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#TDISXSW
now where are the flowers?
We built the beehive,
#MaaS
#TDISXSW
Tony Vecchiato
VP, Digital Strategy and Enablement
Team Detroit
Marketing as a Service
#MaaS
#TDISXSW
Panelists
#MaaS
#TDISXSWMarketing as a Service Panelists
•  Tony Vecchiato – Team Detroit, VP, Digital Strategy & Enablement (Moderator)
•  David Murphy – Team Detroit, President-USA
•  Doug Stovall – Chief Operating Officer, Hipcricket
•  Helen Ectors – SVP, Global Director Creative Business
•  Jim McArthur – Managing Director, Big on Mars
#MaaS
#TDISXSWMarketing as a Service Logistics
•  Audience Participation Required
–  Raise your hand and tell us your Name and Company
–  Twitter #TDISXSW or #MaaS
–  White Paper
•  Content Studio
•  HAVE FUN!!!!
#MaaS
#TDISXSWTeam Detroit Panel What Success Looks Like
#MaaS
Panel
Audience
PARTICIPATION
#TDISXSW
Big Data
#MaaS
#TDISXSW
How do your customers behave, react or feel
differently because of big data?
#MaaS
#TDISXSW
How has the concept of loyalty changed?
#MaaS
#TDISXSW
How must brands treat their customers now?
#MaaS
#TDISXSWLoyalty
Brands Must Serve their CustomersCustomers Being Loyal to Brands
#MaaS
#TDISXSWMarketing as a Service Defined
Re-imagine everything you do to help the customer
by providing utility in real time.
#MaaS
#TDISXSW
What are some of your Inspirations of
Marketing as a Service?
#MaaS
#TDISXSW
Can you think of a brand that uses multiple
channels of Marketing as a Service to provide a
more unified approach through big data?
#MaaS
#TDISXSWUnified Channel Approach Amazon
#MaaS
#TDISXSWUnified Channel Approach Amazon
#MaaS
#TDISXSW
Appendix
#MaaS
#TDISXSWSocial as a Service Delta Assist
#MaaS
#TDISXSWMobile as a Service Starbucks
Mobile Applications
#MaaS
#TDISXSWCustomer Service as a Service Amazon Mayday
#MaaS
#TDISXSWBrick and Mortar as a Service Apple
#MaaS
#TDISXSWInteractive as a Service Dominos
#MaaS

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Team Detroit's SXSW Marketing as a Service Panel