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MAXIMIZE ROI WITH GROWTH AND CUSTOMER LOVE

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Babel Guide

This document provides tips for maximizing return on investment (ROI) by focusing on growth potential, revenues, margins, and audience. It recommends becoming a love brand by using customer data wisely and deep analysis. Rules include not angering customers and delighting them. Repeatedly emphasizing giving gifts and having simple, working services with strong customer support is advised to minimize problems. The document is signed by Matej Michlík of Kremsa with contact details.

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MAKE YOUR ROI HAPPY!
http://upload.wikimedia.org/wikipedia/commons/thumb/7/7d/Top5MarketCapRanks.png/483px- Top5MarketCapRanks.png
Growth potential Revenues & Margins Current audience Intelligent efforts
1. Are you some kind of love brand? 2. Do you use customer data wisely? 3. Do you analyze deeply? 4. Have you applied the "don't piss them off" rule? 5. Have you applied the "please them so much they want to scream" rule? 6. Do you give gifts? 7. Do you give gifts? 8. Do you give gifts?
Services: 1. Have things simple 2. Have things working 3. Have a strong customer care solution and/or team (things f*ck up when least expected)
Matej Michlík www.kremsa.sk mmichlik@kremsa.com @matej43 Thank you!

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