1. Christopher S Rigling
2493 Knorr Ave, Cincinnati, OH
513-823-0608
chris.rigling@icloud.com
Professional Summary
A highly motivated sales professional with a history of sales and management
and a strong record for establishing, developing, and maintaining relationships
through excellent written and oral communications skills. A consistent track
record of meeting goals and quotas.
Experience
Lowe's Home Improvement Warehouse
October 2015 till January 2016
Installed Sales Coordinator
Responsible for coordinating and scheduling installations by reviewing and
managing Installed Sales paperwork and contacting installers and customers
throughout the process, ensuring merchandise is ready for installer pickup or
delivery by pulling and staging items beforehand, and confirming customer
satisfaction. Also responsible for communicating and building relationships with
installers, customers, and vendors and for assisting with the training and
coaching of employees on the Installed Sales program and order management
system.
Verizon
March 2014 till September 2015
Solutions Specialist
Using the Verizon Credo daily, along with the insights gained from customers
Leveraged knowledge and training daily with a rich understanding of Verizon, the
Verizon credo, and the services offered, worked daily to analyze and best match
clients with rate plans, devices, and accessories. Worked to ensure that clients
received to notch service during transactions. Had monthly sales quotas on
devices, accessories, features, and plans. Experience and knowledge on iOS &
Android phones/tablets. Microsoft Office, email, multi-line phone system, and
basic computer skills were used daily.
Lowe's Home Centers, Inc.
March 2012 till March 2014
Head Cashier
Manager 20 cashiers directly; store staff or 30 indirectly. Price audits & labeling;
provide support and ongoing training to store associates including but not limited
to cashiers.
Respond to all customers and employee EAS alarm activations. Greet and
acknowledge all customers in a friendly and professional manner allowing them
to quickly make their purchase or correct issues.
Oversee and manage from end activities including Customer Service, Returns
Desk, Garden Center, Pro Services & Front End registers.

2. The Buckeye Connection
September 2006 till March 2013
Owner/General Manager
Payroll & Human Resources including but not limited to hiring, support, along
with training and employee development opportunities for 10-20 employees
directly at two store locations.
Design, ordering and RTM of locations clothing and various merchandise. Setting
store layouts, design and merchandise plan-o-gram. All business promotion and
advertising including online social media, radio, and print. Website development,
online sales and customer service
Resource Plus
March 2003 till February 2006
Area Manager
Multi store management. Managed 18 employees directly who were responsible
for 89 Lowe's Home Improvement Lawn & Garden Centers.
Work directly with regional VP’s, regional staff, district managers, district sales
staff and store managers for Lowe's Home Improvement Warehouse
Training of both Lowe's Home Improvement staff and Resource Plus Lawn &
Garden Service Representatives in area on product knowledge and recovery
techniques for the lawn and garden.
Implementation of new planograms and new store openings.
Education
The Ohio State University
Major: Business Management 2000-2003
Award/Certificates
Understanding Equal Employment Opportunity/Americans Disability Act
(EEO/ADA), Diversity & Inclusion, Code of Business Conduct and Ethics, AMEX
Fair Lending, Recovery Without Detention, Revised Hazard Communication
Standards & the Globally Harmonized System, Electronic Daily Safety & Hazmat
Review, Power Stocker Lift, Safety & Hazcom Certification, Hazard
Communication
Skills
Microsoft Office, Outlooks, copiers, scanner, fax, i-phone, ipad, POS systems,
credit card terminals, LRT gun, CCTV surveillance system, key cutting machine,
paint mixing machine, blind cutting, pallet jack, cash office, administrative, writes
clearly and concisely, speaks effectively, conflict resolution, responsibility,
coordination, decision making, delegates responsibility, development,
empowerment, trustworthiness.