Info-Tech Research Group is an IT research and consulting firm that helps organizations improve their IT processes through data-driven diagnostics and implementation guidance. It offers comprehensive methodologies across four main disciplines: management and governance, process mapping and optimization, benchmarking and diagnostics, and projects and technology. Info-Tech works with clients at varying levels of involvement from fully customized consulting to self-guided toolkits. The goal is to help IT organizations objectively measure performance and drive systematic process improvement.

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Practical IT Research That Drives Measurable Results
Preparedfor:SobhanAnnepu

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As theworld’s fastest growing and most innovative ITresearchfirm
Info-Techusesa data driven approach to
help ITorganizations objectively
measure ITperformance&
drive systematic improvement

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Successful Organizations use a standardized process

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Driven By the Insight & Experience of35,000 IT Professionals

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Builda ProjectCharter
Communication Planning Template
Project Plan Template
Optimization Project Charter Template
DefineandBuildGovernanceStructure
Structure Selection Tool
BuildFutureState CommitteeCharters
Reference Book Template
BuildtheGovernanceProcess
Presentation Deck Template
BuildanImplementationPlan
Organizational Change Impact
Assessment Tool
Communication Plan Template
DIY Toolkit
Get end-to-end project guidance from industry experts leveraging best
practices from our member community.
 Vendor Evaluations
 Purchase Optimization
 Videos and Webinars
 Predicting the Future
 Peer to Peer Networking
 Templates & Policies
 Job Descriptions
BuildCore
Processes
& Governance
Step-by-step guidance through
all your essential IT projects.
Implement Projects Successfully
Save Time, Maximize IT Resources
APPLICATIONS
INFRASTRUCTURE
STRATEGY & LEADERSHIP
ExampleBlueprintOutline
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Unmetered Analyst Access
We walk you through IT. You and your team can talk
on the phone with an expert analyst to review your
deliverables and guide you at key milestones.
Guided Implementation Example Timeline
Week 1 Week 3 Week 5 Week 7
Launch the Project Requirements Gathering Execution & Implementation
Talk directly with expert analysts
to achieve greater project success
Andy Woyzbun
Strategy & Governance
Barry Cousins
Project & Portfolio Management
Elliot Lewis
Cybersecurity & Risk
Altaz Valani
Application Development

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4 Main Research Disciplines

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Management & Governance
Comprehensive, Connected Methodologies
for Improving Core ITProcesses45
• Comprehensive and
exhaustive framework
created from ITIL & COBIT 5
• Focus on process creation,
operating procedures &
maturity
• Continuous Improvement
• Software agnostic

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Process Mapping & Optimization
The Program
• Comprehensive and
exhaustive framework
created from ITIL &
COBIT 5
• Focus on process
creation, operating
procedures & maturity
• Continuous
Improvement
The Results
• A comprehensive view of
what processes are
working well
• Prioritize processes based
on a targeted data-drive
analysis of importance and
effectiveness
• Assign accountability to
specific processes
45Comprehensive, ConnectedMethodologies for ImprovingCore IT
Processes

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Info-Tech has comprehensive data driven diagnostics which provide unparalleled
insights into your organization that are quantifiable and repeatable.
Benchmarking & Diagnostics
“ ”
Info-Tech provides a data driven process tosystematically lead your IT
departmenttosuccess.
Joel McLean
Founder and
Chairman
Info-Tech
Research Group
Results are highly visual, easy to
understand, and implementation-ready
Reports are customized to your
organization’s specific needs
The entire diagnostics portfolio is
programmatic and repeatable
The Benefits to Members of
Info-Tech’s Diagnostics
Business Vision
Reveal your organization’s satisfaction with IT’s core services.
Application Portfolio Assessment
Find out what users really think of IT’s business applications
Management & Governance
Assess the importance and effectiveness of your core IT processes
Security Effectiveness
Enhance security effectiveness by optimizing policy, processes, and
knowledge transfer.
Examples

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Benchmarking & Diagnostics
Organization Benchmarks&Data Comparisons Across
2,000+
• Results are highly visual,
easy to understand, and
implementation-ready
• Reports are customized to
your organization’s specific
needs
• The entire diagnostics
portfolio is programmatic
and repeatable

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Projects & Technology
Comprehensive &Tactical TechnologyPrograms
275+
Applications Infrastructure Strategy
Systems Integration
 Enterprise Integration
 Analytics, BI, Reporting
Enterprise Applications
 Human Resource Applications
 ERP Optimization
 CRM, Sales, Marketing &
Customer Support
Information Management
 Data Management
 Content & Document
Management
 Database Optimization
 Collaboration &
Productivity Worker
Collaboration
 Worker Content Creation
 Email & Messaging
Infrastructure
 Outsourcing & Co-Location
 Availability & Capacity
Management
 Data Center & Facilities
Optimization
 Storage& Backup Optimization
 Server Optimization
 Asset Management
 Cloud Strategy
Network & Communications
 Desktop & Mobile Management
 Network Management
 Voice & Video Management
Security
 Network Security
 Asset Security
 Identity Access Management
Enterprise Technology
 Enterprise Integration
 Data Management
 Analytics, BI & Reporting
Trending Technologies
 Mobile Application
Development
 Disruptive Technologies
• Practical and tactical
methodologies
• Takes clients from “A to B”
with insight, tools, templates
and actionable advice
• Road tested with clients

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Info-Tech Offers Various Levels of SupportInfo-TechInvolvement
Consulting
“Our team does not
have the time or the
knowledge to take this
project on. We need
assistance through the
entirety of this project.”
Degree of Customization
Guided
Implementation
“Our team knows that
we need to fix a
process, but we need
assistance to
determine where to
focus. Some check-ins
along the way would
help keep us on track.”
DIY Toolkit
“Our team has already
made this critical
project a priority, and
we have the time and
capability, but some
guidance along the
way would be helpful.”
Workshop
“We need to hit the
ground running and
get this project kicked
off immediately. Our
team has the ability to
take this over once we
get a framework and
strategy in place.”
Diagnostics and consistent frameworks used throughout all four options
MORELESS
MORELESS
Core Membership