This document contains the resume of Mary Ann C. Paular from Dubai, UAE. She has over 10 years of experience in administrative, receptionist, and customer service roles. Her objective is to contribute to company growth and career development. She provides contact information, qualifications including computer and communication skills, and describes past roles handling administrative tasks, customer service, and sales. References are available upon request.

1. Mary Ann C. Paular
Al Rigga St. Deira
Dubai, United Arab Emirates
Mobile No. +971-56-408-6199
Email: maryannpaular1@gmail.com
CAREER OBJECTIVE:
To be associated with an organization where I can use my knowledge and skills, and contribute to
the growth of the company as well as to provide me an assured career growth and maximum
professional development.
QUALIFICATION:
 Proficient in MS Word, MS Excel, Power Point and Outlook.
 Handling cash/petty cash properly.
 Maintain records daily cash flow and sales report by excel sheet.
 Knowledge in making letters, memos, invoice, receipt, voucher & quotations.
 Manage Front Office & all Office Admin related work.
 Well organized and maintaining filing systems.
 Receive and sort daily mail/deliveries/couriers.
 Personable and friendly demeanor in person or on the phone.
 Professional in dress and appearance to uphold company reputation.
 Energetic | Friendly | Pleasant | Outgoing | Success/Result-Oriented | Enthusiastic
 Good written/verbal communication – Proficient in presentation, writing and/or editing
manuals, product promotion and advertising.
 Exceptional customer service.
 Great capacity for learning new things.
 Proven aptitude in problem solving.
 Can operate independently and as part of a team.
 Can work under pressure.
 Knowledge in IPOS System
EXPERIENCES:
Employer: Al Baraiem Hypermarket – Dubai
Branch : Express Al Madina Naif/Muteena/Sharjah
Muraqqabat St.
Deira, Dubai UAE
Date Employed: May 10, 2015 – November 20, 2016
Position: Administrative/Receptionist/Data Entry

2. Job Purpose:
 Manage Front Office & all Office Admin related work.
 Meet and greet all visitors. Assist them to the meeting rooms.
 Answer phone calls and redirect them if necessary.
 Processing the administration, documentation and coordination of the Treaty processes and
requirements. Maintaining a log book for all meeting rooms.
 Filing/uploading each and every report.
 Keeping employee records and other files such as petty cash, contact details etc.
 Filing of documents and uploading daily roster or related to company libraries.
 Ensure that an efficient and reliable system of all legal documents is in place. Work on
developing an electronic filing system.
 Ensure that company documents and contracts are securely and correctly filed and archived.
 Manage accurately and update constantly the company legal and personnel database.
 Checking and distributing incoming mails and organize travels, meetings and seminars
related to the activity of the department, including visas, hotel and flight bookings.
 Writing correspondence, or any legal documents and administration.
 Follow up all daily office needs and marketing communications as e-mails, phone, social
media or any other communication process
 Handles petty cash fund of the company. Prepares receipt and payment voucher.
 Distribution of supplier invoices for authorization to various departments.
 Ensuring all supplier invoices are filed accurately and timely.
 Answering suppliers phone calls and resolving queries
 Process all petty cash payments.
 Encodes petty cash expenses in the IPOS System.
 Maintain good teamwork within departments. Keep up to date with stationery and pantry
ordering.
 Maintain record of official & personal calls made by employees and prepare month end
statements.
Employer: Daman Tech Public Networking Services – Dubai
Business Village Block B
Clock tower, Dubai UAE
Date Employed: September 4, 2015 – May 5, 2015
Position: Admin Assistant/Receptionist
Job Purpose:
 Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
 Arrange conferences, meetings, and travel reservations for office personnel.
 Complete forms in accordance with company procedures.
 Compose, type, and distribute meeting notes, routine correspondence, and reports.
 Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons
according to their needs.
 Locate and attach appropriate files to incoming correspondence requiring replies.
 Schedule and confirm appointments for clients, customers, or supervisors.

3.  Set up and maintain paper and electronic filing systems for records, correspondence, and
other material.
 Collect and disburse funds from cash accounts, and keep records of collections and
disbursements.
 Conduct searches to find needed information, using such sources as the Internet.
 Maintain electronic and hard copy filing system.
 Open, sort and distribute incoming correspondence.
 Perform data entry and scan documents.
 Manage calendar for Managing Director.
 Assist in resolving any administrative problems.
 Run company’s errands to post office and office supply store.
 Answer calls from customers regarding their inquiries.
 Prepare and modify documents including correspondence, reports, drafts, memos and
emails.
 Maintain office supplies for department.
Employer: Al Ruwais Internet Services – Dubai
Deira, Dubai UAE
Date Employed: August 10, 2012 – September 2, 2014
Position: Receptionist/Computer Operator
Job Purpose:
 Welcome visitor or customers in proper manner.
 Manage in/out coming calls.
 Monitors login and logout of clients.
 Assist visitor/customers when they have trouble or questions using computer software’s
such as Microsoft Office, Adobe software’s and all software’s that are being used in the
cyber cafe.
 Provide services such as encoding, scanning, typing, printing, downloading and all other
operations provided by the cafe.
 Assist clients in basic web usage (facebook, friendster, YouTube, search engines, etc.)
 Provide excellent customer care.
 Maintain cleanliness and orderliness of the place.
 Keep accurate records of logs and inventories of the shop.
 Time customers of the number of minutes or hours they will use the computer or internet.
Employer: Walter Mart Gapan – Philippines
Nueva Ecija, Philippines
Date Employed: January 10, 2011 – January 15, 2012
Position: Costumer Service
Job Purpose:
 Deal directly with customers either by telephone, electronically or face to face.
 Respond promptly to customer inquiries.

4.  Handle and resolve customer complaints.
 Obtain and evaluate all relevant information to handle product and service inquiries.
 Provide pricing and delivery information.
 Perform customer verifications.
 Set up new customer accounts.
 Process orders, forms, applications and requests.
 Organize workflow to meet customer timeframes.
 Follow up on customer interactions.
 Provide feedback on the efficiency of the customer service process.
Employer: Ligaya’s Handicraft – Philippines
Sta. Maria Bulacan Philippines
Date Employed: June 6, 2009 – December 20, 2009
Position: Sales Representative
Job Purpose:
 Greet and assist customers as they shop for new products
 Suggest applicable and relevant up sells to help customers walk out the door with everything
they need
 Meet weekly, monthly and quarterly sales quotas
 Learn how products work and how to troubleshoot issues with customers
 Prepare and submit weekly sales reports to management
 Assist other team members with transactions when necessary
EDUCATIONAL BACKGROUND:
HIGH SCHOOL/SECONDARY DIPLOMA
Year: 2000 – 2005
Jose J. Leido Jr. Memorial National High School
Oriental Mindoro Philippines
PERSONALDETAILS:
Date of Birth : March 20, 1989
Nationality : Filipina
Religion : Catholic
Civil Status : Married
Passport No. : P0042910A
Languages Known : English/Filipino
Visa Status : Cancelled Visa Till – 22nd Dec. 2016 (can join immediately)
REFERENCE:
Available upon request.