatief vermarkten sessie 3 Koen Pellegrims  Business Model InnovationIA Innovatief vermarkten sessie 3 Koen Pellegrims  Business Model Innovation
IA Innovatief vermarkten sessie 3 Koen Pellegrims Business Model Innovation
 
Bmc
BmcBmc
Bmc
 
Business Model Canvas
Business Model CanvasBusiness Model Canvas
Business Model Canvas
 
1. Gyles Denn - A2F Business Model Canvas
1. Gyles Denn - A2F Business Model Canvas1. Gyles Denn - A2F Business Model Canvas
1. Gyles Denn - A2F Business Model Canvas
 
Business model canvas نموذج العمل التجاري
Business model canvas  نموذج العمل التجاري Business model canvas  نموذج العمل التجاري
Business model canvas نموذج العمل التجاري
 
Business model
Business modelBusiness model
Business model
 
Business management tool for businesses
Business management tool for businessesBusiness management tool for businesses
Business management tool for businesses
 
Startup Sorocaba: Business Model Canvas (poster)
Startup Sorocaba: Business Model Canvas (poster)Startup Sorocaba: Business Model Canvas (poster)
Startup Sorocaba: Business Model Canvas (poster)
 
Designing a Business Model
Designing a Business ModelDesigning a Business Model
Designing a Business Model
 
Career counselling & placement center presentation
Career counselling & placement center presentationCareer counselling & placement center presentation
Career counselling & placement center presentation
 
Bmc3.ilen
Bmc3.ilenBmc3.ilen
Bmc3.ilen
 
Business model
Business modelBusiness model
Business model
 
Make It! (4/6)
Make It! (4/6)Make It! (4/6)
Make It! (4/6)
 

Recently uploaded

Structural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for BuildingsStructural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for Buildings
Chandresh Chudasama
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
aragme
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
bosssp10
 
BeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdfBeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdf
DerekIwanaka1
 
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
taqyea
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
➒➌➎➏➑➐➋➑➐➐Dpboss Matka Guessing Satta Matka Kalyan Chart Indian Matka
 
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYCEasily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
Any kyc Account
 
Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
LuanWise
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
Adnet Communications
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
thesiliconleaders
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
JeremyPeirce1
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
Christian Dahlen
 
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdfHOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
46adnanshahzad
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Kalyan Satta Matka Guessing Matka Result Main Bazar chart
 
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
Lacey Max
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
Operational Excellence Consulting
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
NZSG
 
Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
jeffkluth1
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
SabaaSudozai
 

Recently uploaded (20)

Structural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for BuildingsStructural Design Process: Step-by-Step Guide for Buildings
Structural Design Process: Step-by-Step Guide for Buildings
 
2022 Vintage Roman Numerals Men Rings
2022 Vintage Roman  Numerals  Men  Rings2022 Vintage Roman  Numerals  Men  Rings
2022 Vintage Roman Numerals Men Rings
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
 
BeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdfBeMetals Investor Presentation_June 1, 2024.pdf
BeMetals Investor Presentation_June 1, 2024.pdf
 
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
一比一原版新西兰奥塔哥大学毕业证(otago毕业证)如何办理
 
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel ChartSatta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
 
Easily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYCEasily Verify Compliance and Security with Binance KYC
Easily Verify Compliance and Security with Binance KYC
 
Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024Lundin Gold Corporate Presentation - June 2024
Lundin Gold Corporate Presentation - June 2024
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
 
Top mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptxTop mailing list providers in the USA.pptx
Top mailing list providers in the USA.pptx
 
Industrial Tech SW: Category Renewal and Creation
Industrial Tech SW:  Category Renewal and CreationIndustrial Tech SW:  Category Renewal and Creation
Industrial Tech SW: Category Renewal and Creation
 
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdfHOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf
 
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Fin...
 
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....
 
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital ExcellenceDigital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
 
Part 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 SlowdownPart 2 Deep Dive: Navigating the 2024 Slowdown
Part 2 Deep Dive: Navigating the 2024 Slowdown
 
The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb PlatformThe Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
 

@mba4sme business building blocks

  • 1. 9 crucial building blocks of a business to help management in defining strategic direction Key activities Value proposition Customer relationship Customer segment Partners Key Cost www.mba4sme.wordpress.com resources structure Channels Revenue stream@MBA4SME 1
  • 2. Sample questions to understand the business better and identify problems in delivering value to the customers Partners • Buyer • Suppliers • Strategic alliances • • Key activities • Execution of value proposition of the company with competitors or non-competitors Joint ventures Various service providers Value proposition Customer relationship Customer segment • What value do we deliver to • What type of relationship each • Who are our customer? • • Key resources • • • • Human resources Financial resources Physical resources Intellectual resources Cost structure • Fixed cost: Salary, rent • Variable cost: Raw material cost • Economies of scale / scope www.mba4sme.wordpress.com • customer? What type of products and services are we offering to each customer segment? Which customer needs are we satisfying? – Newness – Performance – Customization – Price – Brand / status – Convenience Why customer chooses SHC compared to competitors? • • segment expect to establish and maintain? Which ones are established? E.g personal assistance, dedicated pa, self-service, automated services, etc. How it is integrated with rest of the business? How costly they are? • • • • • Channels • Which channels customer wants • us to reach out? Own vs. • outsourced channel • What are customer touch points – Mass market – Niche market – Segmented – Diversified What are their needs? Does need justify distinct offer? Profitability differ by segments? Are they willing to pay for different aspect of the offer? Different channels required? Different types of relationship required? that influence customer exp.? – Raise awareness – Evaluate value proposition – Buy product/service – Business deliver value proposition – Post purchase Revenue streams support/feedback • Product / service price • Subscription / license / usage / brokerage fee • Asset sales • Advertising @MBA4SME 2
  • 3. @MBA4SME ESSENTIAL BUSINESS BUILDING BLOCKS © Copyright Prepared by: Abhishek Kumar Gupta www.mba4sme.wordpress.com